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BEFORE THE ARKANSAS PU33LIC SERVICE COMMlSSION

E n e m Emciencv Arkansas

2010 Annual Report 08 -ab6 -&f

Part 1. Narrative Report

1. Executive Summary

The Energy EEciency Arkansas 2010 report for the Energy Eficiency Arkansas

program is provided by the Arkansas Economic Development Commission-Energy Office (the

“AEO”) on behalf of the Arkansas Oklahoma Gas Corporation, Arkansas Western Gas

Company, Centerpoint Energy Resources C o p , a l a Centerpoint Energy Arkansas Gas, The

Empire District Electric Company, Entergy Arkansas, Inc., Oklahoma Gas and Electric

Company, and Southwestern Electric Power Company (the “EEA Utilities” and, together with

the AEO, the “Parties”) for the statewide education program approved in Order No. 7 of Docket

No. 07-083-TF. Although not required by the PSC to participate in the First MOU, the Arkansas

Electric Cooperatives Corporation member electric cooperatives (“AECC”) agreed to voluntarily

contribute their pro-rata share for expenses contained in the First MOU.

On July 1, 2009, the Utilities and the Arkansas Economic Development Commission -

Energy Office (AEO) submitted to the Commission for approval the Memorandum of

Understanding for the Comprehensive Program Plan for Energy Efficiency Arkansas (“July 1,

2009 MOW) for the program period July 1, 20 10 to December 3 1 , 201 2. On August 27,2009,

the Utilities withdrew the Jury I, 2009 MOU and replaced it with a new Memorandum of

Understanding for the Energy Efficiency Arkansas Comprehensive Program (“First Amended

MOU”).

On November 16, 2007, the Commission approved the Quick Start EEA Program for a

term of November 1,2007 through December 31,2009. On March 20,2008, the Commission

extended the term of the Quick Start EEA through June 30,201 0.

Several parties submitted testimony regarding the First Amended MOU. In particular,

Audubon Arkansas provided significant comments and recommended revisions in testimonies

submitted on September 14, 2009 and November 13, 2009. On February 3, 2010, the

Commission issued Order No. 17, which approved the implementation of the EEA Q 1 8

Comprehensive Program @sed upon the First Amended MOW, for the program period (July 1 ,

2010 to December 31, 2012). Order No. 17 also included instructions for the formation of an

EEA Working Group to “explore Audubon’s proposals for changes in the MOU and

Comprehensive EEA Plan,” and directed the Working Group to submit a report to the

Commission concerning its findings, including any recommendations for enhancements to the

Comprehensive EEA Program.

On June 30,2010, the Working Group submitted a report to the Commission satisfying

the goals outlined in Order No. 17. The report discussed the Working Group’s membership,

activities, conclusions, dissenting opinions and recommendations for the EEA Comprehensive

Program. The Second Amended MOU (filed on November 3. 2010) revises the First Amended

MOU to reflect many of the findings and outcomes of the June 30,201 0 Working Group Report.

This EEA 20 10 Annual. Report covers the recommendations filed in the Second Amended

MOU. The report wvers the activities the EEA Comprehensive program that commenced on

July 1, 2010 through December 31, 2010. A Final Report for the EEA Quick Program covers

January 1, 2010 through June 30, 2010. The EEA Comprehensive Program consists of four

primary programs: Education and Information Outreach (Residential), Media Promotion,

Commercial and Industrial Education and Information Outreach, and Program Evaluation.

The EEA Education and Information Outreach (Residential) Program developed five fact

sheets: Heading, Cooling, Water Heating, Lighting and Appliances, and Locating and Sealing Air

Leaks. Each fact sheet provides customers with an explanation of low-costlno-cost actions that

they can take within key topic areas and the resulting benefits.

The Media Promotion component was developed by EEA Collaborative. The marketing

ad campaign was Tighten-Up Arkansas. The mass media covered TV, radio, and print ads. The

Tighten-Up Arkansas campaign received a Telly Award for the TV marketing campaign, The

EEA Comprehensive Plan seeks to build on the success for Tighten-up marketing campaign.

The Commercial and Industrial Education and Information Outreach component is a

major focus of the EEA Comprehensive MOU. The in-depth commercial training will benefit

several of the rebate program offered by the utility companies

The Program Evaluation component wilI be addressed in the 201 1 Annual Report. The EEL4 Comprehensive Plan has the budget allocation for 201 1 and 20 12.

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0 I 0 0% I 0 0 I 0%

0% 0 0 1 0% tOO% . 207,643 318,560 I 100%

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I ?,;I I 2 7 I I 143.Tl 147AQl 226 749 153.74%

482,303 732 641 151.@P%

2. Program Impact

The purpose of the EEA Program is to cost-effectively deliver relevant, consistent, and fuel

m u d information and training that causes people to consume less energythrough energy

efficiency and conservation measures. The strategy is to use information and training to promote

energy efficiency throughout the State of Arkansas and enable energy-saving technologies,

services and best practices.

Below is the program cost by each utility which includes the budgeted and actual dollars for

each report year.

... .. . __ . . . - . . .

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3. EEA Programs-Description

The EEA Comprehensive Program consists of four primary program components which are:

Media Promotion

0 EEA Program Evaluation

Residential Education and Information Outreach

Commercial and hdustrial Education and Information Outreach

The following is a brief summary of the activities and progress of EEA:

L RESIDENTIAL EDUCATION AND INFORMATION OUTMACH

The Residential Education and Momation Outreach of the EEA Comprehensive

Program have included the following four activities: (1 ) updating and reproducing fact sheets;

(2) reproducing and co-branding publications; (3) distribution of information via requests and outreach; and (4) sponsoring Energy Star Home seminars for builders.

A Updating and reproducing fact sheets

The EEA has developed and printed five fact sheets. Each fact sheet provides

customers with an explanation of low-costlno-cost actions that they can take

within key topic areas and the resulting benefits. Following are the titles of the

fact sheets and total number distributed during 7/1/2010-12/31/2010:

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Fuct sheet Name Distributed

Heating 2302

Cooling 3214

Wder Heating 2302

LightipPg and Appliances 2512

L o d i n g and Sealing Air Leaks 3214

The costs for these activities are budgeted as follows:

Fact Sheets Total costs for July 201 0 - December 20 10 - Update Fact Sheets - Print Fact Sheets (5 sets of 20,000 ea) - Storage (@ $225/month) Total costs for Jmuw 20 1 I - December 20 1 1 - Update Fact Sheets *

- Storage (@ $2251rnonth) Total costs for January 2012 -December 2012 - Update Fact Sheets *

- Storage (@ $225/month) Program Cost for the Program Term

Print Fact Sheets (5 sets of 20,000 ea)

Print Fact Sheets (5 sets of 20,000 ea)

Budget Actual

$ 400 8,250 1,350

408 8,415 2,78 1

416 8,583 2,864 $ 0

$ 33,468 $ 0

Budget Narrative: The Comprehensive budget has a total of $33,468 for the July, 2010 through

December, 2012. As of December 3 I , 2010, no additional fact sheets have been ordered.

Inventory for each one ofthe five fact sheets was over 4,000 copies. EEA will order 60,000

copies of each fact sheet to satisfy the demand by governmental, public housing and grassroots

marketing efforts.

A Reproducing and Co-branding Publications

The Home Energy Projects booklets - An Energ Conservation Guide for the Do-It-

Yourselfr is an 88 page booklet that describes how energy is used, gives estimated breakdowns

of annual energy bills, and provides detailed, step by step instructions for 25 do-it-yourself, cost

effective energy conservation and efficiency measures.

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The E M is seeking a contractor to convert ne Home Energv Project booklets to a CD andor DVD for general distribution to customers. The DVD will also include the Fact Sheets

along with How-to clips developed for EEA and funded by the AEO. The DVD Will have

information regarding utilities incentives such as rebates, energy efficiency products and tips.

Home E n e m Proids Booklets Total

Distributed

Total distributed 7/X/2010-12/31/2010 970

Actual

The estimated costs for these activities are broken down as follows:

Budpet Reproduce HXP Booklets and DVDs Total costs for July 20 10 - December 20 10 - Storage(@ $22S/month) $ 1,350 TotaI costs for J m w 201 1 - December 201 1 - Storage (@ $225/month) 2,754 - Produce DVDs (25,000 copies) 15,625 Total costs for January 2012 - December 2012 - Storage (@ $225/month) 2,809 $ 0 Total Costs for the Promam Term $ 22,538 S 0

Budget Narrative: The Comprehensive Program budget is $22,538 which is to reproduce the

HEP booklets on CD andor DVD. A total of 25,000 CD/DVDs wiIl be copied and distributed

during the term of the Comprehensive Program.

C. Responding to Requests for Distribution of Information

The comprehensive plan does not include an allocation budget for a call center; all calls

and request for information will be handled by AEO staff. The comprehensive plan includes

more grassroots distribution of energy efficiency material.

The estimated costs for these activities are broken down as follows:

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Distribution of Materials

Total costs for July 20 10 - December 2010 - Postage and mailing for packets (5,000 copies) - Shipping of bulk orders (500 boxes) Total costs for January 201 1 - December 201 1 - Postage and mailing for packets (5,000 copies) * Shipping of bulk orders (500 boxes) * Mailer for DVD packets (5,000 copies) - Postage and maihg for packets (5,000 copies) - ConfractuaI Grassroots Marketing (Cost of

booth rentah i.e. Arkansas Fair booth rentaI $7,000 Riverfest booth rental $2,000, sporting events $5,000 sponsorship, and travel to neighborhood association meeting)

Total costs for January 2012 -December 2012 - Postage and mailing for packets (5,000 copies) * Shipping of bulk orders (500 boxes) - Maibr for DVD packets (5,000 copies) - Postage and mailing for packets (5,000 copies) * ContractuaI Grassroots Marketing (Cost of

booth rentaIs ex. Arkansas Fair booth rental $7,000, Riverfest booth rental $2,000, sporting events $5,000 sponsorship, and travel to neighborhood association meeting)

Total Costs for the Program Term

Budget Actual

$ 33,750 3,250

34,425 6,695 9,937 6,171

26,114

35,I 14 6,896

10,136 6,294

26,115 $ 0 $ 204,897 $ 0

wre

two

~ 2 8 m 1 0

1012312010

Workshop discuss topics QT-EETI job training, energy

efficieficy, and k t practice, hr a green

econcmy in the Ddta

Workshop discws topics Electrical Harards, Mold, tead, C a M n Monoxide

Gang Green in the Delta

H w to make Y w r Home Hearthy and Radon

Wwt Helena

l i t e Rock

150 Tip Kits

47 Tip K i

a

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Budget Narrative: The Comprehensive program has a term budget for distribution of material

in the amount of $204,897 which commenced on July 1, 2010. Grassroots marketing budget is

$52,229 to distribute materials at events and to organizations.

D. Energy Star Homes - Builder Seminars

The estimated costs for these activities are broken down as follows:

Budpet

Energy Star Home Seminam

Total costs for July 20 10 - December 20 IO * Twoseminars $ 10,000 Total costs for Jmuarv 201 1 - December 201 1 - Three seminars a year 15,300 Total costs for January 2012 - December 2012 * Threeseminarsayear 15,606

Total Costs for the P r o m Term $ 40,906

Actual

$ 0 $ 0

Budget Narrative:

December 3 1,2012. A total of eight seminars are budgeted for the program term.

The Comprehensive budget total is $40,906 for JuIy 1, 2010 through

II. MEDIA PROMOTION

The EEA consolidated radio, television, and printing into one mass media category with

a single consolidated budget. ConsoIidating media costs into a single budget category will allow

the media coneactor to better capitalize on block buys where media is purchased at a cheaper

price and more effectively rely on the expertise of marketing fims to allocate media dollars

where the benefits to the program are maximized.

The mass media budget for the Comprehensive Program reduced significantly from the

Quick Start EEA. The mass media budget is $250,000 which will cover print ads, TV and radio

spots during the program term June, 2010 through December, 2012. Only $50,000 was budgeted

during the June 2010 through December 2010.

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Budpet Actual

EEA Website Bardget

Total costs for Julv 2010 - December 2010 - Mediacosts Total costs for Januarv 201 1 - December 20 I 1

- Media Costs Total costs for J m w 2012 - December 2012 - Mediacosts Total Costs for the Promam Term

50,000

100,000

100,000 $ 0 $ 250,000 $ 0

Budget Narrative: Consolidating media costs into a single budget category would allow the

media contractor to better capitalize on block buys where media is purchased at a cheaper price

and more effectively rely on the expertise of marketing f m s to allocate media doIlars where the

benefits to the program are maximized.

D. Develop and Maintain a Fuel Neutral EEA Website.

. The website will offer fuel neutral information on energy efkiency measures,

practices, resources, and technologies for all customer classes. The website has direct links to

the utility Parties as well as AJ30 publications, EEA media advisories, upcoming events, etc.

Budget Actual

EEA Website Budget

Total costs for Julv 20 10 - December 20 1 0

Total costs for January 20 1 1 - December 201 1

Total costs for January 2012 -December 2012

- Website Costs $ 20,000

- Website Costs 20,000

- Website Costs 20,000 5 0 Total Costs for the P r o a m Term $ 60,000 $ 0

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IV. COMMERCIAL AND INDUSTRIAL EDUCATION A N D INFORMATION

OUTREACH

The Commercial and Industrial Education and Information Outreach component of the

EEA Comprehensive Program will provide webinan and workshops for school districts, state

agencies and the large commercial and industrial sectors. The EEA Comprehensive Commercial

and Industrial training includes indepth training opportunities which was not included in the

Quick-Start program. Many of the trainings offered below will increase the professional energy

trades workforce in Arkansas, and can enhance present utility and state hcenthes for energy

improvements that are depending on certified professionals. Below is a description of the all

Commercial and Industrial training opportunities and the budget:

A School Facility and State Buildings Managers Training and Webinars

Injunction with Act 1494, the E A will sponsor eight Energy Manager Training

webinars which will be used by state and school building managers. The cost of this

training is $66,900 for the development of the webinars. The training will outline steps

that energy managers can use to effectively reduce energy consumption:

0

0

Show agenciedschmls how to develop energy plans and database

Energy Manager- train one person in each school district and agency the skills

and responsibilities to be the Energy Manager

Train Energy Managers how to use ENERGY STAR@' Portfolio Manager

(ESPM) to record, track, analyze and report on energy use.

Energy Managers will learn energy efficient procurement and baseline

pctices

B. Energy Efficiency in Industry Workshops

The AEO, through the EEA, has contracted with Arkansas Manufactwing Solutions to

develop and implement an information outreach program comprised of two activities:

1. Energy 101 focuses on topics that are current, relevant and present timely

opportunities for energy and demand savings

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2. Energy management Seminars. These seminars will focus on energy efficient

technologies and best practices.

A. Building Commissioning Workshops

Building Commissioning fur existing buildings (sometimes referred to as

retro-commissioning) is 3 systematic process for investigating, analyzing, and

optimizing the performance of building systems by improving their operation and

maintenance to ensure their continued performance over time. This process helps

make the building systems perform interactively to meet the owner’s current

facility requirements.

Three workshops will be provided by a conkactor to train individuals on

the process required to perform building commissioning. Each class will be

designed for 20 attendees. Estimated cost per class is $40,150. Students will be

asked to provide $1,000 of the tuition or about half ofthe cost for the training.

E. Energy Audits for CommerciaVIndustrial Training

The commercial audit will encompass the total building. The industrial

audit focuses on efficiency improvements in the production process, but will also

include a building envelop assessment. The benefits of the commercial and

industrial audits training are below:

Analyze building envelope-roofs; walls between conditioned spaces;

construction joints and connections; and door and window frames and

seals.

Analyze WAC systemsductwork, fans and blowers, and electrical

connections

M y z e motors and generators

Analyze lighting

Energy behavior

The CII audit will gather energy data and review previous utility bills h r n

the previous year to frnd areas of the facility that may be using the most energy.

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Also the audit will review the current rate structure, demand and consumption

figures, and other fees for natural gas, electric, and other fuel. Completion of this

training wiII prepare energy auditors, other energy professionals and participants

to take the AEE’s certification test for Certified Energy Auditor (,,,EA”).

F. Industria1 Compressed Air Systems Training

In many industrial facilities, air compressors use more electricity than any

other type of equipment. The impact of inefficiencies in compressed air systems

can therefore be significant. A properIy managed compressed air system can save

energy, reduce maintenance, decrease downtime, increase production output, and

improve product quality.

G. Certified Energy Minagement (“C.E.M.”) - Program for Profmsioml Certifictation

In-house or locally available trained and certified energy rnanger(s) can

assist school districts, hospitals, large commercial facilities, and industry to

identify unnecessary energy waste. Offering energy based education to large

commercial and industrial facility and plant management personnel (with the

added benefit and opportunity for professional certification) increase the

likelihood that real savings will be achieved. Additionally, increases in the

professional energy trades worldbrce in Arkansas can enhance potential for future utility and state incentives for energy improvements that are dependent on

certified professionals.

H. Benchmarking and Performance C/I Training

The US Department of Energy (,,DOE”) and the US Environmental

Protection Agency (“EPA”) have developed a nationally recognized and accepted

benchmarking tool; ENERGY STAR’ Portfolio Manager C‘ESPM’’). ESPM is

an interactive energy management tool that allows businesses and industries to

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track and assess energy and water consumption across an entire portfolio of

buildings in a secure online environment.

I. Pumping System Optimization

The one day workshop covers practical issues involved in field

measurements and electrical data. It offers an introduction to the Pumping System

Assessment Tool (“PSAT”) software which is used to assess the performance of

the pump systems. Learn how the software functions, what data is required, how

to use the s o h a r e when measured data are not available, and what the

assessment resuIts mean.

J. Motor Systems Management Training

This training helps the end-users gain skills necessary to effectively

manage electric motor systems, for which the howledge results in reduced

energy costs and increased reliability. In addition, the workshop provides an

overview of DOE’S MotorMaster+ and MotorMasterk lnternational software.

K Boiler Operation and Maintenance Training

The AEO has a contract with Mid-South Steam Boiler and Engineering

Company to conduct several three-day EEA boiler training workshops. The workshops were designed to provide in-depth training on safe and energy-

efkient boiler operation including maintenance, inspections, and codes and

troubleshooting. At the conclusion of the training, the students will be presented

with a certificate of completion and credited with 2.4 Continuing Education Units.

There are two trainings scheduled for fall of 201 1.

L. Building Operator Certification (“BOC”) Training

BOC training is to recognize practical, no-cosflow-cost solutions,

working with existing building systems, and to improve energy performance.

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BOC training includes a variety of topics such as electrical and lighting systems,

WAC, indoor air quality, sustainability practices, and energy conservation.

BOC training exam is for BOC Level I certification provided if eligibility

requirements are met. The BOC training is certified by the Northwest Energy

Efficiency Alliance. The Level I training provides 7 to 14 hours CEU’s.

Below is a listing of the training opportunities with the number of training workshops and budgets for the Comprehensive Program:

A.

B.

C. D.

E.

F. G.

H. I. J.

K

L.

2010 Number of 3udgeted Total 2010 2010 Remaining

Name Workshops Workshops Budget Budget Cost Balance S c h d Facility Managers Training BE Webinars 10 2 $151,577 $17,600 $2,999 $148,578 Energy Efficiency in Industry Workshops Commercial HVACRhad Sizing & Duct Design Building Commissioning Workshops Energy Audits for CommerciaVInduStriaI Training Induskid Compressed Air Systems Training CEM. Certification Bencbmaredng and Performance Training Pumping System Optimization Motor Systems Management Training Boiler Operation and Maintenance Training Building Operator Certification Training Totals

10 2 155,454

5 1 61,450 3 1 61,667

2 0 46,000

3 1 61256 2 0 30,280

3 1 55,500 3 1 55,500 3 1 55,500

4 1 50,000

3 1 55.500

51 12 $839,684

30,000 155,454 0

12,000 20,500 40,950 20,150 6 1,667

$0 46,000

20,150 61,256 $0 30,280

18,500 55,500 18,500 55,500 18,500 55,500

12,500 50,000

18,500 55,500

$186,400 $178,953 $660,731

Budpet Narrative: The Comprehensive Program training budget for 2010 covers July 1, 2010

through December 31,2010. Most of the training schedule for 2010 will be completed in 201 J

and 2012 due to the State of Arkansas procurement process.

The only training under conmct is Commercial HVACR training with ACCA. There.

were two workshops held during July, 2010 through December, 2010 in Jonesboro, AR and

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Bentonville, AR. attendees, and Bentonville was conducted on September 14- 16,20 10 with 8 attendees.

The Jonesboro training was conducted on October 12-14, 2010 with 14

The Energy Efficiency in Indusw Workshops budget was granted to Arkansas

Manufacturing Solutions for coordination of the Energy 101 Seminars and Energy Management

Seminars.

IV, EEA PROGRAM EVALUATION

Based on input from EEA stakeholders and prevailing practices in other jurisdictions,

E M evaluation activities should focus on identifying opportunities to improve the effectiveness

of the program (“process evaluations”), not quantifying actual energy savings attributable to the

program (“impact evaluations”). Further, it was agreed that five percent of the EEA budgets

should be allocated for program evaluation activities.

The procurement process for the program evaluation will begin in 201 1 reporting year

and updates will be given to all EEA stakeholders.

The estimated costs for these activities are budgeted as follows:

Budget Actual Promam Evaluation Total costs for Januay 201 1 - December 201 1

- Program Evaluation Procurement $ 3 1,000 Total costs for January 2012 -December 2012 - Study Period and Report 63.195 $ 0 Total Costs for the Promam Term $ 94,195 s 0

EEA COMPREHENSIVE PROGRAM BUDGET SUMMARY

FOR THE TOTAL PROGRAM TERM

Budpet Item Personnel Salary

Fringe Supplies and Materids Contractual Travel Total EEA Comprehensive Program Costs

Remaining B a 1 st n c e

AEo Admi’ Expenditures EEA Propram - costs - Costs $247,140 $22,615 $224,525

67,08 1 6,893 60,188 $207,449 6,000 2,478 21 0,97 1 1,338,239 10,000 183,723 1,164,516

8,000 8,000

$1,545,688 $333,221 $215,709 $1,668,200

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Commercial HVAC Training

Reducing Your lndustnd Enwgy Use

Pumping System Cptimization

' Commerdal HVAC T M

Reducky Ywr Industrial Energy b e

BudPet Narrative: The amended MOU on November 3, 2010, delayed the funding to move

forward with the procurement process for new Commercial and hdustrial training. The approval

of the amended MOU on March 8,201 1 gives AEO, the funding to employ an additional person

for EEA and to contract for new Commercial and Industrial training.

4.7 13 10112-14/2010 Jonaboro

4.36 14 1114.2010 h a

12n.20f0 Little Rock 4.5 36

NIA NIA 91l4t62010 Bmtonulle

4.5 20 9122.2010 Fort Smith

4. EM&V

Program Evaluation was included in the amended MOU (See section above)

EEA Commercial and Industrial trainings conducts surveys from class participants. The

following is the summary of the evaluation of the trainings:

* Comrrial WAC Training for 9/I4l6)M&hmluation swev wa nut given to the attendees

See Appendix A for survey qwstions

5. SupplementaI Requirements

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5.1 Training

5.2

5.3

5.4.

Lost Revenue

a33

I12

Z P d

216

la

N N I A

N W A

N WA

N WA

Not applicable to EEA

[Reserved for Fufwe Use]

Challenges & Opportunities

EEA RedUetiDn tn M i a Pmrnohn deenase

budget b 5250.000 Reused LEt,

5.5 Market Maturity

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This wiIl be addressed with the Program Evaluation.

5.6 Staffing

AEO currently employs one full-time staf f assigned to EEA. The Comprehensive

Plan includes additional full-time employee. AEO is currently working to an additional full-

time employee for EEA.

5.7 Stakeholder Activities

Amended Comprehensive MOU information was received via ernails during July

I , 2010 through October 31,2010. An amendment was fikd onNovember 3,2010.

Stakeholders consist of approximately 40 members representing utilities, the Audubon

Society, the Arkansas Public Service Commission’s Staff, the Arkansas Energy Office,

Arkansas Community Action Agencies, the Attorney General’s Office, consultants, non-

profits and other organizations that are implementing similar energy efficiency programs,

such as community colleges and Arkansas Manufacturing Solutions.

5.8 Estimation of EE Resource Potential

Not applicable to EEA

5.9 Information Provided to Consumers to Promote EE

T h e EEA has five residential Energy Efficiency fact sheets (Sample Fact Sheet-

Appendix B) and an eighty-eight page Home Energy Projects WP) booklet. Each fact

sheet provides customers with an explanation of low-costho-cost actions that they can

take within key topic areas and the resulting benefits. The HEP booklet is energy

conservation guide for the do it yourselfers. The Tip Kit consists of the five fact sheets

and the HEP booklet and is commonly distributed to Arkansas Residents. Following are

the titles of the fact sheets:

a Heating . Cooling

Wafer Heating

Lighting and Appliances

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Locating and Sealing Air Leaks '

Jn addition to materials available for direct distribution, the EEA has developed

and maintain a website: www.eneratefficiency~~s~s.or~. All outreach materials

direct consumers to the website where EEA materials and other substantive energy

efficiency information are availabIe; this would inchde direct links to their utility, the

AEO and incentives.

The AEO has published and printed numerous residential consumers booklets; 30

Simple Things You Can Do To $aw Energy and Money and the Home Energy Series. The

Home Energy Series were the basis for the EEA Energy Efficiency fact sheets and the

full versions are available on the EEO website -. Each

publication, while supplies last, are available and currently distributed through EEA

outreach activities.

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Appendix A

Energy Efficiency Arkansas Commercial HVAC Training

Jonesboro, AR October 12-14,2010

OveralI Review:

1.

2.

3.

4.

5.

6.

7.

8.

The topics provided information which are important to me.

I will be able to use this information and resources

The presenter was well prepared and knowledgeable.

The reference materialdresources are worthwhile and valuable to me.

Agree Disagree Strongly Strongly

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

The subject materials met or exceeded my 5 4 3 2 1 expectations.

The meeting room environment (temperature, 5 4 3 2 1 lighting, seating space, etc.) was satisfactory.

The best thing about this wohshop was:

If I could change one thing about this workshop, I would:

9. Workshops I would like to see offered in the future include:

10. We welcome your comments:

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APSC FILED Time: 41612011 1:23:29 PM: Recvd 418120'fl 1:22:33 PM: DocketOB@P-Docg

-3

energy efficiency

facts

" " I -

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6 APSC FILED Time: 41H2011 f :23:29 PM: Rewd &6/201 I 1 :22:33 PM: Docket O&-RP-hc.#

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