The Benefits, Value and Impact of Collaboration

Aoife Lawton, Systems Librarian, Health Service Executive

The inside out library A&SL Annual Conference 27th Feb 2015

What are we talking about? Definitions

Collaboration in LIS

Case studies in collaboration – the good, the bad & the ugly

Impact, benefits & value of successful collaborations

Collaboration: The action of working with someone to produce something

”collboration” oxforddictionaries.com. 2015. http://www.oxforddictionaries.com (23 Feb 2015).

“collaboration is a process of participation through which people, groups and organizations work together to achieve

desired results” (National Network for Collaboration, 1995)

An advantage or profit gained from something

“benefit” oxforddictionaries.com. 2015. http://www.oxforddictionaries.com (23 Feb 2015)

The regard that something is held to deserve; the importance, worth, or usefulness of something.

“value” oxforddictionaries.com. 2015. http://www.oxforddictionaries.com (23 Feb 2015)

In LIS terms, save time or money (Oakleaf, 2010)

A marked effect or influence.

“impact” oxforddictionaries.com. 2015.

http://www.oxforddictionaries.com (23 Feb 2015)

In LIS terms, what services or resources allow a user

to do (Oakleaf, 2010)

THEMES 2009 2010 2011 2012 2013 2014

Joint use X X

Metadata/cataloguing/digitization

X X

Open source, open access

X X X X

Consortia X X X X

International Collaboration/Developing Countries

X X X X X X

Co-teaching X X

THEMES BENEFIT VALUE IMPACT

Joint use 2 libraries introduced to a community where

none had existed

Active involvement local community increased civic engagement

Increase educational & employment opp

Metadata Solve e-resource management

problems

Collective intelligence to improve efficiency

Influence decision making around e-

resources

Open access Shared speakers & venue

Expanding collective knowledge about OA

538 new contacts made – informing the

community

Consortia Greater purchasing power, great access to

virtual shared collection

CBA $8.15 ROI 715%

Not examined

International Collaboration/Developing Countries

Library development & leadership

Community sustainability

Skills to actively engage with

community plans

Co-teaching Validate teaching performance & identity

Improve professional development of

librarian

Enhance learning experience for students

Good will, trust, egos in check

Two-way communication

New vision

Flexibility, creativity

Leadership Roles &

Responsibilities

Manage

Expectations

Shared VisionActive

Participation

Multidiscplinary

Team

Co-operation Respect Fair Play

EFFECTIVE

COMMUNICATION

Process of successful collaboration

• Wikipedia, Web 2.0• Shared knowledge – LISWIKI, HLWIKI• Digital libraries – EUROPEANA• Open Access – DOAJ, openaccessweek.org, Oawiki, National OA

Steering Group• Repositories – RIAN, Lenus, eDeposit Ireland, OpenAIRE• Consortia – IReL, IDAAL, HSE libraries• Teaching & Learning – Informationliteracy.ie• Joint use – PAL initiative• IFLA• Co-operation - Grangegorman campus• Library Management Systems – IoTs, Public libraries

Professional Association◦ Joint LAI/CILIP annual

conference

◦ Sections & Groups

HSLG◦ Document supply co-operative

◦ HEAR bulletin

◦ HSLG & A&SL Joint networking event

◦ CPD (Shared Survey)

Lack of leadership

Absence of communication

Mission drift

Mismanagement of expectations

Foul play

No shows

People feel threatened – human nature to look after your own ‘patch’

QA Subgroup ◦ Strong leadership

◦ Multidisciplinary team National Lead National Advocacy Unit, HSE

Statistician, HSE & Senior Statistician, Department of Health

Public Health Specialist x 3 Health Intelligence Unit, HSE

Systems Librarian, HSE

Consultant Anaesthetist, Rotunda Hospital

Public Health Doctor & National Lead for Information and Analysis

Consultant Paediatrician (also Clinical Lead of the National Neonatology Clinical Programme)

◦ Regular communication

Outcomes: QA report, implementation in 19

units

Growth of repository, innovation, ideas, development.

OA

Research

Advisory

Group

Lenus

working

group

Lenus

project

team

Lenus project team

Image Credit: Enrique Sacanell

Open

Access

Research

Advisory

Group

Project team – good team work & improves staff morale & sense of purpose

Working group – democratization of Lenus and informs future direction

Advisory group – strategic plan (product), OA awards (value), re-use of info to inform & create new knowledge/research (impact) e.g. O’Sullivan, M., W. Cullen, and A. MacFarlane. "Primary care teams

in Ireland: a qualitative mapping review of Irish grey and published literature." Irish journal of medical science (2014): 1-5.

Harvesting HIQA metadata records & Fulltext to Lenus.

Benefit: save staff time

Value: enhance discovery of HIQA publications (Belgian Knowledge Centre)

Impact: Model for replication/blueprint going forward

Set up in 2013 HSE, Teagasc, Marine Institute

To date: 2 teachmeets, 1 seminar

2015: Research data training 2 days - UCC, Teagasc, RNI (HSE)

Monthly e-bulletin jointly produced by health science librarians from SVUH, HSE, St Michael’s Hospital, Irish Hospice Foundation, Children’s University Hospital Temple St., St. Vincent’s Navan Road, University Hospital Limerick,

Good: Collaboration with co-authors/presentersResearch guidebook, HILJ, Dlib Magazine, Ariadne, Global IS

Conference, EAHIL, HSLG, MLA

Opportunities abound:◦ E-library for health

◦ Shared LMS in healthcare libraries

◦ Open access to libraries, extension of PAL. (FinLib good example)

◦ Consortia

◦ CPD

◦ Co-teach, co-learn

Collective Leadership (West, 2014)

Shared vision

Change agents (Bevan, 2014)

Library activists

Association of College and Research Libraries. Value of Academic Libraries: A Comprehensive Research Review and Report. Researched by Megan Oakleaf. Chicago: Association of College and Research Libraries, 2010.

Bate, S. P., Helen Bevan, and Glenn Robert. "Towards a million change agents. A review of the social movements literature: implications for large scale change in the NHS." (2004): 55.

Bergstrom, Arno, et al. "Collaboration framework: Addressing community capacity." Fargo, ND: National Network for Collaboration (1995).

Burke, S, Thomas, S, Barry, S Keegan, C. Indicators of health system coverage and activity in Ireland during the economic crisis 2008–2014 – From ‘more with less’ to ‘less with less’. Health Policy. 117 (2014) 275-278

Matlin, Talitha R., and Allison Carr. "Just the two of us: Those who co-teach, co-learn." Collaborative Librarianship 6.2 (2014): 61-72.

Michael, Athena. "Libraries and Sustainability in Developing Countries: Leadership Models Based on Three Successful Organizations." Collaborative Librarianship 2.2 (2010): 65-73.

Pan, Denise, and Yem Fong. "Return on investment for collaborative collection development: A cost-benefit evaluation of consortia purchasing." Collaborative Librarianship 2.4 (2010): 183-192.

Sarjeant-Jenkins, Rachel, and Keith Walker. "Working Together: Joint Use Canadian Academic and Public Libraries." Collaborative Librarianship 6.1 (2014): 5-19.

Sorensen, Charlene, Craig Harkema, and Karim Tharani. "Transcendental metadata: a collaborative schema for electronic resource description." Collaborative Librarianship 3.3 (2011) 130-139.

West, Michael, et al. "Developing Collective Leadership for Healthcare." The King's Fund, London (2014).

Wirth, Andrea A. "Incorporating Existing Library Partnerships into Open Access Week Events." Collaborative Librarianship3.4 (2011): 197-204.