[ap webinar] business intelligence in talent management
TRANSCRIPT
Business Intelligence inTalent Management
Business Intelligence inTalent Management
How “Smart” TM managing performance
Flora LIU FangMC VP TM Australia 1516
F lora Liu Fang
GST AP TM 1516AIESEC in Australia MC VP TM 1516
GST Internal Engagement 1415AIESEC In MoC MC VP LCD 1415
F lora Liu Fang
How-10What -10
GCPs - 10Conversation Spaces -30
AP TM Webinar 2015 - GST TM
What isTalent Management ?
What isTalent Management ?
AP TM Webinar 2015 - GST TM
Talent ManagementTalent Management
Talent management refers to the anticipation of required human capital for an organisation and the planning to meet those needs.[1] The field increased in popularity after McKinsey's 1997 research[2] and the 2001 book on The War for Talent.[3] Talent management in this context does not refer to the management of entertainers.
Talent management is the science of using strategic human resource planning to improve business value and to make it possible for companies and organisations to reach their goals. Everything done to recruit, retain, develop, reward and make people perform forms a part of talent management as well as strategic workforce planning. A talent-management strategy needs to link to business strategy to make sense.
AP TM Webinar 2015 - GST TM
What is ?AP TM Webinar 2015 - GST TM
AP TM Webinar 2015 - GST TM
Our Business Model
AP TM Webinar 2015 - GST TM
Our Business Goal
AP TM Webinar 2015 - GST TM
AP TM Webinar 2015 - GST TM
What is TMWhat is TMin AIESECin AIESEC
AP TM Webinar 2015 - GST TM
AP TM Webinar 2015 - GST TM
How TM manage performance ?
How TM manage performance ?
AP TM Webinar 2015 - GST TM
Performance Review
Performance Analysis
Performance Development
AP TM Webinar 2015 - GST TM
Performance Review
SMP• Program progress• Member activities detail• Percentage of active member• Percentage of productive member
AP TM Webinar 2015 - GST TM
Performance Review
EXPA Analysis• Program progress• Relative growth compare with the last year• Growth from the last week
AP TM Webinar 2015 - GST TM
Performance Review
Membership Survey• The reason why member are able /not able to perform• The changes that need to happen• Direct information collection • NPS
AP TM Webinar 2015 - GST TM
Performance Review
SONA / Audit
Performance Appraisal
x
• Quarterly operation data collection • Productivity • TXP S&S (TeMi) implementation • Culture• Management System
• Personal goal achievement evaluation• Personal development evaluation• L&D adjustment
AP TM Webinar 2015 - GST TM
Performance Review
SONA /SOLA Report
NTR
• Global/National/Functional/Local Operation Statement
• Giving inference
• HR Allocation and LC structure• Retention
AP TM Webinar 2015 - GST TM
When we get those data..When we get those data..
Hmmmm.. so?Hmmmm.. so?AP TM Webinar 2015 - GST TM
There is a gap between the collection of data about our members and doing something about it.
AP TM Webinar 2015 - GST TM
Performance Analysis
0
1.25
2.5
3.75
5
UNSW MQ UQ UTS UWA ANU MU USYD Monash QUT RMIT Curtin SA
1.080.82
1.78
1.251.63
0
4.3
1.22
0.1
0.86
0 0
2.6
0.27 0.1 00.25
0.567
0 00.2 0.25
0 0 00.2
Efficiency Actual Sales activity per person
Base on data determine possible causes of performance problems
Develop solutions.Evaluate how each factor affects or will affect the performance of membership
on a given task and hen select the solution that better fits the causes.
What are the processes?1.Define the problem 2.Challenge and find out real reason 3.Predict the possible issues
4.Further research5.Prioritise issues
6.Develop solutions 7.Work on your solution 8.Review and evaluation
What are the processes?
AP TM Webinar 2015 - GST TM
Performance DiscrepancyTraining
Remove Punishment
Install Rewards
Make it Matter
Remove Obstacles
Feedback
Practice
Performance Discrepancy
AP TM Webinar 2015 - GST TM
The Model AchieveThe Model AchieveAP TM Webinar 2015 - GST TM
bility AClarity & Confidence
elp &SupportHncentive & MotivationI
valuationEalidityV
E nvironment
The model identifies the seven key factors that influence performance
AP TM Webinar 2015 - GST TM
Performance ManagementPerformance Planning: setting goals and
directions for VPs, OCPs , TLs and Members at the beginning of a planned
period and developing plans for achieving these goals.
Coaching: day to day feedback and development activities aimed at enhancing
performance
Performance review : Overall evaluation of performance for the specific planned
period
Performance ManagementAP TM Webinar 2015 - GST TM
Performance Managementhttp://www.slideshare.net/annalicefang/
performance-management-53722415
Performance ManagementAP TM Webinar 2015 - GST TM
Conversation SpaceConversation SpaceAP TM Webinar 2015 - GST TM
Thank You!
AP TM Webinar 2015 - GST TM
Thank You!