aots training report presentation - idqc - erry w

Report of AOTS Training of IDQC ProgramReport of AOTS Training of IDQC Program(Oct 21(Oct 21stst ~ Nov 3 ~ Nov 3rdrd, 2009), 2009)

Erry WahyudiErry Wahyudi

Quality Assurance SectionQuality Assurance Section

PT. Sumitomo Electric Wintec IndonesiaPT. Sumitomo Electric Wintec Indonesia

Sumitomo Electric WintecSumitomo Electric Wintec 　　　　　　　　

Content of reportContent of report

Outline of training course.Outline of training course.

AOTS (Quality Management training)AOTS (Quality Management training)

WIN-Shigaraki (Learning M-Tan Delta)WIN-Shigaraki (Learning M-Tan Delta)

Training summary.Training summary.

Planning in Future.Planning in Future.



1. Outline of IDQC Training course.1. Outline of IDQC Training course.

Visit to Sumitomo Electric Wintec (Shigaraki Plant)Visit to Sumitomo Electric Wintec (Shigaraki Plant)Visit purpose :Visit purpose :Learn about M-Tan Delta test equipment4th Nov ~ 5th Nov 2009

1.1 Training Purpose1.1 Training Purpose

1. To become aware of the quality level demanded by Japanese companies,1. To become aware of the quality level demanded by Japanese companies,2. To deepen understanding of the basics of TQM activities as practiced by 2. To deepen understanding of the basics of TQM activities as practiced by Japanese companies, Japanese companies, 3. To acquire the QC problem-solving approach and tools for solving problems 3. To acquire the QC problem-solving approach and tools for solving problems related to quality,related to quality,4. To gain various viewpoints on the roles of managers in promoting quality 4. To gain various viewpoints on the roles of managers in promoting quality improvement activitiesimprovement activities

Held from 21st Oct ~ 3rd Nov 2009

ParticipantParticipant

There are 22 person participate in this There are 22 person participate in this trainingtraining

The background of participant is varyThe background of participant is vary

Level Manager Level Manager 12 12 personperson

Level SupervisorLevel Supervisor and Ass Spv.and Ass Spv. 10 10 personperson

And their business field from food And their business field from food industry until automotive industryindustry until automotive industry


1. Outline of Training course.1. Outline of Training course.

1.21.2 Training ScheduleTraining Schedule


MonthMonth Oct (10Oct (10 月）月） Nov (11Nov (11 月月 ))

Date 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5

IDQC Training in

AOTS – YKC

Off OffFactory

visitOff Off

Visit WINTEC

Shigaraki

Factory Visit :Factory Visit :1.1. Meidensha Corp, Numazu PlantMeidensha Corp, Numazu Plant2. NTN Corp, Iwata Plant3. Toyota Motor Corp, Tsutsumi Plant

a) TQM introductory b) Implementation of Policy

Management and daily managementc) Mind set of QC and QC problem

solvingd) SGA and manager rolee) Human error and manager rolef) QC problem solving approachg) Factory visit to:1. Meidensha Corp, Numazu Plant2. NTN Corp, Iwata Plant3. Toyota Motor Corp, Tsutsumi Plant

H) Practice training : make action plan/kaizen using QC problem procedure.

2.22.2 Training itemTraining item



Definition of TQM

Defin

itio

n o

f TQ

M

System

Method

Activity

Goal

All member join the activity

Optimize improvement procedure and QC technique

Policy management

Kaizen Activity

Quality assurance Activity

Customer satisfaction activity

Employee satisfaction activity

Society satisfaction activity/SCR

Manager focused activity

Achieve TQM Goal through collaboration of personal activity, SGA.

Quality improvement

Cost reduction

On time delivery

Safety

Increase morale

Environment preservation

a). TQM Introductorya). TQM Introductory

Company visitCompany visit• Most Japan company use systematic method to solve their

problem, they develop and implemented TQM, 5S, kaizen QC circle etc.

• Most of them use personal approach to solve the problem especially when they found human error. The first thing they do is ask is the standard available? is there any fool proof install?

AOTS Training• Overall training activity is good, easy to understand, mind

opening. The training material is useful for my daily job• Accommodation during training centre is excellent, we

Muslim are accommodate to practice shalat, for halal food, etc.

Shigaraki TrainingShigaraki Training• Basically my impression on Shigaraki factory is good, tidy,

and welcome.• The SCR is also good, they recently welcoming elementary

student to visit the plant.• The staff it self is helpful

4.14.1 Impression of TrainingImpression of Training


5. Planning in Future5. Planning in Future

5.15.1 Planning.Planning.- Transfer the M-tan delta basic principle and procedure to

QC member.- Use procedure problem solving and QC technique on daily

job, especially when handling customer complaint.


THE ENDTHE END


aots training report presentation - idqc - erry w

Documents