welcome, tulane university parents!

campushealth.tulane.edu | 504-865-5255

Welcome, Tulane University Parents!

Slide Title

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Today’s Agenda

• Health, Wellness & Academic Success

• The Well for Health Promotion

• CAPS for Counseling Services

• The Health Center for Student Care

• Insurance

• New Student Check-List

Top Academic Impediments

0 5 10 15 20 25 30 35

Stress

Anxiety

Sleep Difficulties

Cold/flu/sore throat

First Year Students

The Well Staff

• Certified Health Education Specialists

• Master Level: Science, Public Health and Social Work , Higher Education

The Well for Health Promotion

The Well is devoted to engaging students in the work of creating a healthier campus, building individual capacity for health and advocating to reduce barriers to health.

Health Content Areas

• Substance Abuse Prevention

• Sexual Health Education

• Well-Being (prevention not treatment)

• Violence Prevention

Success In and Out of the Classroom

• Population-level health promotion resources such as coalition building and policy development

• Healthy skill-building consultations and workshops such as nutrition and stress reduction

• Group & individual education interventions to promote health and reduce risk of negative consequences

• Mentoring for future professionals through Tulane University Peer Health Educators

• eHealth Tools and resources for student and parents

– Kognito

– Alcohol Guide

– Mindful Recordings

– E check up to go

• Training programs for campus leaders to enhance the community of care at Tulane

Tulane University Peer Health Educators (TUPHES)

• Certified peer health educators

• The purpose of the TUPHEs is to advocate and facilitate healthy lifestyle choices, personal safety, and personal wellbeing among all Tulane students.

• Through leadership, education, events and awareness they support their peers

CAPS for Counseling Services Staff

• Licensed Clinical Social Workers (LCSWs)

• Licensed Professional Counselors (LPCs)

• Psychologists (PhDs & PsyDs)

• Psychiatrists (MDs)

CAPS Locations: Uptown

Building 14

Engineering and Science Lab, 1st Floor

Building 92

Inside The Health Center, 3rd Floor

CAPS Locations: Downtown

127 Elks Place

Inside The Health Center, Room 261

Downtow

Coming to CAPS

• Call or stop in to schedule an initial consultation appointment: 504-314-2277

• If you know what service you are seeking, specify: therapy, medication or group consultation.

Care Coordination

Paige Barbay, LCSW, works with placing students in the community who:

• Are better served by ongoing treatment

• Have finished their course of treatment at CAPS and want to continue

• Would prefer to go to a provider off campus

• Phone: 504-314-2724

• Email: carecoordinator@tulane.edu

First Appointment

• Meet with consultant

• Explain reasons for coming to CAPS

• Discuss initial presenting problems (relationships, self-esteem, mood, substance use, eating, sleeping, etc.)

• Collaborate on a plan

Options

• Possible recommendations (next steps will be depend upon the nature of the problem, its severity and duration):

–Join a CAPS group

–Begin short-term therapy

–Receive medication prescription

–Pursue services with a provider in the community

–Connect with other campus services, such as Success Center, SRSS or Academic Advising

Groups Fall 2017

Freshman Transition Group

Life at Tulane

Reflections: Moving Beyond Body Image Worry

Women of Color

Break the Silence: A Survivor Support Group

Journey with Loss and Grief

Coping with Serious Physical Illness

Individual Psychotherapy

College counseling center short-term model:

• Up to 12 sessions per academic year (unless referred to the community)

• Students, on average, attend about 6 sessions

Let’s talk.

Medication Management

College counseling center short-term model:

• If beginning a new medication is indicated, the psychiatry team will work with the student to get established.

• Appropriate referrals outside CAPS will be provided upon stabilization to continue ongoing treatment.

24/7 Crisis Hotline 504-264-6074

• Staffed by trained support specialist

• Know Tulane specific resources

Plan Ahead

• Students with ongoing mental health care needs are encouraged to arrange services in the New Orleans community prior to the beginning of the semester

• Families can help establish care

The Health Center: Uptown & Downtown

Uptown, Building 92

Corner of Newcomb and Willow Downtown,

127 Elks Place, Room 261

Downtow

Uptown Campus: Our Staff

• 6 Physicians

• 4 Family Nurse Practitioners

• RNs and LPNs

• 1 Registered Dietician

• Multiple years of college health experience

Uptown Clinics & Services

• Primary Care

• Preventive Health

• Laboratory

• Pharmacy

Primary Care

• Management of chronic and acute illnesses.

• Appointments for the majority of students receiving care within 24 hours of their call

• Nebulizer Treatments

• IV fluids for dehydration issues

• Wound Management

• Suture placement and removal

• Acne Management

Preventive Health

• Nutrition

• Allergy

• Immunizations

• Travel Health

• Reproductive Health Services

• LGBTQIA Health Services

• Flu Shots – Free and reduced priced in the fall

Pharmacy

• Fill prescriptions from The Health Center and from other providers

• Transfer your prescriptions

• Over-the-counter medications

• Takes most health insurance plans and credit cards

When students feel sick, they should:

• Call to get advice from a nurse on staff

• Call to schedule an appointment

• Use the online Patient Portal to schedule an appointment

Most acute care visits can be scheduled within 24-48 hours

Urgent care visits will be worked into the schedule

After Hours Resources

• After Hours Nurse Advice 1-855-487-0290

campushealth.tulane.edu/emergency

• Emergency Rooms

• Urgent Care Centers

• Pharmacies

What About Private Information?

•Campus Health is a HIPAA covered entity and is unable to share private health information

Insurance & Fees

Student Health & Wellness Fee

• Assessed for most degree-seeking (full-time undergraduate, graduate, and professional) students.

• Supports the operations of Campus Health

• Covers outreach services from The Health Center, CAPS and The Well:

– Nurse Advice Line, available 24/7

– The Line for support, available 24/7

– Care Coordination from CAPS

– Referral Coordination from The Health Center

– Access to health and wellness web resources

– Free safer sex supplies

– Assistance with using and navigating health insurance

– Flu vaccination and prevention

• While the fee covers

access to services, it does

not provide health

insurance.

• The fee does not cover the

cost of billable medical

services or medications.

Health Insurance: What You Need to Know

• Every degree-seeking Tulane student is required to have health insurance coverage that meets university requirements

• Degree-seeking students MUST take an online action to either waive or enroll in the Tulane-sponsored Student Health insurance plan (T-SHIP)

• If students do not submit proof of comparable insurance, they will be enrolled automatically in T-SHIP

Enrollment/Waiver Period

July 5 – September 8

Tulane-sponsored Student Health Insurance Plan (T-SHIP)

• Currently provided by UnitedHealthcare Student Resources

• Meets all mandatory university insurance requirements

• Offers low copay for prescriptions in the Campus Health pharmacy

Coverage includes the following:

• Pre-existing conditions

• Mental health services

• Unlimited annual maximum benefit

• Prescription benefits with low co-pay

• Provides coverage 24 hours a day world wide

Covers most medical services offered in The Health Center:

• Laboratory Tests

• Injections

• Medications and Medical Supplies

• Medical Procedures

• Physical Examinations (form/document physicals)

Waiving T-SHIP to Use Private Health Insurance

• Alternative insurance must meet minimum requirements which include the following*:

– Unlimited annual maximum benefit

– Emergency and urgent care in the New Orleans area

– Non-emergency care in the New Orleans area

– The student must be covered the entire academic year.

• *A full list of minimum requirements are posted online

• If students do not provide proof of adequate insurance by posted deadlines, they will be enrolled automatically in T-SHIP.

Enroll or Waive T-SHIP Online Enrollment/Waiver Period

July 5 – September 8 campushealth.tulane.edu/insurance

New Student Checklist

• Submit immunization compliance information through the patient portal by July 15.

• Review health insurance and take action to waive or enroll T-SHIP: July 5 – Sept. 8

• Student completes online wellness courses by Aug. 24.

– Alcohol-Wise

– Consent & Respect

– Kognito At-Risk

campushealth.tulane.edu/new-students

Required Immunization Compliance campushealth.tulane.edu/immunizations

On-Campus Locations

campushealth.tulane.edu

The Health Center Uptown 504-865-5255

The Health Center Downtown 504-988-6929

CAPS for Counseling Services 504-314-2277

Pharmacy 504-862-8658

The Well for Health Promotion 504-314-7400

Student Health Insurance 504-865-5256

Tulane Police/Emergency Services 504-865-5911

Student Resources & Support Services tulane.edu/concerns

Nurse Advise 24/7 855-487-0290

The Line 24/7 504-264-6047

welcome, tulane university parents!

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