astd 2010 from reading books to sharing experience

© EPISE,S.A. Prohibida la reproducción total o parcial de este documento

1© EPISE,S.A. Prohibida la reproducción total o parcial de este documento

Juan Pablo Ventosa From Reading Books to Sharing ExperienceInternational Perspectives and Cultural Influences on Web 2.0ASTD 2010

Chicago


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First of all, a thought. . .

One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man Elbert Hubbard

One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man Elbert Hubbard

The use of technology on education does not replace traditional methods, but help them.


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Non-official USA: 5-10%USA: 10-20%USA: +25%Official Language

As of 2010, 360 million people speak Spanish as a native language and a total of 500 million people speak it worldwide.

Spanish is the second most natively-spoken languagein the world, after Mandarin Chinese, and the third most spoken, after English.

Source: Wikipedia®, the free encyclopedia


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Spanish speaking countries

These countries have been witnessing three types of changes regarding technology/education:

a technological change

that causes a social change

and, as a result, an educational change

Spanish is spoken in 21 countries as an official language, as well as in many other countries as a second language.


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Technological changeOn these Spanish Speaking Countries, as in the rest of the world, technology is becoming part of our lives more and more

Social change

Consequently, this technological change, has produced a

“We” are smarter than “me”“Nosotros” somos más inteligentes que “yo”


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Internet - SearchInternet – Saved locallyGurusTeacherInformation

Internet TV Color TVTV b&wRadioMass Media

Mp3CDVinyl - CDVinylMusic

Music, pictures, internet, etc.

MailCall + SMSCallMobile phone

Audio booksE-DocsBooks – E-DocsBooksRead

InternetMailMallRetailBuy

WiiPlay StationAtariTable gamesGames

Social networkingSport eventsDiscosDancing HallsWhere they socialize

Instant MessagingSms e-mailmailCommunication

Generation Y(1980-2000) (20 years old)

Generation X(1965-1979) (30 years old)

Baby Boomers(1957-64) (40 years old)

Traditionalist(Before 1957) (50 years old)

Social - Technical Generation Change


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Because all of this, a change on the educational paradigm is happening:

Educational Change

Wises Gurus Elders Equals

“receive” “participate” “interact” “connect”

formal learning informal learning


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Tools 2.0

On this sense, many tools not developed initially to assist education are becoming learning tools. But will all of them survive?


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Simple interaction among users on different locations.

Slides with contents

Share and collaborate simultaneously with other users

Share information

Share information

Share information up-to-day

Networking knowledge

Share simple ideas.

Use in education

Instant messaging with audio, video and VoIP

Same as YouTube but for presentations

Allows create, edit an host documents online.

Video repository (a social networking itself)

Blogs

Feeds RSS Adder

Social bookmarking (Online tags system)

Microblogging Tool

Description

Skypewww.skype.net

Slideshare www.slideshare.net

Google Docswww.google.com/docs

YouTubewww.youtube.com

WordPresswww.wordpress.org

Google Readerwww.google.com/reader

Deliciouswww.delicious.com

Twitterwww.twitter.com

TOOL

Web 2.0 most used tools by Spanish Speakers

Source: Learning Review


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Spanish Speaking Countries – Some Data

Big increase of the new technologies on learning programs.There is a large growth of e-learning and blended programs as well as a big increase of web 2.0 tools as an integrative LMS element to increase collaborative learning

USA corporationsTraining through technology is over 40%

Spain:Up to 15% through technology, growing rapidly; although creating some skepticism .

Source: DELOITTE


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Employee year 2000 Employee year 2010Expects to receive information in an “official” and centralized way

Prefers to receive quick information and through a multimedia approach

Is informed through text messages Prefers images, audio and video

Processes restructured information in a lineal and sequential manner

Prefers to process information in a global manner

Information is managed individually Prefers to interact through networking and simultaneously with peers

Asks to learn “just in case” Prefers to learn “just in time”

Used to follow formal training programs with a conceptual orientation

Prefers to learn what is relevant and immediately applicable

Spanish Speaking Countries – Employee


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From e-learning to global knowledgeTools 1.0 Tools 2.0

All have the same tool Each one has its own toolsLearning is linked to training programs Learning is linked to training needsCommunication is centralized Communication is through networkingThe organization as the “leading role” The employee as the “leading role”Training resources are created by the organization

The employee can make its own resources

Users connect to the system Users connect to networking tools

Forward individual knowledge to the organizations


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So, what we do as learning professionals is…

To create learning To create learning environments that allow environments that allow informal / collaborativeinformal / collaborative

learninglearning


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ChallengeTo gather the input of all of the involved staff for the construction of Epise´sresponsibilities matrix. The output must reflect the real processes for delegation and fit the real responsibilities of the organization roles.

Proposed solutionA wiki webpage accessible from the corporate intranet with granted access to all the involved roles. Each intervention is kept and registered as well as the respective information tracking.

ResultsAll the entries were gathered by the process development team, filtered and entered in a final document that outlines Epise´s responsibilities matrix.

Example 1Learning / Working Together Building Epise´s Responsabilities Matrix through a WIKI site


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Example 1Learning / Working Together Building Epise´s Responsibilities Matrix through a WIKI site


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Example 2Sharing Knowledge Teacher-Collaborator Virtual Community -

ChallengeTo promote links of communication and collaboration, as well as the sense of belonging to the teacher/collaborator community

Proposed solutionA virtual community with web 2.0 tools

Results2.735 active users out of a total population of 3.942


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map

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Contents



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Collaborative work Environment: Accessibility to corporate repositories, external contents (Internet) and user's profile.Forums / discussions / chats. It is possible to store and extract contents even when theforum is closed.Links to documents, repositories, webs...Sub-communities: communitiescan be created by projects, programs, courses, etc.



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Help tools: Cards and activities to facilitate users training sessions. Including techniques, courses’ materials, related bibliography (checklists, articles, tips...)

Interactive calendar: Where schedule, interchange and share time is available.



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Example 3Sharing Knowledge Learning Virtual Community -

Same concept for a different client


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