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HUMAN RESOURCE MANAGEMENT
Group Members Nipuna Weerakoon (105649)
Sorwar Hussain (106815)
ContentsO Background of coca colaO Define Human resource management O Define Recruitment and selection
* Internal External recruitment
* Stages in Recruitment
* Recruitment process at coca cola
* Selection process and job specification O Ethical and Legal Issues at coca cola
What does it take to hook the
perfect employee??
Coca cola
O The Coca-Cola Company is the largest
manufacturer, distributor and marketer of non-
alcoholic beverage concentrates and syrups in the
world.
O The company sells over six million beverages every
day (Coca-Cola, 2005).
O World's largest beverage distribution system.
Type Soft Drink (cola)
Manufacturer The Coca – Cola Company
Founder(s) Johan.s.pemberton
Country of origin United States
Introduced 1886
Area served Over 200 countries
Colour Caramel E-150d
Company History
MISSION
O To refresh the world in mind, body &
sprit.
O To create a value in brands &
difference everywhere we engage.
O To inspire moments of optimism
through our brand and action.
O Being a global leader in Beverage
VISION
O Profit: Maximize the return of
shareholder.
O People: Establish a great place to
work where people are inspired to
the best they can do
O Planet: Being a responsible global
citizen that makes a difference
What is the HRM?
HUMAN RESOURCE MANAGEMENT
Human resource management
(HRM) is the function that assists
organizations in achieving goals
by obtaining and maintaining
effective employees.
What are the HRM Activities?
Organisational work and job design Planning Recruitment and selection Training and Development Performance Management Compensation Occupational health and safety Employee and labour relations
Organization
culture
Environment
Strategic Objectives
HR Strategy
Organization Structure
Outputs
Job analysis & recruitment
Performance ManagementTraining and development
Reward Management
Employee relation
THE HUMANRESOURCE MANAGEMENT PROCESS
HR Background of coca cola
HR Line Function
VP, Customer Development
SALES
SPECIALIZED
SALES TEAMS
SALES
CUSTOMER
SUPPORTOPERATIONS
CUSTOMER
SERVICE
WORKFORCE
TRAINING &
COMMUNICATION
QUALITY ASSURAN
CE
WORK FORCE
OPTIMIZATION
CUSTOMER ACTION CENTER
FINANCE HR
DEPARTMENTALISATION
GEOGRAPHICAL FUNCTIONAL
FUNCTIONAL
I. Marketing
II. Finance
III. Packaging
IV. Sales
V. Research & Development
VI. Administration
GEOGRAPHICAL The strategic business units
I. North America
II. Africa
III. Asia
IV. Europe
V. Latin America
What is Recruitment?
Recruitment process at coca cola
Our recruitment process O Our recruitment process is well established first of all
we give ads in news papers, company website, institutions etc. Once we receive an application form, from candidates with required documents and CV.
Internal recruitment External recruitment
Job description
O A list of job duties, responsibilities,
reporting
Relationship, working conditions, and
supervisory responsibilities-one
product of a job.
Job specification
O A list of a job’s human requirements
that is
requisites education, skills,
personality, and so on-other product of
a job analysis.
Coca cola selection process
Selection process
O The selection process will vary depending on the position you’re
applying for, as one process can’t fit all the different roles we have
here at CCE. However, in most cases a combination of any of the
following tools will be used:
O Interview
O Group exercises
O Presentations
O Psychometric tests
O Role plays/Situational Exercises
O Interview
Group exercises: We’re very much a
team at CCE so these will show us how
effectively you work with people. They’re a
good opportunity for usto see how you
communicate, influence and involve other
people inthe workplace
Presentations: Presentations give you the chance to show your ability tocommunicate to a group of people on a specific topic. You may begiven a topic in advance or on the day, but don’t worry – you’llhave plenty of time to prepare.
Psychometric tests:Psychometric tests are timed exercises that examine your abilitiesand potential. On occasions, we may also use a personalityassessment tool that is designed to find out more specific thingsabout you. If you’re asked to complete a psychometric test, we’llsend you information and advice in advance on how to prepare.
Role Plays/Situational Exercises Designed to assess how you react in certain situations, these help tohighlight particular skills and how well you’re suited for a position.You may be given facts and figures to review, or a report tocomplete; we may also have an assessor acting as a customer oremployee to simulate a situation that could occur in the workplace.Don’t worry, you’ll be given a brief and ample time to prepare
Ethical and Legal Issues at coca cola
What is ethical issues?
O There are a wide range of areas which come
under ethical issues in business, ranging
from professional ethics, particularly relating
to certain professions. Employee rights
include the right to a fair wage, a safe
working environment and non-discriminatory
policies. Ethical issues in business also exist
in areas such as sales and marketing.
Ethical Issue of coca cola:
O Understanding the characteristics of ethical issues in
business in relation to the sale of soft drinks, food and
beverages analysing them economically, legally and
philosophically and reaching the right, just and proper
decision.
O Highlighting the ethical, legal and economic aspects
involved in promoting a harmful product to
schoolchildren through exclusive contracts with
schools
O Examining the various issues and
consequences involved in the campaign for
commercial-free schools.
O Understanding the government's role in
regulating the corporate contracts with
schools
Analysis of ethical issues based on coca
cola:
O There are a number of issues relating to this
incident that demonstrate the ethical and
moral issues surrounding business.
O Coca-Cola claims that its activities are
entirely legal.
O How honest are the claims that Coca-Cola is
making?
O How reliable are the claims made by those
who oppose Coca-Cola's activities?
O What conflicts arise between the
responsibilities that Coca-Cola has to the
environment and the local community, and to
its shareholders, suppliers and employees?
Work place rights policy coca cola
O The Workplace Rights Policy applies to The Coca-Cola Company and all of the entities that it owns or in which it holds a majority interest.
The Policy includes the following components: Freedom of Association and Collective Bargaining Forced Labor Child Labor Discrimination Work Hours and Wages Safe and Healthy Workplace Workplace Security Community and Stakeholder Engagement
Any Question
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