assist: next generation 2013 ciac annual conference april 25 – 26, 2013 nathan evans,...

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ASSIST: Next Generation 2013 CIAC Annual Conference April 25 – 26, 2013 Nathan Evans, Chancellor’s Office, California State University Shawn Brick, Office of the President, University of California Jeff Spano, Chancellor’s Office, California Community Colleges

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ASSIST: Next Generation

2013 CIAC Annual Conference

April 25 – 26, 2013Nathan Evans, Chancellor’s Office, California State UniversityShawn Brick, Office of the President, University of California

Jeff Spano, Chancellor’s Office, California Community Colleges

What We Plan to Cover Today

• Project Background • Project Status, Challenges and Risks• Visual Prototype Screens• How Articulation Officers Can Help

ASSIST Organizational Structure

• ASSIST is intersegmentally funded and managed– CSU, CCC, UC (also the fiscal agent for ASSIST)

• Executive Management and Oversight Committee (EMOC)– Nathan Evans (CSU), Jeff Spano (CCC), Shawn Brick (UC)

• Technical Advisory Committee (TAC)– George Mansoor (CSU), Bob Quinn (CCC), Jane Meyer (UC)

• ASSIST Client Services (ACS)– Five support staff located in Irvine CA

• ASSIST Advisory Committee

How We Got Here…• ASSIST started in the mid-1980’s, last significant update mid-

1990’s– ASSIST has not kept pace with technology advances over the years– Unsupported software, poor database architecture, disjointed

systems, outdated views, etc.

• Timeline– 2008 Vision Meeting– 2009 Segment Funding Commitment, Business Plan– 2010 Requirements Gathering with Users– 2011 Competitive Request for Proposal Process– 2012 to present; Vendor Award, Project Start, Prototypes

Project Status

• Three Development Phases, One Implementation– Core Services, Enhanced Services, Data & Reporting

• Methodology– Each phase: Design, Prototype, Develop, Test, Sign-off – Final: System testing, data migration, training, implementation

• Timeline(now) Concluding core services prototyping, beginning development portion(Oct ‘13) Begin enhanced services design and prototype phase(July ‘14) Begin prototyping Data Services & Reporting phase(Nov ‘14) Next Generation implementation go-live

Key Challenges / Risks

• Migrating Published Agreements• Implementing During or Between Update Cycles• Training Users: Counselors, Students, Faculty, Staff, etc.• Successfully Managing Scope and Timeline• Adapting to a Data-driven Environment

Text in ASSIST

60.2%15.5%

20.1%1.2% 3.1%

1- Completely Accomodated 2-Accomodated, with minor wording changes

3-Pending further analysis 4-Not Accomodated

5-Excluded

Let’s Take a Look at Some Screens…

Public / Home Page

Public / Options Page

Public Views

Public Views

Curriculum Maintenance

Articulation Maintenance

Reports

Workflow

Expected Project Outcomes

• An Updated and More Intuitive ASSIST Web Site;• Efficiency Gains From the Integration of Segment Tasks;• More Well Designed and Easily Searchable ASSIST Database;• Enhanced Features eg: workflow module, user defaults, etc.• Improved Data Services to Provide Rich Exchanges of Data;• Minimized Maintenance Costs

How AOs Can Help…

• Remain informed, and keep others on campus informed• Understand any changes necessary at your campus to support

the new application• Develop a campus implementation plan that compliments the

overall project plan• Volunteer your time when called upon