angel user conference 2004 seeking support utopia andrea chappell, info. sys. & tech. leslie...

ANGEL User conference 2004ANGEL User conference 2004

Seeking Support Seeking Support UtopiaUtopia

Andrea Chappell, Info. Sys. & Tech.Andrea Chappell, Info. Sys. & Tech.Leslie Richards, Distance Ed.Leslie Richards, Distance Ed.

University of Waterloo, Ontario, CanadaUniversity of Waterloo, Ontario, Canada


In this sessionIn this session

A new direction for UW’s online A new direction for UW’s online learning environment results in …learning environment results in …

New model to support online T&L New model to support online T&L innovation innovation

New model to support New model to support “mainstream”“mainstream”

New multi-department New multi-department collaborationscollaborations


Previous DirectionPrevious Direction

UW LT research and innovation UW LT research and innovation center (LT3) developed center (LT3) developed task-basedtask-based model (T5) for rethinking online T&L.model (T5) for rethinking online T&L.

UWone online system designed to UWone online system designed to facilitate pedagogical model.facilitate pedagogical model.

Entry into UWone through “control Entry into UWone through “control gates” of LT3’s New Classroom gates” of LT3’s New Classroom series.series.– i.e., not opened to all campus.i.e., not opened to all campus.


UWone assembled UWone assembled designdesign Home-grown front endHome-grown front end

– Design tool (based on T5), Design tool (based on T5), – Assemblage (student upload, central Assemblage (student upload, central

authentication, binding components authentication, binding components together, etc.)together, etc.)

Home-grown course activity tools Home-grown course activity tools (DE)(DE)

ANGEL V5.6 for ANGEL featuresANGEL V5.6 for ANGEL features


CM_TDistance Ed.

developed toolsVarious

Design ToolsInterfaces to Build

CourseContent & Pedagogy

UWone:Task Designerbase system;

Integratingframework

ANGEL 5.6Tool set

TD

CMT

Angel

B Merlot CLOE CAREO …..zA

Matching Learner Profile &

Learner Design

Export/Import

Student

Instructor

RoadmapTask Management Tool

UWone

EducSource Communication Language (ECL)

REUSE Learning Object Repository


UWone supportUWone support

LT3 New Classroom series -T5 LT3 New Classroom series -T5 model applied to participant’s model applied to participant’s coursecourse

6 LT3 Faculty Liaisons (1/2 time in 6 LT3 Faculty Liaisons (1/2 time in each Faculty) – assist using T5 and each Faculty) – assist using T5 and UWoneUWone

2 UWone usage support (one for 2 UWone usage support (one for instructors, one for students)instructors, one for students)

Programmers and system supportProgrammers and system support


New Direction – why?New Direction – why?

Overwhelming growth in UWone Overwhelming growth in UWone usage, meant for innovation.usage, meant for innovation.

Technology complexity.Technology complexity.– Constant code changes caused Constant code changes caused

instability.instability.– Questions about supporting home-Questions about supporting home-

grown code.grown code. Advantageous ANGEL evolutions Advantageous ANGEL evolutions

makes it more suited for T5 model.makes it more suited for T5 model.


New DirectionNew Direction

1.1. Enterprise system - a “rock-Enterprise system - a “rock-solid,” centrally supported online solid,” centrally supported online course system for mainstreamcourse system for mainstream

2.2. ““Exploration” system - a system Exploration” system - a system to pilot innovations and new to pilot innovations and new features with more risk-tolerant features with more risk-tolerant leaders. If proven, move to leaders. If proven, move to Enterprise.Enterprise.


Innovation to Innovation to mainstream life cyclemainstream life cycle ““Exploration” ANGEL system run by LT3Exploration” ANGEL system run by LT3 Instructors try new features and UW Instructors try new features and UW

extensionsextensions LT3 (or other group) writes proposal to LT3 (or other group) writes proposal to

request move to Enterpriserequest move to Enterprise UW-ACE Steering Committee approvalUW-ACE Steering Committee approval

– University computing committee, plus DE, University computing committee, plus DE, LT3, IST, student, and distinguished teachersLT3, IST, student, and distinguished teachers


New Direction – how to New Direction – how to get there?get there? Pilot ANGEL out of the box in Spring’04Pilot ANGEL out of the box in Spring’04 Basic courses move UW-ACE EnterpriseBasic courses move UW-ACE Enterprise Desired functionality from UWone built Desired functionality from UWone built

into UW-ACE “Exploration”into UW-ACE “Exploration” Migrate courses from UWone to UW-Migrate courses from UWone to UW-

ACE “Exploration”ACE “Exploration” Approved “Exploration” innovations & Approved “Exploration” innovations &

functionality move to Enterprisefunctionality move to Enterprise


UW-ACE: UW ANGEL UW-ACE: UW ANGEL Course EnvironmentCourse Environment

EnterpriseEnterprise ““Exploration”Exploration”

Spring Spring 04 04

ANGEL V6.0 ANGEL V6.0 “out of the box”“out of the box”

testing V6.1testing V6.1

Fall’04Fall’04 V6.1 ootbV6.1 ootb testing V6.1 testing V6.1 with Team with Team creationcreation

Winter’0Winter’055

V6.1 with Team V6.1 with Team creation creation extensionextension

testing with testing with next next version/extensiversion/extensionon


New Direction - New Direction - migrationmigration

UW-ACEEnterprise

UW-ACE“Exploration”

Level 1 Level 2

Test Extensions

Phase 1 August/04

Level 1 & 2

Approved Extensions

Level 3

Test Extensions

Phase 2 December/04

Level 1, 2 & 3

Approved Extensions

New innovations

Test Extensions

Phase 3 May/05

Level 1 = light content, activities can be created in existing UW-ACELevel 2 = light/Medium/heavy content, activities requires first release extensionLevel 3 = light/medium/heavy content, activities requires 2nd and 3rd release extensions


Extending ANGEL with Extending ANGEL with CLLCLL Team functionalityTeam functionality

– Approved by Steering CommitteeApproved by Steering Committee– Automated team creation and Automated team creation and

maintenancemaintenance Task generatorTask generator

– V6.1 super-editor may resolveV6.1 super-editor may resolve Activity generator (not yet)Activity generator (not yet) Feedback mechanisms (not yet)Feedback mechanisms (not yet)


UW-ACE Enterprise UW-ACE Enterprise Instructor SupportInstructor Support Focus on “self help”Focus on “self help”

– Documentation, Training, and FAQsDocumentation, Training, and FAQs 11stst Point of Contact for instructor Point of Contact for instructor

– LT3 Faculty LiaisonsLT3 Faculty Liaisons Second Level Support from 1Second Level Support from 1stst Point Point

– IST UW-ACE coordinator (in Client Services IST UW-ACE coordinator (in Client Services group)group)

– In some cases, Faculty consultant, then In some cases, Faculty consultant, then ISTIST


UW-ACE “Exploration” UW-ACE “Exploration” Instructor SupportInstructor Support Retain emphasis on pedagogical Retain emphasis on pedagogical

support – LT3 Faculty Liaisonssupport – LT3 Faculty Liaisons Support extension testing - LT3 Support extension testing - LT3

technical leadtechnical lead


UW-ACE and Distance UW-ACE and Distance EducationEducation


Lessons learned – You Lessons learned – You can do it if you have …can do it if you have … Build relationships for mutual gainBuild relationships for mutual gain

– LT3, IST, DE, University computing LT3, IST, DE, University computing committee, and Facultiescommittee, and Faculties

State a clear directionState a clear direction Form a representative Steering Form a representative Steering

CommitteeCommittee Strong support from upper adminStrong support from upper admin

– And their funding!And their funding!

angel user conference 2004 seeking support utopia andrea chappell, info. sys. & tech. leslie...

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