upgrading exchange 5.5 to novell groupwise ® 6 tim heywood technical director live data computers...

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Upgrading Exchange 5.5 to Novell GroupWise® 6

Upgrading Exchange 5.5 to Novell GroupWise® 6

Tim HeywoodTechnical DirectorLive Data Computers Ltd.tch@iqx.co.uk

Mark McManusSystems Engineer Novell, Inc., UKmmcmanus@novell.com

Vision…one NetA world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries

MissionTo solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world

Aims

• The objective of this session is to provide an insight in to the tools available to assist you in your migration from an existing M$Exchange installation to a new Novell GroupWise® system

• To provide a little light relief from the stress of thinking too hard

Why Upgrade from Exchange?

• GroupWise is easy to implement and works right out of the box

• GroupWise is easy to administer, saving time, money, and effort

• GroupWise is easy to use, so it gets used often • GroupWise is easy to access—any time,

anywhere • GroupWise is easy on your budget, reducing

costs while increasing productivity

» http://www.novell.com/competitive/gw/brief.html

Why Upgrade from Exchange? (cont.)

• Flexibility—Message Transfer Agent (MTAs) and Post Office Agents (POAs) where you need them

• Reuse of existing hardware (file, print, and mail)

• All components are cluster-enabled

• No need to implement Microsoft Active Directory (MAD)—mandatory for Exchange 2000

• Cost—server-side software ‘free’

Why Upgrade from Exchange? (cont.)

• All messages are tracked, so you can ‘Always’ see when someone got a message, read the message and when they deleted it … Without having to specify that you want tracking on

• WebAccess is much closer to the full client than OWA, you can see, read move etc. from all of you folders, NOT just the inbox

Why Upgrade from Exchange? (cont.)

Why Upgrade from Exchange? (cont.)

• Outlook Web Access (OWA) with SSL http://www.nowspeed.com

• OWA vulnerabilities

Improved Manageability

• Only integrated collaboration environment to include support for wireless devices in the box

• Standard license includes GroupWise client, web, and wireless access

• Web/wireless-only license provides access to deskless workers for over 75% off standard license

• Web and wireless interface is customizable via templates

• Mailbox size limitation • Message size limitation • Monitor and agent console access via WAP and HTML• Critical event notification to cell phone or pager

Does This Fill you with Confidence?

Prerequisites

• Existing Exchange set-up• Purchase GroupWise 6

• Plan how you will set up GroupWise• Make sure your migration needs are

incorporated in your plan and be ready for any post-migration problems

Planning the System

• Clarify and review the business’ communication needs Review the WAN/LAN infrastructure Review the existing messaging infrastructure Review of naming and configuration standards

• Design domain placement Alternative access methods (WEB, TCP/IP, caching mode) Security

• Design post office placement, taking into consideration Users, resources, libraries, hardware requirements,

scalability Briefly plan document library configuration Location, storage space considerations, indexing schedule

Planning the System (cont.)

• Briefly plan gateways • Review implementation fundamentals • Determine critical success factors • Plan proof of concept • Plan pilot project principles • Prerequisites to migration • Plan message cleanup opportunities • Proactive maintenance—setting up scheduled

maintenance events to run automatically • Plan automated mailbox cleanup features

Document Management—Features

• Don’t forget document management

Document Management—Planning

• Will you require extra post offices?

Internet Connectivity

• Plan the GroupWise Internet Agent (GWIA) location and the routing to it

• Webaccess AV scanning? With encryption (SSL/HTTPS)?

• Anti-Virus (AV) scanning: How and with what?

How to Migrate

•Many ways…

•Some easy

•Some expensive

Best Way of All

• Install GroupWise (GW)

•Done

•Switch off Exchange

They don’t need all that stuff, do they?

demonstratio

Migration Options

•User-based

•Concurrent unconnected systems

•Microsoft GroupWise gateway for Exchange

•Novell GroupWise Exchange gateways

User-Based Migration

• User archives, or back-ups, own mail and appointments using Outlook client

The information is saved to a .PST file

• Opens swanky new GW Client and imports using GWEXARCH.EXE

• Little-known tool, GWMSARCH.EXE, imports from old MSMail backup files

GWEXARCH.EXE

• Known problems While migrating a recurring appointment/task, only the

first instance is migrated Password-protected .PST files cannot be migrated using

the command-line option Password of the .PST file is validated only at the time of

migration If dropping of attachments is enabled, the start date of

task messages will not appear correctly The migrated message contains display names of the

recipients; in order to reply, recipients must be manually added from the GroupWise address book

Exchange GroupWise

.PST file

Clientarchive GWEXARCH

GWEXARCH.EXE

demonstratio

Concurrent Systems

• Install both clients and have Exchange as a reference

It sucks

Not as bad as it sounds

Practice says this is the most efficient migration method, so…

Exchange GroupWise

YUCK

Concurrent Hybrid

• A short-term hybrid that gets everyone up and running on GW very quickly

Afterward, use GWEXARCH.EXE to migrate data as required

• Those who REALLY need their data keep what they require, and the rest…

Exchange GroupWise

Read-onlyarchive

ArchivER

GroupWiseclient

MS GroupWise Gateway

• Designed to work in reverse

• Helps with co-existence, but not migration away from Exchange

MS GroupWise Gateway

• Limitations Requires the setup of a GW API gateway Does not handle Internet addressing correctly eDirectory information cannot be imported

• Advantages Uses “Advanced Exchange API” (they just forgot

to tell anyone else about these features)• Busy search works from Outlook• Address synchronization on very large systems is faster

OutlookClient

Exchange GroupWise

MS GroupWisegateway

GroupWise

client

DATA REMAINSON THE EXCHANGE

SERVER

GroupWise Exchange Gateway

• Which one?

• Exchange Gateway v1

• Exchange Gateway v2 (Beta)

GroupWise Exchange Gateway

• Version 1 strengths

The bugs are known

Supported gateway

It does work

GroupWise Exchange Gateway

• Version 1

Tips• Set GroupWise database type as 4.x not 5• If not displayed in NWadmn32 look at the gateway object

in Novell ConsoleOne® and set the type to Exchange

Gateway• Use an early version of GW5.5 EP and apply the latest

patch to get all of the GroupWise snap-ins for NWAdmn32

• Not able to run as a service

GroupWise Exchange Gateway

• Version 2 (beta)

Can run as an application (/appl)

Can run as an NT/W2k service

GroupWise Exchange Gateway 2

• Connect GroupWise systems to Exchange 5.5 and 2000 Systems

• Users on the Exchange side can busy-search users of GroupWise, and vice-versa

• Administrators have flexible control of who shows up in which systems address books

• Improved interface and administration

• The gateway runs as an NT service

• The gateway can be monitored via HTTP

• Open-standard support• Internet addressing• HTML formatting• S/MIME pass-through messaging

(sign and encrypt messages between systems)

• GroupWise 6 support• Gateway supports GroupWise 5.5,

5.5ep, and GroupWise 6

Novell ExchangeGateway

OutlookClient

Exchange GroupWise

GroupWise

Client

Other Products

• Mail shuttle http://www.compusven.com/

• E-mail shuttle for e-mail migration from Exchange 5.5 to GroupWise

• Price for 100 users for the e-mail shuttle for Exchange 5.5 to GroupWise is $10,945 (US dollars)—This price includes the migration software for inboxes, personal file folders, attachments, calendars, and personal contacts, plus one year of software support for seven support tickets

Terms

• GroupWise Outlook Archive PST GroupWise Remote Off line Folders Hit The Road Synchronize Personal Address Book Contacts Personal Group / DL Distribution List Name Completion Check names Trash Deleted Items Work in Progress Drafts Shared Folders Public Folders Posted Message Post in this Folder Appointment Meeting Request Busy Search Attendee Availability Alarm Reminder Discussion Thread View View by Conversation Topic Proxy Delegate Auto Date Appointment Recurrence

Terms … Lengthy?

• GroupWise Outlook

Rules Out of Office Assistant and Rules Wizard

Demo Time

• We have an Exchange server on NT/W2k (one laptop)

• We have a GroupWise system on (NetWare, W2k, whatever) (second laptop)

Links and References

• http://support.novell.com• http://www.compusven.com• http://beta.novell.com• http://www.novell.com/products/groupwise/gw_exchange.html• http://www.novell.com/products/groupwise/tco.html• http://support.microsoft.com/support/kb/articles/

q274/8/32.asp• http://support.microsoft.com/support/kb/articles/

q274/8/33.asp• http://www.nowspeed.com• http://www.nexic.com• http://www.leegarner.com/html/gwiasig.html