anna lavrova "how to build a mutually beneficial relationships with the client: 12 lifehacks...
TRANSCRIPT
Са
я « » а а я
а а а
Why me? ● Project Manager at Haymarket Media
Group
● 9+ years as a PM in IT ● Certified Scrum Master ● Implemented Agile methodologies
from scratch in 3 projects ● Released 3 Platinum Casual Games ● Mentor and tutor at several IT
trainings centers teaching young managers and junior developers the art of soft skills
● Speaker at 10+ conferences in 2016 ● Proud feminist setting new
attitudes for Women in IT ● Worked with outcource, outstaff
and product companies
Why do I need a ticket to the moon?
Why do I need a ticket to the moon?
Important rule #1: Right information gathering
Lean Product Canvas
Lean Product Canvas
Important rule #2: Research client’s domain
Important rule #3: Second date – don’t mess it up
Important rule #4: Share your bad experience
Important rule #5: No BS rule
Important rule #6: Make sure he understands
Important rule #7: Tell me why I have to pay…
Important rule #8: How to end
Important rule #9: True value of feedback
Important rule #10: Be there, when the storm comes
Important rule #11: Your client-your rules!
Important rule #12: Contract is not the end
I want to file for a divorce
Trick #1:Measure their dreams
Trick #2: No documentation - no evidence
Trick #3: Remember I told you about the risks…
Summing it up
Thank you and I’m open for the
questions!
facebook.com/lavrovannapro
ua.linkedin.com/in/lavrovanna
0934548455