VOLUNTEERS

C L I N I C O F T H E C A S C A D E S

2300 NE Neff Road Bend, Oregon 97701(541) 330-9001 phone (541) 585-9002 faxinfo@vim-cascades.org www.vim-cascades.org

W e B e l i e v e i n t h e H e a l t h o f o u r C o m m u n i t y

VIM HONOR ROLL OF DONORS GIFTS MADE APRIL 1, 2014 – MARCH 31, 2015 Through the generosity of our many donors, low-in-come, uninsured working adults were able to receive 4,573 healthcare visits during this last fiscal year – and our VIM volunteers were given the opportunity to do the work that they love. We value your support.Thank you!

Circle of Compassion($25,000+ for 3 years)Bend Memorial ClinicBend Research, Inc.St. Charles Foundation, Sister Catherine Fund

Circle of Caring($10,000+ for 3 years)Ron & Mary CarverJim & Denise MahoneyDave & Judy OsgoodTykeson Family Charitable Trust

Circle of Kindness($2,500+ for 3 years)Bend Garbage & Recycling

North Sister ($25,000+)Maybelle Clark Macdonald FundMeyer Memorial TrustPacificSource Foundation for Health Improvement

Middle Sister ($10,000 - $24,999)John & Susan Appel - Appel Family Fund of The Oregon Community FoundationBarbara Emily Knudson Charitable FoundationChambers Family FoundationCity of Bend & the U.S. Department of Housing and Urban DevelopmentDeschutes County Board of CommissionersJ.G. Edwards - J.G. Edwards Fund of The Oregon Community FoundationThe Roundhouse FoundationJohn D. Teller & Amy C. TykesonJody Ward - Ward Family Fund of The Oregon Community Foundation

Broken Top ($5,000 - $9,999)Cow Creek Umpqua Indian FoundationGreg & Peggy Cushman - Cushman Family Fund of The Oregon Community FoundationJim & Dory DelpDeschutes Brewery

The Humphreys Family Advised Fund of the National Christian FoundationLes Schwab Tire CenterMDU Resources Foundation & Cascade Natural GasCrystal MitchellPacific Power FoundationShirley RayThe Starview FoundationTom & Carolyn RyderJon & Kay Tompkins - Tompkins Family FundSt. Charles Health SystemOCF Joseph E. Weston Public FoundationJeff & Nancy Wirth

Mt. Bachelor ($2,500 - $4,999)Bank of the CascadesThe Bend FoundationHenry Boni & Yvonne Huson-BoniAnn BrucknerDonnie & Heidi CastlemanCNA HealthProAnonymousThe Jackson Family Charitable Trust FundDennis & Beverly PahlischSunriver Women's Club

Mt. Washington ($1,000 - $2,499)Ken & Claudia ArthurJoel & Val BailieBend Elks Lodge #1371Bend Pet ExpressBend Sunrise Lions ClubRussell & Karen BenediktArchie & Maureen BleyerMichel & Marian BoileauHarold & Nicki BrainerdBob & Pam CaineFrank & Jane CammackDick & Jill CarpenterCentral Oregon Emergency PhysiciansLinyee ChangRobert & Valerie CollinsAnonymousJames & Martha DaviesKeith & Mary Jane DavisRobert & Carolyn DietzKate Dunning & Kari SzukalskiFirst Presbyterian ChurchFoundationThomas & Sally FosterKent & Anne GatlingBob & Fran GreenleeGreenloop IT SolutionsBob & Caro HakalaJoan Heinkel & Ben MassellBrad & Kelly HesterJohn & Elizabeth HooverAnonymousAnonymousWilliam & Ann LincolnRalph & Janet LitchfieldJim & Marji LussierFran McCabe & Woody PeeplesCol. Don & Charlotte MillerTom & Dana MullerJune NachandAnonymousJim & Patti Petersen

Jim & Deb RitzenthalerAnonymousGillian SaltonRobert & Janice SchockRichard & Mary SchulzkeDonald K. & Nancy M. Smith Family Fund of The Oregon Community FoundationDavid & Lorraine StuartSunriver Christian FellowshipWashington Federal FoundationWarren & LaJuana WestJan & Chris Wick

Pilot Butte ($500 - $999)Tom & Barbara BarberBob & Joan BarrJohn Berreen & Christine WintersFrank & Jane CammackJohn & Kristin CarterBob & Jeanette ChamberlainTom & Cindy CocanowerCentral Oregon Independent Practice AssociationJennifer FullerGertrude GoldsmithKenney & Cheryl GriffithsRonald & Beth HansonJosh & Tanya HaydenTod Heisler & Cris HimesAnonymousChris & Jennifer HorsmanSteven & Juliet Imes -The Juliet P. Imes Inter Vivos TrustInFocus Eye Care, LLCBob & Paula JohansonKarnopp Petersen, LLPMax & Dory KingJim & Kathie KnowltonSteven & Laurie KoskiShirley LaihoLarry & Jane LangstonBill & Nancy LawsSteve Mann & DeborahMacWilliamsRobert & Diane MathewsTom & Ann McGranahanMode Farrens, LLPMorrison Family Fund of The Oregon Community Foundation - Drs. Elliot & Marlene MorrisonCarol MoyerRuss & Molly OmizoRichard & Janet PowersVincent & Janet SheerinSouther FoundationBrad St. Clair & Sara StudtDan & Barbara StevensWilliam & Hete Sugnet

Paulina Lake ($250 - $499)Charles & Mary Elizabeth AyersKurt & Talena BarkerMarlis Beier & Dean SharpeBob & Jean BennettDonna BoydBob & Dellie BrellJerry & Karolyn BrockmeyerAnonymousLaurie CarlsonAnonymousCyril & Nancy FariesChuck & Ann FrazierDon & Kathryn Harner

John & Lari HodeckerBrad & Judi HofmanAnonymousJeff & Kathy IngelseAnonymousCynthia Kane & Greg ZathAnonymousDorlee Kingen & Patsy CowartLadies of the ElksSharon LichtiJohn MacMillanLiz MainMichael Mastrangelo, Sr.Mike's Fence Center, Inc.AnonymousNiswonger-Reynolds Funeral HomeRobert & Gail Olsen - The Robert and Gail Olsen FundRay & Joyce OwnbyRalph & Rosalee ReynoldsMichael & Ann RosenfieldTad & Jeri ScharpfAnonymousErich & Paige SchultzKim & Toby ScottSisters Kiwanis Community Service FoundationAnonymousJerry Wein & Martita MarxSteve & Marian WilliamsJill & Tom WimberlyAnonymousDouglas & Vivian ZirkerBea Zizlavsky

East Lake ($100 - $249)Gwen AndersonBetty ArmerAwbrey Dental GroupJan BakerJohn & Judith BartonAnonymousDoug & Roberta BerryLisa BertalanJohn & Delia BianucciJim & Ramona BishopDick & Astrid BlackwellAnonymousJennifer Blechman & Tim CarneyKent & Elaine BlylerAnonymousAnonymousRichard & Jane BoltBill & Bonnie BoydLinda BraatzVivian BristolBrian & Anita BrownTraining Suite West/Kim BrownMelanie BrownRonald & Wilda BryantBill & Marilyn BurwellCarlson Sign Co.Clarence & Barbara CarnahanFred Chaimson & Carole Ann NucktonEd & Pam CheeneyDavid & Mary ChunAnonymousCol. W. M. Craig, Jr., USMC (Ret)Charles & Barbara CusackGerald & Rosalind DavenportDennis DentonJames & Annette DetwilerLisa Dobey & Debbie Cole

Roy & Jan DwyerBrad & Cheryl EmersonDouglas ErtnerGale EstergreenSteve Evers & Kim SchmithMatthew & Suzanne GadowAnonymousAnonymousLee & Corlet GraffShelley & Corrie GrudinAlan & Giuliana HaightScott & Katie HallMichael & Deb HarrisPeter & Mary HedrenJan HildrethAlan Hilles & Sally TrentJohn HoffmanWilliam & Sara HoffmanWayne & Jo Ann HollandRobert Break & Catherine Jacobs-BreakCarl JuhlJuniper Yoga/Toni AcevedoDennis KaneDon & Ann KellyTerry KempleJulia KennedyLarry & Becky KierulffMeryl KoesterMary Jeanne Kuhar &John Aubry Jr.Korena Larsen FarrisRobert & Marianne LebreBill & Janice LeeAnonymousCharlotte Lin & Aaron KishLumbermens Insurance/Ms. Molly BoydYvonne LylesMike & Kat MastrangeloAdelina McBrideFrank & Nancy McKimPhilip & Linda MeurerRussel & Evelyn MitchellJules Moratti-GreeneJames & Ginny MurtaughHolly NewmanJulie NewtonMichael & Gloria OlinAnonymousKevin & Karen PadrickTina Pavelic & Steven RotiEileen PeberdyNorma PloenErnest & Roberta ReedBarbara RichAnonymousMichael & Deborah RogersPat & Darlene RossMehdi & Jennifer Salari - Skyline Dental, LLCStan & Sue ShepardsonLanny & Cathy SkovborgRandall & Kimberly SmithTim & Kim SmytheLarry & Nancy SnyderMark & Karen StanardSunriver IGA MarketsDale & Sarah Svendsen

Dick & Mary Anna SwinnertonThe Tetzlaff FamilyWilliam & Elizabeth TrimbleHelen VandervortJeff WalkupBetsy WarrinerJohn & Linda WatsonDeborah WhiteTom & Betty WightmanAlex WinnCarlos & Gwenn WyslingDavid & Debra Young

Deschutes Meadows (Up to $99)Emily AllenLeigh AveryGlen & Barbara BatesJudy BeamJim & Penny BrommerVivian BristolNeil & Mary BryantAnne BurkleyJoyce CarnesCarol CavorettoRay & Beverly ClarnoKaren ClawsonLinda CrouseJim & Judy CrowellDeama DavisGrier & Rosemarie DavisJennie DavisJ. Michael DelaneyLeon & Marian DevereauxDale & Leslie DiReBill & Dolly DittlerStephen & Carol DixonGerald & Connie DrulinerMolly EppinkRebekah FaviaJack & Danielle FlattJohn & Rachael FranchukGary & Deann FrazeeFred Meyer, Inc.Jo FrewBob & Pat FultonDave & Joan GoodwinJennifer HallJim & Kristi HammerquistRichard & Judy HanstadBob & Norma HarperLena HartshornMicaela HaydenMary HimesCharles & Michael HouseMarcia HoustonDanielle HowardRobert & Danielle HydeRob & Kristi JacobsDonald & Judy JohnsonAlan & Margery JonesGerald & Ann KerrJim & Carol LeachHarvard & Saralie LewisJack & Clara LewisPaula Mastrangelo & Bill O'NeillPatricia McGregorWalter McKnight & Sha-Marie BrownRod McPheeters

Fran MeasomWilliam & Loretta MehlAnonymousJames & Doralee MortensenDavid & Lanette MunksDavid & Kathryn MyersWilfred & Jean NagelDeena NewmanDennis & Jeanne NewtonIrene Nunez-SmithMelissa OlinRob & Maryann PhillipsRozann RobertsPat & Darlene RossRichard & Martha SamcoRuth SchassbergerAnonymousKenneth & Betty SeidelJay & Yvonne SmithAnonymousBobbie StromeTodd & Pam TornayNancy TylerVolunteers in Medicine Clinic - SpringfieldSally WalkerAllyn & Carol WebbLorie WeberNola WeberAnonymousBeryl Whitaker

Gifts in Honor ofIn honor of Martha Hakala: Bob & Caro Hakala In honor of Nick & Courtney Macsimowicz: Edith Delay In honor of Deb Spicer: John & Susan Appel In honor of Meg Voedisch: Amy Voedisch In honor of Alex Winn: Peter Truax

Gifts in Memory ofIn memory of Robert Carter: Ernest & Roberta Reed In memory of Jack Cleveland: Bob & Caro Hakala In memory of Richard Ettinger, MD: David ArmstrongBend Study ClubAnonymous Vivian BristolRuth BurleighFrank & Jane CammackRon & Mary CarverJames & Martha DaviesJune FordBob & Caro HakalaPhilip & Suzanne HatchKathleen Hoffman & Peter GulickMichael & Sue HollernSophie HumeEvalyn Jacobs

Help VIM continue to improve the health of

our community!

Tell someoneabout VIM.

Consider volunteering at the clinic.

Include a bequestto VIM in your will

or trust.

Board Members 2014-15

John Teller, MDChairBend Memorial Clinic

Tanya HaydenVice-ChairBend Research

Kate Dunning, CPATreasurerHumm Kombucha

Kurt BarkerSecretaryKarnopp Petersen, LLP

Michel Boileau, MDSt. Charles Health System

Roxana ErmischBridges to Communication

Cynthia Kane, PhDKane HealthcareConsulting, LLC

Steven Koski, D Div First Presbyterian Church

John MacMillan Wells Fargo

Dan StevensPacificSource Health Plans

Bill WinnenbergMosaic Medical

Bob Hakala, MDEmeritus Volunteers in Medicine

Jim Lussier EmeritusThe Lussier Center

Jim PetersenEmeritusKarnopp Petersen, LLP

Rod Ray, PhD EmeritusBend Research

Annual Report

VOLUNTEERS

C L I N I C O F T H E C A S C A D E SPaula JacobsonCameron KerrJerry & Julie LearShirley RayJon & Pauline RhoadsJeff & Margi RobbersonClifford & Marcia RosePat & Darlene RossPeter & Susie SchneiderBill & Trish SmithCatherine & Kay ThompsonJody WardHarvey & Marcia Watt In memory of John Francis Flynn:Kay Flynn In memory of Dr. Walt Ford:John & Judith Barton In memory of Mathew J. Jacobs:Robert Break & Catherine Jacobs-Break In memory of Virginia Laughlin: Bob & Caro Hakala In memory of Gordon Robberson:Jeff & Margi Robberson In memory of Jan Ward: John D. Teller & Amy C. Tykeson

2014-15

Volunteer Nurse Linda taking a patient’s blood pressure during an appointment.

Did you know that 59% of VIM’s patients are parents with young children? Imagine how hard it would be to raise a family if you had very little income, no health insurance, and a medical problem that was beyond your control. Jessica is a mother of three and a hairdresser in Bend. She came to Volunteers in Medicine (VIM) in 2008, when she was unable to afford her blood pressure medications. She had hypertension and suffered from postpartum depression, struggling to get out of bed daily to work and care for her children. Once she found VIM, Jessica received wrap-around care. She came to the clinic regularly for blood pressure checks and to pick up her medications from our charitable pharmacy. She also met with a therapist every 4 to 6 weeks to work through her depression. “If I didn’t have my medications or counseling, I wouldn’t have been able to keep my job,” Jessica said. “I would have been sleeping all of the time because I was so depressed. Who knows what would have happened to my kids.” Thanks to the support of donors like you, parents like Jessica can make it through the rough spots. They have access to medical care when they need it, stay out of the emergency room, and avoid incurring medical bills they can’t hope to pay. “I don’t know what I would have done without VIM,” Jessica said. “I am so thankful for the care I received there. I was sad when I got my own insurance and no longer needed VIM. Everyone took such good care of me – I will be forever grateful.” Your support makes success stories like this possible. When parents are healthy and able to work, the whole family benefits – and so does our community. Thank you for investing in the health of our community. It is meaningful, heartfelt work that we can only do with your generous support.

PATIENTS

1,0844,573

patientseligible for care

in-clinic visits

VOLUNTEERS

29615,236

$721,036

newvolunteers

active volunteers

donated volunteer hours

in care donatedby volunteers

IN-CLINIC SPECIALISTSspecialty clinics each monthin the following areas:26 DermatologyDental Hygiene

GastroenterologyGeneral Surgery

Gynecology

OphthalmologyOrthopedics

Physical TherapyPodiatry

Psychology

ENROLLMENT ASSISTANCE

volunteereligibility screeners

7

STUDENTS & INTERNS

OHSU 3rd year Medical Students: Primary Care rotation

Masters in Counseling students, OSU Cascades

Bachelor of Science in Nursing student internship

Nurse Practitioner Doctorate student internship

Doctor of Pharmacy and Certified Pharmacy Technician students

26clinical

students

11 3

10

1

1

PRIMARY CARE PROVIDERS

primary care clinicshifts per month

general providers4853

value of medicationsdispensed

CHARITABLE PHARMACY

1,782$219$392,000

monthly prescriptionsfilled

value of one month’sprescription

WOMEN’SHEALTH

VISION DIABETES

223

23

1IN 10 145patients had

a vision exam,with priority

given todiabetic patients

patientsreceived diabetes

educationat VIM

gynecological exams

mammogramreferrals

1,055new financial screenings

– up 10% over last year

NURSE HELPLINE

1,914 patients were triaged

of the patientswho called neededimmediate care

Questions ranged from earaches,to lab results, to chest pain symptoms.

COMMUNITY PARTNER REFERRALS

632 patients needed care from off-site specialists

DENTAL, DERMATOLOGY, NEUROLOGY, OPHTHALMOLOGY, SURGERY, UROLOGY, ONCOLOGY, EAR, NOSE AND THROAT, ORTHOPEDICS, AUDIOLOGY,

ENDOCRINOLOGY, GYNECOLOGY, PODIATRY, NEPHROLOGY, HEMATOLOGY, BROKEN TEETH, EXTRACTIONS, SKIN CANCER, SEIZURES, HEMORRHAGE,

GLAUCOMA, APPENDICITIS, HERNIA, TESTICULAR MASS, UMBILICAL HERNIA, BREAST MASS, THYROID CANCER, CHEST PAIN, SICKLE CELL, SLEEP APNEA,

KIDNEY DISEASE, AORTIC ANEURYSM, GALLSTONES, THYROID CANCER,FRACTURE, DISLOCATION, CELLULITIS, CERVICAL CANCER.

50%

88

Over the last fiscal year VIM has been busy working on the foundation for our future. The Board of Directors and staff completed a comprehensive and in-depth review of the clinic — who we serve, what the community needs and how VIM can contribute to the health of our community.

During implementation of the Afford-able Care Act (ACA), much of our time was spent helping VIM patients enroll in the Oregon Health Plan (OHP) and determining if patients were eligible for insurance plans with subsidies. As it turned out, many of VIM's patients were finally eligible for insurance plans of their own. But we quickly learned that our patients could get coverage much more easily than they could find a doctor to see them. We continued to care for those patients over the following year, refilling medications, monitoring chronic conditions and providing necessary care until they could be seen in their new medical homes.

2014-15 was our most difficult financial year since the clinic opened. Change was everywhere and without know-ing exactly what the future holds, we worked to create a vision for others to invest in.

Things are looking stronger and that vision is now clearer. Eight months into our 2015-16 fiscal year, volunteer hours eclipsed the entire previous fiscal year. We have doubled the number of patients that we had in 2014. VIM continues to recruit new patients and enroll new volunteers every week.

More of our current patients are first and second generation immigrants. As our economy has picked up, the number of immigrants has increased as well, filling important positions in construction, landscaping, house-keeping, child care, food service and assisted living, among others. While most are Spanish speaking, they represent many primary languages, including Russian, Vietnamese, Thai and several indigenous Central and South American dialects.

These patients, who live and work in our community, are not eligible to participate in ACA programs until they have lived here for at least five years. VIM plays a critical role in helping this group of patients stay healthy so that they can work and care for their families.

At VIM we believe in the healthof our community. Thank you for believing in us!

Message from Leadership

REVENUE AND SUPPORT$1,487,388

39.5¢Donations& grants

35¢Licensedvolunteerservices

13.5¢Non-licensedvolunteerservices

9¢Interest &

other income

1¢Patient

contributions 2¢In-Kind

EXPENSES$1,481,117

86¢Programservices

9.5¢Fundraising

4.5¢Administrative

TOTAL ASSETS$2,744,355

Current assets$104,349

Fixed assets$773,255

Investments$1,690,146

Pledgesreceivable

$176,605

Current liabilities$9,819

Long-term liabilities$0

Net assetsUnrestricted $2,291,482

Restricted $443,054

2014-15 Financial HighlightsVIM Program Report

Average portionof every dollar

Average portionof every dollar

FINANCIAL STATEMENT

BALANCE SHEET

John D. Teller, MDChair

Kat Mastrangelo, MPHExecutive Director

TOTAL LIABILITIESAND NET ASSETS

$2,744,355VIM’s mission is:

“To improve the health and wellness of the uninsuredand medically underserved through the engagement

of professionals, community partners anddedicated volunteers.”

Thank you for working with us to achieve this mission.