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Category NO. TASK TASK 1 2 3 4 5 6PRACTISE PERSONAL HYGIENE/GROOMINGMAINTAIN MENTAL AND PHYSICAL FITNESS

MAINTAIN DINING ROOM HYGIENE

COMPLY WITH SAFETY RULES AND REGULATIONS

APPLY FIRST AID TREATMENT

REACT TO FIRE EMERGENCY SITUATIONS

REPORT IRREGULARITIES AND INCIDENTS TO HIS/HER

IMMEDIATE SUPERIOR

USE FLATWARE

USE CROCKERY

USE HOLLOWARE

USE GLASSWARE

OPERATE AND USE COFFEE MACHINE

OPERATE AND USE JUICE DISPENSER

OPERATE AND USE TOASTER

OPERATE AND USE PLATE WARMER

OPERATE AND USE FOOD WARMER

OPERATE AND USE MICROS

OPERATE AND USE DIM SUM TROLLEY

USE DESSERT TROLLEY

PREPARE SEATING ARRANGEMENT

SET TABLE

FOLD NAPKINS

PREPARE SIDE-BOARD/ STATION

PREPARE BUFFET TABLE

SET COVER FOR COFFEE HOUSE

SET COVER FOR BUFFET

SET COVER FOR FINE DINING

SET COVER FOR MALAY CUISINE

SET COVER FOR CHINESE CUISINE

SET ROOM TROLLEY

SET FOR CONFERENCE ROOM/SEMINAR/MEETING

SET-UP COUNTER/CAFETERIA SERVICE

PREPARE AND SERVE HOT AND COLD BEVERAGE

SRVE BEER

SERVICE WINE

SERVE CHAMPANGE/SPARKLING WINES

SERVE SPECIALTY COFFEE

SER LIQUEURS/LIQUORS FROM TROLLEY

PERFORM AMERICAN/PLATE SERVICE

PERFORM COUNTER SERVICE

PERFORM BUFFET SERVICE

PERFORM TRADISIONAL MALAY SERVICE

PRFORM CHINESE SERVICE

PERFORM ROOM SERVICE

PERFORM COCKTAIL RECEPTION SERVICE

PERFORM FRENCH SERVICE

PERFORM RUSSIAN SERVICE

SERVE DESSERT FROM TROLLEY

GREET CUSTOMER

PLACE ORDERS

ADJUST COVERS

CARRY OUT VARIOUS FOOD SERVICES

PERFORM SAFETY/SECURITY AND

SANITATION FUNCTIONS

HANDLE FOOD AND BEVERAGE

EQUIPMENT AND UTENSILS

ORGANISE PRE-PREPARATION

Training Plan : W

PERFORM TABLE LAYOUT

PERFORM BEVERAGE SERVING SKILLS

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CHECK AND SERVE ORDER

BUS TABLE

PRESENT BILLS

PESET TABLE

CUT AND SERVE FRESH FRUITS

CUT AND SERVE CHEESE

HANDLE REQUISITIONS COLECT AND DISTRIBUTE REQUISITED ITEMS

COLLECT SOILED LINEN

COLLECT FLATWARE

REPLENISH SIDE-BOARD/STATION

STORE DECORATIVE ITEMS

CLEAR SEATING ARRANGEMENTS

ORGANISE ACTIVITIES AFTER

OPERATIONS HOURS

PERFORM CUSTOMER SERVICE

PERFORM SPECIAL MENU ITEMS