apics apics foundation - barbara hamilla...4 schedule at a glance sunday, september 29 8:00...

APICS 2013 is proudly sponsored by

APICS 2013 is presented by APICS and the APICS Foundation

2

The Supply Chain Experience: Leveraging the Power of the Customer

Welcome to APICS 2013, the leading annual gathering of supply chain and opera-tions management professionals worldwide.

Supply chain and operations management professionals are expected to achieve maximum productivity, meet consumer demand, and remain agile amid instability and unpredictability. Each year, the APICS annual conference offers relevant education, best practices, and thought leadership to help attendees realize these goals and lead their organizations.

We invite you to discover strategies and tactics for leveraging your customers as strategic assets—from mining big data to developing better collaborative relationships and more. At APICS 2013, you will learn how to create more sustainable, resilient, strategic, and value-driven supply chains.

WELComE

3

TabLE of ConTEnTS

Schedule at a glance .....................................4

Convention center map ................................6

about orlando .................................................. 7

networking at aPICS 2013 ........................8

Learning paths................................................10

General sessions ...........................................12

Educational sessions................................... 13

Plant tours.......................................................34

Student and scholar programs ..............36

academic program ...................................... 37

aPICS 2013 Expo map ..............................38

aPICS 2013 exhibitors ..............................39

Important attendee info ............................40

4

SChEduLE aT a GLanCES

UN

DA

Y, S

EP

TE

MB

ER

29 8:00 a.m.–9:15 a.m.

Unconventional Vision—12 Surprising Forecasting Lessons | Miami Capitalizing on Talent at Cargill | Osceola Ballroom BBalancing Production Flow in Complex Environments | Naples Survival Skills in the Age of Mergers and Acquisitions | Osceola Ballroom AAcademic Session: Innovative Supplier Strategies—A Research Initiative | Osceola 1-3 Academic Session: Trade Liberalization, Exports, and Manufacturing Technologies | Osceola 1-3

9:30 a.m.–11:00 a.m.GENERAL SESSION: Creating a Culture of Innovation and Customer Obsessionwith Innovation Expert Jeremy Gutsche | Osceola Ballroom CD

11:00 a.m.–6:30 p.m.APICS Expo | Expo Hall

11:30 a.m.–1:00 p.m.Networking Lunch | Expo Hall

1:00 p.m.–2:15 p.m.Framing a World-Class Supply Chain at Art.com | Miami Align Human Energy with S&OP and Conflict Resolution | Osceola Ballroom BThe Event-Driven Supply Chain—Challenges and Benefits | Osceola 1-3 Achieving High-Performance Operations | Naples Evolving from a Tactical to a Strategic Mind-Set | Osceola Ballroom ALessons in Real-World Responsiveness | Tallahassee Treating Supply Chain as a Strategic Asset for Competitive Advantage | Tampa Academic Session: Understanding Supply Chain Resilience | Osceola 4-6 Academic Session: Intelligent Risk Management for Non-Traditional Products | Osceola 4-6

2:30 p.m.–3:45 p.m.Shoe Manufacturer Steps Up to Improve S&OP | Osceola Ballroom BSupply Chain Management Beyond the Horizons | Osceola 1-3 Align and Optimize Workflows with Lean | Naples Leading Your Business Forward | Osceola Ballroom AQuantifying the Value of Response Time at HP | Tallahassee Turning Potential Disruption to Competitive Advantage | Osceola 4-6 Working Green—Sustainability in an Efficiency-Focused World | Tampa International Student Team Competition—Powered by The Fresh Connection | Miami

4:00 p.m.–5:15 p.m.Collaborating for Better Business | Osceola Ballroom BImproving and Sustaining Inventory Accuracy | Naples 100+ Ways to Become the Value-Add on Your Team | Osceola Ballroom ASupply Chain Analytics—Sense and Respond | Osceola 4-6 The Power of Sustainable Procurement | Tampa Excellence Through Transformation—Industry Leadership that Leverages the Latest Technology and Processes | MiamiAcademic Session: Advancing Global and Virtual Supply Chain Team Performance | Tallahassee Academic Session: Brain-Based Learning and Technology | Tallahassee

5:30 p.m.–6:30 p.m.Opening Reception | Expo Hall

5

MO

ND

AY

, SE

PT

EM

BE

R 3

0 8:00 a.m.–9:15 a.m.Make More Money with Master Production Scheduling | Miami Multi-Enterprise Collaboration and Visibility at Intel | Osceola Ballroom BDelivering APICS Education in a Global Company | Osceola Ballroom AFundamental Product Practices and Solutions | Tallahassee Resiliency via Supply Chain Preparedness | Osceola 4-6 Sourcing in China–A Guide for Small and Medium-Sized Companies | Tampa From Student to Supply Chain Professional | Osceola 1-3 Academic Session: Insights from the 2013 APICS Salary Survey | Naples

9:30 a.m.–11:00 a.m.GENERAL SESSION: Leadership Through Engagement: Using Strengths to Fortify Your Workplace with #1 New York Times Best-Selling Author Tom Rath | Osceola Ballroom CD

10:00 a.m.–2:00 p.m.APICS Expo | Expo Hall

11:30 a.m.–1:00 p.m.Networking Lunch | Expo Hall

1:00 p.m.–2:15 p.m.S&OP’s Design, Function, and Effect at Compco | Osceola Ballroom BStrategic Success in India | Tallahassee Giving Cyclical Run Strategies the Green Light | Naples Using the Five Ss to Hone Your Leadership Skills | Osceola Ballroom AUsing Downstream Data to Power Demand Management | Osceola 1-3 Globalization—A World of Opportunities | Osceola 4-6 Sustainability at Coca-Cola | Tampa Academic Session: Breakthroughs in Back Orders | Miami Academic Session: Smart Sequencing—an Innovative Tool for a Simpler Process | Miami Academic Session: Material Requirements Planning at a Family Business in Mexico | Miami

2:30 p.m.–3:45 p.m.The Total Landed Costs of Offshoring in 2013 | Miami Engaging Senior Managers and Boards of Directors with S&OP | Osceola Ballroom BExploring Gartner's Supply Chain Top 25 | Tampa Real-World Warehouse Location Accuracy | Naples Polarities and Problems—An Important Distinction | Osceola Ballroom AIdentifying and Eliminating Supplier-Derived Risk | Osceola 4-6Sustainability Delivered—Interpreting and Executing the Vision for Tangible Benefits | Osceola 1-3 APICS Operations Management Now Live | Tallahassee

4:00 p.m.–5:15 p.m.Achieving Value Chain Transformation at DuPont | Miami BRICS Panel: Building International Supply Chains for Economic Growth and New Consumers | Osceola 1-3Performance Breakthroughs for Heightened Customer Service | Naples Speak and Be Heard—Tips for Meaningful Communication | Osceola Ballroom AYour Shockproof Value Chain | Osceola 4-6The Supply Chain in Reverse—Component Remanufacturing at Rolls-Royce | TampaMaking Sense of Sustainability | Tallahassee

5:30 p.m.–6:30 p.m.Town Hall and Membership Meeting | Osceola B

TU

ES

DA

Y, O

CT

OB

ER

1 8:00 a.m.–9:30 a.m.2013 APICS World Café | Osceola Ballroom CD

9:45 a.m.–11:00 a.m.Segmentation in Demand Planning for Enhanced Forecast Accuracy | Miami Women in Supply Chain—An Informed Panel Discussion | Osceola 1-3 Maximized Value Stream Mapping | Naples Promoting a Learning Culture for Heightened Performance and Advancement | Osceola Ballroom ABuilding Cultural Supply Chain Understanding | Osceola Ballroom BRisk Assessment Tools and Techniques | Osceola 4-6 Academic Session: Green Actions and Reactions | Tampa Academic Session: Risk and Resiliency for More Sustainable Supply Chains | Tampa

11:30 a.m.–1:00 p.m.Networking Lunch | Osceola Ballroom CD

1:00 p.m.–2:15 p.m.A New Perspective on Operational Excellence | Naples Five Disciplines for Fast and Fruitful Meetings | Osceola Ballroom AAcademic Session: George and Marion Plossl Research Fellowship | Osceola 1-3

1:00 p.m.–2:45 p.m.Resource Management—Strategies and Tools for Success | Miami

1:00 p.m.–3:45 p.m.The Intricacies of Forecasting—Simplified | Tallahassee

2:30 p.m.–3:45 p.m.Better Collaboration for Visibility and Profitability | Osceola Ballroom BElevate Your Personal Brand and Advance Your Career | Osceola Ballroom AChronic Disruption—Managing this Surreptitious Supply Chain Risk | Osceola 4-6

6:00 p.m.–7:00 p.m.Closing Reception | Coquina Lawn

A

B

C

D

E

F

Florida Exhibition Hall

Escalator UpEscalator Up

Escalator Down

TallahasseeMiami

TampaNaples

AB

CD

1 23 4 5

6

Osceola Ballroom

Stage

Escalator Up

Down toExhibit Level

Escalator Down

Hotel

6

ConvEnTIon CEnTEr maP

Ballroom Level(Upper Level)

Exhibit Level(Lower Level)

Educational Sessions

General Sessions

aPICS bookstore

Expo/registration

Plant Tour departures

The Gaylord Palms features eight restaurants on-site:

- Old Hickory Steakhouse (Steakhouse) $$$$- Wreckers Sports Bar (Pub) $$- Villa de Flora (Mediterranean) $$$- Sunset Sam’s, a Key West Grill (Seafood) $$$

- SORA (Japanese) $$$- SandBar (American) $$- Java Coast (Coffee House) $- Häagen-Dazs Ice Cream Shoppe (Ice cream) $

Elevator

Escalator

Stairs

7

Orlando offers hundreds of ways to inspire you—diverse dining and entertainment districts, unique shops, world-famous theme parks and attractions, and more. Whether you want to swim with dolphins, tee it up on an award-winning golf course, drive a race car, or conquer the roller coasters, Orlando has just the adventure for you. Find city guides, discounts, tickets, and more at apicsconference.org/visitorlando.

abouT orLando

Places of Interest

1. Kennedy Space Center (60 mi.)2. Orlando International Airport (20 mi.)3. SeaWorld (8 wmi.)4. Universal Studios (12 mi.)5. Walt Disney World Resort (5 mi.)

The Gaylord Palms provides a complimentary shuttle from the resort to downtown Disney for all registered guests.

Departure times (from transportation lobby):11:15 a.m., 3:15 p.m., 6:15 p.m.

Return times:3:30 p.m., 6:30 p.m., 11:30 p.m.

8

Don’t miss your chance to stay in touch with presenters and fellow attendees on-site and after APICS 2013. Keep growing your professional network by connecting with the APICS community on these social media sites:

nETWorkInG aT aPICS 2013

Follow @Tweet_APICS and use #APICS2013 to share your experiences during conference.

Join the APICS LinkedIn group at apics.org/linkedin and stay on top of news, announcements, and industry content.

Like us on Facebook at apics.org/facebook to see conference photos and updates.

Visit the APICS 2013 community designed especially for you and network with other conference attendees. supplychainchannel.org

9

The aPICS 2013 mobile app

Get your conference experience on the go. View the latest conference news, schedules, and session updates and changes with the APICS 2013 mobile app. Download it today at apicsconference.org/app.

apicsconference.org

Check the APICS 2013 conference website for information on learning paths, educational sessions, special programs, your stay in Orlando, and more.

The aPICS bookstore

Visit the APICS Bookstore to meet presenters during book signings, pick up a book to read on the flight home, and meet your fellow APICS 2013 attendees.

10

APICS 2013 educational sessions offer practical solutions to the challenges supply chain and operations management professionals face today and in the years to come. Presenters will tap into the APICS body of knowledge through case studies and tactical examples, helping you build the skills and knowledge necessary to advance your career and your organization.

business analytics

Ensure your company’s business needs are met—optimally and proactively—through lessons on automatic forecasting alternatives, an evaluation of consensus demand management, an in-depth case study from the automotive industry, and much more.

Collaboration

Attain a consistent view and clear understanding of the relationships among your key business partners, as well as the contributions being made by the entire network, in order to realize joint value creation.

Innovation and advancement

Discover progressive strategies for enhancing offerings, upgrading products and services, using tools and people to spur growth, and establishing heightened standards.

operational Efficiency

Shape your business processes from the customer’s point of view in order to create highly effective operations.

LEarnInG PaThS

11

Professional development

Gain the skills to successfully lead and connect global supply chain operations with business strategy while elevating team performance.

responsiveness

Explore methods for effective integration within a supply network, continuous improvement, critical analysis and information sharing, and turning modern technologies into competitive advantage.

risk and resiliency

Enhance the customer experience by becoming better prepared for unforeseen natural disas-ters, accidents, political conflicts, and other types of disruption.

Sustainability

Increase customer satisfaction and ensure loyalty with advanced procurement strategies, ethi-cal processes, end-to-end environmental impact assessment, and the capability to shift beyond compliance to performance improvement.

The aPICS risk management certificate program

APICS offers a comprehensive, forward-looking program that will prepare you to lead risk management activities or participate in the development of global risk mitigation strategy. The APICS Risk Management certificate validates that you have received 12 educational hours in core and elective risk management topics.

Learn more at apics.org/risk.

12

Sunday, September 299:30 a.m.–11:00 a.m.

Creating a Culture of Innovation and Customer ObsessionGeneral session with innovation expert Jeremy Gutsche

Osceola Ballroom CD

Sponsored by

Jeremy Gutsche Founder, Trendhunter.comAuthor, Exploiting Chaos

In a world of increased competition, intensified customer demands, and shifting employee demographics, a culture of innovation is more important than ever. Jeremy Gutsche’s Culture of Innovation framework will show you groundbreaking ideas related to perspective, customer obsession, tolerance for failure, and creativity. Gutsche will share practical ideas that have inspired companies to make their cultures revolutionary.

monday, September 309:30 a.m.–11:00 a.m.

Leadership Through Engagement: Using Strengths to Fortify Your WorkplaceGeneral session with #1 New York Times best-selling author Tom Rath

Osceola Ballroom CD

Sponsored by

Tom RathSenior Scientist and Advisor, Gallup#1 New York Times Best-Selling Author, How Full Is Your Bucket?#1 Wall Street Journal Best-Selling Author, StrengthsFinder 2.0

Tom Rath is one of the most influential authors of the last decade. He studies the role of human behavior in health, business, and economics, writing and speaking on topics ranging from well-being to organizational leadership. During his general session, Rath will help you discover and maximize your natural talents and provide strategies for building successful teams that are based around strengths-based leadership.

GEnEraL SESSIonS

13

Sunday, SEPTEmbEr 29

8:00 a.m.–9:15 a.m.

Unconventional Vision—12 Surprising Forecasting Lessons (Business Analytics)Miami

William WhitesidePrincipal | Demand Solutions Northeast

The amount of information in our world is exploding, and the ability to analyze and use this big data is essential to productivity, advancement, and growth. But how do you separate the garbage from the gold? This presentation will feature ideas and practical lessons that will drastically transform today’s normal processes and accepted wisdom.

Capitalizing on Talent at Cargill (Collaboration)Osceola Ballroom B

Daniele Meldolesi, CPIMGeneral Manager | Cargill SSE Italy

At Cargill, company leaders believe the best variables for identifying talent are performance and agility. Top managers perform employee classifications jointly in order to map people’s skills and fulfill succession and development plans. This presentation will outline the process at Cargill and describe why the company takes a different approach to its people in terms of development and compensation.

Balancing Production Flow in Complex Environments (Operational Efficiency)Naples

Peter King, CSCPPresident | Lean Dynamics

Supply chain and operations managers have a number of critical issues to consider when setting a strategy for production scheduling. They must level production, determine campaign lengths and how much product to make, run the optimum sequence, and more. This presentation will describe the product wheel and how it can stabilize production, reduce inventories, and enhance service for improved scheduling.

Survival Skills in the Age of Mergers and Acquisitions (Professional Development)Osceola Ballroom A

John ThompsonChief Executive Officer | PAR Solutions

When your organization is merged with or acquired by a competitor or private equity firm, your job is affected—and not in a predictable way. If this is happening or has happened to you, you likely are concerned about your options. This presentation will detail how to prepare for this eventuality while staying focused and on track.

14


8:00 a.m.–9:15 a.m. (cont.)

academic Sessions

Innovative Supplier Strategies–A Research Initiative (Innovation and Advancement)Osceola 1-3

Hugo DeCamposMichigan State UniversitySteven Melnyk, PhDProfessor | Productions/Operations Management, Michigan State University

Consistent advancement is essential when developing effective supplier strategies. This session will use detailed case studies and a grounded theory approach to illustrate a framework for innovation and encourage further research. Attendees will learn about four distinct innovation strategies, each requiring a unique supplier or procurement technique.

Trade Liberalization, Exports, and Manufacturing Technologies (Innovation and Advancement)Osceola 1-3

Anand Nair, PhD, CFPIMAssociate Professor | Department of Supply Chain Management, Michigan State University

In theory, competition improves productivity and performance—and trade liberalization, which increases imports and exports, brings more competition. This presentation will illustrate the findings of a study that examined the effectiveness of manufacturing technologies in plants with varying export intensities during a period of trade liberalization, as well as the theoretical and managerial implications of these results.

1:00 p.m.–2:15 p.m.

Framing a World-Class Supply Chain at Art.com (Business Analytics)Miami

Arnaud Deshais, CPIM, CIRM, CSCP Director of Supply Chain Management | Art.com

At Art.com—a retailer with more than 12 million customers—measuring supply chain performance requires data that represent the customer’s true point of view. Through a real-world case study, this session will provide a simple road map for applying the net promoter score in order to engage team members in projects that will delight customers.

Align Human Energy with S&OP and Conflict Resolution (Collaboration)Osceola Ballroom B

Robert StahlPresident | RA Stahl CompanyStewart Levine, Esq.ResolutionWorks

Sales and operations planning has the power to define and identify potential issues so solutions can be found before real problems arise. However, the practice also can expose differences among people and departments. While some are able to reconcile conflicts, others struggle. This presentation will offer a framework to resolve contradictory ideas and align disparate goals so human capital and brainpower become strategic assets.

15

The Event-Driven Supply Chain—Challenges and Benefits (Innovation and Advancement)Osceola 1-3

Dinesh Kumar, CPIM, CSCPLecturer | University of Witwatersrand

Event-driven supply chains have unique goals and customers. People working in these environments must design new strategies and ways of overcoming challenges and addressing requirements. This presentation will enable attendees to participate in an analysis of functional and structural attributes. Attendees will leave with a thorough understanding of organization setup processes, key systems, and chief capabilities.

Achieving High-Performance Operations (Operational Efficiency)Naples

Shane YountPrincipal and Author | Competitive Solutions

Supply chain and operations management professionals face myriad business challenges, many of which require significant organizational transformation. In this interactive session, participants will discover four elements that are necessary to create a high-performance mentality at any organization. The speaker will detail how effective organizational leadership can help create, communicate, and reinforce strategies that sustain business success.

Evolving from a Tactical to a Strategic Mind-Set (Professional Development)Osceola Ballroom A

Sharon RiceExecutive Director | APICS FoundationJennifer P. Kevlin, CPIM, CSCP Manager | IBM WW Client Supply Chain and Delivery Solutions

Most company leaders recognize the vital role supply chain management professionals play at their organizations. But how are these key players achieving a balance between doing things right and doing the right things? In this session, attendees will explore the difference between tactical and strategic excellence and learn the skills needed to effectively contribute to company success.

Lessons in Real-World Responsiveness (Responsiveness)Tallahassee

Mark FegleySenior Vice President of Supply Chain | Deckers Outdoor CorporationCelene StewartSupply Chain Manager and Overall Project Lead | Deckers Outdoor Corporation

Having recently experienced tremendous growth, Deckers Outdoor Corporation significantly transformed its supply chain and established a comprehensive sales and operations planning process. During this presentation, executives will share details on project implementation, challenges, and results, demonstrating how real-time, exception-driven analytics enable heightened responsiveness and greater efficiency.

16

1:00 p.m.–2:15 p.m. (cont.)

Treating Supply Chain as a Strategic Asset for Competitive AdvantageTampa

Mike GiguerePrincipal, Advisory Operations Practice | PwCBrad HouseholderPrincipal, Advisory Operations Practice | PwCShoshanah Cohen, CFPIMDirector of the Global Supply Chain Management Forum | Stanford University’s Graduate School of Business

Companies that treat their supply chains as strategic assets have achieved 70 percent higher performance in key financial and operational metrics; however, only 45 percent of businesses view their supply chains in this way, according to PwC’s recent global survey. This session will share what “treating the supply chain as a strategic asset” involves, as well as strategies for propelling supply chain management onto the C-suite priority agenda.

academic Sessions

Understanding Supply Chain Resilience (Risk and Resiliency)Osceola 4-6

Steven Melnyk, PhDProfessor | Productions/Operations Management, Michigan State University

Supply chain resilience consists of two major elements: flexibility and recovery. In this presentation, four profiles will be generated and explored in order to better understand the conditions under which they are appropriate. The speaker will identify eight major investment types in supply chain flexibility and recovery and how these categories are linked to the generation of resilience.

Intelligent Risk Management for Non-Traditional Products (Risk and Resiliency)Osceola 4-6

Richmond Kweku FrempongLecturer | Koforidua Polytechnic, GhanaSamuel Nuertey AyerteyLecturer | Koforidua Polytechnic, GhanaBenjamin Wereko AnnanLecturer | Koforidua Polytechnic, GhanaEdward Kwaku NnuroAssistant Registrar | Koforidua Polytechnic, Ghana

Businesses that transport non-traditional products to international markets face shipping delays, adverse weather conditions, high cost of aviation and fuel, interruptions in power supply, accidents, capacity problems, and more. This presentation applies data from more than 20 exporters in order to provide attendees with actionable recommendations for significantly reducing risk.


17

2:30 p.m.–3:45 p.m.

Shoe Manufacturer Steps Up to Improve S&OP (Collaboration)Osceola Ballroom B

Karin BursaVice President of Marketing | LogilityStephanie Grothe, CPIM, CSCPProcess Improvement Manager | Red Wing Shoe Company

When Red Wing Shoe Company decided it was time to improve sales and operations planning, leaders knew they had to make adjustments to people, processes, and technology. The speakers will illustrate how Red Wing was able to achieve these goals and cut inventory, increase fill rates, gain better visibility, and heighten supplier collaboration.

Supply Chain Management Beyond the Horizons (Innovation and Advancement)Osceola 1-3

David J. Closs, PhDThe John H. McConnell Chair in Business Administration | Michigan State UniversityPatricia J. Daugherty, PhDDonald J. Bowersox Chair in Logistics and Supply Chain Management | Michigan State UniversitySteve Melnyk, PhDProfessor, Production/Operations Management | Michigan State UniversityNicholas C. Little, MCIPSAssistant Director, Executive Development Programs | Michigan State University

Over the past 25 years, strategic planning, communications, and leadership have become integral requirements for effective supply chain management. The question now concerns how these require-ments have evolved in a world where supply chain strategy must consider multiple channels and busi-ness models. Michigan State University researchers have studied this shift and will share recognized competencies considered essential for chain success. They will also discuss a new project looking at what’s likely to shape the future. Attend this interactive session to exercise strategic thinking by asking questions and sharing insights.

Align and Optimize Workflows with Lean (Operational Efficiency)Naples

Daniel Marino, CPIMSenior Partner | Marino Associates

Companies with misaligned supply chains face poor partner relationships, inability to respond to varying demand, profitability loss, and more. Lean supply chain management is a great method for eliminating these issues and achieving operational excellence. This presentation will discuss workflows—from order booking to shipping—and give attendees insight into the value of process alignment and how to achieve business objectives.

Leading Your Business Forward (Professional Development)Osceola Ballroom A

Anna VerSteegFounder, Principal, and Author | Competitive Solutions

Many supply chain and operations management professionals struggle to find viable strategies for determining the best organizational direction for their companies, effectively emphasizing growth over mere survival, and demonstrating to leadership that they are vital and valuable. This presentation will offer useful tips for addressing these challenges and achieving sustainable success through aligned business goals, people, and systems.

18


2:30 p.m.–3:45 p.m. (cont.)

Quantifying the Value of Response Time at HP (Responsiveness)Tallahassee

Scott SwensonAssistant Professor of Management | Washington State University

The Hewlett-Packard (HP) DeskJet business, being fast-growing and part of an environment of extreme uncertainty and short life cycles, requires a clear approach for quantifying the value of supply chain responsiveness. This presentation will illustrate the methodology HP uses to estimate the cost of being short or long on a product and the value of limiting response time by specific amounts.

Turning Potential Disruption to Competitive Advantage (Risk and Resiliency)Osceola 4-6

Karl KotalikVice President, Risk Management | NC4Tobias LarsonDirector, Solutions and Innovation | DHL

In 2011, a supply chain disruption occurred at 85 percent of companies—many of which were unprepared for the impact. This presentation will outline a comprehensive risk management process and strategies to improve visibility, service levels, and competitive advantage. Attendees will discover how to monitor incidents that may affect the end-to-end supply chain.

This educational session qualifies as RME2 Political Uncertainty and Risk Considerations as part of the APICS Risk Management certificate program.

Working Green—Sustainability in an Efficiency-Focused World (Sustainability)Tampa

Antonio Luis Galvao Costa, CSCP Vice President Supply Chain—Global I&L Business Partner | Diversey, now part of Sealed Air

Sustainable business has evolved from a nice-to-have to a must-have at corporations around the world. This session will detail the key role played by supply chain and operations management professionals. Participants will learn how to align sustainability with core business strategies and gain methods for achieving meaningful results.

International Student Team Competition—Powered by The Fresh ConnectionMiami

This past spring, five APICS districts hosted case competitions, and the winners now will compete against one another on-site at APICS 2013. Competitors will engage in five rounds of a computer simulation powered by The Fresh Connection, a supply chain learning experience in a virtual environment where teams are challenged to save a juice maker from its downfall. All rounds are open to conference attendees, and winning teams will be announced at the APICS Foundation luncheon Tuesday, October 1, 11:30 a.m.–1:00 p.m.

19

4:00 p.m.–5:15 p.m.

Collaborating for Better Business (Collaboration)Osceola Ballroom B

Bhaskar Majee, CSCP Director, Sales Planning and Operations | Philips

Most companies use a forecast, negotiate multi-year contracts based on demand estimates, or apply consignment tactics to work with suppliers. If actual demand is less than estimates, excess and obsolete inventory result; if actual demand is more than estimates, companies face stockouts, expedites, and higher freight costs. This session will explore how to overcome these challenges using innovative collaboration tools.

Improving and Sustaining Inventory Accuracy (Operational Efficiency)Naples

Michael Moody, CPIM, CSCPSupply Chain Manager | Scott Fetzer Company

BAE Systems recently transitioned from a low-volume, low-mix environment to one of high volume and high mix. Meanwhile, the business implemented a design that required frequent engineering changes and experienced significant personnel and business process shifts. This presentation will review how BAE Systems overcame challenges and ultimately was able to produce quality products on a daily basis.

100+ Ways to Become the Value-Add on Your Team (Professional Development)Osceola Ballroom A

Gary PezzutiSenior Partner | Summit Group Consultants

The most qualified individuals don’t necessarily get hired or promoted; rather, it often comes down to personality and relationships. This session will help you shift your focus from “what’s in it for me?” to “how can I help you?” Attendees will discover opportunities for career advancement and tips for using the APICS body of knowledge to become more effective.

Supply Chain Analytics—Sense and Respond (Risk and Resiliency)Osceola 4-6

Roberta S. Russell, CFPIMProfessor, Business Information Technology | Virginia Polytechnic Institute and State University

Companies, industries, and governments have access to more data today than ever before. The challenge is sifting through this information, making sense of it, and using it to inform decision making in a timely manner. Attendees will learn valuable lessons on how business intelligence and analytics can provide deep customer insights and predictive powers.

The Power of Sustainable Procurement (Sustainability)Tampa

Joanne Gorski, CFPIM, CSCPPresident | Sustainable Insights

Purchasing, as the gateway to what enters a company, is a terrific opportunity to make risk-minimizing, value-driven, and sustainable decisions. By making choices with your “organizational wallet,” you can encourage a greener supply chain and enhance your business via the triple-bottom line of people, profit, and planet. This session will cover a step-by-step process for creating or refining a sustainable purchasing policy.

20


4:00 p.m.–5:15 p.m. (cont.)

Excellence Through Transformation—Industry Leadership that Leverages the Latest Technology and ProcessesMiami

Tammy DiRenzoDirector, Supply Chain | Worthington Steel IndustriesStephen SladeSenior Director, Product Marketing | Oracle

To keep pace with the rapid changes between commodities and customers in global supply chains, manufacturers must embrace new technologies in order to transform their supply chains into true value networks. Worthington Steel recently adopted some of the latest supply chain offerings in order to better control costs, optimize inventory, and gain competitive edge where margins often are razor thin. Attend this session to learn from the Worthington value chain success story.

academic Sessions

Advancing Global and Virtual Supply Chain Team Performance (Responsiveness)Tallahassee

Gordon D. Smith, PhDClinical Professor of Supply Chain Management | Bauer College University of Houston

Many different companies use global and virtual teams to reduce cost, enhance productivity, and attract wider talent pools. Leaders who achieve superior team performance facilitate heightened return on investment and can more effectively identify future leadership internally. This session presents research on business and technology factors driving global and virtual teams and provides actionable best practices.

Brain-Based Learning and Technology (Responsiveness)Tallahassee

Anne Haberkorn, CFPIM, CIRM, CPM, JonahDean of Information Technology and Distance Education | Fox Valley Technical College

When communicating with diverse people with varying levels of technological expertise, it’s important to apply specific, personalized communication strategies. The presenter will discuss the physical changes that occur in the brain as we learn while using cell phones, social networks, video games, and more. Attendees will gain useful tips for successful communications as technology evolves in and out of the workplace.

21

monday, SEPTEmbEr 30

8:00 a.m.–9:15 a.m.

Make More Money with Master Production Scheduling (Business Analytics)Miami

Henry Barr, CFPIM, CSCPInstructor | APICS Puget Sound

In order to be as profitable as possible, a business’s operations must be prioritized based on the particular contribution of each product to both overhead and earnings. This session will teach participants to make realistic and achievable master production schedules, describe a proven tool for determining the contribution rates of all products, and enable noteworthy bottom-line results.

Multi-Enterprise Collaboration and Visibility at Intel (Collaboration)Osceola Ballroom B

John Dawson, CPIM, CSCPStrategic Planning Manager | IntelRadha Krishna, CFPIM, CSCPEnterprise Architect | Intel

Recognizing the importance of visibility, leaders at Intel recently began a journey to educate 300 employees on how to achieve this goal via an in-house APICS Certified Supply Chain Professional program. The speakers will share how the business obtained buy-in and funding, selected vendors, established a pilot program, and more.

Delivering APICS Education in a Global Company (Professional Development)Osceola Ballroom A

Frank Sabin, CPIM, CSCPSenior Training Expert | BASFAlan MillikenSenior Expert Supply Chain Academy | BASF

In 2011, BASF Group formed and funded the BASF Supply Chain Academy, with the APICS body of knowledge as an integral part of the initiative. The goal was to improve competency and effectively manage its large-scale supply chain. This session will reveal lessons learned about delivering APICS education in an international company.

Fundamental Product Practices and Solutions (Responsiveness) Tallahassee

Mani Kumar MandaPresident | Rhapsody Technologies

Successful supply chain and operations management professionals comprehend the basic concepts of product life cycle management, product data management, and product information management—and why they are central to increased competitive advantage. In this presentation, participants will have an opportunity to further explore these concepts; their applications; and why each is essential to product development and launches, attaining shorter cycles, and reducing expenses.

22


8:00 a.m.–9:15 a.m. (cont.)

Resiliency via Supply Chain Preparedness (Risk and Resiliency) Osceola 4-6

Joseph Walden, CFPIMLecturer | University of Kansas

Hurricanes, earthquakes, tsunamis, volcanic eruptions—supply chain and operations management professionals must understand these risks and develop effective plans to prevent disruption. Preparedness is essential, as it takes security one step further in order to ensure companies are always aware and ready. This session will detail proven assessment and preparedness tools for preventing interruption and improving customer support and profitability.

This educational session qualifies as RMC3 Business Continuity Planning as part of the APICS Risk Management certificate program.

Sourcing in China–A Guide for Small and Medium-Sized Companies (Sustainability) Tampa

David Wetzel, CPIMAssistant Professor of Management | Colorado Technical University

There are definite advantages to sourcing in China; however, many companies do not take advantage of these benefits because of the obstacles involved with doing business in another country. This session is designed for organizations not currently sourcing in China. The presenter will introduce the complexities, pitfalls, and risks—helping attendees successfully navigate the China sourcing maze.

From Student to Supply Chain ProfessionalOsceola 1-3

Moderator:Steven AspacherManager of Membership Services | APICS The Association for Operations Management

Undergraduate and graduate students are encouraged to connect with and receive feedback from recruiters during the second annual APICS Student Career Fair panel. This is a unique opportunity to learn about the transition from student to supply chain or operations management professional. Attendees will gain valuable suggestions, insights, and advice from experts representing a diverse set of companies.

academic Session

Insights from the 2013 APICS Salary Survey (Responsiveness)Naples

Jonathan Thatcher, CSCPDirector of Research | APICS The Association for Operations ManagementDrew Rosen, PhD, JonahProfessor of Operations Management | Cameron School of Business University of North Carolina Wilmington

Whether you are seeking career advancement or a new position, it is essential to understand supply chain and operations management hiring trends. This session will detail which skills best match today’s employment opportunities, tools hiring managers use to evaluate candidates and workforce development needs, and proven strategies for increasing your earning potential.

23

1:00 p.m.–2:15 p.m.

S&OP’s Design, Function, and Effect at Compco (Collaboration) Osceola Ballroom B

John Boyer, CFPIM President | JE Boyer CompanyRick Fryda President and Chief Executive Officer | Compco Industries

Steel tank head manufacturer Compco Industries has used sales and operations planning (S&OP) for 10 years as one of its fundamental business strategies. The presenters will share details about Compco’s S&OP initiatives design and specific roles in the overall business enterprise model. Key processes, questions to ask, and implementation steps will be explained.

Strategic Success in India (Innovation and Advancement)Tallahassee

Behram Sabawala Chief Financial Officer | DIESL, a Tata Group Company

Drive India Enterprise Solutions Ltd. (DIESL) helps its client companies manage India’s highly complex marketplace and overcome significant challenges. In guiding clients who are grappling with infrastructure, planning, and their organizations as a whole, DIESL has learned some lessons of its own. Attend this session to gain strategies for navigating the dynamic Indian landscape from the DIESL chief financial officer.

Giving Cyclical Run Strategies the Green Light (Operational Efficiency)Naples

Stephen Johanson President | Supply Chain Toolworks

When metering lights were added to highway ramps around Minneapolis, the results included higher freeway throughput, faster commutes, and fewer accidents. Yet drivers felt the lights were too controlling and inefficient. Explore how Minneapolis drivers and cyclical run strategies share the same advantages (across-the-board performance improvement) and opposition (from disgruntled operators). The presenter will illustrate improvement strategies and tips for resisting the temptation to “run the red” with detrimental system modifications.

Using the Five Ss to Hone Your Leadership Skills (Professional Development)Osceola Ballroom A

Maryanne Ross, CFPIM, CIRM, CSCP APICS Mid-Atlantic District Manager

The Five Ss can be applied to more than just workplace organization. This session will explain how to use the very same principles to advance your leadership skills. The presenter will explain how to sort, simplify, scrub, standardize, and sustain your thoughts and actions in order to eliminate negative thinking, increase productivity, and develop simple habits of high achievers.

24

1:00 p.m.–2:15 p.m. (cont.)

Using Downstream Data to Power Demand Management (Responsiveness)Osceola 1-3

Moderator: Larry LapideResearch Affiliate | MIT Supply Chain Management

Panelists:Bradley SayersSenior Manager of Demand & Inventory Planning at Milwaukee Electric ToolNara BeharaGlobal Demand Planning Manager at Method Home

Companies collect a wealth of information on their customers and their demand preferences, but often this data is underutilized in designing and implementing routine demand planning processes. In this panel, Larry Lapide and a panel of industry experts will discuss the ways that data can be used to drive demand management to greater levels of detail and accuracy.

Globalization—A World of Opportunities (Risk and Resiliency)Osceola 4-6

Louis R. FerrettiProject Executive, Integrated Supply Chain | IBM

Globalization has made it easier to access an increasing variety of goods and services, improve transparency, and take advantage of the benefits of worldwide sourcing and more competitive pricing. Yet, as a result, supply chains are experiencing increased complexity and unparalleled challenges. This presentation will share valuable tools and processes to help you maximize the opportunities of global sourcing while expertly managing risk.

This educational session qualifies as RMC2 as part of the APICS Risk Management certificate program.

Sustainability at Coca-Cola (Sustainability)Tampa

Michael BroadersVice President, Transportation, Supply Planning Warehouse Product Supply | Coca-Cola Refreshments

Clean energy; climate change; and water availability, quality, and affordability are serious concerns for today’s businesses. Making these challenges even more daunting are apathy toward environmental issues and dwindling government funding. Attend this presentation to hear about Coca Cola’s vision for growth, discover how sustainability-minded innovations are woven into company strategy, and learn why executives believe social responsibility and business performance can go hand in hand through technology, innovation, and a commitment to the environment.

academic Sessions

Breakthroughs in Back Orders (Business Analytics)Miami

Matt Drake, PhD, CFPIMDirector of International Business Programs | Associate Professor of Supply Chain Management | Duquesne University, Palumbo-Donahue School of Business

When faced with a stockout, many people are willing to wait. As the desired item’s availability nears, even more customers are willing to accept a back order. Researchers have modeled this back ordering rate as an exponential or rational function. This session will investigate a comprehensive numerical analysis that compares models with constant backordering rates and those with linearly changing rates to models with an exponential or rational rate—with surprising results.


25

Connect with your peers at our networking luncheons in the Expo hall.

Sunday, September 29 11:30 a.m.–1:00 p.m.

Monday, September 30 11:30 a.m.–1:00 p.m.

Tuesday, October 1 11:30 a.m.–1:00 p.m.

Smart Sequencing—An Innovative Tool for a Simpler Process (Business Analytics)Miami

Jack Kanet, PhDNiehaus Chair in Operations Management | University of Dayton

Optimized schedules are essential for proper and effective work center sequencing. In this presentation, attendees will learn about recent advancements in the development of sequencing rules. The speaker will detail an Excel-based model that applies several analytical results in order to simplify the process, as well as specific information on how this tool can provide automatically optimized schedules.

Material Requirements Planning at a Family Business in Mexico (Business Analytics)Miami

Nancy Azucena Hernandez FloresStudent | Universidad Autonoma de Ciudad JuarezEnrique Barron Lopez, CPIMFull-time Associated Professor | Universidad Autonoma de Ciudad JuarezJesus Gonzalo PalaciosUniversidad Autonoma de Ciudad Juarez

Learn how a small family business in Mexico was able to reduce material shortages and lessen customer complaints via an Excel-based material requirements planning software program. This session will explain how the solution helps users better handle products with small bills of material and achieve improved purchasing practices.

2:30 p.m.–3:45 p.m.

The Total Landed Costs of Offshoring in 2013 (Business Analytics)Miami

Marilyn Gettinger Owner | New Directions Consulting

Many organizations have turned to outsourcing to take advantage of the low labor costs of emerging and second-world countries. Some reaped the benefits; others found myriad challenges. Companies that are offshoring and nearshoring must frequently compare total landed cost to that of onshoring or insourcing. This session will outline important regulations and compliance demands, partner responsibilities, environmental considerations, and more.

26

2:30 p.m.–3:45 p.m. (cont.)

Engaging Senior Managers and Boards of Directors with S&OP (Collaboration)Osceola Ballroom B

William Lee, CFPIM Dean of Executive Education and Director of International Alliances | Rice University Jones Business SchoolTish PatelPresident | Houston APICS Chapter

Senior managers and boards of directors do themselves a disservice by failing to learn about their supply chains. Collaboration among supply chain personnel, senior management, and board members is an advanced concept, but there is no doubt that such teamwork can drive meaningful improvements. This session will discuss the use of sales and operations planning as a vehicle for enhanced collaboration, innovation, and growth.

Exploring Gartner’s Supply Chain Top 25 (Innovation and Advancement)Tampa

Dana Stiffler Managing Vice President, Supply Chain Strategy and Enablers | Gartner Inc.

Through nine years of its annual Supply Chain Top 25, Gartner Inc. has been raising awareness of the supply chain discipline and how it affects top and bottom lines. Learn how the most successful companies―such as Amazon, Apple, and McDonald’s―are demonstrating business leadership and using their supply chains to integrate demand, supply, and product into value networks.

Real-World Warehouse Location Accuracy (Operational Efficiency)Naples

Andrew Stein, CPIM Senior Inventory Management Supervisor | Caterpillar Logistics

When it comes to warehouse location accuracy, a great deal of time and energy are spent on the wrong things. This presentation will focus on reducing uncertainty in order to improve accuracy and identifying when it’s useful to embrace the gray areas. The presenter will detail techniques for reconciling inventory stock records with stock counts, identifying the right metrics, and effective bin auditing.

Polarities and Problems—An Important Distinction (Professional Development)Osceola Ballroom A

Joseph Brian Atwater, CPIMAssistant Professor | Indiana University SoutheastPaul Pittman, CFPIM, CSCP, JonahProfessor of Business Administration | Indiana University Southeast

Everyone faces occasional back-and-forth shifts at work. Contrary to popular belief, these are not examples of leaders who are unable make up their minds. In reality, this to and fro is necessary for managing the inevitable polarities of a larger whole. This presentation will introduce the concept of polarity management and how to apply it to common business dilemmas.


27

Identifying and Eliminating Supplier-Derived Risk (Risk and Resiliency)Osceola 4-6

Alan Dunn, CPIMPresident | GDI Consulting and Training

Are some of your critical suppliers performing poorly and creating unreasonable risk for your company? Are you concerned about your suppliers’ economic viability? Are your current supplier-evaluation methods inadequate? This presentation will help you develop and execute a comprehensive supplier performance and risk assessment and discover how to more effectively evaluate your most important suppliers.

This educational session qualifies as RME3 Assessing Currency Risk and Mitigation Strategies as part of the APICS Risk Management certificate program.

Sustainability Delivered—Interpreting and Executing the Vision for Tangible Benefits (Sustainability)Osceola 1-3

Rocco P. Ciccolini Operations Advisory Manager | PwCNic Delaye Sustainable Business Solutions Advisory Director | PwCJonathan Thatcher, CSCP Director of Research | APICS The Association for Operations Management

Corporate sustainability is about improving the societal impact of an organization in a way that is meaningful, measurable, and makes business sense—and the supply chain plays a key role. This session will use a PwC-APICS joint research study to explore the gaps in supply chain sustainability commitment and perception between senior management and practitioners. Supply chain sustainability strategy, communication, metrics, performance, and business value will be discussed.

APICS Operations Management Now LiveTallahassee

Abe Eshkenazi, CSCP, CPA, CAEChief Executive Officer | APICS The Association for Operations Management

Every Friday, APICS CEO Abe Eshkenazi, CSCP, CPA, CAE, emails the APICS community a newsletter highlighting current headlines that connect the APICS body of knowledge to real-world news. Discover how APICS Operations Management Now comes together each week, and help shape the content of the October 4 issue during this lively, interactive session.

4:00 p.m.–5:15 p.m.

Achieving Value Chain Transformation at DuPont (Collaboration)Miami

Ginny Youngblood, CPIM, CSCPGlobal Business Process Management Lead | DuPont

All elements of value chain transformation are necessary in order to achieve sustainable results, and business process management (BPM) is a key enabler of each of these transformation elements. Through a case study at DuPont, this session will depict the critical success factors of BPM, including how starting small, obtaining an executive sponsor, and monetizing results can benefit your organization through increased transparency, ownership, and agility. Attendees will learn to accelerate the rate of change with BPM, create a “value story,” support objectives, and foster open communication.

28

4:00 p.m.–5:15 p.m. (cont.)

BRICS Panel: Building International Supply Chains for Economic Growth and New Consumers (Innovation and Advancement)Osceola 1-3

Moderator:Eric SchneiderVice President, Channel Services | APICS The Association for Operations Management

Panelists:Antonio Galvao, CSCPVice President Supply Chain | Global I&L Business PartnerKira KatasonovaSM Commercial Supply Coordinator | ZAO Tetra Pak Russia Cobus Rossouw, CSCPChief Integration Officer | Imperial Logistics and President of SAPICS, South AfricaBehram R. SabawalaChief Financial Officer | Drive India Enterprise Solutions Ltd. (DIESL)

The world is entering a new phase of economic growth, and output from BRICS (Brazil, Russia, India, China, and South Africa) countries contributes to an undeniable piece of the equation. Not only are BRICS developing their own manufacturing and service sectors, but their lands also are home to a bourgeoning group of consumers. This panel will explore key challenges and benefits.

Performance Breakthroughs for Heightened Customer Service (Operational Efficiency)Naples

Christoph LenhartzGeneral Manager EMEA | Pinnacle Strategies

Customers expect fast and reliable delivery of quality products. This presentation will use real-life case studies to illustrate the value of rapid analysis and bottleneck improvement teams for achieving these goals. Meant to serve as a short-term intervention that creates results in less than two months, rapid analysis and bottleneck improvement teams work to increase output using existing resources.

Speak and Be Heard—Tips for Meaningful Communication (Professional Development)Osceola Ballroom A

Linda TrignanoPresident | Trignano Consulting

Your style of communicating, the value of your messages, and how others view you all are important elements when it comes to connecting with managers, peers, and associates. It is critical that you successfully communicate with different people in different ways. This session will help you speak with clarity and capture the essence of you, your career, and your personal impact.


29

Your Shockproof Value Chain (Risk and Resiliency)Osceola 4-6

Tim CollinsManager | Wilson Perumal & CompanyScott StallbaumConsultant | Wilson Perumal & Company

Every operation, interaction, and transaction within a value chain is an opportunity to deepen your understanding of how your organization can prepare for and respond to unanticipated failures. During this presentation, the speakers will illustrate a different approach to risk—one that enables businesses to transform themselves into high-reliability organizations.

This educational session qualifies as RME4 Vulnerability Assessment as part of the APICS Risk Management certificate program.

The Supply Chain in Reverse—Component Remanufacturing at Rolls-Royce (Sustainability)Tampa

James Tilton, CPIMLogistics Manager | Rolls Royce CorporationPeter Clonts, CPIMMaster Scheduler | Rolls Royce Corporation

Reverse logistics is the movement of products, materials, and information for the purpose of proper disposal and creating or recapturing value. This session will investigate the world of reverse logistics, with the presenters sharing important lessons in remanufacturing and closed-loop supply chains based on real-world examples from Rolls-Royce Corporation.

Making Sense of Sustainability (Sustainability)Tallahassee

Steven A. Melnyk, Ph.D.Professor of Operations and Supply Chain Management | The Eli Broad College of Business, Michigan State UniversityNicholas LittleAssociate Director, Executive Development Programs | Associate Director, Railway Management Programs, The Eli Broad College of Business, Michigan State University

Understanding the challenges of tomorrow’s supply chain and how to incorporate sustainability efforts is crucial to business success. As demand for rare-earth elements, steel, and concrete outrun supply, sustainability efforts will be imperative to maintaining a balance. This presentation will detail seven senses of sustainability and ways to maximize the intersection of economic, social, and environmental concerns.

5:30 p.m.–6:30 p.m.

Town Hall and Membership MeetingOsceola B

Join APICS CEO Abe Eshkenazi, CSCP, CPA, CAE, and board of directors chair Robert Boyle, CFPIM, CIRM, CSCP, CPA, for the seventh-annual Town Hall and Membership Meeting. Have your questions answered and learn more about APICS’s initiatives and strategic direction.

30

TuESday, oCTobEr 1

8:00 a.m.-9:30 a.m.

2013 APICS World CaféOsceola Ballroom CD

Competition to identify superior supply chain and operations management talent is a top priority. With that in mind, company decisions makers must maximize their abilities to attract and retain the best workers. At the APICS 2013 World Café, participants will have the opportunity to explore the obvious benefits, not-so-obvious benefits, and challenges of diversity initiatives.

9:45 a.m.–11:00 a.m.

Segmentation in Demand Planning for Enhanced Forecast Accuracy (Business Analytics)Miami

Jeff MeterskyVice President, SIOP Practice | CHAINalytics Jim DavisDirector of Demand Planning and Customer Service | Colgate-Palmolive

Supply chain and operations management professionals consistently say one of their biggest challenges is the demand planning process. Despite significant technological advancements—the rise of big data, demand sensing, machine learning, and more—companies still fail to improve service levels and reduce safety stock. This session will explore Colgate-Palmolive’s ongoing efforts to enhance its demand planning and forecasting processes.

Women in Supply Chain—An Informed Panel Discussion (Innovation and Advancement)Osceola 1-3

Moderator:Shari Ruelas, CPIM, CSCPArea Coordinator, Value Chain Optimization–US East | Chevron Products Company

Panelists:Helen Dimond Division Supply Chain Manager | Cooper Safety Tish Patel President | Houston APICS ChapterJanet Poeschl, CPIM, CIRM, CSCPVice President Supply Chain | Pacific Natural Foods

The deficit of women in supply chain and operations management roles across all sectors is indisputable. However, professional women can overcome gender bias and lower pay to find success and satisfaction. Join accomplished industry leaders as they discuss their paths to career growth, lessons learned, and the enduring potential of women in this field.

Maximized Value Stream Mapping (Operational Efficiency)Naples

Christopher MartinProduction Planning Supervisor | Case New Holland

Is your company making the most of its value stream maps (VSMs)? Attend this session to better understand mapping theory, customer requirements, cell measurement, and more. The presenter will share a case study and develop with the audience’s input a simple VSM for the manufacture of a video game console that reveals primary flow elements and typical constraints to be managed.

31

Promoting a Learning Culture for Heightened Performance and Advancement (Professional Development)Osceola Ballroom A

Charles P. Allis, CPIM, CSCPSupply Chain Manager | Pratt & WhitneyCompanies spend millions on training and development, yet return on investment often is questionable. This session will explore techniques for maximized learning for both individuals and teams. Transformative and transactional leadership styles will be investigated, as well as how to direct a learning culture, achieve collaborative inquiry processes, and apply optimal management styles.

Building Cultural Supply Chain Understanding (Responsiveness)Osceola Ballroom B

David T. Jankowski, CFPIM, CSCPDT Jankowski & AssociatesTo actively compete in international markets, business leaders must understand local cultures and values. Strengthening cultural understanding enables an organization to build and maintain robust partnerships. This interactive presentation will provide attendees with an understanding of cultural relationship challenges, research tools for assessing work styles and values, and techniques for shared cultural learning.

Risk Assessment Tools and Techniques (Risk and Resiliency)Osceola 4-6

Gregory L. Schlegel, CPIM Adjunct Professor, Supply Chain Risk Management | Lehigh University

There are several emerging tool kits that help people ensure preparedness and responsiveness in supply chain risk management. One such device examines the four pillars of supply, process, demand, and environmental risks. This session will explore heat maps, what-if analysis, and predictive analytics, as well as how to apply these valuable tools.

This educational session qualifies as RME1 as part of the APICS Risk Management certificate program.

academic Sessions Green Actions and Reactions (Sustainability)Tampa

Frank Montabon, CPIM, CIRM, CSCPAssociate Professor of Operations Management | Iowa State UniversityDave CantorIowa State UniversityJing DaiWestern Connecticut State UniversityEnvironmental sustainability issues are a priority for many companies, as green initiatives can be both differentiators and cost savers for businesses looking to gain competitive advantage. Using an innovative analysis technique, the research shared by the presenters will examine why certain companies choose to develop environmental capabilities, specifics on the environmental efforts adapted by leading businesses, and the effects of competitor endeavors.

Risk and Resiliency for More Sustainable Supply Chains (Sustainability)Tampa

Pam Keystone, PhD, CSCP, CIRMAssistant Professor of Business Administration | Lees-McRae CollegeRisk and resiliency planning must be included in supply chain courses if the industry hopes to meet customer demand and increase organizational sustainability. This presentation explores the impact unforeseen events can have on supply chains, how organizations can assess risk, and strategies for increasing resiliency in order to strengthen supply chains.

32

TuESday, oCTobEr 1

1:00 p.m.–2:15 p.m.

A New Perspective on Operational Excellence (Operational Efficiency)Naples

Christopher SeifertConsultant | Wilson Perumal & Company

Operational excellence is an established tactic for improving execution ability, reducing risk, and boosting financial performance. However, traditional operational excellence approaches are lengthy and costly to implement, while often yielding only incremental improvements. This session will reveal a system that can be applied across all industries to rapidly deliver transformative business performance without common drawbacks.

Five Disciplines for Fast and Fruitful Meetings (Professional Development)Osceola Ballroom A

Thomas SchultePrincipal | TS Consulting

Meetings are necessary for making plans, overcoming problems, and communicating strategies. Unfortunately, they also can feel like punishment for something wicked you did in a past life. In this session, the presenter will detail best practices, tips, and techniques for running productive meetings. By attending this session, you will learn how to reduce waste and dramatically improve the meetings at your own workplace.

academic Session

George and Marion Plossl Research Fellowship Presentation (Innovation and Advancement)Osceola 1-3

The APICS Foundation awards the George and Marion Plossl Research Fellowship to a doctoral candidate for innovative, practical, and insightful dissertation work in operations management. Entrants are doctorate candidates in operations management or a closely related field at fully accredited universities. Attend this session to see the grand-prize-winning project announced and presented. This fellowship, which emphasizes practical, usable research, was named in honor of the late George and Marion Plossl, leading volunteers and longtime supporters of the APICS Foundation.

1:00 p.m.–2:45 p.m.

Resource Management—Strategies and Tools for Success (Professional Development)Miami

Richard K. Donahoue, CPIM, CSCP, APICS Master Level InstructorPresident | Donahoue & Company

Connecting strategy, operational applications, and tactical applications is essential to effective supply chain and operations management. This session is intended for individuals who are working toward the APICS Certified in Production and Inventory Management certification, with a focus on the Strategic Management of Resources module. The presenter will explore in-depth the five common competitive strategies, as well as classic performance objectives.

33

1:00 p.m.–3:45 p.m.

The Intricacies of Forecasting—SimplifiedTallahassee

David Ross, PhD, CFPIM, CSCPSenior Manager, Professional Development | APICS The Association for Operations Management

“The forecast is always wrong.” You’re no doubt quite tired of hearing this, but—as with all good clichés—there is some truth to it. In this presentation, attendees will experience a new way of managing the forecast in order to achieve heightened customer relationships. The presenter will share proven techniques that enable more sophisticated and accurate forecasts, tools for increasing productivity, and practical cost-reduction strategies.

2:30 p.m.–3:45 p.m.

Better Collaboration for Visibility and Profitability (Collaboration) Osceola Ballroom B

Rich KatzChief Technical Officer | Elemica

As supply chains extend globally and networks become more distributed, greater risk and reduced visibility become significant challenges. It’s vital that businesses establish a clear focus on sensing, shaping, and driving intelligent responses to supply and demand. In this presentation, the speaker will discuss how to create a demand-driven value network, its core functional capabilities, and the benefits trading partners can receive.

Elevate Your Personal Brand and Advance Your Career (Professional Development)Osceola Ballroom A

Lisa Anderson, CSCPPresident | LMA Consulting Group

Translating your supply chain and operations management skills, talents, and experiences into a powerful personal brand is essential to career success. This presentation will feature an interactive discussion on methods for developing and elevating your personal brand. You will learn how to get your boss to notice your accomplishments, be recognized for your contributions, and more.

Chronic Disruption—Managing this Surreptitious Supply Chain Risk (Risk and Resiliency)Osceola 4-6

Jonathan Thatcher, CSCPDirector of Research | APICS The Association for Operations Management

Supply chain chronic disruption is defined as “persistent disruption that degrades, but does not inhibit, function” and “disruption that does not respond to traditional remedies.” Nearly three in four supply chain professionals report experiencing chronic disruption during their careers. Based on groundbreaking 2013 APICS research, this session will examine how to recognize chronic disruption, its causes and risks, and the important role of supply chain strategy.

34

PLanT TourS

See the best practices and concepts you learn in APICS 2013 educational sessions in action. Join us for one of 13 plant tours offered at APICS 2013.

Central Florida Box CorporationTuesday, 8:00 a.m.–noon

DardenMonday, 12:30 p.m.–3:30 p.m.Tuesday, 1:00 p.m.–4:00 p.m.

Fedex GroundMonday, noon–4:00 p.m.Tuesday, noon–4:00 p.m.

Lockheed Martin Training and Logistics SystemsMonday, noon–4:00 p.m.Special requirements: apics.org/specialplanttour

Lockheed Martin Missiles and Fire ControlTuesday, 9:00 a.m.–11:00 a.m.Special requirements: apics.org/specialplanttour

Mercury MarineTuesday, 8:00 a.m.–noonTuesday, 1:00 p.m.–4:30 p.m.

Mitsubishi Power SystemsTuesday, 1:00 p.m.–5:00 p.m.Special requirements: apics.org/specialplanttour

Nautique BoatsMonday, 1:00 p.m.–4:45 p.m.

Orlando International AirportTuesday, 8:30 a.m.–12:00 p.m.

Regal Marine IndustriesMonday, noon–4:00 p.m.

Haven’t purchased a plant tour yet? Add one today for only $75. Space is limited. Visit the registration desk for a list of available tours.

35

peers have joined the APICS community.

What are you waiting for? Discover what APICS can do for you.

37,000+

apics.org/membership

Get educated.Get your APICS certification.Get paid up to 21% more*.

*According to the Operations Management Employment Outlook

apics.org/certification

36

STudEnT and SChoLar ProGramS

Whether you’re having lunch with your mentor or attending a panel discussion featuring APICS community leaders, you will have the opportunity to network with industry decision makers who can help you find the path to career success.

Participate in the aPICS Student Career fair

Back by popular demand, the APICS Student Career Fair is an opportunity for students and APICS Scholars to access recruiters and interview with companies that are hiring talented young professionals.

aPICS Scholar and Student Events

Saturday, September 287:30 a.m.–9:00 a.m. Scholar Welcome Breakfast and Orientation 9:00 a.m.–1:00 p.m. Student/Scholar Orientation and Lunch 1:40 p.m.–5:00 p.m. APICS Leadership Summit 5:00 p.m.–6:00 p.m. Scholar Mentor Meet and Greet 6:00 p.m.–7:30 p.m. Welcome and Recognition Reception

Sunday, September 29noon–1:30 p.m. APICS Student Poster Presentations2:30 p.m.–3:45 p.m. International Student Team Competition Presentations4:00 p.m.–5:30 p.m. APICS Head of the Class Competition

Tuesday, October 111:00 a.m.–noon Scholar Closing Reception

International Student Team Competition

This past spring, five APICS districts hosted District Case Competitions, and the winning student teams will be competing against one another on-site at APICS 2013. Competitors will engage in five rounds of a computer simulation powered by The Fresh Connection, a supply chain learning experience in a virtual environment. Come learn more about competitor challenges, round-by-round results, and student experiences. Winning teams will be announced at the APICS Foundation luncheon Tuesday, October 1, 11:30 a.m.–1:00 p.m.

37

The APICS 2013 Academic Program takes place throughout APICS 2013, enabling academics and practitioners to work together to further the field of supply chain and operations management. APICS 2013 will integrate academic tracks with educational sessions in order to reinforce the conference theme, The Supply Chain Experience: Leveraging the Power of the Customer.

aCadEmIC ProGram

38

aPICS 2013 ExPo maP

1625 1724

1623 1722

1725

1723 1822

1825 1924

1823

19232025 2124

2023 2122

1619 1718

1617 1716

1717 1816 1917 20162019 2118

2017 21161811

16131710

1611

2013 2112

2011 2110

1607 1706

1605

1707 1806

1705

1807 1906

1805

1907 2006

1905

2007 2106

2005

1824

ENTRANCE

At this year’s expo, you will learn about the latest technologies, discover new solutions to imme-diate and long-range business needs, uncover emerging trends in the supply chain, and develop valuable resources and partnerships.

Expo hours:Sunday 11:00 a.m.–6:30 p.m.Monday 10:00 a.m.–2:00 p.m.

40

ImPorTanT aTTEndEE Info

resources

FedEx Office Business CenterExhibit Hall Level of the Gaylord Convention Center

A full-service business center includes photocopy services, laser printing, document binding, network printing, off-site production, name badge creation, notary services, poster and banner printing, two-color letterhead, pamphlets and brochure production, faxing, computer services, and internet connectivity. The business center is manned by a professional FedEx Office service team and is available for the receiving and distribution of conference materials. Receiving of all conference related materials will be billed at the prevailing rate.

Hours of retail operation are seven days a week, 6:00 a.m.– 9:00 p.m. Customized hours are available with advance notice. Please contact the FedEx Office for additional details at +1-407-552-2954.

Lost and foundRetrieved items will be turned in to Gaylord Palms security.

Expo Guidelines

No solicitingWhile all conference registrants are invited to the Expo, any attendee who is observed to be soliciting business in session rooms, public spaces, and aisles of the exhibit hall or in another company’s booth will be asked to leave immediately. Additional penalties may be applied. Please report any violations to show management immediately.

Children in the ExpoA parent or guardian must accompany children under the age of 18 in the exhibit hall. For safety reasons, children are not permitted to enter during move-in or move-out. This policy will be strictly enforced.

41

Your next career is waiting for you. Post your résumé. Find a job. Start today.

apics.org/careers

attendee Policies

Conference badgesAttendees must wear badges to enter all APICS functions. Badges will be checked for entry to the exhibit hall, general and featured speaker sessions, educational sessions, and all special events. Please be sure to register your guests, as they will not be permitted entry to any APICS function without an APICS badge or event ticket.

Responsible drinkingAPICS endorses responsible drinking policies for its attendees. No one under 21 years of age will be served alcohol at any APICS function, and anyone who appears to be intoxicated will not receive service.

Attendee liabilityAttendees acknowledge that they are participating in APICS events and activities of their own free will and assume responsibility for their own well-being.

Letter of attendanceAll attendees will be emailed a letter of attendance the week after the conference. For more information, ask an APICS Customer Service representative at the Registration desk.

42

noTES

43

noTES

44

noTES

45

noTES

46

noTES

Scan the QR code below to download your

free APICS 2013 research report Project

Management Insights and Innovations

and to receive information about

APICS products and services.

Access your virtual APICS attendee bag!

It’s your one-stop shop for everything APICS.

apics.org/virtualcenter

Access knowledge and experts on the forefront of today’s supply chain challenges at APICS events across the globe.

Learn more at apics.org/events.

aPICS 2014 ShanghaiAPICS returns to Shanghai! Don’t miss the opportunity to network with your peers and gain insight into how companies known for supply chain innovation are achieving corporate competitiveness.

April 17–18, 2014Shanghai, China

best of the best Sales and operations Planning ConferencesAPICS has two opportunities in 2014 for you to access the most talented presenters and industry experts to help you improve your S&OP process.

May 2014 | EuropeJune 2014 | Chicago, Illinois, USA

aPICS 2014Join us for the supply chain and operations management event of the year. APICS 2014 will provide comprehensive, end-to-end supply chain best practices and solutions for your organization. APICS members enjoy significant savings!

October 19–21, 2014New Orleans, Louisiana, USA

aPICS 2014 dubaiAPICS is proud to host our inaugural conference in the Middle East. At APICS 2014 Dubai, you can connect and engage with your peers around the world on core supply chain and operations management topics and emerging trends in global markets.

November 12–13, 2014Dubai, United Arab Emirates

2014 aPICS ConfErEnCES

APICS 2013 is proudly sponsored by

APICS 2013 is presented by APICS and the APICS Foundation

apics apics foundation - barbara hamilla...4 schedule at a glance sunday, september 29 8:00...

Documents