an integrated facility management service provider brochure 2016.pdf · commercial kitchen &...

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An Integrated Facility Management Service Provider

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An Integrated FacilityManagement Service Provider

Spread across the Sultanate of Oman.

Operations in remote sites including remote Petroleum

Development Oman (PDO) sites such as Haima, Nimr and Fahud.

Muscat

Sohar

Salalah

Sur

Ibra

Nizwa

Barka

Al-

Nab

’a S

et U

p

• Started as a support services company with an international

tie-up with Service Master Inc., USA.

• The flag ship company was launched as a 100% Omani ownership corporate.

• Al Nab’a gets awarded with HACCP certification.

• Al Nab’a branches out with an office in Abu Dhabi to serve other GCC countries.

• Al Nab’a goes tech savvy. Manages operations through Tablets.

• Al Nab’a shifts in its 10 storied Head Quarters equipped with latest technology in Ghala.

• The Organization gets a face lift with revamped communication tools.

• Al Nab’a gets awarded with ISO:IMS – Integrated Management System – QMS, EMS & OHSAS.

• Celebrates 30 years of Excellence and counting…

• Al Nab’a becomes Corporate member of BICSC & certifies its operations team with BICSC certification.

• Launch of Al Nab’a Supplies & Catering LLC. Started the Catering Division for Industrial & Commercial catering services.

• Entered the Construction vertical. Al Nab’a Infrastructure LLC was launched under the Parent company Al Nab’a Holding LLC.

• Al Nab’a Equipment & Supplies LLC was launched for trading of Commercial Kitchen & Laundry Equipments.

• Al Nab’a goes process driven with ISO:9001:2000 Quality Management System.

Milestones

2007

1984

2012

2013

2014

2015

2008

One StopServicesSolution

Nurturing your

since 1984…BUSINESS

Al-Nab’a Group is reputed for its multifaceted business and commercial activities. One of the largest facility management company in the Sultanate of Oman ensuring service par excellence for almost three decades.

MembersonBoard

Group HeadInternal Audit & Quality Control

Group HeadFinance & Accounts

Group HeadAdministration & HR

Management Consultant

Company Legal Advisor

We are:Oman’s leading Facility Management Enterprise. An end to end service provider backed by Expertise 9000+ strong skilled workforce with 1500+ Operational sites.

Al Nab’a Services LLC is the largest Integrated Facility Management Service Provider in the Sultanate of Oman for around three decades of proven track record backed by a skilled workforce of more than 7000 plus employees and more than 1500 operational sites. Our belief in putting a good system in place, identifying highly professional individuals and giving them authority and responsibility has garnered numerous firsts to the Company’s credit making an imprint par Excellence.

Sayyid Khalid bin Hamedbin Saif Al Busaidy

Chairman

Facilities Management Business Process Model

INPUT

Client+

Operational Data

Facilities Planning

+Services

procurement & Transition

Management

Service Level Agreement

• Scope• KPIs• Costs• Operational Management

Help Desk & CMMS

Value Added Services

Verification of Performance

by :• Monitoring• Audits• Reporting

Productive, safely

& efficientlymanaged assets &services.

Management

Integrated Management System (IMS)

EnvironmentHealth & Safety Quality

WhyAl-Nab’a

First in the Industry to embrace ISO IMS - (QMS ISO 9001:2008, EMS 14001:2004, OHSAS 18001: 2007). Quality is one of the major values defining Al Nab’a Services pursuit for excellence. Internal Audits are conducted as an independent management function, involves a continuous and critical appraisal of the functioning of the entity with a commitment to obtain continual quality improvement of standards.

Experienced & Dynamic Team

Best Practices & Knowledge

Sharing

Trained Manpower on International

Standards

Extensive Documentation

In-house Helpdesk & Feedback Mechanism

Quality AuditsISO & Internal

Review Meetings & Monthly MIS

One StopServicesSolution

StrongBack up

workforce

ISO 9001:2008

What’sin it for you?

Experience theAl-Nab’a Edge

Tangible Benefits and Saving opportunities

• Cost saving by optimizing the resources – Performance managed by KPI & SLA.

• Expert advice on ‘Equipment Life Cycle Management’.

• Enhanced facility infrastructure life through structured ‘Preventive Maintenance and AMC Management’.

• Best practices with Innovation and knowledge sharing.

• Single invoice for all the services – Time Saving for Facility Team.

• Customised service solutions accountability and dependability.

• One of the Top 10 Brands in Oman (Source 2011: Observer-State Owned Media)

• Professionally managed Multinational Conglomerate

• Operations conforming to International Standards

• In house Workshops, Medical centers, Training & Logistics and Warehousing

• Efficient & 100% Omanized fleet management system

Overview

TheIntegrated

way…

Defining• Image of customers

through a well maintained business facility.

• Quality standards against industry benchmarks.

• Synergies on management expertise and services delivery experience.

Range of Services

Our Quality Deliverables.

Wide segment exposure

Omni presence acrossSultanate of Oman

Measure• Balance score card

and key performance Indicators.

• Benchmark all information against known industry standards Clearly identify opportunities for cost optimization and service level improvements.

Analysis• Highlight areas for

improvement and other opportunities that are available.

• Recommend optimum tactical and operational management structure for FM.

• Implement low-hanging fruit / opportunities immediately.

• Development and implementation of action plan for continual saving and quality endeavours.

Clientele

Ministries & Government Offices

Ministry of Defence

Retail Sector

Automobiles / Industry

Banking & Finance

Aviation

Safety Sensitive Sites

Educational Institutes

Hotels & Residences

Healthcare

Corporate & Industries

Pioneers in Integrated Facility Management Services

Al Naba House, Building No:1240, Plot No: 791, Ghala Industrial AreaP.O. Box: 725, Postal Code: 112, Ruwi, Sultanate of Oman.

GSM: +968 99245189, Tel: +968 24629995/6/7, Fax: +968 [email protected] | www.alnabaservices.com

We believe Housekeeping is a Cleaning Science. With effective cleaning solutions and expertise, we bring you a platter of housekeeping services customized to suit your business needs. We aid your business by providing you a clean, safe and hygienic environment for better productivity. Our operation are based on international standards of BICSC (British Institute of Cleaning Science).

We Offer:

• DailyCleaningServices •DeepCleaningServices

• JanitorialServices •FloorCleaningServices

• FaçadeCleaningServices •CarpetShampooing&Rinsing

• MarblePolishingandCrystallization •UpholsteryShampooing

CleaningServices

•We conduct a complete comprehensivesite and risk assessment survey

•Weconsidernon-lethalmethodsofcontrolto provide humane and ethical pest control measures.

•We partner with you to ensure you haveregular monitoring and risk assessments.

We Offer:

•GeneralPestControlFumigation

•Deltamethrin/SolfacSprayingRodentControl

•SnakeControlScorpionControl

•TermiteControl(PostTreatment)

The creepy crawlies are unwelcome in any premises; be it commercial or residential… they are simply unwanted. Our series of cost effective, rapid and reliable solutions will keep your abode pest free.

Pest Controlling Services

Nature has always appealed the human eye. Our team of professionals both design and execute landscaping works with high quality maintenance services.

We Offer:

• ResidentialLandscapeDesign •CommercialLandscapeDesign

• LandscapeDevelopment •LandscapeMaintenance

• IrrigationDesign •IrrigationMaintenance

Landscaping

In a global economy where budgets are carefully crafted and expenses closely monitored, our clients depend on us to provide total maintenance services projects of any scale that align with their business goals and our professional commitment to excellence and safety.

TechnicalServices

Weoffer:• Electrical

• Plumbing

• ACMaintenance

•Carpentry

• SewageTreatment

• WaterTreatment

• FireFightingSystem

• ITSupport•CCTV

• Operation&maintenanceofElectroMechanicalEquipment• TechnicalAdviceandAssistance• RiskAssessments• ProcurementofEngineeringServices• AMCManagement• ManagementReporting• PlannedPreventiveMaintenance(PPM)• QualityAssuranceonMaintenanceActivities

SupportServices

Good administrative services create a comfortable and hassle free work environment. By lettinguslookafteryouradmin,backofficeandsupportfunctions,youfreeupyourownresource to focus on your core business – and save money too.

Weoffer:• AdministrationSupportServices •SecurityServices

• FleetManagement •FrontDeskServices

• PantryServices •ITSupport

WasteManagement

Our single point of contact will work closely with you every step of the way regardless of your typeof industryormaterials that need tobemanaged.OurWasteManagementservice encompasses collection of garbage from client premises and its proper disposal at the municipal dumping yard.

Weoffer:• WasteCollection&Disposition •SkipCollection

• MobileCompactors •StaticCompactors