Employee NewsletterApril 2015

Letter From the CEO

By all accounts, 2014 was a great year for AppleCare, with the launch of several new initiatives and locations, and unprecedented growth across our business. And if these first few months are any indication, I believe 2015 will bring even more excitement and success. Please know that I directly attribute these successes to the hard work and dedication of all of you, the AppleCare team.  As we look ahead to the remaining three quarters of 2015, I would like to focus on five key initiatives:

Organizational Excellence and Standardization – There has been significant progress over the past few years, and this year we will continue to refine and develop our Policies and Procedures as well as our Standard Operating Processes.  The goal is to ensure that the patient experience is consis-tent across all AppleCare clinics.

Pod Empowerment – Through the sharing of more information, allow Pod leadership more au-tonomy, responsibility and accountability so that the clinics are more engaged in the company’s performance. Health care is very local and we trust our local AppleCare teammates to engage and deliver on our Core Values; Quality, Compassion, Effectiveness, Trust and Teamwork!

Alignment Initiative – We want to ensure that every job function and role is connected to Apple-Care’s Core Values and Vision. Therefore, we are developing and implementing job descriptions, performance reviews and tools that are aligned with the company’s Core Values and Vision.

Employer Services – Integrate our Occupational Health, Workers’ Compensation and AppleCare Advantage Plan into a cohesive marketing plan, and deliver services to employers in an organized and structured manner.

Marketing and Advertising – Continue with our local grassroots efforts and leverage our partner, DXM, with large-scale marketing, advertising and digital media. This year looks to be another year of growth for AppleCare, as we just celebrated our newest clinic addition in Pooler, and we are initiating plans to open two new clinics later this year. The first of these new clinics will be located in Macon, GA, and the second will be another joint venture with Memorial Health in Savannah. Stay tuned for more information about these plans over the next few months! Finally, as always, I would like to thank you all for everything you do to make AppleCare a success, and a wonderful place to work. Your hard work and dedication is noticed and appreciated by all of us.

Chase Finley, CEO

April 2015

As we continue our partnership with DX Marketing to help increase brand awareness, and drive patients to our centers, we’ll be moving into the Spring with our $19.99 Spring Sports Physical.

The AppleCare family continues to grow, and in February, we added our 14th location with the strategic partnership of the Memorial Health | AppleCare Urgent Care in Pooler. After renovations, the new location opened in Godley Station with a ribbon cutting event that was attended by AppleCare and Memorial Health physicians, support staff, and Pooler Mayor, Mike Lamb.

Brunswick

Camden

NEW HIRES: LPN Avery Crawford Patient Services Coordinator Ashley Howard

FNP Sarah Helton, Dr. Albert Thompson MD, and PA Questa Tingler

Congratulations for 8 Years of service Alice Everett, 5 years Ed Carlson and 6 Years Christine Scafuri

Team Leader PA Greg Williams receives 5 year anniversary gift from Medical Director Dr. Eric Powell

PSC Molly Harden, PSC Brittany Palardis, PA Amber Bell, LPN Donna Horan, RT Charla Harris

VP Business Development Alex Thompson receives five year anniversary gift from Chase Finley

COR POR AT ENew Hires: Accountant Robin Perling

Meet your Finance DepartmentAlice Everett, Karen Butvinik, Robin Perling, Jennifer Widincamp

Jesup

WaycrossNEW HIRES: RT Jessica Mikell, RT Yuri Martin, LPN Donna Horan, PSC Falone Carter

NP Mesheal Leverett, PSC Falone Carter, PSC Leslie Fulford, Clinic Manager RT Jenna Hutchinson, MA Casey Hall, RT Yuri Martin

Congratulations to Jenna Hutchins on the birth of her daughter, Della Mae Torres, born on February 6th.

Meet Dr. Kalpana Nayak MD

LPSC Charlotte Rhinehart, Team Leader PA Paul Kiff, PSC Lisa Tatum, FNP Linda Hall, RT April Davis, LPN Kaitlin Parker, RT Marybeth Anderson, Clinic Manager LPN Dana Dowling, RT Melissa Overstreet, LPN Lindsey Gold

FNP Linda Hall

Perry

Warner Robins

NEW HIRES: RT Miriam Esteve, PSC Heather Odom

Perry Patient Appreciation Day

Patient Services Coordinator Heather Odom answers patient questions

Warner Robins Perry team at the Cantrell Center ‘Run to Lose’ 5K in Warner Robins

MA Shiree Crocker, RT Regina Boone, RT Katherine Komjathy, PSC Amy Faragason, Clinic Manager LPN Betsy Mead, MA Lisa Justice, PSC Ameshia Sampson, FNP Craig Smith, FNP Erin Burch, Team Leader PA Nikki Lytle, RT Kristel Kirchner

Perry Mayor James Faircloth and Team Leader Nikki Lytle at the Appreciation Day Event

Perry Clinic members andcommunity members celebrating the event.

Pooler

Savannah

Savannah

NEW HIRES: RT Stacy Davis, RT Jennifer McMurray, RT Maria Tirey, LPN Allison Wilson, PSC Monica Padgett, PA Emily Baise-Shuman, FNP Jennifer Bootle

Savannah Ribbon Cutting

Southern Womens Show Congratulations to Lindsay Abernethy, on the birth of her daughter, Rita Lane, born February 6th

AppleCare and Memorial staff celebrate Pooler Grand Opening

Official Ribbon Cutting

Memorial Health | AppleCare Urgent Care opened it’s doors at their newest location in Pooler on Tuesday, February 24th, with a ribbon cutting ceremony. Officials from Memorial Health, AppleCare, physicians, support staff, Pooler Chamber members, and Pooler Mayor, Mike Lamb were in attendance to welcome the new facility.

NEW HIRES:

Dr. Nathan Samras M.D.Dr. Gary Fischer M.D.PA Teyonka Wilson PA Kim Benson LPN Patricia Coleman LPN Kedra JacksonRT Kandi Jenkins PSC Erica McKiver PSC Blake Stefanick PSC Amanda Heath

Statesboro

VidaliaNEW HIRES: PSC Vickie Reynolds, RT Rick Cliett

NEW HIRES: RT Michael Dean, PSC Jennifer Jones

PSC Beverly Carroll, LPN Tammie Furman, NP Courtenay Lanier, RT Joyce Marsh

PSC Brenda Morris, NP Dorsey McMichael, LPN Lynn Bland, RT Erica Williams, LPN Jennifer Bass, PSC Vickie Reynolds

Congratulations to Teresa Cheney, for graduat-ing from Georgia Southern with her Doctorate of Nursing Practice on December 12, 2014.

CONGRATULATIONS!Courtenay Lanier married Lee Tillman on Nov. 1st and will be living here in Statesboro. Please congratulate her as being Mrs. Lee Tillman.

FNP Courtenay Tillman

Tifton

Valdosta

NEW HIRES: PSC Emily Smith

Clinic Manager Paige Spell and LPN Justin Mercer

RT Nina Bussone, PSC Shannon Ray, PSC Jennifer Dennison, Clinic Manager LPN Paige Spell, LPN Andrea Bruning, PA Joe Hendrix

Senior Lead PSC Amanda Jackson and ClinicManager Paige Spell

Dr. Marcus Roberts, PSC Candace Delbrey, LPN Connie Calhoun, Lead PSC Amanda Jackson.

Baxley

Douglas

NEW HIRES: PSC Renee Sikes

Introducing new Douglas Apple, Corbin Moore. Born Sept. 26 to Kristie Moore.

PSC Mary Ashley Barbaree, NP Jessica Courson, RN Julia Thomas, LPN April White, RT Kristie Moore.

PA Chuck Militello, LPN Amy Johnson, PSC Renee Sikes, RT Kelli Douglas

CONGRATULATIONS! To Amy Johnson’s daughter, Kasie Johnson, for being named the Region 1-AAA Softball Player of the Year following an outstanding season! Johnson helped pitch and bat the Lady Bears to a school-record 30 wins, posting an 11-4 record on the mound, and batting .381 at the plate.

NEW HIRES: RT Stephanie Tanzer

HR CornerGOALS, VALUES AND VISION

As we get into the heart of 2015, I am excited to announce that we have finalized this year’s Performance Objectives!

As we begin to lay the foundation for providing regular performance feedback to everyone in the organiza-tion, this is an important milestone in our organizational development. Through this process of goal setting, measurement, and achievement, we are building a culture where incremental improvements are identified and celebrated.

While achieving these objectives (goals) will help us support our Company Vision – providing quality and convenient healthcare services for our communities – the manner or ‘style’ in which we accomplish these goals is equally important.

The AppleCare culture is based on five very important words – Quality, Effectiveness, Compassion, Team-work, and Trust – the AppleCare Core Values.

Our Core Values provide a framework for defining how we function as an organization, both internally with each other, and externally supporting our communities. Each of these values is demonstrated every day by your individual and collective decisions, actions and interactions with each other, our patients and the com-munity at large. In short, our core values are alive through you!

As we strive to exemplify our company vision, we want to continue to set and achieve goals in a manner that is consistent with what is right for our patients, our employees, and the AppleCare organization. I look for-ward to working with each of you as we align goals and values to work toward our vision in 2015!

Planting the Seeds Since March of 2014, AppleCare’s growth has provided the opportunity to create seven new roles with-in the organization. All seven have been filled with internal candidates!

What are you doing to prepare yourself for the next opportunity?

“Your big opportunity may be right where you are now.” - Napoleon Hill