annex i external questionnaire, cover letter and reminders · annex i external questionnaire, cover...
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ANNEX I
EXTERNAL QUESTIONNAIRE, COVER LETTER AND REMINDERS
A. Cover letter
Dear Recipient, We are contacting you regarding a survey commissioned by the World Health Organization (WHO). The survey will be carried out by Grayling Public Relations, a global communications agency. This survey is a key element of WHO’s Global Communication Strategy Review and is part of the WHO Reform process which is currently underway. We are seeking your organization’s views and inputs on the work of WHO. Your candid and thoughtful responses will directly enable WHO to measure its effectiveness, identify areas that require improvement, and strengthen the relationship between your organization and WHO. We would be very grateful if you could take just 5-10 minutes of your time to complete the 15-question survey by 12 September 2012. To fill-in the survey, please click here: [SurveyLink]. We would like to emphasize that your responses will not be attributable to you specifically, only to your type of organization (Journalist/Media, Health professional association, WHO Collaborating Centre etc.). This will ensure the confidentiality of your answers. On behalf of WHO, we would like to thank you for taking the time to complete this survey. Best wishes, Dr Anne Marie Worning Executive Director Office of the Director-General If you do not want to receive further messages, please click here:
B. Survey questions
1. Please describe your organization using one of the criteria below
Government Ministry of Health Government development agency Other government department UN agency Health partnership Foundation Non-governmental organization / Civil society organization Journalist/Media Health professional association WHO Collaborating Centre International organization Other
2. Please select in which country, territory, or area you are working 3. Which areas of WHO's responsibilities (core functions) are you most familiar with? (Please select up to three (3) boxes)
Providing leadership on matters critical to health and engaging in partnerships where joint action is needed
Shaping the research agenda and stimulating the generation, translation and dissemination of valuable knowledge
Setting norms and standards, promoting and monitoring the implementation Articulating ethical and evidence-based policy options Providing technical support, catalysing change and building sustainable institutional capacity Monitoring the health situation and assessing health trends
4. How essential is WHO for your organization? Indispensable Important Limited importance Irrelevant
5. Which of the following best describes your view of WHO's work over the past three to five years?
Consistently high confidence Increasing confidence Declining confidence Consistent disappointment
6. How do you view WHO’s leadership of the H1N1 pandemic? Excellent Good Fair Poor
7. How does your organization view WHO's ability to manage international public health threats in the future?
Excellent Good Fair Poor
8. Which of the WHO following areas of work below do you perceive to be the most important? Please select your top five (5) choices
HIV/AIDS Tuberculosis Malaria Neglected tropical diseases Non-communicable diseases (cancer, diabetes, cardio-vascular diseases, chronic lung
disease) Mental disorders Injuries and disabilities Sexual and reproductive health Neonatal and maternal health Vaccine preventable diseases Healthy ageing Health workforce Health information systems Health financing Access to medical products Emerging, epidemic and pandemic prone diseases Environmental health risks Health in humanitarian crises Health information and statistics Food safety Vaccines Essential medicines Human rights for health Health equity Health communications Gender equality in health Information technology for health
9. Which organizations or institutions do you consider the most effective at influencing policy for improving people's health at the global level? Please select your top five (5) choices.
National governments WHO European Union institutions World Bank UNICEF
UNFPA UN General Secretariat UNAIDS Global Fund to Fight AIDS, Tuberculosis and Malaria GAVI Donor governments Private Philanthropy, (i.e. Bill and Melinda Gates Foundation, Bloomberg, Rotary
International) Other international organisations Media Academic institutions and publications Celebrities Industry
10. Which organizations or institutions do you consider the most effective at delivering public health programmes at country level? Please select your top five (5) choices.
National governments WHO European Union institutions World Bank UNICEF UNFPA UN General Secretariat UNAIDS Global Fund to Fight HIV, Tuberculosis and Malaria GAVI Donor governments Bill & Melinda Gates Foundation Other international organisations NGOs Faith-based organizations
11. How do you rate the way in which WHO communicates its public health information?
A. Reliability/Accuracy B. Usefulness C. Timeliness D. Accessibility/Technology friendly E. In a language you can use
***
Excellent
Good
Fair
Poor 12. Which of the below phrases best describes how you speak about WHO?
Positively without being asked
Positively when asked Neutral when asked Critical when asked Critical without being asked
13. Do you trust WHO to take the necessary measures to ensure the independence of its public health expert advisers?
Always Most of the time Sometimes Rarely Never
14. Do you believe WHO is inappropriately influenced by industry/private sector?
Yes No Don’t know
15. What do you value most about WHO? (This question is optional)
C. Reminder email
Dear Recipient, In July you received a survey commissioned by the World Health Organization (WHO). We would like to take this opportunity to remind you that the deadline for your responses is 12 September. Best regards, Grayling
ANNEX II
INTERNAL QUESTIONNAIRE, COVER LETTER AND REMINDERS
A. Cover letter
Dear Colleague We are contacting you regarding a survey commissioned by the Communications Department. The survey will be carried out by Grayling Public Relations, a global communications agency. This survey is a key element of WHO’s Global Communication Strategy Review and is part of the WHO Reform process which is currently underway. We are seeking your views and inputs on the work of our Organization. Your candid and thoughtful responses will directly enable us to measure our effectiveness, and identify areas that require improvement. We would be very grateful if you could take just 5-10 minutes of your time to complete the 15-question survey by 12 September 2012. To fill-in the survey, please click here: [SurveyLink] We would like to emphasise that your responses will not be attributable to you specifically and the confidentiality of your answers is assured. I would like to thank you for taking the time to complete this survey which will provide an invaluable insight into how WHO can further develop its communications strategy. Best wishes, Christy Feig Director, Department of Communications. If you do not want to receive further messages, please click here:
B. Survey questions
1. Please select one of the categories below
Current employee External consultant Intern
2. Which areas of WHO's responsibilities (core functions) are you most familiar with? (Please select up to three (3) boxes)
Providing leadership on matters critical to health and engaging in partnerships where joint action is needed
Shaping the research agenda and stimulating the generation, translation and dissemination of valuable knowledge
Setting norms and standards, promoting and monitoring the implementation Articulating ethical and evidence-based policy options Providing technical support, catalysing change and building sustainable institutional capacity Monitoring the health situation and assessing health trends
3. How essential is WHO for improving people’s health? Indispensable Important Limited importance Irrelevant
4. Which of the following best describes your view of WHO's work over the past three to five years?
Consistently high confidence Increasing confidence Declining confidence Consistent disappointment
5. How do you view WHO’s leadership of the H1N1 pandemic? Excellent Good Fair Poor
6. How do you view WHO's ability to manage international public health threats in the future?
Excellent Good Fair Poor
7. Which of the WHO following areas of work below do you perceive to be the most important? Please select your top five (5) choices
HIV/AIDS Tuberculosis Malaria Neglected tropical diseases Non-communicable diseases (cancer, diabetes, cardio-vascular diseases, chronic lung
disease) Mental disorders Injuries and disabilities Sexual and reproductive health Neonatal and maternal health Vaccine preventable diseases Healthy ageing Health workforce Health information systems Health financing Access to medical products Emerging, epidemic and pandemic prone diseases Environmental health risks Health in humanitarian crises Health information and statistics Food safety Vaccines Essential medicines Human rights for health Health equity Health communications Gender equality in health Information technology for health
A. 8. Which organizations or institutions do you consider the most effective at influencing
policy for improving people's health at the global level? Please select your top five (5) choices.
National governments WHO European Union institutions World Bank UNICEF UNFPA UN General Secretariat UNAIDS Global Fund to Fight AIDS, Tuberculosis and Malaria GAVI Donor governments Private Philanthropy, (i.e. Bill and Melinda Gates Foundation, Bloomberg, Rotary
International) Other international organisations Media
Academic institutions and publications Celebrities Industry
9. Which organizations or institutions do you consider the most effective at delivering public health programmes at country level? Please select your top five (5) choices.
National governments WHO European Union institutions World Bank UNICEF UNFPA UN General Secretariat UNAIDS Global Fund to Fight HIV, TB and Malaria GAVI Donor governments Bill & Melinda Gates Foundation Other international organisations NGOs Faith-based organizations
10. How do you rate the way in which WHO communicates its public health information?
A. Reliability/Accuracy B. Usefulness C. Timeliness D. Accessibility/Technology friendly E. In a language you can use
***
Excellent
Good
Fair
Poor 11. Which of the below phrases best describes how you speak about WHO?
Positively without being asked Positively when asked Neutral when asked Critical when asked Critical without being asked
12. Do you trust WHO to take the necessary measures to ensure the independence of its public health expert advisers?
Always Most of the time Sometimes
Rarely Never
13. Do you believe WHO is inappropriately influenced by industry/private sector?
Yes No Don’t know
14. What do you value most about WHO? (This question is optional)
C. Reminder email
Dear Colleague, In July you received a survey commissioned by the Communications Department the World Health Organization (WHO). We would like to take this opportunity to remind you that the deadline for your responses is 30 August. Best regards, Grayling
ANNEX III
EXTERNAL GRAPHS
Question 8: Which of the WHO following areas of work below do you
perceive to be the most important?
By region
(in alphabetical order)
By stakeholder category
(in alphabetical order)
Question 9: Which organizations or institutions do you consider the most
effective at delivering public health programmes at the global level?
By region
(in alphabetical order)
By stakeholder (in alphabetical order)
Question 10: Which organizations or institutions do you consider the most
effective at delivering public health programmes at country level?
By region
(in alphabetical order)
By stakeholder category
(in alphabetical order)
ANNEX IV
EXTERNAL RESPONSES TO OPEN ENDED QUESTION
What do you value most about WHO? (This question is optional)
AFR
The States' involvement in decision-making as regard their population health
1) Diffusion of norms and technical guidelines
2) Its involvement in issue-raising as regard health-related human resources in developing countries
Staff's expertise
Monitoring of the quality of health services supply
Its scientific expertise
The quality of its intervention in the field
Its initiatives to be present when needed
Its recommendations
Its constant involvement in the solving in major health issues around the world
Its independence as regard scientific work
Excellent capacity in terms of advocacy with the government
Updating of recent scientific discoveries
Technical support to governments through Ministries for Health
Its perseverance
Availability and ability to listen to people
Professionalism and credibility. Although I must emphasize that the WHO when publishes information of
the countries should first get to know the countries so that they can opine on such information.
Technical capability of high-level advice.
Their readiness to accede to requests from governments in situations emergency
its support to nations
normative guidance
Support for child health/survival in mitigating and preventing epidemics(vaccine preventable diseases)
Technical and financial assistance. WHO is a mother to cry to in hard times
Technical guidance
Technical Support
Technical support and guidance
The technical assistance as well as the policy guidance that the organisation provides
The technical support of WHO is very good. However, the operational issues including finance and Admin
and HR are at its infancy stage. GSM has really unnecessarily affected the smooth operation of the
organization. It is viewed as the most bureaucratic organization in Ethiopia.
All weather presence in needy countries in supporting health programmes at country level
Its attempt to secure sustainable health in developing countries
Knowledge and technical support
TECHNICAL ADVISE, ARBITRATION AND SUPPORT
Provision of technical expertise and support to national governments on public health matters including
health systems strengthening
(i)Mobilize experts (ii) Resource allocation - financial and material (iii)Capacity building of health care
providers (iv) Guidelines and standards (v) Mobilizing communities during campaigns (vi) Advice countries
on issues of health (vii) Health Information
Information Dissemination / Sharing, Technical Assistance and Resource Mobilization
consultative, fair and inclusive
Its leadership and technical support concerning health issues.
The approach to deal with globe health threats and giving guidance to state parties
providing guidelines and the fact that they refuse to be called donors
As a credible organization with highly technically skilled staff
convening experts focused on critical PH issues
I value most its research contribution in health. It should closely collaborate with higher training
institutions
Its Research
Technical knowledge
technical reference (some subjects/expertise)
THE TECHNICAL EXPERTISE AND EXPERIENCE IN VARIOUS HEALTH FEILDS
Technical expertise
Consultation and encouraging evidence based research and implementation.
research on health development and health data management
Independence Technical expertise Coordination
Global and country staff; work with national governments; WHO is less able to work on prequalification,
new vaccine development, need to focus on core strengths
pool of expertise &coordinator role
The leadership in influencing global and national health policies; technical resources
Access to authoritative clinical information
Access to guidelines, standards
INFORMATION DISEMINATION
information on global health issues
One is able to get almost everything one needs to know on various aspects of health in different parts of
the world
reliable and accurate information
WHO is good at making available useful information for planning purposes and general knowledge
WHO website provides a lot of very good information to developing countries on technical information on
management of key diseases particularly in relation to developing country settings.
being a relatively credible and neutral source of health information; it also promotes attention to
neglected, tropical diseases
It informs all countries about different diseases and influences these countries to take action through
programmes
fair
Ability to convene stakeholders and chart policy and implementation direction
Cross-border contagious disease warning
Health Standards and Recommendations
I value WHO ability to compliment and work with national governments in the execution of health
programmes
Its leadership role in setting standards on global health issues in general.
Its power to influence and be recognized by national governments
Professional collaboration on health issues.
Promotion of norms and standards in Public Health
Setting norms and standards; and providing policy guidance to countries to help pursue them
Standards and guidelines
sustainable programs
Timely interventions
WHO has the potential to strongly influence the global public health and have governments of member
states held responsible for the wellbeing of the people of their nations. WHO won't be able to do this
though if they continue to play diplomacy and not hold member states accountable for the quality of
health if the people.
WHO leadership role in developing norms and standards e.g. WHO pre-qualification; and addressing
systemic failure e.g CEWG report on R&D convention
WHO manages to supervise global health matters
Its country presence and effective engagement with national counterparts
Its rapidly growing interest and involvement on "health and environment" issues, especially its role in the
implementation of the Libreville Declaration on Health and Environment.
Openly available technically sound norms and standards that WHO makes available in most cases.
To be more powerful and equipped every time.
WHO's position of influence globally and at country level, however, this opportunity is not always fully
exploited particularly in strong and meaningful engagement with government.
fairly good organization but needs to do more
I would like the WHO TO DO BETTER IN ALL AREAS OF HEALTH. ORAL HEALTH INCLUSIVE.
Its work on public health
To be concerned about issues affecting developing countries more especially African countries
EMR
Addresses to country specific problems
Availability of human resource for capacity building of individuals/institutions/organizations on diversified
health topics
availability to help, move resources
Ensuring policy and technical guidance to countries
Essential Medicine Program
Its reliability in technical assistance
One of the Best Health partner throughout the world by providing facilities and technical support for
emergencies and sustainable development in health sector.
Providing basic health care where its most needed in emergencies.
PROVISION OF THE ESSENTIAL DRUGS
Supply of laboratory kits for HIV/AIDs
support the training of health professionals and thus create master trainers
Technical support and Policy advice to countries
technical assistance
the technical assistance that they give the health professionals such as capacity building and human
development
Their creative plan of work worldwide, and also slow in their plans especially to some under developed
African countries.
Their investment in human capital all over the world
To me I think WHO technical support in waste areas in the field of health to different organizations is most
valuable.
Being the world health organization, is a technical support for local and international NGOs. I appreciate
most of its work in terms of emergencies including outbreaks as well as donations of essential medical
supplies to local health partners who experience shortages
need to be flexible from area to area in payments and time lines
technical assistance to the MoPH
The WHO guidance is very important for national and international health organization because it has
decades experiences in all section of health.
its global reach, research in medicines and assistance in emergency situations.
WHO should be well coordinated with other donor communities and play its technical consultancy role to
ensure the quality of services are provided to needy people and be away from any political affairs and try
to build the national capacity instead of recruiting very expensive international expertise and very
transparent ways and procurement to staff to be open to all and avoid the internal relocation and give
100% opportunity to their own staff
WHO is an appreciable organization in health and research and in polio eradication especially in
Afghanistan. I appreciate WHO work in Afghanistan to my personal view.
timely updates and communications and building the capacity of Somali Local NGO,s and partnering with
them
WHO is one of the Organization in the World well know by every country and community. Every one trust
WHO and they respect the WHO policy, strategies and Guidance. WHO is only first organization for taking
of leadership and Health Prevention and Promotion. WHO should not lose the time for initiative and
immediate response for Control of Diseases and its prevention, meanwhile improvement and
sustainability of Health Program. WHO leadership and Support Always needed and trusted.
I believe that WHO is the best Organization and supports to the Somalia Communities through local
Organizations or other institutions in Somalia
Its timely response to human needs and the relevance of its intervention
the support and leadership in health sector globally
health cluster coordination in any humanitarian situation
It is a leaning university, but need having very professional attitude community.
Pool of technical experts
technical expertise and knowledge
Technical knowledge and skills
Technical resources
Technical experts
public health programs and the essential medicine
Technical, information and research support to partner governments and partners on the ground
The knowledge which provide on communicable diseases
Expertise and credibility
expertise and privileged relationship with Ministry of Health
The universal acceptability as lead technical organization
Most of the time when I need any information on health related issues, WHO is the first place to visit and
obtain necessary information with trust. In this regard, I really appreciate its information dissemination
and frequently-updated data. It would be better if its information sharing can be more user-friendly for
the elders and differently-abled who may need the most. Thank you very much for giving me such a
survey opportunity.
The international independent forum to raise and address public health issues
The reliability of information
They listen well and able to provide efficient feedback to requests from donors rapidly
Health information ,statistics, standards, ( to provide updates information about Afghanistan is my
recommendation)
The statistics it publishes
A widely accepted platform for leadership and information regarding global and local public health issues
WHO is always been there in emergencies and then recovery, especially in earth quake, floods, man-made
crises here. WHO is always leading the Health cluster at provincial and national level with best and
coordinates with all partners very well. WHO always give us valuable information. Thanks to WHO.
Commitment to improve the health condition of poor and underserved
Credibility
If WHO communicate people's right to health it would enhance its prestige
neutrality and non-confessional
WHO HQ seems to have very high level, well qualified staff which lends it credibility but most of their field
staff do not have the same level of credibility or professionalism
WHO should maximize its efforts to gain more trust and be more credible among its partners and
constituencies.
Its global effort to ensure delivering health services to underprivileged people
Long term existing in tackling health problems
I believe WHO all activities will help us but, WHO has some problems in our country regarding the hiring
some foreigners staff who are looking for political issues among our country and their own country.
WHO is the most reputable Organization in the world but in Balochistan (Pakistan) it is monopolized on
ethnic basis due to the reason all the programs run by WHO are ineffective & fake. The example is Weak
Anti Polio initiative, Fake DEWS reporting, Fake Polio Surveillance etc.
WHO is well reputed organization and play important role to save lives.
It is the only Global Normative Body in Health but sadly lack of funds and questionable leadership has led
to WHO frequently "following the money" and donor agencies who have their own agendas
Being lead in health, we value most about WHO. It should have a leadership role in health globally
Evidence Based, global experience and "one for all & all for one" Concept
It has good access to governmental and decision makers.
It is international organization which is working for the health system improvements and for the people’s
wellbeing.
it's cooperation with FAO in food safety
Its leadership in global health, support to national authorities and response to health crises, especially in
LMIC
Its leadership position in setting evidence-based standards and guidelines
Normative
Partnership
Providing leadership in technical aspects of the Health Sector
Still well placed to deliver and influence, but increasingly, wasting the opportunity.
Team work, coordination & dedication
Their role in strengthen drug regulatory authorities
Trustworthy in setting health standards and predicting/responding to the global hazards, but need to
more active.
WHO coordinate effectively the partner organization
WHO indeed is the response of the time needed
WHO is the Health Cluster Lead at Provincial, Regional or Country Level appropriately communicating with
all stakeholders including community, NGOs, UN agencies and MoPH. WHO oversee the activities at
community level like NID, outbreak investigation, response and communication. It also develops the
capacity building of the health workers, helps the MOPH in designing the public health policy.
WHO presence at global level and guiding global health towards advancement while tackling each
country’s problems to find solutions
WHO to be part of Ministry of health at country level
WHO's capacity to lead & guide health stakeholders & to bring positive change as Health Cluster lead
throughout country & its ability to generate funds by convincing donors which has sadly considerably
declined during last 6-7 months.
It is an international organization which brings all countries together and unifies health policies to all over
the world.
as a platform for joint efforts on international level for improving health of people
health and nutrition related strategies; interpretation framework for nutrition
I value its constant position against universal health care, primary healthcare and its approach to work
with the most vulnerable groups of the society.
Its leadership role is threatened by lack of institutional funds and over-reliance on private sector
Outbreak management and setting standards
potential to make health rights a reality for many people
Regional and worldwide operation
Effective
excellent organization
Good
it is useful for Afghanistan’s health sector
it is very important un organization
it is very professional to run endless meeting
Their name
Excellent Agency
moderate high
WHO activities are of outmost importance
WHO is performing well these days in Pakistan as law and order situation is worst.
Technical support to Member States
The oldest organisation which has been very successful in the past on primary healthcare and fight against
malaria for instance
Its neutrality
Its existence
Its role of coordination and harmonisation between countries
Reporting on health situation worldwide
Support and assistance to countries
Its role in the improvement of vulnerable populations' health worldwide
Progress and positive outcomes achieved
To make people from different countries work together in regional and interregional meetings
Studies on epidemiological trends, health threats and appropriate vigilance systems
To be nevertheless THE main forum for discussing public health challenges, especially in developing
countries, and its role of standard-setter
Its existence as a development tool for public health
Its management of health crisis
The essential global network but collaborating centres should be better listened to
Its interventions in cases of crisis and disaster; work in the field
Expertise sharing and knowledge transfer
Its transparency
Global experience
Recognition of skills, collective work and availability for any technical support
Expertise capitalising at the global level
Kindness of its national staff
Logistical support
Good health for everyone, and making vaccines available to everyone without discrimination
Permanent readiness as regards technical and technological support, and constant cooperation to enable
Iraq to raise standards in the field of public health
Endeavours to monitor diseases linked to communities in countries having a highly developed economy
Information
Treatment, and the awareness that health as a concept can only be complete unless it is both physical and
social, without any necessary part being removed
Dissemination, among the nations of the earth, of knowledge concerning infectious diseases, the method
of treating them, the method of sending information about them to the World Health Organization, and
the technique of continuing with advanced technologies, employing them and making them available to
the world’s doctors, especially in countries which are poor or in which there is a high percentage of
ignorance and illiteracy
Assisting countries to develop their medical organization, especially as regards sensible government
The importance of the World Health Organization consists in the fact that it is the competent
technological and scientific authority in all matters relating to health and that it is able to provide all the
requirements for putting the appropriate medical programmes into effect.
Providing various types of technical and medical support for medical projects, and I hope that it will be
possible to draw up plans by which the training curricula in higher education can be directed in such a way
as to suit the medical reality
EUR
Its role of standard-setter
heavy work in poverty area of the World
Provide technical assistance to solve many public health problems in our country.
communication and advisory activities
information and action
Collecting evidence; systematizing global health data; developing guidance (in selected areas)
Health as a most important value - giving advices, recommendations, sharing experiences and this way
has influence to national governments´ health programs and health of the people generally
Connection with research and reacting rapidly towards emerging issues in public health
Evidence based expertise.
Goodwill among experts outside WHO to contribute to WHO work
Objectivity and professionalism of information
Technical Expertise
technical expertise and updates
Technical knowledge
The field offices are the front line operators (the heart and soul) of WHO, and the best people should
always be maintained there.
trusted, reliable health expert long-term
WHO expertise
Some people working in WHO
expertise, information dissemination
Touching of the main health problems, availability of extensive and evidence based materials to different
health issues
great traditions, accumulated expertise in knowledge, databases and people - experts and contacts "on
the ground", leadership in capacity and excellence building, public health activities, omnipresence and
structures throughout the world, fair representation of national and value backgrounds/aspects
Abundance of evidence-based information.
contact for international information
The WHO provides a lot of valuable information on various actual health issues for free.
best practice, activities goals, health statistics, especially in alcohol and tobacco control
dedication
High credibility
Independence
political independence
organizational culture
ambassador for progress in health and healthcare
Authority, independence, political correctness
determines the priority directions in the field of health, but also affects other areas (policy for persons
with disabilities, seniors, LTC), inspiration for national governments
Good cooperation at the national level - Slovakia
I would value the promotion of principles, tools and conventions, created by WHO at country level, but in
fact WHO in Russia takes the apprehensive position by aligning with local government position on HIV
prevention among IDUs (methadone prohibited, harm reduction is almost prohibited, whereas these are
WHO confirmed practices)
Its capacity to work with governments and promote issues on the public agenda
its commitment to settling the status of health-related issues globally
It's global nature
Rational Decision Making
Resources available, good communication with WHO representatives
Standard setting
There is a need of leader of Global health im times of crisis and a torch to show the way to the future
WHO made tremendous efforts in combating major health risks of the world population. But problems of
21st century require new look, new spirit, new policies.
Setting of standards and common language when it comes to health issues
WHO is uniquely placed to access decision makers and set the policy agenda in several countries. In most
situations, it uses this ability fairly well.
Its broad mandate (topics and geographical areas)
7 points
objectivity, pro-poor, evidenced based
Well-balanced position in many cases
its past
potential
responsive
technical assistance
presence in the country
quick reaction to changing situations
strong commitment to people's health; professionalism; able to achieve results
cooperation, information, accessibility
pro-active approach, a transparent organization
Supports national governments in implementing new healthcare concepts and strategies; puts emphasis
on disease prevention and helps countries integrate this principle in their strategies ; steers financial
resources into disease prevention programmes
professionalism
High expertise in situation assessment
in-depth analyses translated into Russian
competence
professionalism
accurate research and action programmes
systems approach
professionalism
professionalism
competence
professionalism
High expertise in planning the strategy for HIV and tuberculosis, impartiality
exhibits highest level of expertise, an internationally acclaimed organization
collection and dissemination of evidence-based and up-to-date information
Dissemination of information and disease control
Enables unification and standardization; provides access to diverse information on people's health
a trustworthy organization
WHO staff are trustworthy and strongly committed
impartiality
ethical
Transparent and inclusive organization aiming to protect people's health in general and that of elderly
people in particular. Thank you!
transparency
Fosters cooperation based on the principle of inclusivity. WHO issues recommendations, not sanctions.
Strong political leadership, good management, clear hierarchy
gives an opportunity to cooperate and pool resources to address global health threats
creates and integrates universal standards, definitions etc.
cooperation
AMR
access to information from various regions to guide actions in the city in which I work
The macro view of all countries, big and recent efforts to improve statistics
Comprehensive and dynamic view of public health problems worldwide.
Leadership in promoting health and quality of life of people
Its multilateral and inclusive character.
The support given to the collaborators centers to solve the problems of the country
Being scientific and reliable
New Drugs Code
Its expertise
Its team of Consultants and their willingness to always cooperate in case of national sanitary problems
It is a supra governmental organisation and therefore it establishes certain universal rules
Its willingness active participation in the management of health as well as its leadership in intersectoral
management
The technical support and work alliances
Its reliability and opportuneness of its actions
Its commitment and presence in national emergencies
The quality of the information they work with and its scientific evidence
Health reports
Commitment and Responsibility
Its opinion in always valid when it comes to public health
Its efforts to improve public policy and health care assistance to population
Keep health on the agenda during any type of crisis
Inter institutional communication mechanisms, homogeneous processes
The opportuneness of the information provided
Its presence and availability to answer technical questions and support health initiatives of countries.
Technical support to governments in difficult situations
Human Rights Approach. Influence in health policy. Health statistics.
Technical expertise in the area of international public health and the analysis of health data the at
country, regional and global level.
The way it tackles health problems and the proper orientation towards difficulties
Reliability of the information it provides
technical support in purchasing drugs
Budget allocation on national UN Volunteers. Quality and quantity of the communication materials
produced both at national and regional levels.
Its information
The technical and normative base used for monitoring and promoting infant feeding and growth.
Being part of the United Nations System
Provision of technical support to the institutions
Its commitment, impartiality, the quality of its support and its professionals
Coverage, I think it is necessary to improve the relationship with governments
The provision of policies to be followed in relation to health and its support provided to governments in
this area
The support through the evidence-based publications, which are valuable tools for decision-makers in
countries that have important public health problems. I wish the national offices which have
representation in Guatemala, would offer permanent and regular assistance and technical support in
many areas of work which are on the daily agenda of MSPAS (Ministry of Public Health and Social
Assistance, Guatemala).
Its permanent concern over research and control of pandemic diseases for its adequate management
Its technical capacity
Its global representation, connecting governments and societies
Its global presence and its serious analysis of different public health problems
Its presence, leadership, respect and technical consistency
Its presence in public health debates, human rights, health equity and its fundaments
It promotes de execution of work actions addressed at promoting the development of its member’s
capacities at local level.
Its unconditional support to countries when they need it the most
Its reliability
The generation for exchange of experiences, continental organization to help overcome regional health
challenges
Its contribution to the improvement of countries’ health
The technical and financial support provided in a professional and timely manner.
Its scientific level and the reliability of its publications, its people, its professionalism
The technical assistance offered to countries for the development of their capacities
Technical support to countries and local health organizations as well as international empowerment and
training of technicians.
Its perseverance in the publication of health programs
In my case it would be the OPS/OMS, and it is the agility in responding to technical cooperation requests
That it is present across the world with its actions and that it collects information and global and local
level, that it shares this information which serves as a reliable reference to be used in writing and
justifying a task statistically, academically, for governmental decision-making, and in the private well as
social enterprises as.
Its technical capacity
The overall look of health problems, which places it in a unique position compared to other organizations.
The provision of updated information which is helpful to prevent future health challenges
The way it responds when a country need it
Its availability to support anywhere in the world, its professionalism
Its contributions with documents and strategies
Its regular technical and financial support
Its leadership in the health sector
It helps to orienting national health policies in a justified way
Its compromise in promoting the cooperation among the international community, national governments,
NGOs, universities, community groups and others to strengthen national and local health.
Its concern towards the neediest populations’ access to basic health services
Technical advice
It offers timely information
It seeks for the perfect physic, physical and social welfare state of the people
Its experience
Its technical capacity and support to countries
Its leadership in the health sector
Its monitoring of health-related issues
Its commitment acquired with its partners and associates to collaborate on projects necessary for the
health development in the required regions.
The reports of the expert groups, though not always timely
Its ability to technically address priority health while making them accessible for countries
Currently, its representation in my country
Its credibility and respect
International leadership
Its collaboration, sometimes
Its commitment to adapt to changing times
Its position of defending the right to health without delegating it to a second level after the market
It allows focusing the efforts on health of any person as a part of the humanity, with no distinction
Its timely communication regarding prevalent diseases and incidents
Its presence
Its concern about healthcare equity
Its ability to dictate policies, although this capacity is being replaced by the World Bank
Annual reports about equitable health policies
Its scientific opinions, which allow to improve and to endorse the progress of medical guidelines
If it becomes independent it can be very useful
The WHO loses its value as it is too dependent on the health Ministry
Its leadership in strengthening institutional capacity of health systems worldwide through the generation
of scientific and practical knowledge on of Public Health
Health statistics Update
WHO must provide countries with drugs free of charge for diseases like leprosy
WHO has a very helpful website and good publications and supports well in technical issues regarding
public health/ a multisectoral approach though is also essential as social determinants are essential parts
in health
Its technical and scientific capacity to evaluate and propose health policies
Technical knowhow
The way they try to prevent illnesses and diseases
Research and data to guide policy making at national levels
Dissemination of information and monitoring of important health indicators
I'm glad that there is a global organisation to address for information on all diseases in the world. And that
they work pro-actively at prevention of different diseases.
information
statistics, protocols,
I value their leadership in combatting the various diseases.
Leadership in health issues
The international organization and cooperation. Global level issues being addressed
The role it is SUPPOSED to play: Member State-driven
The efforts to solve global health issues.
Trying to sustain its position in a myriad of health challenges
global concern about health conditions
SEAR
Providing the required technical support to governments on key challenges within the health sector
Somehow (so far) could provide a lot of tremendous activity to support health particularly in the field of
infectious disease.
Very valuable especially for developing country
Who support technical assistance and budget to innovative programmes
WHO is providing guidance and technical support whenever we required
the guidance and providing technical expertise in the areas most needed
WHO belongs to all countries members of UN, your present is significant, and is expected to bring
resources (new approaches and technologies, new vaccines, better management) to tackle/eradicate
some issues of health problems in some countries. It is greatly appreciated. However, you should also
create/increase the capacity building of local staff (through training and sharing knowledge and
expertise)...to be more independent.
Voluntary involvement, decision making power
WHO gave technical standard and technical assistance for our program
Experience working in country therefore has good understanding on country system, culture and
mechanism
Technical Expertise
Technical expertise in public health
Technically sound
Breadth of perspective
Evidence-based
as health technical organization that we can always refer to
The contribution made by WHO to Sri Lanka is technologically appropriate, timely & very valuable
knowledge sharing, building the interconnection among experts
Sound evidence based technical information. Cross fertilization of international experience. Weather
Station role in Disease Surveillance. Pioneering role as in Health Promotion and Tobacco Control
technical leadership in providing evidence-based policy
accuracy
Technical information
dissemination of information
updated publication at research to world wide
Information dissemination about epidemics and getting national governments to act.
Accountability of staff, especially national ones
credibility
Important, Trusted
Independence
One of the credible NGO in the world.
should be independent and trustable
WHO has already created a name and a brand for itself as the premier global institution on health. It has
to try to sustain its credibility and this global name.
Health for ALL
A credible organization to work for public health globally.
Bringing international best practices to country governments
Bringing world best practices to local
Connecting all health aspects from local to global and work on visible manner with local governments
International perspective taking the interests of the developing countries in consideration.
It has a global impact and focused on health to lead healthy life.
Its normative work (standard setting in the area of health)
Its role in promoting health as a critical public good and brining excellent capacity to help national
governments to deliver
Its role in setting standards and protocols.
Its status as the leader in health policy, norms and standards and its ability to influence national
governments.
Lead Agency on Health issues
Making standard of health indicator
Setting norms and standards
That WHO's stamp of approval for drugs, protocols, vaccines etc. is accepted by national governments
The guidance to working particularly in limited setting area
WHO is very concerned with public health in the world, so that the role of WHO should be needs to be
increased respect to the era globalization
working with the Government
would be good if WHO spear heads the international health issues with the same tenacity at the country
level: the global advocacy and technical capacity of WHO is of value to health partners but the same value
is not obvious at the country level and same level of cooperation is not evident at the country level.
As a leader in health policy mostly for developing countries.
Health Standards and Recommendations
global presence
Influence of industry and private sector seems to be unavoidable. WHO should maintain a balance in its
permanent or ad hoc advisory committee (expert panels). Pros and cons should be involved.
The global health situation and leadership to improve equality of health service access
Its global, regional and country level offices that allow WHO to have access as needed.
People at HQ. Not country based staff.
WHO has a good even best global network but declining capacity in many countries to link with this
network.
WPR
Brand and technical support
Guidance on technical issues
technical support
technical support
high welfare
WHO significantly contributed to maintenance of health, and helped improve public health infrastructure
in member states. Particularly in the public health discipline, WHO attained high achievement on
increasing life expectancy and controlling tobacco consumption
Health crisis management, help developing countries to establish public health system and set guidelines
Researches on health-related policies and guidance on policy making, setting standards for health systems
development
technical expertise in health related fields
Perceptiveness in the technical discipline
Judgements on development of public health and epidemic status, and recommendations on measures
that should be taken. WHO is equipped with wide range of expertise and resources, hence is able to make
independent judgements and recommendations
influence under the international setting and technical expertise
authoritativeness on technical expertise
authoritativeness on technical expertise
providing information about public health in timely manner
information on technical issues
providing information and sharing experiences
Taking the leading role on health-related issues; compile and facilitate exchange of information and
knowledge; promote health and well-being, disease prevention and control guidelines, and health equality
Authority and fairness on setting health policies and standards
Authority, balance, sustainability and integrity in the field of international public health
Authority
Whether or not WHO can accomplish the objective of improving the health level of people
Monitoring issues on public health and individual health
coordination
coordination and leadership under the international setting
authoritativeness in the international setting
build confidence in international public health issues
authoritativeness in the field of public health
influence on the health policies of different states
Be the leader in solving issues on international public health
An international NGO which always gets ready to help their members states in different aspect such as
health development.
Effective support to states and health institutions
Feasible solutions for developing countries
professional, community outreach
Technical assistance to member country.
Technical support
Technical support
technical support and health policy orientation
Technical supports (experience experts, most important technical medical equipment, most updated
medical information, funding advocacy)
Honestly. The few countries I have worked in, WHO has lacked the technical leadership and vision to
deliver quality technical assistance.
Technical support, update guidelines, reference, information on health
Its provision of critical health information and provision of technical support to Government on
improvement of the national health system.
Advisory role on transfusion safety. Documents (guidelines, aide memoir and fact sheets and etc. are very
valuable and useful for references)
sets policy making as a priority and gives technical and financial support
The last resort for health when there is no actors acting on a health issue
expertise
High technical level of WHO staff
Provide technical expertise, only if the qualified national and international advisors are put in place.
Technical expertise
well organized
Public Health and supporting technical expert for laboratory
Learn International experience
technical capacity, independence and network
Credible authority as technical expertise based on the network of word wide experts.
Reliable data
Source of recent information about matters on health and humanitarian globally.
Technical guideline
Their genuine concern to enhance health education
WHO is an very important organization of the world in protection and health promotion of people
Health information and Monitoring
Setting norms and standards, public information and alerts
That it is the forum for the member states to have an ongoing discussion about global health issues, that it
is the organization that can truly lead global efforts to improve health.
Integrity
Integrity
The humanity
independence, ability to coordinate, impartial and need to decrease transaction coats for MoHs
Ability to work/liaise readily with national governments
Enhancing public health around the world and raising awareness of the health related policies
global leadership for health
global reach
international health norms
Its capacity to influence national government's decision due to perceived objectivity with regards to data.
its responsiveness to emerging international health issues
its standards setting mandate and ability
Its success in eradicating killer diseases, such as smallpox.
Public health policies
Shaping and influencing policy and as a source of authority
Technical stamp of approval
The capacity it has to have great leader (i.e. Brundtland, Mahler) who are consistent in their views and
direction for WHO
Its unique position as the leading global organization focused on health with unparalleled access to
national resources in times of need.
Leader in healthcare worldwide
Stakeholders engagement in policy development
Good
Excellent
ANNEX V
INTERNAL RESPONSES TO OPEN ENDED QUESTION
What do you value most about WHO? (This question is optional)
Support to National Governments
That plays a very important role in the pursuing of accessing health for all
WHO in Papua New Guinea is doing a great work, supporting the National Health Department in
addressing and meeting health issues and concerns.
The prompt response to outbreak.
The Regional Office in the Americas (AMR) in my opinion is one of the only organizations that unifies
the Americas. That role I value the most.
Ability to work with ministries of health on technical and policy issues
respect for maintaining high quality technical assistance for better health for all
Assisting government always when required
Support to national health programs with dedication.
That it tries to assist all of those in a health crisis in any country.
Its support in Nigeria National programme on Immunisation against Polio
When they deliver basic health to the community
To be able represent and articulate the needs and demands of countries to strengthen health
program and health service delivery towards health for all.
the care and support given to national department by WHO
WHO's dedication in providing technical support to Member States to improve the lives of the
people.
Vaccination
I really value WHO on its successes and output on PEI and tackling the vaccine preventable diseases
reduction
Country presence
its support and guidance to countries, especially the non-developed ones
country-level access
Our close relationship with ministries of health, which no other institution has, but we are still
lagging behind on what we can do best at country level.
Supporting organization
In the midst of health crisis or when important health policy advice is needed, WHO is the one that
governments/people turn to and depend on
Public Health Systems Support
health for all USP
Saving lives
Must do technical support for medical assistance, only for necessities needs of public health.
efforts against malaria
improve health in developing world
It's capacity to support Ministries of Health.
Provides technical support in countries with very little or no capacity
Provide technical support to the countries level
Support Health Factors
Vital but under-estimated
Its role in supporting health interventions in poor/developing countries
The medical assistance deployed to people worldwide
WHO gives effort in strengthening the institutional capacity of MoH at the country level
It is WHO technical support to national governments.
Practical work in the field
Providing the technical support and advice to Governments to improve their health systems and
responding to health emergencies
An institution with enough " grey hair" to provide fair and impartial advice and assistance to low and
LMIC
WHO advice is good when honest
The ability to give impartial independent evidence-informed technical advice to Member States.
Willingness to help needy sectors
I have seen young technicians having dialogs with indigenous leaders and training them to carry out
medical services. Gaining the confidence of the most disadvantaged populations is not an easy task.
We should support these initiatives with more flexible and efficient bureaucratic services. I think
we're losing the way in the bureaucratic morass.
The fight against diseases, to extend life and promote the health of all nations
Research and control of diseases.
Its interest in helping its member countries improve the health of their populations.
Its support of countries directly or indirectly to the development of policies and monitoring activities
The capacity of reaction to any circumstance
Its tireless ability to work with governments to achieve the highest level of adequate health for the
world population
The support and capacity building provided to governments
Its work to improve the health of the vulnerable populations
Its presence in the countries
The fact that all its members are looking to improve the health of many people in the world. I value
the opportunity that WHO gives to young doctors around the world to work into the improvement of
health. I also value the fact that they allowed many development countries to join WHO and bring
their critical health matters to the world attention.
The professional expertise
Knowledge
Staff welfare
The objective and technical advice it provides (which hopefully is relevant as well).
Expert International Human Resources
WHO's technical expertise in the field of health.
The ability to meet set goals.
The technical expertise in health
High sense of professionalism and drive for accurate information/ data
independent and evidence-based expertise
Very knowledgeable and skilled staff, however very much disappointment about carrier
developments and appreciation of work. The whole UN system is very heavy and
Bureaucratic
Dedicated and expert staff
Health expertise of staff and passion for communicating public health risks and advocating health for
all.
Its technical knowledge
Expertise and professionalism
The technical know how
Technical Expertise on Matters critical to health and the role of being a neutral brokers on health
matters
Its Unbiased Technical Expert Advices
I value the unique health institutional expertise and the rich experiential memory that only WHO has
and the timely technical advice and support extended to Governments in times of international
emergencies and health crisis and, therefore, using its unique position in health leadership, WHO
must make utmost efforts and measures to take the centre stage immediately following an
international health crisis or emergency to continue to lead governments across the globe.
knowledge on health issues
Close relationship and guidance/technical assistance provided to national governments
its emphasis on technical accuracy
Effective deliveries of working capacity of the organization.
technical advice and health policy development
It is still an Organization for technical support and expertise to health sector development in many
countries. Some countries, like failed states, need WHO for guidance and leadership.
High level of knowledge
technical knowledge of staff's , however, it is decreasing due to political interference and
management style
Human Resources
Technical expertise
Its ability to provide timely, high level technical expertise and policy advice to countries through
WHO staff, consultants and temporary advisors.
Expertise, credibility
Technical capacity
Staff who work to deliver expected results
A valuable technical organization to assist country member to improve health status
WHO may no longer be the sole leader in health related issues but surely has the best technical
expertise.
technical advices, consulting governments
The impartial technical expertise in all aspects of human health. This is hard to sell and turn into
funds though.
Technicality and professionalism.
technical expertise in health matters
The hard work of its international expertise
The quality control measures that WHO ensures for drugs/vaccines, the statistical health data
provided by WHO
Its constancy in monitoring health issues
It's technical input on health matters
Technical expertise
high intelligent, has the power to improve
Its capacity to provide evidence based guidelines on almost all health issues and focus on equity and
universal access
The reliable, independent, neutral position to provide continuous and progressive technical support
at global, regional and country level at Health and disease control area.
Use of GRADE system that uses evidence to set the global norms and standards of health which are
undisputable
Technical capability
Technical Expertise
Ability to mobilize technical resources faster
The people serving for WHO, especially the workers below (not the people at the top)
Professional and Diplomatic
Provision of evidence based technical support
staff committed to improving global health
Technicality
Technical support
The quality of its staff
Its technical expertise in the health arena, its brokerage and advocacy role among a variety of health
players
Technical Guidance
Technical capabilities of the staff
Technical capacity
Its Technical Leadership, and on time data on public health matters
involvement of the best expertise available
Technical support and Neutral advices
The technical staff that are really devoted to work on their specific subject of expertise
Expertise and Equitable access to health care
Expertise of professional staff
The fact that top global experts come together and issue evidence-based recommendations that are
followed around the world.
Evidence based
Scientific knowledge
Gathering evidence and formulate independent policies and guidelines relating to technical
questions
The way WHO deals with discovering diseases and how to treat them
The incredible knowledge and experience from the field of many of its P staff, and the generous
salary that all staff are paid!
capacity to monitor and communicate global health statistics and using them to promote global
policies
Staff Training
Its technical capacity
High quality technical expertise and rich global health knowledge and information custodian
evidence based approach
Good Technical Staff
Emphasis on science and evidence as the basis for developing policies
being low profile and practical
Significant proportion of technical units have an impact at country level
Availability of technical/medical information for all public for free
Technical knowledge and information dissemination to improve health status of people
Diversity in staff competence
WHO as the one and only UN agency specialized in health
Technical expertise in international health
Continuous advice in health related matters
The people who do the work for improving health with their full passion towards the overall
wellbeing of mankind!!!
Technical support to country
Its technical people - but management is killing the organization
The dedication of its staff to upholding the mandate of the Organization.
Its technical expertise and the network of consultation
Access to global expertise
Availability of technical advice through solid publications
WHO being a knowledge-based organization.
its reliability and factual.
TECHNICAL EXPERTICE
The capacity to provide technical guidance on important health issues
Its technical expertise on public health matters
Technical expertise and global leadership
high-level professional standards
In providing technical expertise on health issues
The staff
Used to be technical expertise, but this has been effectively destroyed.
Time and Work
Its staff
Profound justification of all recommendations and actions taken
Professionalism, expertise, technical capacity, colleagues and professional network
Evidence based culture
WHO capacity strength for both Professionals and non-professional supportive staff.
I value WHO of its excellent job all over the World.
The quality of its staff
variety expertise in technical fields
Neutrality; technical expertise
The field experience of WHO
Technical support offered to countries
Technical expertise and leadership in health
WHO works silently but effectively.
technical expertise
some of its staff
Continuous learning and evidence-based researches and technical advise
There are some fabulous people
Technical expertise
the quality of the technical experts we regularly work with inside and outside of WHO and the work
in the countries and with the MOH
Their team of experts and the way they work.
The dedication of many of its staff
Expertise
Its technical nature; technical work is the kind of work WHO does best. It’s often criticized though as
its true role isn’t clear to many people especially when compared to UNICEF, UNFPA, etc. WHO’s
strength lies in its technical work, staff and assistance. And this is what needs to be known about
WHO to eliminate false expectancies.
Technical expertise and country presence
The Organization's technical expertise and its dedication in providing leadership and guidance to
national governments and health sector partners is highly valued
Technical expertise
The staff
Its technical contribution by providing technical/evidence-based comments
technical excellent and its network
Technical expertise
Good members of staff
knowledge about the world health
WHO's global convening power and reputation for outstanding technical expertise (but this 2nd area
is being lost)
technical expertise
The dedication of the staff even under very stressful working conditions.
technical expertise and member states trust
Staff competency/dedication
expertise and authority
Technical expertise.
Technical Support
wide network of experts
The ability to provide appropriate evidence-based technical support to member states
Technical Guidance
Its technical soundness
Good People
Experience and expertise
The technical expertise.
Combined expertise from different parts of the World.
Best in addressing public health technically
There are some very dedicated people doing the hard work in the field. They have my admiration.
It's organizational setup. The hierarchy and protocol that bring with them the spirit of seriousness,
responsibility and accountability towards member states.
Technical expertise in health to promote health for all globally and act locally to strengthen the
national government's capacity.
People
experts / consultants from all over the world
Technical support to developing countries
setting evidenced based norms and standards for resource- limited settings
the commitment of staff wanting to make a difference (at least those not yet institutionalised) even
when frustrated by the 'system'
Knowledge and Information in public health areas
Technical expertise
The work done by the technical and support staff in promoting our Goals.
Wide scope of services and expertise
Technical competency and recognition by Member States
Operational Structure
The country staff
The technical level of its staff. Frequent exchange of knowledge between its staff at various levels of
the organization.
Technical organization
Its professionalism
They are always ready to give their technical advice whenever needed.
Technical expertise of its staff
The governance structure (World Health Assembly)
Its staff
the technical support it provides to developing countries
Good technical reports on Health matters
technically solid and committed P and G staff who in spite of continuously deteriorating environment
still deliver
its competent and dedicated staff
The knowledge of its staff, the flexibility and innovation in creating projects and the commitment of
many of us
The persons working in it
Competent professional staff
The good people who work for the organization, often without any appreciation of their commitment
and sacrifices that they make.
Its knowledge base.
The staff
Its experience in managing public health policies and its strategic plans
Its expertise, impartiality and the ability to have a direct dialogue with governments in order to
influence public health policies.
Its ability to review things that are held for long periods without getting better results. The problem
is that those changes are slow.
Its high quality and expertise
Regulation in areas of importance for the public health based on evidence
That it cares about staying updated about on all health topics and affairs
Its technical capacity
Its technical excellence
The adoption of eHealth and Knowledge Management
Its fixed capacity (experts, strategic orientations)
Its employees
Knowledge production useful worldwide
Its capacity to give relevant pieces of advice to countries and to quickly intervene in case of
epidemics
Gathering best experts at global level to elaborate health policies. Organise inter-countries to share
experience
Its scientific expertise and its transparency
Its know-how and the privileged relationship with ministries for health
The WHO network of expertise
The way it works et does research in the field on health
Its technical expertise and leadership in the field of health
The quality of most of its experts, of its guidelines but also the opportunity given to the staff to really
participate in and to contribute to our countries' development in the field of health and the devotion
and self-abnegation of its staff which fulfil an important mission
Information sharing transparently health systems of all member countries
Information sharing
The credibility and authority accorded to WHO’s information and activities by most Member States
The reliability of information.
Global or regional picture of health trends; sharing information across countries.
Information is supported by facts and WHO covers the whole world.
Health statistics and trends and prevention interventions
The accuracy of the technical information
Being able to provide evidence based information after careful research findings
Objectivity of scientific findings
Source of information on one of the most comprehensive range of health issues worldwide
Perceived as an objective source of knowledge.
The continuous effort of WHO to disseminate health information globally
Its positioning in collecting information and sharing it among stakeholders
Evidence based information
Sharing information, Technical Support
Giving Credible information
Effective information to guide the global health policies and health emergencies.
communicating information and stories that make a difference
Able to access relevant documents with good strategies
Reliable advice about health issues
Its ability to deliver info on public health issues in an impartial manner.
you can always refer
Accuracy of information
Technically, the information is well researched and retrieved right from the grassroots.
The basis of formation of this organization.
Improving Health through the Health Messages
Radio commercials or advertisements usually mention WHO recommendation of health policy.
The quality of the publications: policy and strategy guidance, guidelines and standards, survey
reports etc.
Real time accurate data for information especially from the high quality WHO accredited network of
surveillance laboratories
Availability of global health statistics and monitoring of epidemics
Availability of health-related information
Health information
I think that WHO fulfil well its functions and ensure the quickness and quality of information diffusion
for a better decision-making
Information
Exchange of ideas
Training
Comprehensiveness of its databases
Its new management thanks to GSM which has decreased the admiistrative burden as well as the
funding for programmes
The use of GSM
information and health data
Since the use of GSM there are always difficulties at work because it is a new system.
Reliability of health information
Vaccines, diseases-focused publications
Information on all diseases and other issues on its website www.who.int
The constant updating at all levels of its members
The network of professionals and institutions that can be accessed for information or advice
It is a leader in public communications when it comes to quoting facts and date about diseases
Its ability to provide data and global standards for the definition of parameters at country level
Reliability of information and impartiality
Taking into account of fundamental principles and basic information before every proposition
Human interactions, team work, communication, resource and knowledge sharing
The neutral position of WHO when advising and working with national governments - WHO does not
go with an agenda
It's neutral stand to providing services to the member states
its core values
Passion for health for all
Dedicated, committed and expert workforce.
Its global mandate to improve health for all
Dignity
Mission and Vision
The international and human rights approach
WHO is doing its best to save and improve the lives of people
Trust
The noble principles it stands for
Its commitment to promoting and improving universal access to health services worldwide
Health for all, securing the health and wellbeing of people around the world.
values of solidarity and scientific excellence
Its staff commitment (most of)
multiculturalism
Strict adherence to rules and regulations
The principles that it should be objective, highly competent in technical matters, independent of
industry and influence of other political/donor agencies and that it serves national ministries. It
should be visionary identifying the needs 10 years from now. However, diminishing technical
excellence and increasing bureaucracy mean these are not realised. Regarding the priority areas ...
neonates (and mothers) are included but not children! Quite an omission for WHO!!
the assurance of a Health Organization looking out for all people
Not being biased or influenced by any conflict of interest
Its mandate
Policy, standards and norms
Continuity in ensuring commitment to the best interests of the public
Working with all Member States on an equivalent foundation.
Being a neutral broker
Solidarity
The way it fulfils its mission and respects its core functions
The treatment towards its staff is better than the rest of the UN
its impartiality, which it needs to keep and defend
Health of the People
Neutrality
The role of WHO in helping people to safe lives from outbreak of communicable diseases, disaster
and improving public health
Its mandate
Expertise; neutrality; less politically motivated than other organizations.
WHO never tires from seeking health solutions and researches
It's mission
The overall Goal
Excellent
it's independence from governments--it works with all governments regardless of their political
inclination
WHO tries to make accessible health to everyone
Noble purpose
Its outreach to everyone
Anything now. In the past the independency and commitment with the population health.
Our mission to ensure basic health access to all. I am proud to work for WHO. My primary challenge
at work is dealing with the bureaucracy of the Organization and duplication of efforts due to lack of
communication between units; however, this is not unique to WHO.
The international recognition as a public health organization.
its mission; hope it could be carried out without undue pressures from multinationals and their
related governments, and of course, wish that the Gates Foundation did not dictate global agenda
the way it does
"Health for all"
WHO's commitment to universal health coverage, pro poor, gender equity as well as the most
vulnerable and marginalized groups
WHO always work hard to find lasting solutions and get positive results to all health problems or
challenges globally.
Its status as an independent and trusted source of policy and technical advice to countries (still); its
relationship with various health stakeholders including governments
it is taking Health of people as a serious matter.
WHO cares to deliver health services to the poor and marginal groups of population
It's independent
its noble ultimate goal - improving people's health and quality of life, and equity
The priority it gives to human health and general well being
It's unrelenting effort to directly confront industries (tobacco, formula milk companies) which pose
threats to global health
As an employee of WHO, I believe that it is the organization which does not looking at profit other
than the service, it is an service oriented organization which we already doing
WHO provide support to improve women and child health development programme
Its goal to eradicate borderless diseases
Health service to people
The commitment of staff in country offices to supporting MOH and other partners and the dual
adherence to technical rigour and equity (at country level - does not exist in the same way at regional
or HQ levels).
The diversity and human capital
While politics, special interests and laziness always abound in a big bureaucracy, I do believe that the
organization has many, many talented and dedicated technical staff and also department leaders
who do indeed put issues above personal advancement or political influence. I think we work very
hard
Used to value that WHO is not fund driven
That it addresses poverty-related and neglected diseases that hardly any other key actor does so
prominently and is in line with the overall UN spirit
Integrity of the organization
The fact that it is based on one member state one vote and not one dollar one vote
Neutrality on specific instruments combined with commitment to underlying values
the commitment of its staff
the commitment of staff working at country level, often in difficult or dangerous environments
Balanced views on evidence and practice
Independence
that there are still staff committed to work for the benefit of people at countries
Its collaborative institutional effort to promote equity in health around the world
Addresses issues of global importance particularly as it relates to the more disadvantaged segments
of the population or regions of the world
That is tries to improve the lives of those less fortunate
Taking measures to improve itself
the neutrality
human rights involvement
good and valuable
Associates with health
It's integrity as an organization
independent, neutral, credible Health organization
Its constitution
The public health approach
Relatively independent (but largely limited to activities support by donors so not fully independent)
Advocacy role, Independence, Standards setting, Tackling of ethically difficult issues
Health is wealth
Independence to address policy issues and accountability to countries
It tries to keep the pace with the time.
technicality and purely humanitarian
Its vibrancy and quest to improve and safeguard the health of the human population.
it helps in health
the working environment and the cultural difference
Effort in making health important, accessible and available to everyone
Its commitment to provide info and knowledge in health.
Its founding values, principles and competency models along with humane constitution, just and fair
staff regulations and rules
Independence from governments (but it is not always the case)
values of WHO should not be ignored as this is the case with all WHO new comers, management
gives less attention for proper briefing for newcomers this area should be strengthened
Its neutrality and working with the national governments
neutral broker
Its integrity
The dedication of the people towards the goal of the organization
Universality, equality, uniqueness
Independence
The independence from National Government and the private sector
its work focused on the poorest communities in the poorest countries with same quality of care for
all
being an evidence based organization and its ethical principles
I think till now the value is not fair enough
Its commitment to ownership of health programs by the people
impartiality, technical credibility
Respecting people’s life
It is working towards the good health of all the peoples in the world.
bureaucracies / corruptions
Credibility and independence
Its mission - to improve health for all people in need.
Commitment to improving health even under the most difficult circumstances, even when
recognized or praised for our efforts.
WHO's mandate.
integrity
Providing assistance to even the smallest needs.
We are working for the right thing
The history and mission of WHO are irreplaceable assets.
The mandate given but unable to delivery effectively.
Its mission.
Fairness, technical knowledge, independence
the mandate
inclusiveness
neutrality
evidence basis, neutrality
The commitment to public health and trying to ensure equitable access to affordable care
integrity
WHO values
it's mission and the dedicated staff to make it happen
The WHO Constitution
Its clear mandate: health for all people
WHO's efforts in making people healthier, that is happier
Overall still has many whose personal drive it is to do something useful and helpful for the
community in need
Commitment to change
High value of evidence-base; promotion of public health approaches; promotion of equity
Its mission; the theory is correct, unfortunately in practice we fall short
WHO strives to reach equity in health but sometimes it lacks the resources
To address public health issues that affect millions of people in a consistent way
Independent professionalism
Neutrality and enormous technical capacity
Neutrality
Commitment and accountability to provide general health services
Commitment to improving health especially of the Poor, Vulnerable and Women
That we are trying to make the world a better place and improve the lives of all people
Its mandate, its independence is essential
Its mission to advance the health of all the world's people.
working with the most important issue in life "health"
High ambition in defining health as a fundamental human right
Its work in favour of the poor and dispossessed
WHO's vision which becomes increasingly more difficult to attain due to so many factors.
Its mandate
Cultural mix of staff
Determine to bring about health for all worldwide
Neutrality
WHO is the only truly global and independent public health body. WHO has tremendous pressure
from various governments which are in turn pressured from private industry. This makes fulfilling the
mandate of WHO a true challenge but well worth the effort
WHO most valuable goal is serving people!
Good health, Good health communication, and etc.
The cultural diversity of WHO staff
The mandate
The humanitarian nature of the Organization's mandate to improve global health
its uniqueness as a potentially unbiased, fair intergovernmental organization
That it is in theory independent and non-partisan.
Independence. Ability to do research/advocacy on neglected topics
Its mandate on providing health for all
It is a neutral, global public health organization, that emphasizes technical accuracy and evidence-
based information to move forward
WHO is a neutral partner that leads technical assistance to governments
Its commitment in pursuing good health of populations despite hostile or unfriendly environments,
even in countries where there is no political good will. There is a single mindedness which makes the
organization flexible and pragmatic in its choices as it seeks to reach the people on the ground.
The objective of health for all.
I share the mission and vision of the Organization and I still believe that in my own little way, I am
helping to improve the overall state of peoples' health
I value the dream of what WHO should be and could be.
Health for all irrespective of financial contribution of the country in need.
As independent organization have to be more sensitive about the international and local situation
People's health
WHO is strongly committed on the health policy implementations
The strong aspiration and action to help humanity is the most important thing in the current turmoil
world though WHO does have some setbacks sometimes like losing a staff member to violence in a
country.
Its impartiality, which I am discouraged to see is increasingly compromised by political
considerations.
Impartial
the priority it gives to country needs and its genuine interest in helping countries address priority
health issues bases on a solid scientific evidence
The financial Transparency present in the organization
Make health without the need to courtesy the Governments
WHO is a professional health agency working for saving human life
its mandate
The commitment and persistence to improving public health even under insecure conditions.
Its consistent commitment to health
WHO`s Values and principles: equity and universal access, human rights, quality, protection and
people oriented services.
Pursuing universal access to health for all people
Some independence
WHO's mandate in global health matters, convening power and its global expert human resource
base
Professionalism
multilateral composition, public health focus and rigour
Commitment to global health
Definitely it is valuable, but there is always room for improvement
The objectives and goals of the Organization
Their neutrality in negotiating the best deals that ultimately benefit the poor and disadvantaged.
Its contribution to improving the health of the marginalized people
Supported by a strong constitution
The mission is novel but it is too politicized, 7 elected officers make it difficult to manage the
organization effectively.
The vision and values it provides based on what is best for public health
its role in ensuring that nobody is left behind
Its independence and objectivity in matters relating to health.
Mission and Staff
The fact that it mixes solid technical expertise and humanitarian commitment
the mandate - health and global health development is a valuable aim to work for
considerable independence of particular interests
its aspirations
Independence and expertise in advising in public health problems
Its intention
International perspective, end goal is noble
Implementation of principles of equality and respect of human rights
Its neutrality and the importance given to ethics and equity in the provision of health care
Its rigor and the quality of its work
Impartiality, independence, humanness, management of epidemics
Its seriousness
Independence in taking a stand in the field of global health
Independence seeking
Its responsibility, trust, discipline and rigour
It works disinterestedly for public health
Equity, the quality of its work
Encourage WHO staff, is that necessary?
Good administrative management
Its truth and precision
Independence of its guidelines
Talent and availability of the staff
Its independence as regards Member states
Should be the neutrality of its decisions
Its rigour and constant search for efficiency improvement
Independence as regards national institutions
Organisation of the work
The way of working
a big family
The organisation of the work
Its rigour and its impartiality to elaborate standards in the field of health
Its mission, its values and guiding principles
Paper neutrality and belonging to the UN system
Its respect for the general public, and collective ideals, the capacity of providing data on the
development of specific topics, the seriousness of its treatment guidelines, the strength of some
projects (vaccines), the seriousness of some staff, experience in issues where not many people work.
Reliability
Its commitment towards the health of people and the planet
Its mission and vision
Its mission and values
Its humanitarian goal
Its independence
Excellence
Technical cooperation, transparency in personnel selection processes
Its independence from the industry
Its respect towards employees, which is reflected in the sense of them belonging to the Organization
The opportunity of personal development that I was granted there
Its philanthropic mission of improving the health of people
Its rationale
Its support for the world's needy people, although it must improve its interaction proactively making
health investment more efficient and making the most of existing human and material resources.
It allows me to grow, think, and express myself
Its great altruism
It is an organisation which values the human being
Its commendable mission to work for all people's health
The human resources we are working for
Its independence
All the humanitarian effort using the intellect of the experts to generate politics and guidelines that
serve us as standards for the countries and could take us as an example to attack our decisions as
terms of office
The thing I value the most from the OMS is its mission and objectives
Its credibility and indisputable support to support the humanity in matters related to health
Permanence in the time, independent of the government
Its genesis, its values, although I consider they are not applied on a daily basis and they have been
detracted
I value its way of being as an agency, with a lot of responsibility, prestige, respected, timely, and that
it is accepted in those countries where it acts
The fact that its objectives is the welfare and the world's health and that it does not generate profits
The objective of our job is very high and there is much commitment among some staff
Seriousness and competency
Its independence as regards governments and other partners; technical expertise in public health
issues
Her leadership role
Leadership
Its leadership in health globally and at country levels
being the leader on health issues and reliability in meeting its global mandate
The mandate of the organization to be the global leader in public health. Unfortunately, this has not
been realized.
Being global
It is an indispensable partner in improving the health of people in the developing world
The moral authority it has in dealing with international health matters and its recognized technical
expertise in settings norms and standards related to various aspects of health.
The WHO mandate.
its past
Providing practical leadership in health matters at country level without influence of donor
requirements which most of them do not benefit the country
Being an official UN organisation
The perception among national counterparts that WHO represents quality work.
It's uncontested mandate.
global, convening power, should be best of the best, equitable, focus on the most vulnerable
Its positive influence on global humanity's health and its staff
A name and brand perception that resonates with public health principles and values; the potential
to generate and utilize global expertise to make meaningful change in global health (if properly
harnessed at all levels)
Leadership role in health issues & relatively quick response in global health issues
Technical leadership in the health area
the recognized role in Public Health Leadership which is an opportunity to make great strides and
influence PH policies and practices
Continuity in the face of adversity and remaining politically and physically visible in the Health for life
arena
Reputation
Health of communities globally
WHO's leadership role in Global Public Health. Organization that sets standards (that people follow
and believe in)
Focus on the WHO core functions that has retained its credibility at country/national level
WHO should maintain balance between Government and NGO sector
Its reliability and durability as an old institution and partner of national governments in health
WHO is the leading part of the health sector or leading all health policies
The role of WHO is crucial in overall public health matters nationally and internationally.
Its credibility & Leadership that people trust
It's history as a Global Health Governance mechanism
Historical contributions delivered over time to Member States in Public Health matters
its reputation
Technical leadership for improving health and happiness of people around world
Doing work that has Global and national impact
Power of convening stakeholders and it's neutral position to bring the evidence on table
WHO maintains leadership in setting up and achieving ambitious goals in global health in fluent and
challenging environment
Setting norms and standards
Global Convening Power
its prestige and influence
That ultimately it is a Member State organization and the through the governing bodies all members
have a say.
That can define guidelines
Its brand name and privilege that it can use to broker or advocate for important health agenda.
Unfortunately, WHO has a lot of staff who are good doctors, but poor managers. The organization's
privilege is in decline because there are staff at management level who do not know how to do
business.
WHO plays an essential role in the global governance of health and disease. WHO is playing
tremendous role in supporting governments especially in developing countries. It provides great
support to Ministries of Health to address the health related problems. I think it is very important to
keep the CO presence in countries like Tajikistan as the current MoH capacity is very low to face with
the challenges that health system is facing.
Open and transparent corporate culture. Functioning as a dialogue platform for health partners.
Improvement needed: integration of BRICS. India's and China’s health systems (traditional medicine)
need to be mainstreamed in health policy. Org. structure and HR need to correspond (e.g. relocating
functions to India, China), appointments at D/ADG levels. Stronger engagements in social
determinants of health, e.g. on major accidents, traffic. Internal justice system and mobility need
improvement.
WHO is losing its health leadership role and need adequate steps to regain it
The potential to contribute to achieving great things
its relationship with national governments is the strength and weakness of WHO
Its credibility on being the ONLY world authority on health. Therefore, WHO should focus on
improving ALL health service delivery to meet local needs, rather than only focus on policy and plans
which look good on paper but ultimately do not translate to grass root level (patient and people
centred care)
its being the UN agency specialised in health (that is, being so by mandate of counties)
The role to be the agenda for the Members and with the Member States.
Past legacy - which is eroding, if not checked seriously
Timely manner to address critical emergency situations
Its POTENTIAL as a coordinating organism for existing international global health efforts.
Its convening power - still unparalleled
its recognised reputation
health monitoring and prevention of outbreak
Its dogged determination to be/remain the world's premier and best institution for the promotion of
global public health and equity in health, in spite of dwindling financial resources and fierce
competition from better-financed institutions.
Good relation with ministry of health
WHO leadership in global public health; WHO's information on health related topics
The ability to influence government policies that affect health.
credibility
Emergency response
leadership
The role this organization could play if.......................................
Its ability to improve health together with Member States governments
The ability to convene governments or public health actors, along with a coordinated surveillance
capacity and targeted health response.
WHO's ability to get the confidence of governments.
bringing together different countries around the world to discuss about health issues
Its global mandate that is endorsed by Member States
Leadership, Expertise and Setting standards
The name
Approach to the global concern towards health
It is the highest platform for Global Health and must exercise its leadership in a more effective and
impactful way
space for all Member States to have a dialogue and potential agreement on health concerns
It provides an excellent platform to help influence policy with the national governments at all levels
It's an organization that has done much to improve awareness of and influence decision makers
globally on various public health issues. But I believe it still has an important role to play despite the
many new and influential players in the field of public health today.
Their support in guiding the local governments to best ways of dealing with health crisis and their
methods of ensuring accuracy and factual information before disseminating it.
Its normative function; the essential nature of its normative work (guidelines, conventions, tools and
frameworks) for influencing national policies and programmes. This is our unique niche, which no
other agency/entity can compete with. The second most valued item is our governing bodies, which
enable our legitimacy as a global health leader.
Convening mandate. Support to member countries; international HIS/monitoring disease outbreaks;
setting norms and standards
The quest for building consensus on policy and its relation with governments
Highest Cooperation
Ability to influence health problems worldwide
WHO is the best on health promotion and would be among all UN health Organizations
WHO sets international standards for drugs, vaccines, treatment of disease but is effectiveness is
now severely undermined by lack of funds. I am doubtful for the future of WHO in these
circumstances. Unfortunately, most of the world does not understand the standard setting that WHO
does. Without these standards, global health will be infinitely worse.
WHO is the leading agency for improving health condition of the people around the World. WHO is
No.1 Health Expert.
Its international convening authority concerning the issues of public health importance
The leading agency for health
Its readiness to address public health issues
WHO continues to uphold its commitment to lead and provide guidance globally in the field of health
in collaboration with governments and other agencies to strengthen national health programs in
order to provide quality of and equal access to health for all people.
What I value most about WHO is its takes full responsibility concerning Health Issues Globally and
Internationally. No matter how badly the situation is, WHO always has representatives to assist with
the sudden outbreaks. The World sees WHO has a health resolver in any Emerging diseases.
Leadership on technical cooperation in health to member countries
Sole leader in health
Ability to collaborate with experts/professionals in all health related fields to set standards
The name this organization have owned over the time.
Its firm place in the 3rd world as a reference authority
WHO is the lead global technical health agency.
Its past contribution in global public health
Its ability to set standards, to provide guidelines and good practices and its credibility and leadership
in the field of public health
Credibility
Convening power
Leadership in setting norms and standards for public health issues
The ability to work with all stakeholders
Technical leadership in global health issues.
It has a global legitimacy that other agencies lack.
The independence of WHO and ability to use this independence/neutrality to convene all stake
holders/interested to solve public health issues.
Visibility, Authority on health matters, Inspires confidence
ability to draw on global expertise - to convene consultations to inform WHO's work and
contributions
convening power
The Credibility
Convening power
Norms, Standards, Policies and Strategies
I'm just wishful WHO will reclaim its position in the world as it was the case in the 80 and 90
An independent international public health agency with UN mandate.
its impact and trust at country level
Trust from Government on WHO's technical leadership on matters of health
convening states
Safeguard Public Health
Global worldwide health adviser role
The ability to set norms and standards, on health issues
Capacity to work at government level
It's leverage in taking the lead about public health matters.
Global Health and helping other when they need help related to health situation.
Its Health Standard throughout the world
Reliability and credibility
Leadership in global public health issues
Leadership in expertise and highest standards-setting
the ability to bring together international expert on various subject to seek advice
The fact that globally it is considered the maximum authority in health.
As a technical organization, WHO leads in setting standards that the countries health agency, other
UNAs and health sector partners follows or used as guidance.
its constituency and reach
Reputation, independence, neutrality, knowledge, access, power to convene, dedicated staff (in most
cases)
WHO has a unique leadership role in directing an international response to transnational epidemics.
The standard for healthcare that is unwavering and confidence-inspiring
Potential leadership role
The tradition of being the authoritive, independent, reliable Public Health agency of the UN.
The existence of a structure or space for minds from the globe to come together and influence
change
The total is more than the sum of its parts - the values it represents are essential. Its potential impact
is huge.
Its efforts to integrate evidence systematically into guidelines and technical recommendations
(although much still needs to be done specially in regions and countries) and to improve
transparency and the use of research in guiding policies. I hope this will strengthen WHO's credibility
which has been dented by a non-systematic consideration of research in technical cooperation and
guidance for better health leaving room for other organizations to fill in spaces WHO should be
occupying.
International authority
Timeless
Leadership in global public health issues.
Its historical reputation
Leadership in directing health issues globally
It's ability to convene the major players in global public health and ability to capture everyone's
attention on health matters
Although not all would agree, I still think that WHO is struggling to keep its leadership in the health
arena
the partnership between the secretariat and Government which could be capitalized & strengthened
"no conflict of interest"
International public health organization across Governments
Its credibility and access to ministries of health in countries
WHO is respected as the world leader in public health
WHO is still perceived as having the best interest of the public at heart and this carries a great deal of
weight around the world.
WHO's potential. Its proven track record. I value the WHO brand.
Bringing the World's health issues together
its credibility and the largest pool of technical expertise (doctors)
Its committed public health experts, who national governments have access to for the public health
needs all across the world
Continuous campaign in promoting health and immediate response to every possible health threats
Ability influence member states on challenging and sensitive issues to ensure health services for all
community members
Leading agency in public health
Leadership in health problem solving
emergency response against disaster and new and re-emerging disease
Its international aspect
The respect of member states towards WHO's mandate
Its mandate which it works relentlessly to uphold.
That WHO should truly be a leader in health concerns.
ability to gather experts and come up with evidence based guidance
WHO is leading agency for health , providing accurate and reliable information
The Guardian of Health Worldwide Agency.
It’s the best organisation as it helps and support on health matters in wide range and with efficiency
value
WHO is a playing a positive role to provide support in Health Sector of the country.
Its Global presence and influence it has with leading health issues, pandemics and mobilization in
times of disasters etc.
Recognition and respect as leader in health
Its potential to do good work and its past reputation
fast and critical support to epidemics
Because it is in a position of authority, countries seek WHO for valuable support/technical input in
addressing their public health concerns.
part of UN
Providing and sustaining leadership in health despite emergence of multiple organizations
WHO is a political organization that occasionally does technical things. When WHO is at its best, the
technical overrides the political. This does not always happen.
It's history and foundation
Some leading Agencies and organisations in public health still believe that WHO can do better to
provide its leadership role in health.
Credibility
Having pool of world's top experts in health arena, being able to compensate them to deliver services
for the Organization
Being an international body that influences health matters in the world today, there are no other
alternatives.
The questions is represented intervention of WHO for the global public health
Unique, independent, needs-based public health leader.
Credibility and respect at a country level for being objective, evidence based and promoting equity.
Still a global authority through which one can achieve public health goals.
Its potential
Global role in assisting countries to develop policies around disease treatment and control
It ability to function as uniquely global platform and convener in a neutral setting
Global perspective
The confidence people in general and resource poor countries in particular have in what WHO does
and says!
Brokering and convening role
It fills a unique role
Convening power
I value about WHO that its existence is very useful and essential , transmits its health messages and
publications to the public , contributes well in capacity building of health programs in national
institutions, assists national institutions in all aspects of health, transmits its knowledge about
health and technical support, purchases needed medications, medical equipment and supplies where
there are severe shortages in national health facilities.
Still seen as best for standards and guidelines; great convening capacity for experts in PH.
Close relation with national governments and capacity to bring partners together
the strong bond with countries
The original objectives and some of the great devoted staff who've worked here in the past, don't
know if there are many left. I work in HR and all I see are money grabbing selfish people out for
every cent they can get. I wonder how they ever find time to do any work for WHO?
Strong convening power
The brand is a powerful tool for mobilizing action around a particular priority
Possibility to give international response to the health challenges
The system is not dynamic as it could be.
Its representation in all lower and middle income countries
it's leadership and power in influencing global public health
as a right instrument to influence the policies in countries
Its capacity to handle global health issues
WHO is a trusted provider of health norms, standards and guidelines.
Its original mandate, promoting health while preserving neutrality.
Its role in providing a focused platform for experts to discuss major health issues.
Clout with national governments
Close link to governments
It's the only international health organization that can develop international standards and influence
national governments.
It's mandate. Just need to place the right profiles in the right jobs and fair selection of same and it
will soar.
Un-biased normative support to countries
Its mandate and its staff
It's convening power is very important in achieving its mission
Its close working relationship with Ministries of Health and other health development partners.
its role as the global authority on health
A great organization.
"brand" as an authority on health issues
Best placed organization to give an unbiased view on important public health matters. Mandated to
work for the benefit of the world and not serve the best interest of a country, organization or
individual.
Overseeing the global health policy
How it tackles the emerging and re-emerging diseases
Its aim
On policy guidance
normative work
central agency for information coordination and dissemination
Its mission to be the global leader in public health
the credibility that WHO among the government authorities
the trial to align the technical support with government expectation and the preparation of norms
and standards on different topics
WHO ability to remain visible in the international health arena despite several players and the
premium placed on it by national governments
Their response to Health needs of a nation
WHO has an enormous authority around the world, and therefore can potentially contribute to
health improvements.
If WHO discontinues it will be because something better has taken its place. As long as the aim is
pure the path to get there can change according to the situation at the time. Organizations, like
everything else, have their time.
its universality, its reputation, its convening power
It is a specialised health organization that needs to improve its old methodology in rules & regulation
to a modern one and can be the best AGENCY
Its independence and its Global role in shaping policies and strategies for health
Presence in every member state
The way our programmes make a difference in the lives and health of millions of people
its conveying power
Work with/for countries
Lead agency for health issues
Recognised and trusted standards
Designation as UN arm responsible for issues related to public health
Organisation reputation as the reference point on health issues
Its constitutional status inside UN.
Credibility, which has been declining lately
Convening power and promise of a single global public health institute that is science led.
Its potential.
IT is the only organization that can carry out many of its core tasks, e.g. in norms and standards, in
responding to countries' health needs, etc., it has this huge comparative advantage but does not
make the most of it.
That it remains a credible organization for most people in terms of providing accurate health
information.
Leadership in health
leadership and standards and norms
Leader agency in world health
The capacity to come together in addressing health issues despite (individual) differences
Normative, standard-setting function; direct access to health and other ministries; reliability of data
and health information
Being the best international health policy intergovernmental forum
WHO is an association of 194 Member States
Norm setting, standardization, guideline development, scientific and technical publishing, convening,
monitoring of health situation.
The opportunity for one entity to have an overview of the whole world's health issues and work to
finding solutions which will be in the interest of all humankind.
The ability to convene multiple key partners at both global and local levels
International public health policy advice
Its special position of being able to influence national public health policies by virtue of close
partnership with the government and its technical excellence
Its global (including developing country) perspective
Ability to work with national governments and on the field
Its potential to do really good in the area of public health
Neutral and trusted partner to member states.
Ethics - Universal access -good Health as a Human Right
Global, intercultural, independent
the pool of international expertise - its exciting human resources base
The consistency in delivering the Global Health Agenda
setting global standards
Our reputation especially in low-income countries, we are well regarded and this image is critical to
our effectiveness.
Its convening power for improving health
leadership
Strong image as leader in international health issues
Despite the massive challenges, WHO still remains the technical health agency of choice for most
countries
A respected and independent global voice for public health
The fact that it represents all the member states - while difficult, this is invaluable.
It is a well-respected global health institution
WHO has the potential at a global level to be a reference to improve "global" health. Whether it uses
that potential is another question.
Best neutral broker when it comes to public health and policies
Its convening power.
Setting norms, standards, and policy in Health
Implementation of Health Programmes in Complex countries, it is a challenge and WHO has the
capacity to Improve health conditions even in the remote inaccessible areas.
Independent global technical body which can provide evidence based and unbiased guidance
global health leadership and shaping agenda for policy dialogue
Mix of country presence and ability to convene stakeholders globally
Its ability to provide high level professional advice in an objective and independent manner. Its ability
and convening power.
WHO can influence policy change, particularly for low income, politically fragile countries. It would be
a lost opportunity if WHO is not more active in this.
authoritative image
setting norms and standards and monitoring their implementation
Style of intervention in health situations across the globe
Setting global norms but also building capacity at country level.
Its potential to truly lead the world on public health issues.
bringing governments, experts, donor agencies and other key stakeholders together for specific
health issues
Unbiased, member-state driven, regional structure, with mandate and long history in public health
its convening power
It's leadership role in health and its quest for the attainment of standard health as a fundamental
right of every human being
WHO can bring together world experts to address specific issues and it has a coordinating role with
other health related agencies.
That despite all our failings we are still valued by the health communities of countries in need
The uniqueness of this Organization of ours, which works to achieve what everyone expects should
be achieved but so few actors at all levels actually do invest sufficient money for.
Credibility
representation of the organization at different levels (global, regional, country)
being able to guide the world on important health issues
its technical and leadership role in promoting health of populations .
The health work done to help poor countries, children
The leader in setting standards and norms, assisting the national governments in selecting the right
strategic approaches for disease prevention and control and to prioritise their health agenda.
Its unique role, which sets it apart from health care providers, governments (though it is a Member
State organization), civil society and the private sector; and its core values of equity and fairness.
Dedicated public health staff who work in challenging environments
History
Its ability to lead in path breaking areas, to provide support at grass root level through country
offices, to provide technical information and research to governments across the globe.
Its long history, and the experience and knowledge resulting from this.
Country Presence
Its ability to negotiate lasting agreements for health and develop evidence-based ethical advice and
guidance
Only place to do global public health that can influence national governments
I think their norms and standards are highly respected in national healthcare institutions.
The attempt to reach consensus on health policy.
I find it inspiring every day that 194 countries have come together to work to improve public health
Global leadership role and mandate
neutral agent for national governments
Its status as a specialized UN agency and authority on health matters
The unique mandate of setting the world health agenda
The hard work, integrity and leadership of the people working behind the scene.
Global Leading Agency working on health
The potential to critically review various policy options and their impact in different settings
Leadership on health system
potential to be the world's lead independent health organization
The Organization works for the betterment of health in the world
It being a Global Forum
Reputation and the value we can bring to people's health
Setting reliable standards and norms
The ability to cross-fertilize ideas between member states (and particularly institutions) through
exchange of knowledge and skills.
Convening power and provides the only global platform for developing countries to express their
views on health matters uncoerced/not bullied by more powerful countries and self-serving interest
groups.
the way they handle the surveillance activities and having the right staff to handle the affairs of the
organization
Leadership, policy, technical support for National Government in health sectors
Its work experience on policies, delivery of health and its network in over 140 countries.
The goals towards which we work, the positive attitude of employees that during an emergency
come together to work towards the end goal in a coordinated manner
Global work and international platform, convening power
In times of health crisis, country still look to WHO first for leadership and guidance
Credibility
Its historical legacy
The possibility/responsibility we have for making the most truly international effort to protecting and
improving health worldwide
Leadership and shaping the policies of governments
the normative aspect
HSS and social determinants of health approach, evidence-based, extensive network and
partnerships
Involvement and dialogue with member states; commitment to improving global health
WHO should be the first organization in the world regarding health knowledge. Unfortunately we are
still far from this. We have the potential. We should focus on the best people and their expertise.
Its potential to be the world's leading public health and human-rights-for-health organization.
Its leadership in public health
It acts as a unique internationally recognised forum for international health issues, which all
countries can participate in. To paraphrase "it isn't really a very good system, but it is the only one
we have".
Response to the outbreak in Humanitarian disasters.
The power to convene and technical expertise
effectiveness and dedication
We join WHO for its being technical organization, now due to funding shortage WHO became only an
implementing NGO.
Consistency on Programmes (even if not successful)
Leadership role in Health
Prestigious and Trustable Organization for Health
Identify and addressing the health issues affecting the masses.
Pioneer in providing leadership role to Health issues
The networking that being able to gather state members in healthcare issues.
facilitating national government in collaboration with NGO, donors and UN
it's the international body that the world look at in getting health communications/advices.
It is part of United Nations, its care for people globally
WHO Leadership especially in pandemic scenario
Their dedication to provide services to catastrophic areas caused by natural disasters. And their
dedication to research for possible vaccine to problem cases like dengue.
Global scope
Health leader
It's as-yet-unfulfilled potential to harness decades of global/country knowledge to help the world,
countries and communities respond to their public health aspirations and challenges.
Convening power and experts' groups
Being specialized agency of UN
The relevance of topics; commitment to health equity and public health; readiness to adapt (as of
recent!!!)
leadership role in health information and public health policy based on evidence
Its reputation as the leading drive for health
Its leadership in international public health
Leading organization for all health related issues
guidelines and standards
As a leader of global health WHO is trying its best to improve global health as per its mandate.
Implications of health matters at global level
Its convening power, and its mandate and ability to deliver high quality normative standards and best
practice for all aspects of public health.
The leadership it provides in health and the technical expertise the organization has in almost all field
areas
The leadership, directors, the key management, donors, the government involved, and the staff
themselves.
the persistence to provide high quality of products
the international environment; the values it represents; I can relate to the values put down for WHO
(but not always how they are acted out)
Multilateralism
Swift positive response to disease outbreak
Knowledge generation
Leadership and guide the countries. There is a need to retain this position.
neutral health adviser globally
slower, shrinking
access to MoH, and trust by scholars/researcher/doctors in developing world
The Rolls and Regulations, and capacity building, every day for me is a day in the school of WHO.
leadership in health; trusted and neutral broker and convening role; credible scientific and evidence-
based.
Global mandate and governance
Timely technical support and assistance rendered to all Nations of the World to save lives.
By raising issues that are important that no other one dares or wants to raise.
its constitution and its historical raison d'être; its normative function and its neutrality in assessing
outcomes
Lobbying
global health communication
Global network, however the competences of staff especially senior management are highly
questionable.
Leading national agenda on Health at country and global level
Reliable and the 1st global leader in health policies if provided with adequate resources.
WHO has still got a certain amount of credibility but could be much more credible if it worked fairly
and efficiently which is difficult but possible within political constraints.
Long history of public health excellence, independence, working closely with national programs.
However, all of these attributes are disappearing fast.
Its global presence.
only multilateral organization that has been set up to deal with public health problems--corrupt
organization with major leadership problem
Good work in addressing health issues
Its persistence, its doggedness, its ongoingness
Its reputation in the health community worldwide including in high-income countries, its ability to
convene and to gather the best expertise, influence policy through ministries of health and steward
an evidence agenda.
WHO fundamentally believes in the value of supporting national health systems to become stronger,
with a long-term vision of strong national health systems that don't require external resources or
parallel systems to provide health to their people.
Its unique position as a neutral convener of people, governments, and organizations for the
improvement of health.
Has a unique brand which is incredibly underutilized - can provide first rate advice, too quiet about
making that visible to the general public, or to donors.
Its influence on policy changes in particular in developing countries where needs are greatest
Lead technical agency for global public health
The theory that WHO allows governments and others to work together towards better health for
everyone.
norms, standards, technical expertise, leadership
International/global scope in the area of public health
That it is still the only real option for independent global public health work.
Brand name
Its mandate
I feel that despite the recent reduction in its good reputation (due to H1N1, even if unfairly), it still
has a valuable job to do.
Its convening power
Global access to make a difference and is trusted by member states
That it occupies a position above the personal, the national, the partisan, and can potentially provide
the information and the direction that is needed to improve world health
Leading UN agency in global public health
IT LISTENS, VALUES ITS MANDATE AND DELIVERS, ALWAYS AT THE FOREFRONT TACKLING HEALTH
ISSUES AND THE EDUCATING THE WORLD AT LARGE.
its unique position as global normative agency
The opportunity to have made some contribution to public health at the international level
it's potential
That it exists in places in need.
Its credibility (although there is room for improvement)
Rigorous scientific work and evidence-based approach; normative work capacity; international
credibility
Its worldwide span that could make it so much more useful than today.
Tradition of excellence and quality
International aspect
The convening power of WHO and its capacity to respond to Global emergencies when required
Its resourcefulness and its convening power
It's credibility and brand name!
WHO is a unique setting for Member States to convene and discuss global public health issues in an
ordered and prioritised manner.
Its potential to do much more and effectively
Its ability to support and influence national policies, especially that of developing countries
The fact that WHO is an Organization that is ready to deliver health support at any time.
Ability to attract and coordinate people of high intelligence and different perspectives to counter
global challenges,
The convening power of the Organization
Omnipresence even without financial means. It is the only organisation which is present whatever
the situation (good or bad)
Its incontestable role of health counsellor which is recognised by states despite the existence of more
resourceful institutions
The network of national offices with their experts closest to the needs
WHO must exist and in particular for developing countries
Its regional office in Africa where diseases, epidemics and poverty are widespread
Increasing success
Organisation of the work
Its existence
It is the reference in terms of global health (standard-setter)
Its efficiency as regards norms
Its role of standard-setter as regards health promotion
Its work is still a reference and it is indispensable for health worldwide
Its multicultural staff and team work
The organisation in general
Good management
WHO has an undeniable force in terms of standards, directives and strategies to fight against public
health challenges
An organisation without competition between headquarters and regions
It is an organisation which is fully relevant in a world where preventable diseases are widespread
It is an organisation which has an important role in the field of global health
Its reputation and its unique role for health
Organisation which has and still shows its usefulness. It is still relevant despite being very criticised
nowadays
Its excellence in the elaboration of technical standards
Its international reputation
Its reputation
WHO does much with little
Its global leadership in the field of health
Leader in the field of health. Key and necessary player
Leader in the field of health at the "SNU" and Ministry for health level. Plays the role of mediator to
make sure the Ministry for health fully plays its role and involves all stakeholders
Its capacity to gather public health authorities (politicians, scientists, general public and private
stakeholders)
Multiculturalism
WHO is part of the UNO and seeks to act for everybody in the name of everybody (i.e international
aspect)
Working environment
Fight against tobacco and information leadership at the global level
being/remaining/becoming again… the single international point of contact (national coordination) in
the field of health (all fields)
Ability to listen to countries
Its diversity
Leadership in the field of health
Working with and for all nationalities and religions
It is a reference
Diversity in the work
Its past
Its involvement in all health-related fields
Adoption of global resolution during the World health assembly
Working in a multi-disciplinary team with people with diverse backgrounds
Its experience in public health
Its influence thanks to its reputation
Organisation and policies
Coverage or role distribution worldwide
Its global role
Its capacity to work with decision-makers
Its leadership in the field of health. It is a key player
WHO is experienced but many things are still to be made for it to be efficient and effective
WHO should be more active to mobilise financial resources for the activities it carries out. Its
reputation could deteriorate
Its vision
Leadership in the field of health: standards, policies, statistics
Leadership in the field of health at global level
Its capacity to gather and to reach consensus
Its decentralisation and its role of key counsellor at national level
Being universal
Important role given to governments
I appreciate that WHO is one of the rare stakeholders to act to strengthen health systems through a
horizontal approach instead of a vertical approach (disease or programme) which is favoured by
many stakeholders at global level (GAVI, global funds, Bill Gates...)
Consultation and concentration forum. Availability
The WHO opinion is important on all health issues. We should regain our leadership
A better visibility and communication. Congratulations to the DCO team which has been
strengthened in the past years
Being global and debates at all levels on health issues
WHO is the governments' most important counsellor
Role of global standard-setter and presence in most countries
International context
Its global strategy in the field of health
Its bargaining and intervention capacity to improve quality of life and health of the population
Is potential to induce changes that promote the improvement in the health of the population
It is the leader institution in the field of health
Its normative capacity
Its leadership to establish health policies that improve the health of the countries
Being an international organization which can standardize global patterns and be an axis of
coordinated actions and transmission of knowledge
Its international prestige in the field of health
Prestige and history
Its worldwide leadership in the area of public health policies.
Leadership, expertise and credibility
It guides governments and it establishes specific agendas to improve the country indicators
Its trajectory
Its leadership
It is the only and necessary way to organize the work of governments, civil society and donors in
global health issues.
The ability to identify allies and to put them to work together
Its constant updating to maintain the leadership on health topics
Convening power
Its history
Its prestige, the way how the OMS pays attention to epidemics case
The opportunity the WHO offers to do useful things in those cases where it has the competencies
and the enthusiasm to do so
Worldwide acceptation of the WHO as the ruling body on health issues
Its capacity to promote dialogue between different actors in the field of health which otherwise
would not work in cooperation
The fact that it represents a criterion of reference which is respected and with is given much
importance
The Partnerships – those are more flexible and can respond and act together with other affiliates
quickly while solving cases in their respective countries
What I appreciate the most is the WHO's leadership in the field of health and above all its
engagement for health
Technical organisation in the field of public health with a role of standard setter and provider of
technical support to Member states with a network of experts and collaborating centres at the global
level
The quality of its staff, its diversity, the multicultural environment, its influence and reputation
worldwide
Capacity to elaborate health standards, monitoring of health trends and presence in 193 member
states
Method and norms as well as analysis objectivity
My work as an employee where I have learned much and in many ways contribute to the work of
WHO.
No positive values except disappointment, deep disappointment year by year. The key issue: Terrible
management team made of medical experts who can rarely (<0.000000001%) be trained into
managers, not to mention good managers. This is the core problem of the WHO, which does more
harm than having a vicious tumour or cancer or HIV or any fatal disease in the body of a healthy
person.
Its role in health. WHO should improve its function and involvement in any disease and any other
health related problems.
The WHO-APOC Programme has a better record than other parts of WHO. This made it difficult to
answer some questions because the answer differs for the different WHO areas.
I am able to earn a living and take my children to school
This questionnaire design includes ambiguous questions, makes false assumptions and is very
misleading in the way it was "advertised" - it raises plenty of questions but will not methodologically
be able to generate any significant answers
WHO is doing good jobs in improving public health and health education. However, personally I feel
WHO budget (funds) is not distributed wisely and equally. Especially allowance related for travelling
purposes .
WHO is far away from the journey of achieving the objectives of double Es ( Effectiveness /
Efficiencies ). The reason is - employ wrong people for the wrong jobs with high cost and only
performing postmen or postwomen jobs, therefore cannot achieve objectives. Words speak louder
than Actions instead of Actions speak louder than Words.
Many staff care about their work but this is overshadowed by staff who simply see their role as an
income
WHO has tremendous potential to assist and influence national governments, where things boil
down to but for its poor quality experts, who do not possess knowledge on how things may move at
policy level in the Member States
Its mandate which is not always easy for WHO to exercise given the political pressure and the fact
that WHO depends on donor governments for its budget.
Waste of money
Ironic that the Staff Association is more trusted and has more credibility.
Nothing
What is there to value and believe in if WHO can’t communicate its knowledge neither externally or
internally?
Why the terms used for job positions like clerk hadn't been changed since ages, which is irrelevant to
outside industry?
I’m extremely happy to be part of the WHO winning team (an employee of WHO is a great honour)
"ownership" by national governments
Quality print outs