aylesbury college - inisoft · aylesbury college continued... do the smart thing – visit...
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Aylesbury College
www.inisoft.com
The Requirements
Prior to the implementation of INICA the student application process for Aylesbury College was completely paper-based. Applications would be keyed into the admission system with the admissions team providing a paper interview pack for the academic staff to review and process each application.
Aylesbury College is an innovative and inclusive further education environment which has been graded as ‘Good’ by Ofsted. Its Integrated Learning Campus provides a customer-focussed, forward-thinking centre of excellence for learning and skills development for approximately 6,000 students every year.
This provision gives people of all ages and abilities a broad range of educational and vocational opportunities from traditional subjects, apprenticeship schemes and Higher Education; helping them tobecome work-ready by learning real life and work-related skills.
The college liaises with partner businesses to ensure vocational courses are relevant and appropriate to the world of work the students will enter. This approach combines national curriculum requirements with technical and practical elements to enhance employability. The college receives over 4,000 applications per year for specialist courses which include Creative Arts, Health and Social Care, Hair and Beauty, Hospitality & Catering, Construction, Electrical & Motor Vehicle, Sport, Progressions, Business and IT.
Key Issues:
Highly labour-intensive and manual process
Paper dependant
Applications could not be tracked
Poor Management information
Applications often went through the timeconsuming error correction cycle, incomplete
No definable customer journey
forms, mistakes etc.
Our requirement was for an online application system that captures all the information we need while providing an excellent user experience – both for applicants and staff. INICA does all of this and the system has had a very positive impact on our studentrecruitment process.
Matt Brown - Director Marketing andStudent Experience
“ “Aylesbury College continued...
Do the smart thing – visit inisoft.com [email protected]
The Solution
INICA is an application management system which provides a rapidly configurable, workflow based solution for the delivery of online application forms for college courses. Widely used in the Further Education and Public Sectors, INICA can also be used to provide online forms for any purpose including memberships and event booking.
Aylesbury college implemented INICA in early 2012and by moving away from their previous paper-based approach were quickly able to see significant reductions in the time spent processing each application. This has allowed the admissions team to spend more time building relations with the students, which in turn has also helped to increase interview attendance rates.
This improvement to the overall student experience also extends to the interview itself. With the full
application process now managed online, each tutor is able to use an iPad during the interview with the applicant’s full information available at the touch of abutton. Offers can be submitted by the tutor before the interview is even complete, meaning that the applicant can leave the interview knowing they have been accepted on the course.
This instant offer process automatically updates theback office system, so a clear and real-time view of the number of course places available and number of offers made can instantly be seen by the teams.
Benefits to the College:
30% saving in total college postal costs
Time and resource savings, allowing staff to dedicate more time to the studentrelationship.
Streamlined customer journey
Wide range of MI reports available online(written by college)
Instant view on course spaces and availability
Application follow-up on started butun-submitted applications
Benefits to the Students:
Online, paper-less system including theinterview process
Faster application process
Application status available to the studentthrough the online college application portal.
Automatic email and text messages sent toeach student
Online references for each student
Pre-interview telephone call