b2b collaboration: no longer optional [infographic]

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Rethink your Customers in Context | Rethink B2B Integration Visit www.rethinkyourcustomer.com/b2b for webinars, videos and more. WHAT YOU NEED TO DO 1010 Consider strategically how to deploy a collaborative solution based on a vision for the future, including capability and long-term cost considerations Make the case for B2B collaboration first, then identify and champion the value of the solution Complete the internal collaboration initiatives within your control Include cloud-based SaaS, internal or some hybrid combination Follow through on planned capability improvements Consider other functional areas beyond supply chain (product development) and if the technology supports collaboration Realize B2B collaboration is a new process that extends beyond the four walls and a different infrastructure must be developed Remember collaboration is more than just integration, it is breaking down the walls between collaborative partners Stay the course and follow through on planned capability improvements Understand collaboration could require incremental effort in support since there will be varying levels of maturity within the partner community HOW EFFECTIVE IS YOUR ORGANIZATION? FOLLOWERS (BOTTOM 70%) LEADERS (TOP 30%) COMMON STRATEGIES IN RESPONSE TO PRESSURES CHALLENGES TO IMPLEMENTING THE STRATEGIES Collaboration initiative with suppliers 69% 40% 63% 43% 25% 30% 25% 45% 39% 35% 33% 22% 33% 14% 33% 41% Collaboration initiative with customers Reduce inventories through better visibility Integrate partner facing collaboration processes Lack of infrastructure or resources Executive leadership reluctant to invest Trading partner resistance to B2B collaboration Technology solutions required are too costly LEADERS FOLLOWERS LEADERS FOLLOWERS LEADERS FOLLOWERS LEADERS FOLLOWERS LEADERS FOLLOWERS LEADERS FOLLOWERS LEADERS FOLLOWERS LEADERS FOLLOWERS . . . . . . . . . . Customer service (complete and on-time rate). . . . . . . . . . . . . . . . . . . . Average cash conversion cycle. . . . . . . . . . . . . . . . . . . . Gross margin. . . . . . . . . . . . . . . . . . . . Increase in total landed costs. . . . . . . . . . 89.4% 40.7 days 24.8% 8.8% 96.7% 19.4 days 27.9% 1.9% THE PRESSURES DRIVING B2B COLLABORATION 59% 35% 12% 24% 64% Lack of visibility at various nodes in supply chain Rising IT costs due to outdated systems Rising raw material and logistics costs Escalating customer service demands Rising business complexity B2B Collaboration: No Longer Optional

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Page 1: B2B Collaboration: No Longer Optional [Infographic]

Rethink your Customers in Context | Rethink B2B IntegrationVisit www.rethinkyourcustomer.com/b2b for webinars, videos and more.

WHAT YOU NEED TO DO

1010

Consider strategically how to deploy a collaborative solution based on a vision for the future, including capability and long-term cost considerations

Make the case for B2Bcollaboration first, then

identify and champion the value of the solution

Complete the internalcollaboration initiatives

within your control

Include cloud-based SaaS, internal or some hybridcombination

Follow through on planned capability improvements

Consider other functional areas beyond supply chain (product development) andif the technology supportscollaboration Realize B2B collaboration is a

new process that extends beyond the four walls and a

different infrastructure must be developed

Remember collaboration is more than just integration, it is breaking down the walls between collaborative partners

Stay the course and followthrough on planned capability improvements

Understand collaboration could require incremental

effort in support since there will be varying levels of

maturity within the partner community

HOW EFFECTIVE IS YOUR ORGANIZATION?FOLLOWERS

(BOTTOM 70%)LEADERS

(TOP 30%)

COMMON STRATEGIESIN RESPONSETO PRESSURES

CHALLENGES TOIMPLEMENTING

THE STRATEGIES

Collaboration initiative with suppliers

69%

40%

63%

43%

25%

30%

25%

45%

39%

35%

33%

22%

33%

14%

33%

41%

Collaboration initiative with customers

Reduce inventories through better visibility

Integrate partner facing collaboration processes

Lack of infrastructure or resources

Executive leadership reluctant to invest

Trading partner resistance to B2B collaboration

Technology solutions required are too costly

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

LEADERS

FOLLOWERS

. . . . . . . . . . Customer service (complete and on-time rate). . . . . . . . . . . . . . . . . . . . Average cash conversion cycle. . . . . . . . . .

. . . . . . . . . . Gross margin. . . . . . . . . . . . . . . . . . . . Increase in total landed costs. . . . . . . . . .

89.4%40.7 days

24.8%8.8%

96.7%19.4 days

27.9%1.9%

THE PRESSURES DRIVING B2B COLLABORATION

59%

35%12%

24%

64%

Lack of visibilityat various nodesin supply chain

Rising IT costsdue to outdated

systems

Rising raw material andlogistics costs

Escalating customerservice demands

Rising businesscomplexity

B2B Collaboration:No Longer Optional