April WhiteSummary

Experienced military veteran and healthcare professional with nine years of experience licensed in phlebotomy, laboratory services, emergency medical response, and neonatal resuscitation with excellent communication skills, clinical and people skills.

Highlights

Board certified advanced clinical laboratory technician Trained in emergency response CPR/BLS certified Transfusion services specialist Beckman Coulter equipment maintenance Inpatient and outpatient care Neonatal care

Accomplishments

Diagnostic/Ancillary Services

Routinely demonstrated medical proficiency by performing transfusion services, microbiology, chemistry, urinalysis and hematology analysis for 500+ patients daily.

Patient Care

Ensured quality control through admissions, assessment, treatment, and referral for a broad range of patients. Treated patients suffering from trauma, acute chest pain, and infectious diseases.

Compliance

Implemented Standard Operating Procedures, which improved rendered services and quality assurance in accordance to Joint Commission standards. Performed transfusion services in accordance to the American Association of Blood Banks (AABB), and FDA regulations.

Facilitator

Trained over 100 nursing staff in proper handling and processing of lab specimens, blood product transfusion. Trained new 15 laboratory technicians on instrument procedures, and specimen processing.

Experience

Nursing Assistant

Performed 150 EKG's, 100 audiograms, administer 500+ immunizations, 250 venipunctures, 500 TB screenings, and wound care for patients.

Assisted with minor surgical procedures and served as a standby for female wellness exams for over 300 patients.

Performed routine neonatal exams, vital signs, IV therapy, and feedings for an average daily patient load of 3-5 neonates.

Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.

Managed daily patient load of 10-25 patients for four providers.

Clinical Laboratory Specialist

Performed maintenance, calibration and quality control on seven analyzers worth $900,000, contributing to annual shift workload of 60,000 tests.

Coordinated two bone marrow drives that registered 266 new potentially life-saving donors within a six day period.

Implemented seven new SOP's, which improved QA program for Microbiology in accordance to Joint Commission standards increasing proficiency for 11 technicians, ensuring quality patient care.

Trained 15 Indonesian medical technologists in effective use of dormant resources within a local MTF, which increased accuracy of results & improved patient/provider satisfaction by 90%.

Achieved departmental goals and objectives as a Green Belt team member at Naval Hospital Camp Pendleton by instituting new processes and standards for inpatient and outpatient care.

Organized and facilitated training for 95 nursing staff in proper handling and processing of lab specimens, blood product transfusion and emergency issuance protocol, which improved specimen analysis and minimized blood bank reportable events.

Management

Supervised maintenance, quality control, calibration, and validation review for microbiology department ensuring reliable results. Performed weekly inventory guaranteeing supply order management, reducing supply shortages by 91%.

Accurately accounted for and supervised the workload of 40 personnel resulting in 100% compliance of the Bureau of Medicine for Navy Medicine West.

Work History

U.S. Navy

July 2005 to Current

Medic – Nursing Assistant

Education

Associate of Applied Science: Medical Laboratory Sciences. Thomas Nelson Community College - Hampton, VA