appreciating the role of the paratransit sector in the quest for sustainable urban mobility...
TRANSCRIPT
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specialists in strategy & complex chance processes
SATC 7 JULY 2016
APPRECIATING THE ROLE OF THE PARATRANSIT SECTOR IN THE QUEST FOR SUSTAINABLE
URBAN MOBILITY IMPROVEMENTS
05/02/2023
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The case for investing in paratransit capacity – early lessons from the Cape Town N2 Express Joint Venture
experience
Nico McLachlan ODA
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FOCUS OF THIS PRESENTATION
01 To share some lessons learnt from MyCiti phase 102 To put forward “A new perspective” on paratransit capacity building03 To provide an overview of the N2 Express Capacity Building Program04 To stimulate discussion on wider application possibilities
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PHASE 1 LESSONS
Time spent on matters such Market Share determination, settling Compensation and forming VOC s by far outstripped time spent on “developing human capital and building institutional capacity”
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WHAT WE SPENT TIME ON SETTLING COMPENSATION…
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WHAT WE SPENT TIME ON NEGOTIATING CONTRACTS…
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WHAT WE SPENT TIME ON GETTING READY TO OPERATE…
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PHASE 1 LESSONS
Capacity Building was dealt with as an after- thought and mostly on a crash course basis
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PUT YOUR HELMETS ON!
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WHAT IS CAPACITY BUILDING?
1. Capacity Building is not just Training2. Capacity Building needs to be
understood as:2.1 Investment in Knowledge & Skills
development, but also in changing beliefs & attitudes
2.2 Building Institutions, and 2.3 Changing Regulation to enable a
new game plan to unfold
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BUILD INSTITUTIONS
VOC Board
COO
Fleet Operations
CEO CFO
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THE N2 EXPRESS CAPACITY BUILDING PROGRAM 1. July 2014: Initial Objective: To build
sufficient human capital to govern & manage two VOC s
2. October 2015 Council adopts Industry Transformation Program
3. Revised Objective: To build sufficient human capital to govern & manage two RTC s, a number of pilot TOC s, and to participate in the structures of future VOC s
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THE N2 EXPRESS CAPACITY BUILDING PROGRAM
Year 1: 84 candidates nominated by 27 Associations
Learning potential assessment!
Focus 1. Introduction to Company Law & Corporate
Governance;2. Introduction to Management; 3. Introduction to Transport Management
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THE N2 EXPRESS CAPACITY BUILDING PROGRAM
Year 2: 74 candidates
In –depth psychometric assessments
16 candidates: Application of SA Companies Act 26 candidates UCT Center for Transport Studies Certificate in
Transport Management 10 candidates Financial Administrators Program5 candidates Human Resource Officers Program 5 candidates Office Mgt Program 12 Apprentices (Mechanical, Auto – electrical & bus body
repair)
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THE N2 EXPRESS CAPACITY BUILDING PROGRAM
Year 3: 65 candidates
25 candidates Facilities Mgt Program 8 candidates Management Development Program
(Transport Operations)10 candidates Financial Mgt Program5 candidates Human Resource Mgt Program 5 candidates Office Mgt Program 12 Apprentices (Mechanical, Auto – electrical & bus
body repair
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ALIGNING THE CAPACITY BUILDING PROGRAM WITH THE INDUSTRY TRANSFORMATION PLAN
PROVIDING THE HUMAN CAPITAL TO GOVERN, MANAGE & OPERATE FUTURE VOC S, RTC S AND TOC S
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Towards a Future StateI N D U S T R Y T R A N S F O R M AT I O N
TOC
RTCRegional/PTI based
Khayelitsha M Plain
Association A B C D E F G H I J K L M M N O P Q
VOC
A B
IRT Phase 2/3/4
Vehicle Operator CompanyAffected TOCs
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EQUIP THE TAXI INDUSTRY TO MANAGE RANKS, PUBLIC TRANSPORT INTER-CHANGES AND
PASSENGER MOVEMENT ON NMT INFRASTRUCTURE
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EQUIP THE TAXI INDUSTRY TO ESTABLISH SUSTAINABLE TRANSPORT OPERATIONS
Shifts required 1. From daily cash earnings to profit & loss;2. From inefficient many to super efficient few; 3. From one size fits all to “best fit” fleet mix; 4. From peak hour commuter service to
scheduled and complementary services; 5. From single revenue source to multiple
revenue options;
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QUESTION FOR DISCUSSION
Have we properly assessed the needs for minibus taxi industry capacity building, and are we
actively beginning to address these needs?
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