AN ONLINE STUDENT ORIENTATION THAT CLOSES THE GAPSFirst Year Experience Strategies

Why are we here?

SENSE - Survey of Entering Student Engagement

Key Findings: Early ConnectionsThe majority of entering students say they felt welcome at college, but smaller percentages of students report that they received information and support that is critical for their success.

http://www.ccsse.org/sense/survey/survey.cfm

Achieving the Dream

Promising Practices : 2010 Leader Colleges

First-Year Experience efforts are comprehensive approaches designed to improve success rates and increase retention of first-year students.

First-Year Experience programs may include interventions focused on the streamlining admissions processes, increasing financial aid uptake, community outreach, student success courses, and targeted orientation and advisement.

ACC Student Success Initiative

5 Core GoalsThe college measures its success through the core SSI goals and employs multiple intervening strategies to achieve them.

1. Increase Persistence (Term-to-Term & Fall to Fall)

2. Complete Developmental and Adult Education course progression to credit courses

3. Increase Completion of All Attempted Courses with a 'C' or Better

4. Increase Degree/Certificate Graduates and Transfer Rates

5. Increase success equity across all racial/ethnic/gender/income groups

Entering Student Engagement

Summer 2009Entering Student Engagement Ad-Hoc Committee included student services staff and faculty Projects College Success Course Student Success Workshops (F2F and Online New Student Orientation (F2F and Online)

The Instructional Development Edge

Instructional Development Services (IDS) was invited to participate in the ESE Ad-Hoc Committee because IDS designed and developed a tutorial on admissions

and registration in 2005 – request to ‘enhance’ presentation

IDS was experienced the design and development of online courses and programs

IDS provided curriculum development, instructional design, multimedia development and video production.

Instructional Designers are usually not at the table during planning if they are there at all.

The Orientation Program (TOP)

Fall 2010 Revised F2F Orientation Delivered New Online Orientation Delivered (October) Mandatory for First-time-in-college (FTIC) Registration hold for the following semester

The Results

Impact of Orientation Fall09 to Spring 10

 

Group Total

Did not return Spring 2010

Returned Spring 2010

DifferenceReturned Fall 2010

Difference

N N Row % N Row % N Row%

Not FTIC

No Orientation in Fall 2009

34,414 12,176 35.4% 22,238 64.6%15.1

Orientation in Fall 2009 399 81 20.3% 318 79.7%

Total 34,813 12,257 35.2% 22,556 64.8%

FTIC

No Orientation in Fall 2009

4,581 1,393 30.4% 3,188 69.6%11.4

2,134 46.6%11.9

Orientation in Fall 2009 854 162 19.0% 692 81.0% 500 58.5%

Total 5,435 1,555 28.6% 3,880 71.4% 2634 48.5%

Impact of OrientationOnline and Face-to-Face

Fall 2010 

Group Total

Did not return Spring 2011

Returned Spring 2011

DifferenceReturned Fall 2011

Difference

N N Row % N Row % N Row %

Not FTIC

No Orientation in Fall

37,429 12,738 34.0% 24,691 66.0%16.4

Orientation in Fall

768 135 17.6% 633 82.4%

•Face-to-Face 607 113 18.6% 494 81.4%4.9

•Online 161 22 13.7% 139 86.3%

Total 38,197 12,873 33.7% 25,324 66.3%

FTIC

No Orientation in Fall

3,446 1,169 33.9% 2,277 66.1%22.6

1,464 42.5%11.5

None vs. F2F9.6

None vs. Online

18.6

Orientation in Fall

2,457 475 19.3% 1,982 80.7% 1,326 54.0%

•Face-to-Face 1,961 416 21.2% 1,545 78.8%9.3

1,016 52.1%9

•Online 496 59 11.9% 437 88.1% 310 61.1%

Total 5,903 1,644 27.9% 4,259 72.1% 2,790 47.3%

Impact of OrientationBy Gender

Gender

Group Total

Did not return Spring 2011 Returned Spring 2011

No O to Online Returned Fall 2011

No O to Online

N N Row % N Row % N Row %

FTIC

No Orientation in Fall

Female 1,650 505 30.6% 1,145 69.4% 726 44.0%

Male 1,796 664 37.0% 1,132 63.0% 738 41.1%

Total 3,446 1,169 33.9% 2,277 66.1% 1,464 42.5%

Orientation in Fall

Female 1,264 240 19.0% 1,024 81.0% 701 55.5%

Male 1,193 235 19.7% 958 80.3% 625 52.4%

Total 2,457 475 19.3% 1,982 80.7% 1,326 54.0%

• Face to Face

Female 1,031 206 20.0% 825 80.0% 551 58.9%

Male 930 210 22.6% 720 77.4% 465 50.1%

Total 1,961 416 21.2% 1,545 78.8% 1,016 52.1%

• Online

Female 233 34 14.6% 199 85.4% 16 150 62.0% 18

Male 263 25 9.5% 238 90.5% 27.5 160 60.4% 19.3

Total 496 59 11.9% 437 88.1% 310 61.1%

Impact of OrientationBy Ethnicity

Did not Return Returned Table Total

Ethnicity Gender Type N Row% N Row# N Row %

Black F No Orientation in Fall63 32.6% 130 67.4% 193 100.0%

Black F Face to Face18 18.6% 79 81.4% 97 100.0%

Black F Online2 20.0% 8 80.0% 10 100.0%

Black M No Orientation in Fall83 49.4% 85 50.6% 168 100.0%

Black M Face to Face13 22.4% 45 77.6% 58 100.0%

Black M Online3 11.1% 24 88.9% 27 100.0%

Impact of OrientationBy Ethnicity

Did not Return Returned Table Total

Ethnicity Gender Type N Row% N Row# N Row %

Hispanic F No Orientation in Fall147 29.6% 350 70.4% 497 100.0%

Hispanic F Face to Face47 17.5% 221 82.5% 268 100.0%

Hispanic F Online7 12.7% 48 87.3% 55 100.0%

Hispanic M No Orientation in Fall168 36.9% 287 63.1% 455 100.0%

Hispanic M Face to Face53 24.7% 162 75.3% 215 100.0%

Hispanic M Online7 13.2% 46 86.8% 53 100.0%

Impact of OrientationBy Ethnicity

Did not Return Returned Table Total

Ethnicity Gender Type N Row% N Row# N Row %

White F No Orientation in Fall201 32.8% 412 67.2% 613 100.0%

White F Face to Face97 22.6% 333 77.4% 430 100.0%

White F Online15 14.3% 90 85.7% 105 100.0%

White M No Orientation in Fall270 36.8% 464 63.2% 734 100.0%

White M Face to Face90 22.2% 315 77.8% 405 100.0%

White M Online6 5.2% 110 94.8% 116 100.0%

Impact of OrientationMales

Black Hispanic White0

20

40

60

80

100

50.6

63.1 63.2

77.6 75.3 77.8

88.9 86.894.8

No OF2F OOnline O

Impact of OrientationFemales

Black Hispanic White0

20

40

60

80

100

67.4 70.4 67.2

81.4 82.577.480

87.3 85.7

No OF2F OOnline O

Impact of OrientationFemales / Ethnicity

SSI Core Goals

1. Increase persistence term to term and year to year

5. Increase success equity across all racial, ethnic, gender, and income groups

No O F2F Online0

20

40

60

80

100

BlackHispanicWhite

Impact of OrientationMales / Ethnicity

SSI Core Goals

1. Increase persistence term to term and year to year

5. Increase success equity across all racial, ethnic, gender, and income groups

No O F2F Online0

20

40

60

80

100

BlackHispanicWhite

Impact of OrientationFTIC/ Gender

SSI Core Goals

1. Increase persistence term to term and year to year

5. Increase success equity across all racial, ethnic, gender, and income groups

No O F2F Online0

20

40

60

80

100

MaleFemale

Impact of OrientationNon Resident Alien

SSI Core Goals

4. Increase persistence term to term and year to year

7. Increase success equity across all racial, ethnic, gender, and income groups

No O F2F Online0

20

40

60

80

100

120

MaleFemale

The Orientation Program @ ACC

Traditional Orientations Many orientations are developed by

the department that offers or oversees the delivery of the program.

Staff or faculty are familiar with the content and what they perceive students need.

Online orientations try to replicate F2F information (i.e. look like websites, heavy use of talking head video, etc.

Orientation Examples http://www.inverhills.edu/onlineorientation/ https://orientation.ws.edu/ http://www.online-orientation.net/normandale/technology_r

esources.cfm http://www.yccd.edu/woodland/orientation/index.html http://www.kellogg.edu/admissions/onlineorientation/index.

html

http://www.youtube.com/watch?v=8EyM8dBpF58 http://www.youtube.com/watch?v=MyeYmUXgqG0 http://www.youtube.com/watch?v=KUNQ4hlYD3k&feature

=related http://www.youtube.com/watch?v=uE21ZGscyNE

Instructional Designers Specialize in conducting needs analyses to

clearly identify needs (data-driven) Develop targeted learning experiences (based

on audience needs) Ensure that the resources and materials help

learners reach the expected outcomes Start with the end in mind – what will be tested

Development Delivered Online Part of NEXUS portal (DEF) Tracked through IT interface Testing Component FTIC student requirement Registration Hold for 2nd

Semester

Design A Tutorial/Training Module Revise Orientation Objectives / Outcomes

Clear expectations What’s in it for me? After completing orientation, you will be able to…

Provide relevance through supporting information Quotes from others outside of the institution Why is this important or what is in it for me?

Design (continued) Chunk information into short segments

Help students digest small amounts of information at a time

Edited to read at a 7th grade level Graphics support references in the text but are not central Video is used when it helps show something we cannot do with text or audio. (College Connection example)

Design (continued) Information is clearly sequenced

Step-by-step Each section builds on the next

Like information is grouped Tracks the status of completion

How far have I gone How much more is left Elements of a gaming - progress towards goal

Design (continued) Assessment

Check for understanding combines cases with some multiple choice.

Cases tell stories of students and help the reader connect –

Emotional connection provides greater recall.

Case answers provide additional useful information to reinforce concepts that were in the tutorial.

Design (continued) Completing TOP

Once all sections are completed, student has 3 take-aways from TOP

1. Completion Certificate

2. Resources Page

3. Emergency Procedures Doc. Reward/Incentive – registration hold removed

Evaluation Point-of-Service (Handout)

Design Self-reported outcome Used to redesign and revise

End of Semester Survey Focus Groups Interviews

ACC NEXUS

Houses the student tutorials for Admission and Registration (ACC 101) Paying for College (ACC 102) The Orientation Program (ACC 103)

Open to anyone Tracks student use Provides resources at completion

http://www.austincc.edu/nexus/

The Future of New Student Orientationand NEXUS

Additional Modules Distance Learning (ACC 105) Student Support Services (ACC 106) Academic Resources (ACC 104) Student Technology Skills (ACC 107) International Student Orientation Track

Interface with New Student Portal

Test Prep and Remediation Modules

Q & A

Dr. Susan ThomasonDirector Instructional Development Services

512-223-7796sthomaso@austincc.edu

Instructional Development Services @ ACC