waiter training plan
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8/13/2019 Waiter Training Plan
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Category NO. TASK TASK 1 2 3 4 5 6PRACTISE PERSONAL HYGIENE/GROOMINGMAINTAIN MENTAL AND PHYSICAL FITNESS
MAINTAIN DINING ROOM HYGIENE
COMPLY WITH SAFETY RULES AND REGULATIONS
APPLY FIRST AID TREATMENT
REACT TO FIRE EMERGENCY SITUATIONS
REPORT IRREGULARITIES AND INCIDENTS TO HIS/HER
IMMEDIATE SUPERIOR
USE FLATWARE
USE CROCKERY
USE HOLLOWARE
USE GLASSWARE
OPERATE AND USE COFFEE MACHINE
OPERATE AND USE JUICE DISPENSER
OPERATE AND USE TOASTER
OPERATE AND USE PLATE WARMER
OPERATE AND USE FOOD WARMER
OPERATE AND USE MICROS
OPERATE AND USE DIM SUM TROLLEY
USE DESSERT TROLLEY
PREPARE SEATING ARRANGEMENT
SET TABLE
FOLD NAPKINS
PREPARE SIDE-BOARD/ STATION
PREPARE BUFFET TABLE
SET COVER FOR COFFEE HOUSE
SET COVER FOR BUFFET
SET COVER FOR FINE DINING
SET COVER FOR MALAY CUISINE
SET COVER FOR CHINESE CUISINE
SET ROOM TROLLEY
SET FOR CONFERENCE ROOM/SEMINAR/MEETING
SET-UP COUNTER/CAFETERIA SERVICE
PREPARE AND SERVE HOT AND COLD BEVERAGE
SRVE BEER
SERVICE WINE
SERVE CHAMPANGE/SPARKLING WINES
SERVE SPECIALTY COFFEE
SER LIQUEURS/LIQUORS FROM TROLLEY
PERFORM AMERICAN/PLATE SERVICE
PERFORM COUNTER SERVICE
PERFORM BUFFET SERVICE
PERFORM TRADISIONAL MALAY SERVICE
PRFORM CHINESE SERVICE
PERFORM ROOM SERVICE
PERFORM COCKTAIL RECEPTION SERVICE
PERFORM FRENCH SERVICE
PERFORM RUSSIAN SERVICE
SERVE DESSERT FROM TROLLEY
GREET CUSTOMER
PLACE ORDERS
ADJUST COVERS
CARRY OUT VARIOUS FOOD SERVICES
PERFORM SAFETY/SECURITY AND
SANITATION FUNCTIONS
HANDLE FOOD AND BEVERAGE
EQUIPMENT AND UTENSILS
ORGANISE PRE-PREPARATION
Training Plan : W
PERFORM TABLE LAYOUT
PERFORM BEVERAGE SERVING SKILLS
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8/13/2019 Waiter Training Plan
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CHECK AND SERVE ORDER
BUS TABLE
PRESENT BILLS
PESET TABLE
CUT AND SERVE FRESH FRUITS
CUT AND SERVE CHEESE
HANDLE REQUISITIONS COLECT AND DISTRIBUTE REQUISITED ITEMS
COLLECT SOILED LINEN
COLLECT FLATWARE
REPLENISH SIDE-BOARD/STATION
STORE DECORATIVE ITEMS
CLEAR SEATING ARRANGEMENTS
ORGANISE ACTIVITIES AFTER
OPERATIONS HOURS
PERFORM CUSTOMER SERVICE
PERFORM SPECIAL MENU ITEMS
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