automotive logistics india · pdi pre-delivery inspection engine diagnostic & test drives...
TRANSCRIPT
3
OUR OPERATING
SCALE A large integrated network
with more than 400 facilities
in 44 countries
12,000 GEFCO
employees
€4.2B turnover
4
IN EUROPE FOR VEHICLE LOGISTICS #1
2,800 employees
€1.3B turnover
KEY FACTS
& FIGURES
Vehicle logistics
leader in Europe
Compounds in
33
countries
5
UNDERSTANDING YOUR BUSINESS STAKES
YOUR ACTIVITY YOUR
CHALLENGES
Respect of delivery lead times
Managing the security and integrity
of vehicle
Increased visibility across
the global solution
Cost savings
Delivery & buy-back Storage, preparation & customisation
Plant pick-up
CAR DEALER
FLEET & RENTAL
MAINHAUL CUSTOMER
PLANT
RELEASING AGENT
DELIVERY
BUY BACK WORKSHOP
COMPOUND
6
OUR VEHICLE LOGISTICS SOLUTIONS
Optimised multimodal
transport plans Road – Rail –Ro-Ro – Air
Customs & tax
Track & trace
YOUR ACTIVITY
Delivery & buy-back Storage, preparation & customisation
Plant pick-up
CAR DEALER
FLEET & RENTAL
MAINHAUL CUSTOMER
PLANT
RELEASING AGENT
DELIVERY
BUY BACK WORKSHOP
COMPOUND
7
COMPOUND STORAGE & MAINTENANCE
KEY FACTS
& FIGURES
Compounds in
33
countries all around the
world
1M car spaces
available
MAINTENANCE
Battery charging
Oil change…
Protection solution
Vehicle preparation
during storage according to car
manufacturers requirements
STORAGE
Secure
storage
100% compounds
equiped with anti-
intrusion system
24/7 security
agents
Storage
in dedicated
areas according to car
manufacturers
standards
Anti-hail
device on some site
Experienced
yard
technicians
8
WORKSHOP PREPARATION & CUSTOMISATION
PDI Pre-delivery inspection
Engine
diagnostic
& test drives
Internal
and external
valeting
Supply
and fitment
of plates
On site
fuelling
facilities
PPO Post production operations
E-catalog: e-business tool
dedicated to dealers
Signs, stickers, handling
equipment (towbars, roof racks…)
Vehicle conversions
Accessories (navigation, bluetooth, fog lamps…)
Interior & exterior
customisation
9
GEFCO in India Key Facts
1st class logistics services to the automotive industry in India, by offering 3PL Services (transport and logistics technology, solution design and implementation)
Air and sea freight
forwarding
Warehousing & logistics
solution
Customs
ENTITIES
A new 100% integrated subsidiary
since 2015 via GEFCO India
Started operations in India
in 2009 via Mercurio Pallia
Present through
2 entities throughout India
MAIN BUSINESS
India
10
MERCURIO PALLIA Transporation – Caring your vehicles along the way
Transported 1 Lac cars and 1 lac
Bikes and Scooters last year
400 Owned trucks + 250
contracted fleet
Average age of the fleet 5 Years
Capacity: Flexible to
accommodate different types
of cars (2 and 4 wheelers, truck
carriers)
Truck 5%
Other 17% TR10
21%
TR8 57%
Car Transportation
2 Wheeler Transportation
Heavy Commercial Vehicle
Transportation
11
AGENDA
What is PPO?
Customer Needs
OEM Needs
Existing and future outbound logistic schemes
PPO advantage
Added value of logistics providers
GEFCO and Mercurio Pallia know-how
12
INTRODUCTION
Twenty years ago, in a book called “What will be”, Michael Dertouzos, MIT
Computer Sciences Laboratory Director, spoke about future including Car
Manufacturing Evolution.
About it, he wrote: “Final Assembly of cars will be done near the customer
location with the help of combination of final production operation
possibilities and vendors capacity”.
Will outbound logistics providers be this combination factor?
13
PPO PRODUCT FRAMEWORK
POST
PRODUCTION
QUALITY
CONTROL
TRANS-
PORTA-
TION
HUB &
SPOKE PDI
POST
PRODUCTION
QUALITY
CONTROL DELIVERY PRODUCTION
Possible PPO
Car Tuning Air conditioned Sun roof Parking
Assistance
Kit coachwork Alloy wheels GPS Leather seat
trim
LCV customisation
Roof Barres
14
What is Post Production Operation in our view?
What are PPO characteristics:
Operation done in Just-in-time flows
Standardised offer
Quality Control
Standard operational modus under Plant/Brand Process
Process integrated in the
delivery
No additional handling
= no additional cost
IT-updating from order reception
Final Overall Quality Control
before final delivery
15
CUSTOMER NEEDS
Car Manufacturing Quality
Car Maker standard options on price catalog
Car Maker Guarantee
Car Maker time of delivery
Car Maker Standard
Get his chosen own car delivered under Car Makers specifications
16
CAR MAKERS’ NEEDS
Depending on the local specificities
Without adding diversity on the manufacturing process
With an organisation allowing OEM quality
With Price, Quality and Lead time Optimisation
Extending brand diversity and calibrate Specific offers to fulfil customers’ demands
17
Outbound Logistics Existing Model
From plant to dealer
PLANT SALES &
MARKETING TRANSPORT RSO DEALER
Buy off Dispatch
Damage repairs
PDI
Final transportation
18
Outbound Logistics Future Model via GST
From plant to hub and spoke, then to dealer
PLANT SALES &
MARKETING TRANSPORT
HUB &
SPOKE DEALER
Buy off Dispatch Final
transportation
PDI
PPO
19
Late differentiation means more sales and less cost
PLANT SALES &
MARKETING DEALER
Transfer
to logistic
Transfer
to dealer
Plant Storage area or Sales and Marketing
Storage Area
PPO Request + Final Delivery order
PPO + PDI before Final Delivery
Late Differentiation
20
PPO ADVANTAGE
Possibility to standardise all operations under Plant/ Brand Standard
Warranty Work
PDI
PPO
Extending brand diversity and calibrate specific offers to fulfill customers’ demands
Late differentiation
allows to provide better offers to End Customers
Reduced Plant Diversity
Better cost management and quality control
just before final delivery to dealer
21
ADDED VALUE 1/2
Industrialised processing
Specific Workshops designed for
PPO
Twinning PDI / PPO
Industrial Process
Installed capacity and Flexibility
Price Optimisation
Commitment on Lead Time between Hub/ Dealer
PDI / PPO-processing of the vehicle
flow, from reception of the ordering up
to Lining up for departure
Lead Time Optimisation
22
ADDED VALUE 2/2
Contract Management
Processes validated by Car Maker
IT-System for ordering reception
IT-System for services validation
KPIs
Quality Commitment
Adaptability to Evolutions for Consumers Areas
Changing Safety Rules
Environmental Evolution
Fiscal Advantages
Increased Sales Volume
25
GEFCO know-how
26
Mercurio Pallia Know How with FCA at Ranjangaon
Data management Quality Control and information
flow
Storage in the stockyard
Data Management
LTSM, Load planning &
PDI
Dispatch, Tracking &
Delivery
Workshop Management
Vehicle Reception
and quality check
FIAL plant
Quality Control Responsibility
Transfer