ANNUAL REPORT

2013

DEAR FRIENDAs you read this annual report, I hope you will come to share my pride in the success we have had since our founding by a courageous group of parents in 1942. PROVAIL has grown to be one of the largest disability service providers in the Northwest region, and we have built a skilled workforce of over 340 employees to support over 1,500 clients each year with a $12 million budget. In this report, you’ll see data about the numbers of clients and types of services being provided in each of our programs. There is no question that we are having a major impact every day.

Feedback from our clients, their families, employers and our funders, tells us that we are truly doing good work. But, the sad reality is that good is not good enough when the people we are here to support continue to face some of the biggest and most pervasive barriers of any group in America. Poverty, unemployment, lack of access to transportation, housing and health care remain the hallmarks of experience for most people with disabilities.

Over the past year, PROVAIL has been implementing new strategic plan goals across the organization. We have developed a new set of strategic priorities that is aimed at broad social change rather than incremental program growth. As an organization, we are not content to continue to chip away at persistent problems in our community, when we could be working for fundamental, transformational change.

I invite you to be part of that changing conversation by joining our team. We are actively working to grow our Board of Directors, our volunteer force and our community network. Please let us know if you would like to be involved in some way. Together, we can effect the change that is needed to ensure that every one of us has the right to pursue the life we choose to live.

Sincerely,

Michael Hatzenbeler, President and CEO

FINANCIALS, BOARD & MANAGEMENT

Revenue

Expenses

Community Living ProgramFabrication Division

Employment ServicesGovernment Grants

Community SupportTherapeutic & Dental Clinics

Seattle BrainWorksOther Income

Total Revenue:

$6,008,525$3,147,673$1,656,674$904,293 $700,268$470,478$80,344$194,947$13,163,202

Community Living ProgramFabrication Division

Employment ServicesAdministration

Therapeutic & Dental ClinicsFund DevelopmentSeattle BrainWorks

Total Expenses:

$5,463,729$2,702,720$1,321,077$1,054,412 $878,353$378,391$135,965$11,934,667

President & CEOMichael Hatzenbeler

Chief Financial OfficerMac MacKeller-Hertan

Senior VP for OperationsThornton Bowman

Director of Community LivingAmal Grabinski

Director of Clinical ServicesFrancis Olson

Director of DevelopmentMeg Enderby

Director of Employment ServicesGina Solberg

Director of Manufacturing & Sales, FabricationSandy Gibb

Director of Executive ProjectsKelly Rondou

PROVAIL Management Staff

ChairKen TooleAdobe Systems Inc.

Vice ChairKatie Cissell Ctr. Cont. Ed. Rehab, WWU

2nd Vice ChairJeana JorgensenMicrosoft

SecretaryCarly ListMCM

TreasurerDerek CrumpKibble & Prentice

Past ChairDoug McFarlandStarbucks

Jim ChesemoreParker, Smith & Feek

Harris ClarkePEMCO

Elizabeth CrouchSynergems

Doug Durbin501 Commons

Chris KingWorldwide Facilities Inc.

Kevin KoppesEpilepsy Foundation NW

Skylar SherwoodRiddell Williams

Bart WilsonBader Martin

Board of Directors

CREATING CAREERSYou never know where job creation can happen. In the blink of an eye, you may have created someone’s first career.

The great partnership between PROVAIL and Best Plumbing started on the 16th hole at the 2013 PROVAIL Golf Classic and Auction. Michael Goodwill, PROVAIL’s Transition Services Manager had met one of the owners of Best Plumbing on the course, and after a brief conversation he was confident that the company had a keen interest in PROVAIL’s Supported Employment services.

By the 18th hole, the conversation turned into more of an interview than an introduction. And before the final putt, Best Plumbing offered a job to Transition Program participant Michael!

Michael, a student in the Seattle School District, participated in the North Seattle School-to-Work program from 2012-2013. He had good work experience through the program at organizations like Phinney Ridge Senior Center and the City of Seattle’s Department of Parks & Recreation. He also volunteered regularly, was involved in his community, and had developed a great skill set working on office tasks. Michael started working at Best Plumbing in July of 2013. He is responsible for cleaning the kitchen and bathrooms. With the help of job coaches and the great staff at Best Plumbing, Michael is doing very well and has been able to continuously expand his independent workload. The owners and staff at Best Plumbing say that Michael is doing a wonderful job, and he was recently asked if he’d like additional hours and tasks.

Sounds like the beginning of a great career!

Michael clocking into his daily shift.

REACHING NEW HEIGHTS

Martin, left, and his guide summit Mt. St. Helens on April 18, 2014

Martin Schuler was involved in a near fatal car accident in August 2009. Family and friends were unsure that Martin would survive such severe injuries, but Martin was able to move forward and begin the healing process. Although his accident changed his life, he is not one to let a traumatic brain injury define who he is. “My motto is ‘no fear,’” says Martin.

A Seattle BrainWorks Clubhouse member, Martin has never been one to shy away from an adventure. He’s skydived in Nevada, hiked various mountains, and has self-declared himself as a ‘risk taker’. Martin says that family is a defining inspiration for him. He has three sons that push him to accomplish and try things he would not try without their support.

“[My] boys are the reason I get up everyday and push myself to climb,” said Martin. “I want to show them that when you want something bad enough you can accomplish anything you want in life.”

In 2013, Martin was inspired by his uncle who tried to climb Mt. Rainier twice, but each time was forced to stop due to altitude sickness. He told himself, “If he can do it, so can I”. He set a goal that in 2015 he would climb Mt. Rainier and has been climbing a series of mountains, such as Mt. Hood, Mt. St. Helens and Mt. Shasta, to prepare.

On April 18th, 2014 at 6:10 a.m., Martin hit the trail at Mt. St. Helens for the second time. Not being able to summit during his 2013 climb due to weather, Martin and his guide kept each other motivated and pushed through their physical and mental challenges. They successfully summitted Mt. St. Helen’s at 4:13 p.m., where the breathtaking view gave them a panorama of Mt. Adams, Mt. Hood and Martin’s ultimate goal, the top of Mt. Rainier.

An important part of Martin’s return to climbing is weekly visits to the Seattle BrainWorks Clubhouse. “For me, visitng the Clubhouse has given me confidence by seeing other people with a TBI and knowing that I can accomplish anything I put my mind to because we are all in the same predicament... It’s great seeing other members try and succeed.”

EMPLOYMENT SERVICES

PROVAIL Employment Services provides community-based vocational assessments, individualized job placement, job coaching and supported employment for individuals referred through the Washington State Division of Vocational Rehabilitation (DVR) and Division of Developmental Disabilities (DDD). Specializing in transition services and customized employment recruitment and training, PROVAIL served 222 clients in 2013 (an 11% increase from 2012), reached an average wage of $10.24, created 82 new jobs, and was chosen as an employment vendor for Microsoft.

THERAPEUTIC & ASSISTIVE TECHNOLOGY SERVICES

The PROVAIL Therapeutic and Assistive Technology Services program helps children and adults with disabilitiesmaximize their performance and productivity through comprehensive and specialized assistive technology, occupational, and speech therapies. In 2013, our clinic logged over 6,400 visits by 269 clients, expanded our case load to 518, and conducted 70 assistive technology evaluations.

OURPROGRAMS

SEATTLE BRAINWORKS

The Seattle BrainWorks Clubhouse provides short and long-term support to people who have experienced traumatic brain injury. By empowering survivors of brain injury to relearn skills and create strategies that will help them reintegrate as happy and successful members of the community, members are able to transition from being “patients” to again being active participants in life. In 2013, Seattle BrainWorks grew to 75 members, established a volunteer project with the Lake City Food Bank, and logged 8,369 member hours.

Special thanks to our advisory board members: Elizabeth Crouch, Bjorn Krane, Michele Kauffman, Mike Hatzenbeler, Terry Furnia, Tiffany Kopec, Dr. Janet Mott, Janice Navarre, Andrea Okomski and Valerie

DENTAL CLINIC

Adults with disabilities face signicant barriers to obtaining community-based dental care. The PROVAIL Johnny Johnson Memorial Dental Clinic helps address the gap in services by performing over 1,600 dental services each year to 735 clients. The all-volunteer staff of dental professionals are committed to helping adults with disabilities receive the best care possible. Thank you to the volunteer dentists and hygienists who make this work possible.

OURPROGRAMS

OURPROGRAMS

ART IS NOT AN OPTION!

Art is NOT an Option! is an innovative art program designed to provide artists with disabilities studio workshops and opportunities to showcase artwork in the community. Promoting creativity, independence, dignity and community integration for all participants, the program grew to 67 artists in 2013, held four community art shows, added 10 poetry workshops, and added 6 classes for children with Down syndrome.

COMMUNITY LIVING PROGRAM

The PROVAIL Community Living Program (CLP) provides 24 hour supported living to adults with severedevelopmental disabilities in order to assist them in becoming more active and involved members of theircommunities. In 2013, your support provided 307,858 hours of service to 62 residents at 19 housing sites, assisted over 10,000 client outings, provided over 2,000 nursing visits to client homes, and acheived 94% resident satisfaction in goal making and goal progress.

FABRICATION DIVISION

The PROVAIL Fabrication Division is a social enterprise employing people with and without disabilities in acompetitive environment. The Fabrication Division manufacturers products for the aerospace industry and the Department of Defense. In 2013, the Fabrication Division became a Boeing “Gold” supplier based on on-time delivery, added a state-of-the-art CNC machining center, doubled the number of parts on contract with Boeing, and established 3 new business partners.

THANK YOU

These programs are made possible by the ongoing support of a strong and dedicated community of families, businesses and community members. We want to give a special thanks to the Pacific Northwest Insurance Council, the Seattle BrainWorks Advisory Board, and all of our dedicated volunteers for supporting our ongoing program work and PROVAIL’s fundraising activities to support our programs and clients.

OURPROGRAMS

THANK YOUBank of America Foundation - D.V. & Ida McEachern Charitable Trust - Libertee World - Seattle King County Dental Society - The Seattle Foundation

Sam Alexander - Aon Foundation - Brain Injury Alliance of Washington - Mark D’Amato - Michael Hatzenbeler - Kibble & Prentice - Paul Nowak - The Hartford - United Cerebral Palsy, Inc. - Wells Fargo Insurance Services Northwest, Inc.

Alaska National Insurance Company - Berkley North Pacific Group LLC - Brown & Riding Inc. - Jim Chesemore - Chubb & Son Federal Insurance Company - Community Health Charities of Washington State - CRC Insurance Services Inc. - Ed Fugo - Griffin Underwriting Services - Jeana Jorgensen - Rex Lund - Pacific Continental Bank - Perkins Coie LLP Peterson Sullivan LLP - Andy Prill - Richard Rapport - Ryan Turner Specialty - Swett & Crawford - The Toole Family - Union Bank - XL Insurance

ACE USA - Richard Adler - Affiliated FM - Allied Insurance - Chris Bading - Elliot Burdett - Cairncross & Hempelmann, P.S. - Teresa Cannon - Rick Carroll - Cascade Design Inc. Kathleen & Milt Cissell - Harris Clarke - Suzie Curti - Dave Desmarais - Doug Durbin - Paul Dziedzic - Joseph Epler - Suzanne Grady - Garry Griggs - Hanover Insurance Group - Jeff Kidwell - Bjorn Krane - Jeff Langfeldt - Liberty Mutual NW - Carly List - Mac MacKellar-Hertan - Jim Margard - Richard Mattern - Doug McFarland - Deborah McKenzie - Microsoft Milliman, Inc. - Peter Musser - North Central Kiwanis Club - David Olson - Parker Smith & Feek - PEMCO Insurance Companies - Philadelphia Insurance Company - Kurt Polk Michael Pollowitz - Tammy Powers - Ron Rants - Riddell Williams - Theresa Schoenfeld - Seattle Mariners - Skylar Sherwood - Starbucks Foundation - Scot Studebaker Doug Todoroff - USI Northwest - Randy Willett - Bart Wilson - Zurich American Insurance Company

Dr. Kathleen Bell - Marilyn Boss - Robert Bowman - David Burroughs - David Cole - Jedean Corpron - Derek Crump & Fumiyo Kobayashi - DCI Engineers - Lavonne Dickson - Stacey Ellingson - Don Empey - Foss Home and Village - Gary Hatzenbeler - Parul Houlahan - Kevin Koppes - Lovsted Worthington - Caren Maldon - Michael Mayo - Mark McGregor - McKinstry Co. Charitable Foundation - Erlend Millikan - James Minorchio - Kevin Moran - Andrea Okomski - Mary Ann Okomski - Francis Olson - Ron & Nancy Paquin - Pam Rankin Erin Rants - Joanna Rohde - Sammamish Kiwanis Foundation - Mark Shears - Stephen Shenker - Gina Solberg - SomethingToGive.org - Ronald Stewart - University of Washington Student Occupational Therapy Association - University Sunrise Rotary Club - Manlio Vecchiet - Walgreens - Ray & Marie Walters - Kirby Winfield - Woodrow Foundation

Jeff Abram - Aging and Disability Services, City of Seattle HSD - David Anderson - Anonymous - Susie Anschell - Susan Apkon - Michele Appell - David Avolio - Don Bacic - Judith Bader - Peter Baird - Laura Barry - Cynthia Barton - Anthony Baruffi - Nate Basich - Christine Beatty - Lisa Beaulaurier - Beckwith & Kuffel, Inc. - Steve Belling - Claudia Berman Taryn Bishop - Michael Bitondo - Jill Boehmer - Boeing Employees Community Fund - Tony Boisen - Christine Bomgardner - Lindsay Bosch - Thornton Bowman - Kirk Boys - Janis Bradley - Dan Brennan - Linda Bressler - Rosemary Brewster - Scott Briscoe - Colin Brissey - Beth Bronger-Jones - Jeffrey Brown - Ryan Brown - Diane Browning - Ed Bukovinsky

FOR GIFTS RECEIVED JULY 1ST, 2012 - JUNE 30TH 2013

DONORS GIVING $10,000+

DONORS GIVING $5,000 - $9,999

DONORS GIVING $2,500 - $4,999

DONORS GIVING $1,000 - $2,499

DONORS GIVING $500 - $999

DONORS GIVING $1 - $499

TO THE PROVAIL FAMILYJoann Burrett - Connie Cameron - Deila Cano - Keith Capasso - Cares of Washington - J. Hadiyah Carlyle - Brian Chapman - Charles Schwab Foundation - Scott Chase - Chase Community Giving - Jose Chavez - Carrie Cheshier - Alex Christlieb - D.W. Clark - Leanne Clarke - Ursula Class - Shane Clifford - Patrick Cogan - Jay Cogan - Kristen Coggin Kevin Collucio - Christina Conklin - Guy Conversano - Jean Cornish - Stanley Cornish - Kelly Costello - Shelly Crocker - Bruce Cross - Elizabeth Crouch - Kelly Crow - Dave Curry Clark Daffern - Travis Dailey - Shannon Daly - Craig Davenport - Christina Davidson - Phil Day - Gerald Day - Chris Degrazia - Jeff Dehn - John Delgado - Rich Dethlefs - Nichole Diekmann - Sharon Diel - Alison Dillow - Majorie Domenowske - Ben Donora - Konstantin Dotchkoff - David Driscoll - Dunham Cellars - Todd Dunnington Robert Dutton - Hazel Dwoskin - Curt Dyckman - Richard Dyksterhuis - Erin Dziedzic - Easter Seals of Washington - Earl Ecklund - Mike Edmonds - Sharon Edmondson - Chris Edwards - Anne Enderby - Meg Enderby & Josh Menne - Sylvia Fadhl - Farrokh Farrokhi - Barbara Feilberg - John Feltz - Chris Fetters - FM Global Foundation - Jesse Foster John Fox - Jennifer Freimund - Adam Frenk - Jennifer Frey - Mandi Friedlander - FSi Consulting Engineers - Sylvia Furstenberg - David Gasca - Dorothy Gendron - Amy Gerardis - Chris Gibbon - Nora Gibson - Jessica Giordano - Dan Gladney - Jenny Glatt - Emma Goar - Michael Goodwill - Lynn Gordon - Amal Grabinski - Carolyn Graham - Grainger - Stephanie Grassia - Robert Greeley - Jason Griffin - Van Griffin - Pamela Grinter - Gripcase LLC - Stephen Guild - Brent Guinn - Richard Haines - Andy Hall - Larry Hansen - Mark Hanson Dave Hargreaves - Mary Harris - Nathan Hartman - Steve Hatzenbeler - Mary Hatzenbeler - Michael Havens - Tom Hayden - Steve Hayford - Rick Heaton - Roger Heeringa - Erik Heggelund - Tammy Hjort - Lori Holbrook - Debra Holland - William Hoover - Bob Horner - Daniel Houston - John Hoverson - David Howe - Robert Howie - Carla Hudson i-Blason - Rick Ioset - Brent Irving - Soojean Ishiguro - Lucinda Jackson - Jonathan Jaffe - Jewish Family Services - Sharon Jodock-King & Alan King - Ken Johnson - Emily Kane - Dennis Karlinsky - Dennis Kelleher - Keller Supply - David Kennerud - Megan Kidd - Joanie Kimmel - Chris King - Susan Kingston - Courtney Klein - John Knapp - Kyle Kraft - Makena Kraft - Marylucille Krock - Lisa Kuehr - Gabe Laigo - Barbara Lasater - Karl Leaverton - John Leddy - Murray Lee - David Lee - Katie Leland - Mark Lerro - Michael Leverson - Nick Licata - Bill Lilliness - Glen Little - Rebecca Liu - Lawrence Longfelder - Joan Longstaff - Marshall Longtin - Kathy Lorella - Frank Lubash - Brenda Lyons - Edward MacMillan - Nate Mallory - Richard Malowney - Jonathan Maltos - Maurice Manca - Leslie Marmer - Matthew Matson - Karen Maxwell - Lindsey McBride - Michell McCann - Terry McElwain Lisa McIvor - Tim McKinney - Tim McMillin - Chris McQuaker - Cindy Meek - Brett Merrick - Kevin & Christine Meyer - Mark Mills - Lucy Miyamoto - Hilary Mohr - Greg Monroe - Charlotte Moore - Rich Morgan - Dr. Janet Mott - Dawna Munson - Duncan Murdy - Darla Murphy - Russell Nash - Julia Neander - Nancy Nichols - Keith Nielsen - Tim Nierman - Jeremy Norden-Paul - Northwest Film Forum - Kenton Nourse - Sharron O’Donnell - Charlene Okomski - Willie Orlando - Mark Ouellette - Udiyan Padmanabhan - Marie Palermo - Andre Patrick - Gary Patterson - Janet Pearson - Anne Pedersen - Amy Pennington - Mary Pepping - Martin Perlman - Laura Pierce - Larry Pihl - Dan Podczerwinski - Pornour Family - Jed Powell - Donald Prior - QFC - Matthew Quinn - Rozanne Rants - Todd Ringwood - Ira Robinson - Mary Rogers - Laurie Rondou Kelly Rondou - Elyse Rowe - Oliver Roy - Jennifer Rua - Sacarin Listening & Development - Prim Santoro - Ann Schuessler - Maryann Schuler - Carol Schultz - Gail Scott - Kevin Seaman - Craig Semon - Helen Shawcroft - Mel Sheldon - Scott Shipley - Kim Shirley - Michelle Sievers - Jeff Siglin - David Simbolon - Lynn Simon - Jennifer Sinanan - Nancy Skaar - Carole Slessman - Brent Smerud - Scott Smith - Doug Snider - Peter Snyder - Samantha Sovich - Anthony Spacciante - Tom Springsteen - Jeff Sprung - Milton Stark Mark Steifel - Denise Stiffarm - Brandon Stone - Ellen Stone - Genie Stone - John Stott - Henrik Strabo - Rachel Strauss - Joe Strecker - Mike Stutsman - Wally Tablit - Debbie Taglialavore - Jennifer Teramoto - The Mosaic Company - Richard Theisen - Bruce Thompson - Trina Thompson - Matt Throckmorton - George Tibbits - Susan Titus - Gertrude Tobiason - Gail Toole - Gerald Tornow - Emily Tracy - Laura Tranin - Mary Tremayne - Eliza Tudor - Donald Tuttle - Michael Valdivia - Shawn Van Horn - Jose Vidrio - Madhavi Vuthoori - Jim Wagner - Douglas Waterfall - Mike Weaver - Kristin Weber - Jeff Weeks - Bob Weller - Darrell Wells - Keaton Wersen - Wendy Wharton - Sandra Widlan - Matt Williams - Peter Wilson - Tina Winters - Eugene Wise - Kari Wittgens - Brian Witzmann - Eugene Wong - Rick Wood - Valerie Wootton - Linda Worley - Patricia Wright - Rob Wright - Joye & Brendan Wyckoff - Amanda Wydevelf - Sheila Yocum - Bruce Young - Dean Young - Linda Zook - James Zwygart

DONORS GIVING $1 - $499 (CONT.)

IN 2013, YOUR GIFT HELPED...

1,500+ PROVAIL CLIENTS receive services

269 children and adults receive assistive technology, speech therapy, occupational therapy,

access to computer groups and telephone communication equipment with 6,400 client visits

307,858 hours of service to 62 PROVAIL Community Living Program Residents in 19 houses

735 adults receive access to preventative and specialized dental services

82 people with new jobs, and support 222 people with disabilities in community employment

12550 Aurora Ave. N. Seattle, WA 98133 • (206) 363–7303 • 711 (TTY/Relay) • www.PROVAIL.org