Annual Report 2012

Meals on Wheels

of the Jamestown Area

MEALS ON WHEELS OF THE JAMESTOWN AREA

The Mission of Meals on Wheels:

To promote independence, self determination, and dignity for frail, homebound, elderly, or

disabled persons by providing meals and other supportive services.

BOARD OF DIRECTORS

2011-2012

Nancy Lahnen - President

Cindy Schnelzer - Vice President

John Geraci - Treasurer

Kim Johnson- Secretary

Board Members

Mark Baglia Victoria Trass Bardo Daniele Cederquist

R. Michael Goldman Judy Johnson John LaBardo

Robert Ortendahl Paula Pickett Karen Spontaneo

Pat Spitale Wendy Wilcox

Office Staff

Barrie Yochim - Executive Director

Irene Switalski - Order Clerk/Receptionist

Donald Peru - Outreach Worker

Nancy Sinatra - Office Volunteer

May 1, 2013

Dear Volunteers & Friends:

On behalf of the Board of Directors for the Jamestown Area Meals on Wheels, I want to thank

everyone for your voluntarism. Your dedication, your compassion, and time you donate to

deliver nutritious meals to seniors and homebound of our community is sincerely appreciated.

Your daily visits provide them with a healthy meal and an opportunity to socialize with them as

well as check on their well-being.

During the past year, approximately 131,000 meals were delivered. This is a significant

increase from the previous year. WCA Hospital continues to prepare the meals for us which

has resulted in a positive feedback from our clients. It has not only saved money in the

program but has allowed Meals on Wheels to maintain meals affordable for our senior citizens.

We have been fortunate to have many volunteers, both individually and through organizations,

donate their time to prepare special emergency blizzard bags for all of our clients in the event

conditions are too poor for delivery. Another group held a challenge between their staff and

crochet-ers to produce more than 450 dish cloths to distribute to clients. These are a few of the

many things volunteers do for our organization that leads to our success. Also, the Board along

with volunteers, donate time during the year for fundraisers. In addition to all the wonderful

things that volunteers do for Meals on Wheels, we also receive assistance, funding, and support

from the United Way of Southern Chautauqua County and Chautauqua County Office For the

Aging as well as from individual contributors.

Barrie Yochim, Executive Director, exemplifies true leadership within the organization and his

energy goes above and beyond to make it successful. We are very happy and proud of his new

appointment as President of the Meals on Wheels Association of New York State. He will

have the opportunity to serve not only on behalf of our local senior citizens but all senior

citizens in New York State.

Our mission states: “To promote independence, self-determination, and dignity for frail,

homebound, elderly, or disabled persons by providing meals and other supportive services”.

We sincerely thank all volunteers for partnering with our Mission statement.

Sincerely,

Nancy E. Lahnen

Board President

May 1, 2013 Dear Meals on Wheels Volunteers and Friends, Thank you for helping Meals on Wheels of the Jamestown Area get more than 130,000 meals into the hands of senior citizens who need them. Whether you deliver meals, serve on the Board of Directors, help at one of the Meals on Wheels’ summer or wintertime fund-raising events, or donate to Meals on Wheels during the holidays, you have a direct impact on making sure our area’s seniors get the meals they want and need. In our 44 years, Meals on Wheels has served between 2 million and 3 million meals, making it the largest meal program in the Southern Tier. We’ve grown from a handful of meals delivered in the Jamestown area in 1969, to nearly 500 meals delivered each day to individuals in half of Chautauqua County. Our relationship with WCA Hospital and its Jones Hill campus kitchen has been the big reason we’ve seen so many local seniors come to Meals on Wheels for their food. We know we are serving more meals now because we have the Jones Hill kitchen preparing our food. Volunteers make our job at Meals on Wheels easier. It’s the volunteers who deliver so many meals each day in our community. Without them, our job would be harder and far more expensive. You not only deliver essential food, you monitor the seniors on your route. You know when they are well, and when they aren’t - and you let us know when they aren’t well. It’s also the volunteers who help manage Meals on Wheels - its 15-person board oversees all aspects of the organization, and ensures the service will continue not only this year, but in future years as well. And it’s volunteers who represent Meals on Wheels as great stewards of the community - whether that’s as a volunteer at an event or merely having their name listed on the board’s letterhead. Everything our volunteers do for Meals on Wheels reflects well on the organization. Meals on Wheels also says thanks to the many groups which provide us funding to get meals into the hands of our seniors. Our work with the Chautauqua County Office For the Aging during the past several years has allowed Meals on Wheels to continue serving the people who are most in need in our community, and helped meal providers in the county to talk to each other to serve our county’s seniors even better. Funding from United Way and its donors, as well as from Lenna Foundation, Sheldon Foundation, and Chautauqua Region Community Foundation, has allowed Meals on Wheels to deliver meals each day, as well as helped us become more cost-effective. Despite changes in funding at the federal level, Jamestown Meals on Wheels will continue to serve area seniors without a lapse in service, and without a price increase. Finally, I must thank the meal recipients. You are the reason we work so hard to get meals into your hands each day. We’ve continued to see how other communities in New York and across the nation have been forced to begin waiting lists for services due to a lack of funds, or who can’t deliver meals within their own counties because of a lack of funds. Meals on Wheels is able to continue to serve meals no matter where a senior citizen lives in Chautauqua County. Meals on Wheels will continue to serve you thanks to the planning, effort, and dedication that everyone has made to ensure you get your meals each and every day. Sincerely, Barrie Yochim Executive Director

ABOUT THE DELIVERY ROUTES……….2012-2013

Route Name # of Clients Served* # of Miles*

Route 2** 250 235

Route 3** 175 325

Route 4** 200 250

Route 5** 200 140

Mayville 160 260

Clymer 125 300

Westfield 200 300

Routes B – J (including High Rise, and Hotel Jamestown Apartments) 100-125 on all routes

*per week averages

** in and around Jamestown

Meals on Wheels also delivers meals to Senior Dining Sites throughout the county.

These are group settings, operated by the Office for the Aging, where seniors are invited

to come and share a meal and fellowship. In 2012, there were 7 Dining Sites to which

we delivered meals.

In an effort to use our vehicles most effectively and be most efficient with the deliveries,

each van usually carries a combination of Meals on Wheels deliveries, Volunteer Routes

and Dining Site meals. During the course of the route each driver may deliver Meals on

Wheels, they may deliver a Volunteer Satellite Route at a church or community center

and they will leave meals at a Senior Dining Site. Whenever possible we route the

drivers to avoid overlap and in the case of site deliveries we try to arrange delivery and

pickup with vehicles already in the area.

With the exception of routes B – J, the High Rise Apartments, and the Hotel Jamestown,

each of the routes listed above is covered with an agency vehicle and a paid driver.

Each route takes about 4 hours to drive, but the deliveries are usually made in 2 –3

hours. The remaining time is drive time.

You can see the Satellite Routes covered by the volunteers are an important part in the

system. Without volunteers we would have longer delivery routes and our delivery times

would be much longer.

Each route is monitored on a daily, weekly, and yearly basis to ensure deliveries are

made on time and the food delivered is at the proper temperature. The Chautauqua

County Office For the Aging monitors meal temperatures and even rides along on each

of our routes at least once each year. Every now and then, even a staff member from

the Chautauqua County Health Department rides along to make sure meal deliveries are

made properly, and the meal temperatures are where they should be.

Meals on Wheels has been fortunate for several years that it has had so many capable

volunteers able to deliver each week or each month. Your voluntarism not only makes a

difference in the lives of hundreds of our area’s senior citizens, you allow Meals on

Wheels to keep its costs lower - continuing to make Meals on Wheels affordable.

A Thank You from Meals on Wheels and its Clients

Each year, Meals on Wheels asks its clients to fill out a brief survey for us, to give clients a chance to rate our organization and seek ways of improvement. Meals on Wheels is fortunate that its clients care enough to return so many of their completed surveys - we had more than 100 returned to us this past year. We give clients an opportunity to rate our delivery service, and many of our clients tell us that they enjoy the visit by our volunteers as much as the food itself. In the last survey, we wanted to know how clients would eat if they didn’t have Meals on Wheels. The results were as we expected, but still very alarming:

“No eat”, “Not good”, “Sparingly” - 65 responses

“TV Dinners” - 12 responses

“Out of a Can” or “Sandwiches”- 9 responses

Others said…

“I’d have to cook on the barbie—what a mess”

“I’d have to cook myself—lol”

“I’d be hungry”

Think, yourself, if there were no Meals on Wheels. Not only would you not have an avenue to provide essential community service to help your friends, family, and neighbors, an important part of our community would go without adequate food, or at least would have to find alternative ways for obtaining food. Or Worse...

Thank You!

MEALS ON WHEELS OF THE JAMESTOWN AREA

STATEMENT OF ACTIVITIES

2011 - AUDITED STATEMENT

GOVERNMENTAL SUPPORT In-kind Revenue $ 295,069 Chautauqua County $ 149,440 Meals - other governments/NYS $ 88,753 total government support $ 533,262

PUBLIC SUPPORT Foundations and other $ 75,431 United Way $ 25,048 total public support $ 100,479

REVENUE Meals - client contributions $ 460,058 Other revenue $ 2,930 Interest income $ 1 total revenue $462,989

TOTAL SUPPORT AND REVENUE $1,096,730

MEAL EXPENSES Meal purchases $437,818 In-kind expense $295,069 total meal expenses $732,887

STAFF EXPENSES Salaries $173,750 Payroll taxes $ 15,898 Fringe benefits $ 8,887 total staff expenses $198,535

VEHICLE EXPENSES Repairs and Maintenance $ 10,477 Insurance Depreciation

$ 4,159 $ 23,179

Travel $ 254 County $ 3,503 Gasoline $ 32,751 Delivery $ 568 total vehicle expenses $ 74,891

GENERAL EXPENSES Office expenses Depreciation—equipment

$ 10,784 $ 841

Occupancy $ 9,000 General Insurance $ 11,329 Professional fees $ 3,550 Telephone $ 8,605 Training and conferences $ 220 Miscellaneous $ 8,467 total general expenses $ 52,796

TOTAL EXPENSES $1,059,109

SUPPORT AND REVENUE $37,621 OVER (UNDER) EXPENSES

Meals on Wheels of the Jamestown Area

P.O. Box 56

Jamestown, NY 14702-0056

Located at:

3045 Fluvanna Ave..

Jamestown, NY 14733

Ph: 488-9119

FAX: 484-7411

www.mowjamestown.org

meals@netsync.net

The Meals on Wheels Funding Story

The money to operate Meals on Wheels comes from a variety of sources. We have contracts in place with the Chautauqua County Office for the Aging, and we have a

contract with TLC Health Network - the Long Term Home Health Care Program. Each of these contracts provides the money to pay for specific clientele.

People who are over age 60 and do not fit the criteria of the above categories are

asked to make a contribution toward the cost of providing the meal. Many people are able to do this, others are able to meet a portion of the cost, and others are not

able to contribute at all. We are fortunate that United Way of Southern Chautauqua County provides a yearly allocation, the Meals on Wheels board of

directors does fundraising, and we explore other grants and awards to help provide

funds to buy delivery vehicles and equipment, to allow other money to pay for the home delivery of hot and cold meals in our community.

We do believe most people desire to support themselves. By offering a contribution schedule, we are able to preserve the dignity, self-respect, and independence of the

frail, elderly, and disabled we serve. We also do this in accordance with federal law - by law, Meals on Wheels can’t prevent individuals who qualify for the

program from getting meals because of inability to pay for those meals.

Generally, private contributions we receive are designated for meals. If you wish to make a contribution toward meals for those in need, or for a specific person,

please feel free to contact the Meals on Wheels office.

Meals on Wheels also accepts bequests and memorials, and encourages anyone to remember Meals on Wheels in his or her will.

Meals on Wheels of the Jamestown Area

is a United Way funded agency.