application of 5-s practice in tuen mun hospital prepared by mr. albert lee, dm(physio) and ms zoey...
TRANSCRIPT
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Application of 5-S Practice in Tuen Mun
Hospital
Prepared by Mr. Albert LEE, DM(Physio) and Ms Zoey LEUNG, Training Officer
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Road of 5-S implementation in Tuen Mun Hospital
• 5-S principles were firstly introduced by core members of Hospital Quality Improvement Committee in 1999
• It was noted some frontline staff attended 5-S training and the techniques have been already applied in some of the quality projects then
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Road of 5-S implementation in Tuen Mun Hospital ~ con’t
• Albert Lee attended 5-S seminar organized by OSH Council and noted that 5-S principles were widely practised in the private sector with rewarding results
• The promotion of hospital-wide 5-S practice started with the proposal of allocating training fund from the T&D Committee
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Training of 5-S
• Training & Development Section of Human Resource Unit of TMH - Zoey Leung
• Training fund allocated in year 2000
• Professor Ho contacted for assistance
• By September 2000, more than 60 supervisors and frontline staff attended training including HCE
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Other departments’ initiatives
• TMH staff attended the first 5-S seminar organized by HAHO in 2000 - PMH model
• O&T Department’s 5-S project won the 1st runner-up prize in LRT OSH enhancement forum in July 2000
• O&T Department presented her 5-S project in our monthly management meeting in August 2000
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Other departments’ initiatives - cont’d• There are other department already devising
5-S plans and observing 5-S principles; and yielding positive results
• In September 2000, HQIC supported the first 5-S Practice Competition in TMH
• Organizing team - Albert, Tsui, Bonnie, Zoey & David
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TMH 5-S Practice Competition
• 16 teams participated
• $500 were rewarded to each team
• Audit visits to the 16 workplace to identify the 5 finalists
• The final competition in March 2001
• Competition in form of PowerPoint presentation and role-play
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TMH 5-S Practice Competition
• Professor Ho was invited as a member of our judging panel
• Other members included HCE, GM, COS, HQIC Chairman
• The winning teams were rewarded $1000, $700 and $500
• More than 220 attendance• Representatives from 5 hospitals attended
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Other activities in 2001
• Visit by HK 5-S Association in April 2001
• Participated the seminar organized by 5-S Association in May 2001
• 5-S seminar organized by HAHO in June 2001
• Visit by Yan On Hospital in September 2001
• Additional supporting staff to support 5-S implementation in various departments in year 2001
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Benefits of 5-S Applications• Efficiency • Resources Untilisation• Reduce wastage• Save time, space and financial resources• Staff Satisfaction• Enhance team spirit and staff morale• Quality patient services• Prompt treatment for patients• Increase OS&H performance
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Clear guidelines and concepts shown to staff in CSSD
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Daily tasks checklist by CSSD
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Duty organisation by CSSD
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Organised racks by CSSD
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Organised racks by CSSD
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Walkway clearance by CSSD
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製造日期
有效日期收貨日期
Material labelling by CSSD
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Better control over stock volume by CSSD
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Enhanced OS&H awareness by CSSD
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Daily work list by CSSD
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Well-organised racks by Clinical Oncology Department
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Well-organised racks with separators by Clinical Oncology Department
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E-trolley of O&T Department
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E-trolley of Orthopaedics Department
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E-trolley by O&T Department
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Well-organised small space by ENT Department
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Well-organised small space by ENT Department
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Well-organised & clear guides of material location by ENT Department
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Well-defined material presentation by Surgery Department
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Well-designed and organised notice board by Surgery Department
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Keys to Success
• Managerial support• Be creative• Have focused purpose• Don’t mind small coverage• Collect team commitment• Mutual sharing and exchange
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Future development
• Establish an efficient mechanism to dispose surplus or unusable items supported by Administration
• Support those departments not yet implemented 5-S principles
• Provide training on 5-S principles• Utilise manpower for realising 5-S principles• The 2nd 5-S competition, if feasible
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Success
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Saving
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Synthesis
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Support
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Satisfaction
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Sayonara