your guide to rolling out a hospital mobility strategy

YOUR GUIDE TO ROLLING OUT A HOSPITAL MOBILITY STRATEGY

THE CHALLENGE: SMARTPHONES IN HEALTHCARE

Clinicians are more mobile than ever and are demanding consolidated

messaging on their preferred smartphone.

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THE CHALLENGE: SMARTPHONES IN HEALTHCARE

How do we manage this?

IT teams want to meet clinicians’ requests

while ensuring security and reliability.

HOSPITAL MOBILITY STRATEGIES

GOAL:Rein in the herd of mobile devices and bring order to the field

HOSPITAL MOBILITY STRATEGIES

DO YOU HAVE A DOCUMENTED MOBILITY STRATEGY AT YOUR HOSPITAL?

43.96%

56.04%

Yes

No

PRE-DEPLOYMENT ACTIVITIES

PRE-DEPLOYMENT

Determine if your organization has an MDM solution

Define your users

Evaluate which applications/systems your user will need

Identify which devices are in use at your organization

Establish who will pay for devices and cellular/data plans

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PRE-DEPLOYMENT

Maximize your coverage

Consider your disaster response procedure

Roll out the product in your IT/Telecom department

Join a user group

INITIAL TRIAL

INITIAL TRIAL TO-DO LIST

Select trial users

End user training

Determine wireless access protocols

Build operational processes

Train message senders

Develop battery life best practices

ROLLOUT

MARKET YOUR MESSAGING OPTIONS

• Generate excitement around the solution with:–Emails

–Newsletters

–Posters

–Kickoff events

COMMUNICATE THE VALUE

• Highlight the benefits to clinicians: –Less time spent tracking down staff

–Confirming messages have been delivered

–Message anyone in the organization from a mobile device

–Security and traceability

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HOURS

Especially in the first

EXPECT QUESTIONS

MONITOR USAGE

• Are there certain areas where more communication would be beneficial?

• Can successes from one area of the organization be replicated in others?

• Are there workflows that can be further modified to promote adoption?

HOSPITAL MOBILITY STRATEGY TRENDS

• Mobility strategies have become the norm

• Security is a necessity

• Enable messaging to a variety of devices

• Deeper access to systems and workflows

• Mobile devices increase efficiency

HOW SPOK CAN HELP

CRITICAL COMMUNICATION SOLUTIONS

Secure, encrypted, HIPAA-compliant textingPhysician and caregiver coordination toolsAlarm management

Web-based on-call scheduling

Critical test results management

Paging

GUIDANCE

• Provide best practices for rolling out mobile solutions

• Education to the organization on what mobile solutions mean to them

• Assistance with rolling out the mobile applications

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LET’S GET IN TOUCH!

Learn more:

CASE STUDIES VIDEOS

We’d love to hear from you!

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