user experience runway - moving ux into agile development upstream
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XBOSo& Webinar Series 2014
Webinar April 10 2014 1.00 PM EST
You are at the right place, it’s almost time….10 minute
countdown
1
UX RUNWAY – PULLING QUALITY FORWARD
Webinar: April 10, 2014 Natalie Warnert and James Schmittler
Housekeeping • Everyone except the speaker is muted
• QuesAons via the gotowebinar control on the right side of your screen
• QuesAons can be asked throughout the webinar, we’ll try to fit them in when appropriate
• General Q & A at the end of the webinar
• You will receive info on recording and slides a&er the webinar
AGENDA
• Introduction
• What is UX?
• What is UX Runway? How to integrate Scrum
• Benefits of UX Runway
• Real life examples of before/after implementation
• Questions
XBOSo& Webinar Series 2014 4
XBOSoft info
• Founded in 2006 • Dedicated to software quality
• Software QA consulting • Software testing services
• Offices in San Francisco, Beijing, Oslo and Amsterdam
Host • Phil Lew • CEO, XBOSoft • www.xbosoft.com • @philiplew • philip.lew@xbosoft.com • Currently in Baltimore at
the Quest Conference • Next week in New Orleans
at STPCON • STAREAST in May in
Orlando
XBOSo& Webinar Series 2014 6
Natalie Warnert
• CSM, PSM I
• Six Sigma Yellow Belt
• ScrumMaster/Agile Coach – Surescripts • Thomson Reuters
• Travelers Insurance
• Email: info@nataliewarnert.com
• Website: nataliewarnert.com
• Twitter: @nataliewarnert
XBOSo& Webinar Series 2014 7
James Schmittler
• Graduate studies in HCI
• 8 years experience in design
• Senior User Experience Architect
• Thomson Reuters
• Cook Medical
• Envisage Technologies
• Email: me@jamesandthemoon.com
• Twi[er: @jamesschmi[ler
XBOSo& Webinar Series 2014 8
What is UX?
• How a person interacts with a system
• Flow
• Perception
• Accessibility
• Ease of use
• Understanding
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Roles on UX team
• User Researchers
• Information Architects
• Visual Designers
• CSS Developers
• Accessibility
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• UX at the por]olio level (iniAal UX Runway) • Research how users interact with system and make
recommendaAons • Development of user personas and use cases • Assist in development of business case • High level design of enAre system and interacAon (vision) • Produce high level wireframes, design ideas, and possible
prototyping to assist in planning for features as lead Ame allows • Can also be done as development is spiking or doing backend and
infrastructure work (IteraAon 0)
UX’s place in Product Development Por]olio Level
XBOSo& Webinar Series 2014 11
UX’s place in Product Development ConAnued Involvement
• UX as Scrum/Agile team (ongoing UX Runway)
• Work with Product Owner to make wireframes and
designs to help:
• Write stories and tasks for tech teams
• Write acceptance criteria for stories
• Style pages appropriately & accessibly (CSS)
Leads to higher quality in the application and more customizable design and less re-work
XBOSo& Webinar Series 2014 12
How can all work be completed in one iteration?
XBOSo& Webinar Series 2014 13
UX Runway!
XBOSo& Webinar Series 2014 14
UX Runway – Pulling work and quality forward in the process
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UX RUNWAY - Ongoing
• Iterating ahead but on same cadence
• Just in time (JIT) design
• Just enough detail provided for development team to
start work
• 80-90% completion goal for wireframe/design deliverables
• Buy in from business and development
• Planned room for UX changes in current iteration
• 10% capacity
XBOSo& Webinar Series 2014 16
How does it actually work?
• Backlog grooming – dependencies are identified
• UX backlog is developed, sized, and planned
• Working sessions with Product Owners
• Internal reviews for collaboration
• Demos with development teams
• Determine if designs are not feasible
• “Finished” UX work items help to drive work,
collaboration, identify gaps, and INCREASE QUALITY
XBOSo& Webinar Series 2014 17
UX Runway: Iteration Schedule (10 day)
• Days 1-5: The design
• Day 5: The rough draft
• Days 5-7: The final touches
• Day 7: Hand-off to development
• Day 7-10: Last chance
• Days 10+ (next Iteration): Start over and 10% JIT
reactionary design capacity
XBOSo& Webinar Series 2014 18
Benefits of UX Runway
• Higher quality finished product
• Fewer “fire drills”
• Less development and UX re-work
• Faster delivery time
• More design flexibility
• Product Consistency
XBOSo& Webinar Series 2014 19
Examples
XBOSo& Webinar Series 2014 20
UX Pulled Forward
• Imagine starAng an iteraAon knowing this much about what
you are building
XBOSo& Webinar Series 2014 21
Thanks Q&A
www.xbosoft.com @xbosoft 408-350-0508
Philip Lew @philiplew philip.lew@xbosoft.com
White Papers: http://www.xbosoft.com/knowledge_center/
/xbosoft
Blog: http://blog.xbosoft.com/
/xbosoft
Email: info@nataliewarnert.com
Website: nataliewarnert.com
Twitter: @nataliewarnert
Email: me@jamesandthemoon.com
Twitter: @jamesschmittler
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