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NSW Health Case Study – Endoscopy Information System eHealth Interoperability Conference 12 th September 2013

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Andrew Young delivered the presentation at the 2013 eHealth Interoperability Conference. The 2013 eHealth Interoperability Conference program is a balance between updates on state-wide interoperability projects, health service eHealth project case studies, and discussions of overarching principles such as information governance, data standardisation, and the future direction of eHealth in Australasia. For more information about the event, please visit: http://www.informa.com.au/eHealth13

TRANSCRIPT

Page 1: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

NSW Health Case Study –

Endoscopy Information

System

eHealth Interoperability Conference

12th September 2013

Page 2: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Overview

• Project Planning

• Setting Standards

• Sustainable Change

• Interoperability

• Lessons Learned

Page 3: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

NSW Health

• 15 Local Health

Districts & 1

Children’s Hospital

Network

• 84 acute public

hospitals

• Approx 1.6 M

hospital admissions

(2010/11)

• 26.3 M non-admitted

visits

• 2.5 M emergency

department

attendances

Page 4: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Endoscopies

• Approx 120,000 endoscopies performed per year

• Facilities perform up to 7,200 endoscopies per year

Page 5: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Project Planning

• Initiated by Agency for Clinical Innovation

Gastroenterology Network (2008)

– National Bowel Cancer Screening

recommended EIS

– Required for patient safety, quality,

productivity benchmarks

• Implement standardised local, district and

state level

Page 6: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Setting Standards

• Minimum data set

– Defined by clinicians (gastroenterology

network)

• Adult

• Paediatric

– National bowel cancer screening data

• Capture billing codes (MBSE)

Page 7: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Prior to EIS

• Largely paper based reporting

– Scanned to medical records

• Siloed hospital unit based systems

– Sharing of data via USB, scanning, email

• Manual counting

– Procedure numbers

– Endoscopist accreditation

Page 8: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Sustainable Change

• Program sponsor: Agency for Clinical

Innovation

– NSW Health clinical pillar for clinical

leadership

– Project and BAU sponsorship

• Implemented by HealthShare NSW

– Corporate arm of NSW Health

Page 9: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Endoscopy Information

System

• Record clinical procedure documentation

• Capture digital images

• Automated reports, letters and follow-up

instructions

• Used by endoscopist consultants, fellows

and registrars

– Gastroenterologists and surgeons

• Structured data for research

Page 10: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Procedures

• Upper and lower GI

– Gastroscopy

– Colonoscopy

– EUS: Endoscopic ultrasound

– ERCP: Endoscopic retrograde

cholangio pancreatography

Page 11: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Interoperability

• HL7 v2.3

• Patient administration feeds to EIS

– Demographic feeds

– Episode details

• Scheduling interface to EIS

– Appointment details

– Procedure information

• Results interface to eMR

– Procedure notes and URL

Page 12: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Data and Message View

ORU

PAS

Appt

eG

ate

/ JC

AP

S

Endoscopy

Information

System

Demographics

Episode Details

Appointment

Procedure

ADT / SIU

eMR Results

Page 13: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Infrastructure

• 9 Instances

• Prod, Test, Train

HUNTER

NEW ENGLAND

NORTHERN SYDNEY

CENTRAL COAST

SOUTH-EASTERN SYDNEY

ILLAWARRA SHOALHAVEN

WESTERN SYDNEY

NEPEAN BLUE MOUNTAINS

NORTHERN NSW

MID NORTH COAST

WESTERN NSW

FAR WEST

SOUTH-WESTERN SYDNEY

SYDNEY

CHILDRENS NETWORK WESTMEAD

SYDNEY HSS IT SITES

SOUTHERN NSW

& MURRUMBIDGEE

TRAINING

Bateman’s Bay

Goulburn

Wagga Wagga

Health Network

LHD

eMR

LHD

PAS

PC: Citrix client

DATA

BASEDATA

BASE

DATA

BASE

Application

Server

DATA

BASE

Application

Server

DATA

BASE

Application

Server

Application

ServerCitrix

Farm

PVMD

Terminal

PVMD

session

Application

Server

Citrix

Client

Citrix

session

PRODUCTIONTEST

ENDO

PC: Thick client

PVMD

Terminal

PVMD

session

Page 14: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

PAS/Cerner/EMR

HSS Cumberland data-centre

9 * MS Windows.net

application servers

State-wide EIS Server

Oracle 11g server

with 9 DB instances

MS SQL Server 2008 R2

ProVation image capture

workstation

in the procedure room

Accessing application servers via

ProVation ‘thick client’

application installed on PC

Citrix Server Farm

(5 servers)

Workstations other than

image capture workstations

can access application servers

via Citrix

System Architecture

Page 15: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

HL7 Interfaces:

- Demographics (ADT)

- Procedure Note Results (ORU)

Endoscopy Procedure with Image Capture

Doctor’s Procedure Documentation

Immediate Electronic Data Retrieval

IBM

Patient Report

Hospital eMR

� Past Procedure Notes� Previous Procedure Images� Data Reports

Information Architecture

Page 16: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Procedure Report

Page 17: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Patient Instructions

Page 18: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Nation Bowel Cancer Screen

Program

Page 19: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Results View in PowerChart

Page 20: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Results Text View in

PowerChart

Page 21: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Procedure Note via EMR

Page 22: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Program Rollout

• Goal 33 sites

– 80% procedures

• Currently 25 sites

since Nov 2012

– Plus 14 HNE sites

Page 23: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Benefits

• Improved access to information leads to time saving

– Discharge summary

– Patient enquiries

– National bowel cancer screening forms

– Common reporting, data capture,

processes

Page 24: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Lessons Learned

• Interfaces

– ADT manipulation required

– Legacy MRN pools

– Dropped network connection

– Handling error messages

– Scheduling: Single procedure codes

only

– Results: mismatch episode

Page 25: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Lessons Learned (cont)

• Information Technology

– Buy-in

– Citrix

– Limited use of network logins, impacts

LDAP

Page 26: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Lessons Learned (cont)

• Clinical

– Clinical champion

– Endoscopist buy-in, change

management

– Accessing doctors for pre-training

– Ideally reduce list on first use

• 1.5 times longer at the end of first list

– Nursing buy-in

Page 27: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Lessons Learned (cont)

• Lack unique identifier

• Common systems often require different interfaces

• Different processes exist

– Pathology ordering

– Booking, arrival / check-in

Page 28: Andrew Young, Endoscopy Information System, HealthShare NSW - NSW Health Case Study: Leading The Planning, Design And Roll Out Of A Statewide eHealth Application

Questions

Andrew Young

Program Manager, EIS

[email protected]

Tel: 8918 1610