as nzs iso 10012-2004 measurement management systems - requirements for measurement processes and...

7/31/2019 As NZS ISO 10012-2004 Measurement Management Systems - Requirements for Measurement Processes and Me

1/10

AS/NZS ISO 10012:2004ISO 10012:2003

Australian/New Zealand Standard

Measurement management systemsRequirements for measurementprocesses and measuring equipment

AS/NZS

I

SO10012


2/10

AS/NZS ISO 10012:2004

This Joint Australian/New Zealand Standard was prepared by Joint TechnicalCommittee QR-009, Quality Management Measurement and Test. It was approvedon behalf of the Council of Standards Australia on 13 April 2004 and on behalf ofthe Council of Standards New Zealand on 16 April 2004. It was published on9 June 2004.

The following are represented on Committee QR-009:

Australian Government Analytical LaboratoriesAustralian Organisation for QualityCSIRO Telecommunications and Industrial PhysicsCertification Bodies (Australia)Commonwealth Department of Transport and Regional ServicesInstitute of Materials Engineering AustralasiaInstitution of Engineers AustraliaInternational Accreditation New ZealandMeasurement Standards Laboratory New ZealandNSW Heal th DepartmentNational Association of Testing Authorities AustraliaNational Standards Commission

Keeping Standards up-to-date

Standards are living documents which reflect progress in science, technology andsystems. To maintain their currency, all Standards are periodically reviewed, andnew editions are published. Between editions, amendments may be issued.Standards may also be withdrawn. It is important that readers assure themselvesthey are using a current Standard, which should include any amendments whichmay have been published since the Standard was purchased.

Detailed information about joint Australian/New Zealand Standards can be found byvisiting the Standards Web Shop at www.standards.com.au or Standards NewZealand web site at www.standards.co.nz and looking up the relevant Standard inthe on-line catalogue.

Alternatively, both organizations publish an annual printed Catalogue with fulldetails of all current Standards. For more frequent listings or notification ofrevisions, amendments and withdrawals, Standards Australia and Standards NewZealand offer a number of update options. For information about these services,users should contact their respective national Standards organization.

We also welcome suggestions for improvement in our Standards, and especiallyencourage readers to notify us immediately of any apparent inaccuracies orambiguities. Please address your comments to the Chief Executive of eitherStandards Australia International or Standards New Zealand at the address shownon the back cover.

This Standard was issued in draft form for comment as DR 03251.


3/10

AS/NZS ISO 10012:2004

Australian/New Zealand StandardMeasurement management systemsRequirements for measurementprocesses and measuring equipment

Originated in Australia as AS 24151980.Originated in New Zealand as Joint Standard NZS 10012.1:1993.Previous Australian edition AS 3912.11993.AS 3912.11993 and NZS 10012.1:1993 jointly revised, amalgamated

and redesignated as AS/NZS ISO 10012:2004

COPYRIGHT

Standards Australia/Standards New Zealand

All rights are reserved. No part of this work may be reproduced or copied in any form or by anymeans, electronic or mechanical, including photocopying, without the written permission of thepublisher.

Jointly published by Standards Australia International Ltd, GPO Box 5420, Sydney, NSW 2001and Standards New Zealand, Private Bag 2439, Wellington 6020

ISBN 0 7337 6090 2


4/10

ii

PREFACE

This Standard was prepared by the Joint Standards Australia/Standards New Zealand Committee QR-009,

Quality Management Measurement and Test to supersede AS 3912.11993/NZS 10012.1:1993,Quality assurance requirements for measuring equipment, Part 1: Metrological confirmation system

for measuring equipment.

This Standard is identical with, and has been reproduced, from ISO 10012:2003, Measurement

management systemsRequirements for measurement processes and measuring equipment.

The objective of this Standard is to specify generic requirements and provide guidance for the

management of measurement processes and metrological confirmation of measuring equipment used

to support and demonstrate compliance with metrological requirements.

As this Standard is reproduced from an international standard, the following applies:

(a) Its number appears on the cover and title page while the international standard number appears

only on the cover.

(b) In the source text this International Standard should read this Australian/New Zealand

Standard.

(c) A full point substitutes for a comma when referring to a decimal marker.

References to International Standards should be replaced by references to Australian or

Australian/New Zealand Standards, as follows:

Reference to International Standard Australian/New Zealand Standard

ISO AS/NZS ISO

9000 Quality management systemsFundamentals and vocabulary

9000 Quality management systemsFundamentals and vocabulary

The term informative has been used in this Standard to define the application of the annex to which

it applies. An informative annex is only for information and guidance.


5/10

ii i

CONTENTS

Page

Introduction ........................................................................................................................................................iv1 Scope...................................................................................................................................................... 12 Normative references ........................................................................................................................... 13 Terms and definitions........................................................................................................................... 14 General requirements ........................................................................................................................... 25 Management responsibility.................................................................................................................. 35.1 Metrological function............................................................................................................................ 35.2 Customer focus..................................................................................................................................... 35.3 Quality objectives ................................................................................................................................. 35.4 Management review .............................................................................................................................. 36 Resource management......................................................................................................................... 46.1 Human resources.................................................................................................................................. 46.2 Information resources .......................................................................................................................... 46.3 Material resources ................................................................................................................................ 56.4 Outside suppliers.................................................................................................................................. 67 Metrological confirmation and realization of measurement processes.......................................... 67.1 Metrological confirmation .................................................................................................................... 67.2 Measurement process .......................................................................................................................... 97.3 Measurement uncertainty and traceability .......................................................................................118 Measurement management system analysis and improvement.................................................... 128.1 General ................................................................................................................................................. 128.2 Auditing and monitoring .................................................................................................................... 128.3 Control of nonconformities................................................................................................................ 138.4 Improvement........................................................................................................................................ 15Annex A (informative) Overview of the metrological confirmation process .............................................. 17Bibliography ..................................................................................................................................................... 19


6/10

iv

INTRODUCTION

An effective measurement management system ensures that measuring equipment and measurementprocesses are fit for their intended use and is important in achieving product quality objectives and managingthe risk of incorrect measurement results. The objective of a measurement management system is to managethe risk that measuring equipment and measurement processes could produce incorrect results affecting thequality of an organizations product. The methods used for the measurement management system range frombasic equipment verification to the application of statistical techniques in the measurement process control.

In this International Standard, the term measurement process applies to physical measurement activities(e.g. in design, test, production, inspection).

References to this International Standard can be made

by a customer when specifying products required,

by a supplier when specifying products offered,

by legislative or regulatory bodies, and

in assessment and audit of measurement management systems.

One of the stated management principles in ISO 9000 addresses the process-oriented approach.Measurement processes should be considered as specific processes aiming to support the quality of theproducts produced by the organization. Application of the measurement management system modelapplicable to this International Standard is shown in Figure 1.

Figure 1 Model of measurement management system


7/10

v

This International Standard includes both requirements and guidance for implementation of measurementmanagement systems, and can be useful in improving measurement activities and the quality of products. Therequirements appear in normal typeface. Guidance appears in italic typeface within a box after the appropriaterequirement paragraph. Guidance is for information only and is not to be construed as adding to, limiting, ormodifying any requirement.

Organizations have the responsibility to determine the level of controls needed and to specify themeasurement management system requirements to be applied as part of their overall management system.Except by agreement, this International Standard is not intended to add to, subtract from, or replace anyrequirements of other standards.

Following the requirements laid down in this International Standard will facilitate compliance with requirementsfor measurements and measurement process control specified in other standards, for example,ISO 9001:2000, Subclause 7.6, and ISO 14001:1996, Subclause 4.5.1.


8/10

vi

NOTES


9/10

AUSTRALIAN/NEW ZEALAND STANDARD

Measurement management systems Requirements formeasurement processes and measuring equipment

1 Scope

This International Standard specifies generic requirements and provides guidance for the management ofmeasurement processes and metrological confirmation of measuring equipment used to support anddemonstrate compliance with metrological requirements. It specifies the quality management requirements ofa measurement management system that can be used by an organization performing measurements as part

of the overall management system, and to ensure metrological requirements are met.

This International Standard is not intended to be used as a requisite for demonstrating conformance withISO 9001, ISO 14001 or any other standard. Interested parties can agree to use this International Standard asan input for satisfying measurement management system requirements in certification activities.

This International Standard is not intended as a substitute for, or as an addition to, the requirements ofISO/IEC 17025.

NOTE Other standards and guides exist for particular elements affecting measurement results, for example, detailsof measurement methods, competence of personnel, and interlaboratory comparisons.

2 Normative references

The following referenced documents are indispensable for the application of this document. For datedreferences, only the edition cited applies. For undated references, the latest edition of the referenceddocument (including any amendments) applies.

ISO 9000:2000, Quality management systems Fundamentals and vocabulary

VIM:1993, International vocabulary of basic and general terms used in metrology. Published jointly by BIPM,IEC, IFCC, ISO, IUPAC, IUPAP, OIML

3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO 9000 and VIM and the followingapply:

3.1measurement management systemset of interrelated or interacting elements necessary to achieve metrological confirmation and continual controlof measurement processes

3.2measurement processset of operations to determine the value of a quantity

1

COPYRIGHT


10/10

This is a free preview. Purchase the entire publication at the link below:

Looking for additional Standards? Visit SAI Global Infostore

Subscribe to ourFree Newsletters about Australian Standards in Legislation; ISO, IEC, BSI and more

Do you need to Manage Standards Collections Online?

Learn about LexConnect, All Jurisdictions, Standards referenced in Australian legislation

Do you want to know when a Standard has changed?

Want to become an SAI Global Standards Sales Affiliate?

Learn about other SAI Global Services:

LOGICOM Military Parts and Supplier DatabaseMetals Infobase Database of Metal Grades, Standards and Manufacturers

Materials Infobase Database of Materials, Standards and Suppliers

Database of European Law, CELEX and Court Decisions

Need to speak with a Customer Service Representative - Contact Us

AS/NZS ISO 10012:2004, Measurementmanagement systems - Requirements formeasurement processes and measuringequipment
http://infostore.saiglobal.com/store?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Newsletters/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Collections/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Law/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/StandardsWatch/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Affiliate/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/LOGICOM/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/LOGICOM/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/Metals/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/Materials/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/European-Law/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://infostore.saiglobal.com/store/getpage.aspx?path=/InformationServices/shop/pages/ContactingUs.htm&utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://infostore.saiglobal.com/store/Details.aspx?ProductId=393163&utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://infostore.saiglobal.com/store/getpage.aspx?path=/InformationServices/shop/pages/ContactingUs.htm&utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/European-Law/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/Materials/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/Metals/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Databases/LOGICOM/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Affiliate/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/StandardsWatch/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Law/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Collections/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://www.saiglobal.com/Information/Standards/Newsletters/?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSiteshttp://infostore.saiglobal.com/store?utm_source=PDF&utm_medium=Website_Infostore&utm_campaign=DocSharingSites

as nzs iso 10012-2004 measurement management systems - requirements for measurement processes and...

Documents