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Registration• Technopreneur/TechnoUser Using Registration

Card thru SMS• Technopreneur/TechnoUser Using Registration

Card via Web• TechnoUser Registration thru iREG• TechnoUser Registration thru RAP

How To Register Technopreneur/TechnoUser Using Registration Card thru SMS

Step 1• LX REG <LXID#> <SAC> <Birth Date> <Telco> <Full Name>Ex. LX REG 5401234567 1601234567 12-01-1970 GLOBE Juan dela Cruz

Step 2• LX CHGADDR <LXID#> <PIK#> <Complete Address>Ex. LX CHGADDR 5401234567 123456 1906 Galleria Corp Center Ortigas

How To Register cont’d.Technopreneur/TechnoUser Using Registration Card via

Web• Log on to www.loadxtreme.ph• Click on the No Account? click here• Fill out the information box• Click “Submit”• “Successfully Created Your Account” then copy your PIK

Technopreneur/TechnoUser Using Registration Card via Web

Technopreneur/TechnoUser Using Registration Card via Web cont’d.

Technopreneur/TechnoUser Using Registration Card via Web cont’d.

Technopreneur/TechnoUser Using Registration Card via Web cont’d.

How to Register cont’d.TechnoUser Registration thru iREG• For Technopreneur with 54 series ID number• Thru SMS ONLYLX iREG Technopreneur ID#/PIK#/TechnoUser Cellphone#/Telco/Full

Name/Birth Date/AddressEx. LX iREG 5401237456/123456/09153135252/SMART/Juan dela Cruz/12-15-

1970/1906 Galleria Corp. Center Ortigas

How To Register cont’d.

TechnoUser Registration thru RAP• For TechnoUser Only• Thru SMS ONLYLX RAP TechnoUser ID#/PIK#/TechnoUser Cellphone #/Telco/Full

Name/Birth Date/AddressEx. LX RAP 6123456789/123456/09151234567/GLOBE/Juan dela Cruz/12-25-1970/1906

Galleria Corp. Center Ortigas

How to Access LoadXtreme

Mobile Phone

Web

Connectivity

How LoadXtreme Works• Using Your Mobile Phone

To: 09215500078

LX: Customer 09285558888 successfully loaded with S30X. Trans. Ref. No. 123456. Bal.: 580.00

LX LOAD 5812345678 112233S30X 09285558888

1 New Message fromLoadXtreme

Customer

Telco

Account ID is Valid PIK is Valid LoadWallet Balance is

sufficient

LOADED!

From: LoadXtreme

Your ID Number and PIK

Send to Your Assigned GatewayCustomer Mobile Phone Number

Product Code

How LoadXtreme Works• Online Loading (www.loadxtreme.ph)

5812345678 ●●●●●●

ID Number

Your PIK (PersonalIdentification Key

09285558888

Outstanding Features• Real time web reports• Cellphone ACL • Host IP ACL• List TechnoUsers• GRO Earnings• etc...

Basic SMS CommandsTo Change PIK• LX CHGPIK <LXID#> <PIK#> <New PIK#>LX CHGPIK 5401234567 123456 456789

• Go to www.loadxtreme.phTo Change Cellphone• LX NEWCEL <LXID#> <PIK#> <New CP#> LX NEWCEL 5401234567 123456 09201234567

Basic SMS Commands cont’d. To Check Balance• LX BAL <LXID#> <PIK#>LX BAL 5401234567 123456

To Change Address• LX CHGADDR <LXID#> <PIK#> <Complete Address>Ex. LX CHGADDR 5401234567 123456 Unit 1906 Galleria Corp. Center

Ortigas

Basic SMS Commands cont’d.

To Transfer Loadwallet• LX TRANSFER <TECHNOPRENEUR ID> <PIK#> <LXLOAD> <Amount>

<TechnoUser ID#> <Technouser Cellphone #>

Ex: LX TRANSFER 5431234567 123456 LXLOAD 500 6234567890 0915789100

Basic SMS Commands cont’d.To Sell Load• LX LOAD <LXID#> <PIK#> <Product Code> <Customer Cellphone#Ex: LX LOAD 5431234567 123456 G50x 0915678900

• LX OTA LXID#/PIK#/TELCO/Amount/Customer Cellphone #Ex: LX OTA 5431234567/123456/GLOBE/40/0915678900

Gateway• Globe 0917-5522615, 09175522616• Smart 09285220815, 09285220772• Sun 09228587514

How to Replenish LoadWallet• Bank Deposits (Same-day crediting)– No Inter-branch Deposit Charge nationwide except

for Metrobank.

How to Replenish LoadWallet

• Reload LoadXtreme via SMS Auto-Debit (Same-Day)– Enroll your CA/SA – Send SMS Request– Your enrolled account

will be debited automatically• LX BDODEBIT LX ID#/PIK#/Amount to debitEx. LX BDODEBIT/5401234567/123456/4000

How to Replenish LoadWallet

• Bills Payment – Same-Banking-Day Credit– ATM, OTC, Auto-Debit and Internet

•

Smart Money and G-Cash• Same-Day crediting• 1% Pass-on Service Fee

Basic SMS Commands• Reload CommandLX RELOAD LXID#/PIK# /Amount Deposited/Bank/Branch/Account#/

Date/Time

9am to 12nn----2-4pm 12:01 to 7pm---8-10pm7:01 onwards---11am onwards the next day

Loadwallet ReplenishmentDelays

• Lack of LX RELOAD notification command• Multiple individual claims• Incomplete or erroneous information• Insufficient amount

LoadXtreme® System Behavior• 3-error trapping rule• Telco warning notification– LX: Warning. No confirmation from TELCO for G50X to

09152504888 on 09/17/2008 10:15:05. Pls verify receipt of load w/ customer. LOAD restored:74.40

• 30-minutes stale request feature– LX: LOAD command for 09222649222 sent on 09/16/2008

18:18:18 ignored as it was rcvd on 09/16/2008 18:48:34 due to telco congestion. Your Balance is 525.75

LoadXtreme System Behavior cont’d.• Circumventing 5-min. Trap -Useful for legitimate multiple requests

LX LOAD <LXID> <PIK> <Product Code> <Customer Cellphone #> <Prefix>

Ex. LX LOAD 5401234567 123456 G50x 09156789101 A

Common Problems• Loading delays.

– Telco congestion.– Telco OTA system unavailability or under maintenance.

• Customer ‘non-receipt’ of otherwise successful loading– Check customer number– Have customers check their message Inbox– Have customer check their balance– Have customers restart their cellphones– Check the product code used ( G100, G100x, SBRO100)

Common Problems cont’d.

• Invalid product code and invalid cellphone reply - S3Ox, SBR0100, O91675858OO• No reply from system - LXLOAD - LX LAOD - LX RELAOD

How to Reach Customer Service

• Textcare -09212122191,09236036631,09278538041Format: UID# <space> <Message>

• Ticket Support System• Landline- (02) 311-3000

Ticket Support System

Ticket Support System cont’d.

Thank YouFor Your Time.