android in the enterprise: best practices

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© 2010 Fiberlink Communications MORE Webinar Series © 2010 Fiberlink Communications Android in the Enterprise: Best Practices By Drew Schmanek

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Learn best-practices for enabling Android smartphones and tablets in the enterprise. Learn more: http://www.maas360.com/products/mobile-device-management/android/

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Page 1: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series© 2010 Fiberlink Communications

Android in the Enterprise:Best Practices

By Drew Schmanek

Page 2: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

What is all the excitement about?

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Page 3: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series 3

What is all the excitement about?

Page 4: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series 4

What will I learn today?

> How to Embrace the Android Opportunity> Security and Best Practices for Android> Android 2.3.X updates (Gingerbread) > Android 3.X updates (Honeycomb)> Microsoft Exchange Support

Page 5: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Embracing the Android Opportunity

> 2011 is the year businesses first confronted the mobile device challenge which will only progress the concern in 2012.

> Users are bringing their own devices into the enterprise Androids and iPhones have increased market share,

and have surpassed the end user capabilities of the traditional Blackberry and Windows Mobile devices.

> Amazingly enough, the business does benefit from this! Cost savings for companies from employee owned

devices with personal voice/data plans. Studies have shown employees work 10-20% more

night and weekend hours.

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Page 6: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Security/Best Practices

> Have a realistic policy in place for 2012 Support multiple device platforms and allow personal

devices

> Put in a multi-platform inventory tool, immediately Many businesses don’t have good data on their mobile

devices, or know the total head count of devices Find unsupported devices and help in troubleshooting

> Enforce the basic security precautions Password Remote Wipe Encryption (improved software level encryption in 2.3)

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Page 7: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Android 2.3.X Gingerbread

> Features and Improvements Improved Performance

• Faster speed• Improved power management• Control over applications

Application Management• New integrated Downloads App

Encryption• Select 2.3.X Motorola Devices now offer support

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Page 8: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Android 2.3.X Gingerbread

UI Refresh• Color scheme• New keyboard• Improved cut-and-paste

NFC [near field communication] support

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Page 9: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Android 3.X Honeycomb

Android 3.0• New UI for Android tablets only• Native tabbed browsing, replaces multiple browser windows• Email: new two-pane UI exclusive to Android 3.X

Android 3.1• Support for external peripherals [keyboards and pointing devices]• Wi-Fi lock maintains Wi-Fi connections when device’s screen is off• Support for HTTP proxy for each connected Wi-Fi access point

Android 3.2• Compatibility display mode for apps that have not yet been

optimized for tablet screen resolutions• New display support functions that give developers more control

over the look and feel on different Android devices.

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Page 10: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Microsoft Exchange Support

> Requirements Microsoft Exchange ActiveSync 2003 sp2 Microsoft Exchange ActiveSync 2007 Microsoft Exchange ActiveSync 2010

> Supported Features Adding Exchange user accounts (via an ActiveSync server)

and enforcement of mailbox policies Synchronizing email, calendar events, and contacts Autocompletion of email addresses in Email Auto discovery of ActiveSync server (ActiveSync 2007 and

up)

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Page 11: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Microsoft Exchange Support

> Supported Security Policies Require password Require alphanumeric password Number of failed attempts allowed Minimum password length Screen Timeout Allow non-provisionable devices Remote Wipe Encryption 3.X and above [native]

*for more information about Microsoft Exchange ActiveSync mailbox policies, see http://technet.microsoft.com/en-us/library/bb123484(EXCHG.80).aspx

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© 2010 Fiberlink CommunicationsMORE Webinar Series

Exchange ActiveSync Mailbox Policies

> Exchange Management Console

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Page 13: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Exchange ActiveSync Mailbox Policies

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Page 14: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Exchange ActiveSync Mailbox Policies

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Page 15: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Exchange ActiveSync Mailbox Policies

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Page 16: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Exchange ActiveSync Mailbox Policies

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Page 17: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Microsoft Exchange ActiveSync

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Page 18: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Microsoft Exchange ActiveSync

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Microsoft Exchange ActiveSync

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© 2010 Fiberlink CommunicationsMORE Webinar Series

Outlook Web Access for Remote Wipe

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Page 21: Android in the Enterprise: Best Practices

© 2010 Fiberlink CommunicationsMORE Webinar Series

Network World MDM Product Test

“Fiberlink’s MaaS360 is our Clear Choice Winner, based on its strong overall performance, particularly its ease of use. The application initially shocked us, as it was comparatively simple to deploy.”

MaaS360 is the Clear Choice Winner

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© 2010 Fiberlink CommunicationsMORE Webinar Series

Wrap-up

> Up-coming Webinars (http://maasters.maas360.com/webinars/)

Sept 15: Developing Applications for iPhone and iPad

> Past Webinars (http://links.maas360.com/webinars/)

Financial Services: Benchmarking your Smartphone IT Operations Managing Devices in a Post-Intel World Enabling iPhones and iPads in the Enterprise

> Plus lots of How-To content at the MaaSters Center Mobile Device Management Best Practices

• http://links.maas360.com/mdm/ Mobile Device Management Strategy Series from Lopez Research

• http://links.maas360.com/mdmstrategy/ Mobile Device Management Glossary

• http://links.maas360.com/mdmglossary/ Over 300 articles and posts including training videos and free tools

• http://maasters.maas360.com/

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Questions or follow-up?Donna [email protected]