augmenting objects with internet of things services: towards new design issues

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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. 1 Augmenting objects with IOT services: towards new design issues Pierrick Thébault, PhD candidate Arts et Métiers ParisTech Alcatel-Lucent Bell Labs France March 2012

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Page 1: Augmenting objects with Internet of Things services: towards new design issues

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

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Augmenting objects with IOT services: towards new design issues

Pierrick Thébault, PhD candidate Arts et Métiers ParisTech Alcatel-Lucent Bell Labs France

March 2012

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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ABOUT ME HELLO

Bell Labs France Application Studio

Thesis supervisors: Pr. Simon Richir, Dr. Henri Samier, Dr. David Bihanic Industrial tutor: Frédérique Pain

Thesis defense: november 2012

Pierrick Thébault Designer PhD candidate at Arts et Métiers ParisTech

I do research in ubiquitous computing, interaction design and user experience design for smart objects and environments.

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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

1.  Context

2.  Augmenting objects

3.  Explorations

4.  Design issues

AGENDA

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1. CONTEXT

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CONTEXT THE INTERNET OF THINGS

http://www.youtube.com/watch?v=kq8wcjQYW90&feature=related

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CONTEXT INTERNET OF THINGS SERVICES

SERVICES

DESKTOP-BASED TO MONITOR OBJECTS Social networks of things, smart metering and life logging tools, inventory and goods tracking systems…

ENVIRONMENT-BASED TO ORCHESTRATE OBJECTS Automation and assisted living systems, reconfigurations for ambience sharing or communication purposes, personalization of content delivery according to social preferences and presence…

OBJECT-BASED TO AUGMENT OBJECTS Adding a social dimension, enhancing awareness with open data, suggesting short interactions with Web services, facilitating data circulation among objects…

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CONTEXT AUGMENTING OBJECTS…

Oasis project 6th sense Mediacup

Digital augmentation Physical augmentation

Botanicalls

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CONTEXT … WITH SERVICES

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CONTEXT A NEW PARADIGM

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2. AUGMENTED OBJECTS

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AUGMENTED OBJECTS HOW TO TELL THE DIFFERENCE?

?

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AUGMENTED OBJECTS THE ISSUE OF COMPREHENSIBILITY...

EXTERNAL LEGIBILITY a property of user interfaces that affects the ability of non-participating observers to understand the context of a user's actions. J. B. Zigelbaum, « Mending fractured spaces : external legibility and seamlessness in interface design », 2008. [Online]. Available: http://dspace.mit.edu/handle/1721.1/46586.

SCRUTABILITY the ability of a user to interrogate her user model in order to understand the system’s behaviour. K. Cheverst, H. E. Byun, D. Fitton, C. Sas, C. Kray, et N. Villar, « Exploring issues of user model transparency and proactive behaviour in an office environment control system », User Modeling and User-Adapted Interaction, vol. 15, no. 3, p. 235–273, 2005.

INTELLIGIBILITY characteristic of systems that seek to act upon what they infer about the context must be able to represent to their users what they know, how they know it, and what they are doing about it. V. Bellotti et K. Edwards, « Intelligibility and accountability: human considerations in context-aware systems », Human-Computer Interaction, vol. 16, no. 2-4, p. 193–212, 2001.

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AUGMENTED OBJECTS … AND CONTROLLABILITY

J. Coutaz, « Meta-user interfaces for ambient spaces », Task Models and Diagrams for Users Interface Design, p. 1–15, 2007.

observability, where users can evaluate the state of the system at a certain point in time

traceability, where users can trace what is going during a certain period (e.g., the event flow)

controllability, where users can trace, observe and intervene.

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AUGMENTED OBJECTS FUNCTIONS & INTERACTIONS

P. Chi, J. Chen, S. Liu, et H. Chu, « Designing Smart Living Objects–Enhancing vs. Distracting Traditional Human–Object Interaction », Human-Computer Interaction. Interaction Platforms and Techniques, p. 788–797, 2007.

ENHANCEMENT COMPLEMENT UNRELATED

Functional relation

NATURAL INTUITIVE UNRELATED

Interaction relation

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3. EXPLORATIONS

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EXPLORATIONS WHAT ABOUT OUR ALARM CLOCK?

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EXPLORATIONS HACKING THE OBJECT

USER INTERFACE

PRIMARY FUNCTIONS

APP APP

ACTIONS

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EXPLORATIONS REDESIGNING THE OBJECT

USER INTERFACE

ACTIONS

PRIMARY FUNCTIONS

APP

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EXPLORATIONS EXPLODING THE OBJECT

SHAPE

APP

+

ACTIONS

USER INTERFACE

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EXPLORATIONS CHANGING THE SHAPE OF THE OBJECT

App APP

ACTIONS

USER INTERFACE

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EXPLORATIONS BRIDGING THE DIGITAL & PHYSICAL WORLDS

App APP

ACTIONS

USER INTERFACE

USER INTERFACE

PRIMARY FUNCTIONS

APP APP USER INTERFACE

ACTIONS

PRIMARY FUNCTIONS

APPS

ACTIONS SHAPE

APP

+

ACTIONS

USER INTERFACE

Augmented object Augmented object Modular object Dynamic object

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EXPLORATIONS DESIGN SPACE

Embedded representation

(of services)

External Representation

(of services)

Modular shape

Shape changing

Existing object

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4. DESIGN ISSUES

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DESIGN ISSUES COMPLEXITY & ADOPTION

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DESIGN ISSUES ADAPTABILITY & CONTEXT

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DESIGN ISSUES TRANSPARENCY & APPROPRIATION

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DESIGN ISSUES BEYOND THE "PICTURES UNDER GLASS"

http://worrydream.com/ABriefRantOnTheFutureOfInteractionDesign/

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THANKS !

[email protected]