welcome bill cumpston. history fleets history fleets

WELCOMEBill Cumpston

HISTORYFleets

HISTORYFleets

HISTORYJobs

Conceived 13 years ago

Removed need for expensive equipment

‘Cloud’ computing, service without the headaches

Universal access, fleet size doesn’t matter

Learning experience

Without the NBN!

HISTORYTechnology

HISTORYEquipment

HISTORYEquipment

STATISTICS8+ years

~60 fleets

~1,0000 cars (1,500 soon)

2,500+ out of car calls per day

16,000 bookings per day and 6,500 hails per day

1M events recorded per day

4M positions recorded per day

22M bookings and 5M hail bookings

43,000 bookings created by drivers

88,000 web bookings

275,000 automatically generated permanent (recurring) bookings

1,000 phone app bookings (started 2013)

UPGRADES

Required for new sales

Give marketing advantage

Requested by many

Other requests

UPGRADE PRIORITY

Easy

Paid

LOAD and RELIABILITY

Number of abuses

Use passwords

Don’t share usernames or driver logins

Put password on map

Ensure staff understand privacy obligations

ACCESS TO DATA

FUTURE DIRECTIONS

Retire Waveon screens

Review dispatching systems

Investigate meter

Payment systems in app

PROGRAM

THURSDAY AM

THURSDAY PM

FRIDAY AM

FRIDAY PM

Booking Client

Docket Killer

Vehicle Software

Drinkies and Dinner

Phone Issues

Dispatching

Fleet Management

Bookings, Apps

Fleet Management

Conclusion

THANK YOU!

Questions?