www.egress.com © egress software technologies ltd. all rights reserved secure information sharing...

Secure information sharing an update on Egress Switch

Michelle Chuvas, Egress Software Technologies 16th September 2015

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Agenda

• Data Sharing Challenge• Egress Switch - a platform approach• Egress in the South West• Customer User Case• Benefits of Egress to Free and Paid Subscribers• Example of Third Sector Customers• Questions

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The challenge remains the same…

How do organisations share information with external third parties?

• Plain text email?• Cloud-based file sharing

(Dropbox, Hightail)?• FTP file sharing sites?• Fax and post?

• No centralised control or security• The risk of data breaches and

reputational damage

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Egress Switch – encryption services

The platform:

• Designed to share all forms ofelectronic information

• Building on core centralisedservices

• Delivered through four pillars of functionality

• A single community-based licensing model

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A unique community based licensing model where free and paying subscribers can share encrypted information with one another unlimited times, using a single global identity.

The Trust Network

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Customer growth

Local Government expansionacross the UK

• 150+ local authority customers• 30+ Central Government bodies• 30+ Blue Light organisations

• Used by 95% of UK local authorities• The only UK CPA Foundation Grade

certified email encryption product

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Egress’ footprint in the South West

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What are the benefits for paying subscribers?

• Share sensitive information with anyone • Ability to enforce centralised policies • Customisation and corporate branding • Integration with existing scanning, filtering and archiving products in place• Control recipients’ actions: access rights to copy, paste and print sensitive

information shared • Additional storage on request • Integration with MS Outlook, mobile device platforms and other third party

products • Full support: onsite visits, dedicated Egress account and technical managers

Benefits to Paying Subscribers

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User Case 1 – Managed File Transfer

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User Case 2 – Secure Email

Charity User Case example: Problem -

• Need to send emails to charity volunteers, rather than ask volunteers to go to Charity office to collect data

• Data contains personal identifiable information about individuals (adults and children) who are at risk• Information being sent is sensitive or confidential and so needs to be secured while in transit and to avoid

data being accessed or sent to incorrect recipients

Solution – • Switch Secure Email provides a simple-to-use way of sending secured emails straight from Outlook• Policies can be put in place to enforce or prompt users to secure emails when certain content is found in

the body or attachments of the email• Providing ability to audit and track who is accessing emails sent• Providing ability to revoke access if accidentally sent to the wrong person

Benefits - • Speed of delivery - improved efficiency when sharing data with volunteers• Easy to use for recipients• Cost savings – on postage & stationary and staff / volunteer’s time

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User Case 3 – Secure Web Form

Charity User Case example: Problem -

• Need citizens / external parties to send information to Charity in a simple way.• Data may contain personal identifiable information about individuals (adults and children) who are at risk.• Information being sent is sensitive or confidential and so needs to be secured while in transit and make

sure it’s delivered to relevant recipients at the Charity

Solution – • Switch Secure Web Form provides a simple-to-use way for citizens / suppliers to submit relevant

information securely to the Charity• Citizens / Suppliers do not need to register on the Egress service to send information securely• Guaranteeing data is submitted securely and delivered to right person/s or team at the charity• Providing real time audit for charity to see when data was submitted and who accessed this internally

Benefits - • Speed of delivery - improved efficiency when receiving data from external parties• Easy to use for recipients• Efficiency for external parties - submit information securely and quickly via the Charity website

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Benefits to council recipients…..

Why are councils’ recipients using Switch?

• Ease of use: one-time registration process • Respond to secure emails free of charge • Initiate new secure emails to paying subscribers for free• Different options to access information: Mobile apps, Desktop or Web client • Facilitates communication with the Council and other paying organisations using a

single credential (Switch ID)• Ability to transfer large files up to 100mb per month for free• Cost and time savings associated to postal services • Audit and real-time control over information sent to paying subscribers

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Free Subscriber Support

What support is available to free subscribers?

• Direct telephone support • The Egress support centre is available to all Switch users http

://www.egress.com/create-support-ticket/ • Online tutorial videos http://www.egress.com/online-tutorials/ • A user knowledge base http://www.egress.com/technical-knowledge-base/• Free apps http://www.egress.com/downloads/ • Other data sheets, case studies and technical documentation

http://www.egress.com/resources-and-downloads/

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Third sector customers that have upgraded to paying subscribers

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Any questions?

Thank you for your time

E: info@egress.com

T: +44 (0) 2076248500W: www.egress.com

Twitter: @EgressSwitch

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Appendix

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About Egress Software Technologies

• The leading provider of hosted and on-premise encryption services designed to secure all forms of electronic information

• Formed in 2007• Revenue growth: 100% year on year. Projected bookings FY14: £4.5m• Over 350 customers split across Government, Healthcare, Banking and

Insurance Services, Professional Services and ‘Third Sector’• International focus

• UK• Mainland Europe• North America

About Egress

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Switch Secure Email

• CESG CPA Foundation Grade certified• Supports on premise and cloud hosted

email services (MS 365 / Google)• Real-time revocation and auditing• Classification & watermarking• Multi-factor authentication• Deployment at the desktop or

Gateway• Integration with MS Outlook• DLP scanning

Encryption services

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Switch Secure File Transfer

• A simple way to share files – large and small (no file size limit)

• Real-time revocation and auditing• Multi-factor authentication• Outlook integration • Automated / Bulk file transfer• Classification• Cloud or on-premise data hosting

Encryption services

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Encryption services

Switch Secure Web Form

• A simple mechanism for third parties to share sensitive data

• Share files of any format and size• Full audit trail• Customisable authentication• Automation• Third party or self-hosted options • Easy to manage and control• Ability to apply security permissions

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Switch Secure Workspace

• Secure online collaboration• Full audit, tracking and reporting• Check-in and check-out functionality• Version control• File / Folder Sync capability• Unlimited file transfers• Multi-factor authentication • Fully customisable interface• Easy to use

Encryption services

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Egress Switch Email Discovery

• Monitor all inbound and outbound email• Scan for relevant / targeted content:

• Case reference numbers• Personally identifiable information• Child protection / social services

content• National Insurance / Social

Security numbers• Customised key words or phrases

Monitoring the flow of data

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Egress Switch Email Discovery

• Detailed, customised reporting functionality• Highlight key data sharing trends and

specific vulnerability:• Summary of emails processed• Details of attachment• DLP triggers• Individual user’s data sharing trends• Email domains of recipients• Message trends by volume and

date / time

Monitoring the flow of data

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Case study example:

• Initial requirement identified by adult and children social care, and legal departments

• Scanned over a two week period:• 196,913 emails• 74,298 attachments

• Example rules:• Financial information• ‘People’ related content• Child protection• General DPA content

Case study example

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Case study example:

• 35,967 emails with DLP matches (18.3%)• 19,458 attachments with

DLP matches (26.2%)• Example breakdown:

• 1,256 general DPA• 868 child protection• 680 UK passport numbers• 585 NI numbers• 99 credit card numbers• 59 drivers license numbers

Case study example

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Putting this into practice…

• Tailor security policies to specificsharing requirements

• Ensure all necessary departments andusers can access data security measures

• Gateway encryption can enforce specificpolicies for comprehensive security

Building a business case for informed data security measures

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Vertical focus

Switch for Government

• Used by over 300 organisations across UK Government (Local, Central, NHS and Blue Light)

• The first encryption solution to achieve both CESG PGA and CPA certification to OFFICIAL and OFFICIAL SENSITIVE

• Selected as one of only 30 suppliers under the Cyber Security Supplier to Government Scheme

• Approved supplier under the G-Cloud 5 Framework• Listed in the NATO Information Assurance Product Catalogue

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Ease of access

Ease of access – enhanced mobile and desktop apps

• A unified mobile apps platform• Enhance user interface• Available on:

• The App Store• Google Play• Windows Phone store

• Integrated desktop apps

• FREE TO DOWNLOAD

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Switch for Legal and Accountancy

• June 2014 – DX Group and Egress launch eDX• A secure electronic document exchange• A seed model go-to-market approach targeting

over 7,000 legal organisations in the first wave • Existing customers include top 100 law firms• Top 50 UK accountancy firms

Vertical focus

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Vertical focus

Switch for Legal and Accountancy

“By combining the delivery of physical mail with digital content, the DX Group could make itself the Amazon of the legal world and the deal establishes Egress Switch as the go-to encryption platform for legal”

Charles Christian – Legal IT Insider, 1st July 2014

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Vertical focus

Switch for Private Healthcare

• Used by three of the five largest private healthcare organisations in the UK

• Responding to the British Medical Association’s mandate that sensitive shared data is encrypted

• Helping organisations comply with the NHS Information Governance Mandate

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Switch for Banking and Insurance Services

• Used by banking organisations across the UK and Europe including the European Bank for Reconstruction and Development (64 member nations)

• Insurance firms that include Direct Line and Swinton Insurance• Helping organisations comply with the Financial Conduct

Authority’s (FCA) guidance on data security

Vertical focus

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V4.2 release

Email and Document Classification

• Classify email message body and attachments at the point of send and release

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How Switch works

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Customer growth

Local Government expansionacross the UK

• 120 local government customers• 433 registered Switch users

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Communication for your third parties?

• Communication packs including:• Did you know posters• Web content• Egress Switch user guides• Email templates (internal and external)

Communications to your third parties

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Commercial offering

Commercial offerings for your third parties:

• Option 1. Upgrade your single subscription to receive unlimited usage

• Option 2. Upgrade to a business account to receive:• Unlimited usage• Branding & customisation• Direct telephone support and dedicated

Egress a/c management• Additional features: classification / policy

enforcement• Discounted offers:

• Example: schools offers

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