b2bintech in bite-sized nuggets!

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#B2B InTech in bite-sized nuggets

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Page 1: B2BInTech in bite-sized nuggets!

#B2B InTech in bite-sized

nuggets

Page 2: B2BInTech in bite-sized nuggets!

Is social new?

NO – Technology has just enabled us to be MORE social

LET’S START

WITH A

QUESTION…

Page 3: B2BInTech in bite-sized nuggets!

SOCIAL SHOULD BE AS ORGANIC

AS BREATHING AIR

NEWSFLASH!

Page 4: B2BInTech in bite-sized nuggets!

Risk

Pressure to be authentic, quick and immediate

ROI

CORPORATE EXECS

FEAR SOCIAL. WHY?

Page 5: B2BInTech in bite-sized nuggets!

… it’s our job to turn that fear into bravery

AS

MARKETEERS….

Page 6: B2BInTech in bite-sized nuggets!

It’s time for the C-Suite to embrace social

SEVEN OUT OF 10

FORTUNE 500

COMPANIES WON’T

TOUCH SOCIAL

Page 7: B2BInTech in bite-sized nuggets!

…. And then there are rules to be broken. Use your common sense

THERE ARE

RULES….

Page 8: B2BInTech in bite-sized nuggets!

…. And where our audience goes, marketing must follow

DIGITAL IS THE

BACKBONE OF

CUSTOMER LIVES

Page 9: B2BInTech in bite-sized nuggets!

…. More in the past two years than in the past five!

MARKETING

HAS

CHANGED…

Page 10: B2BInTech in bite-sized nuggets!

…. And one in four purchase products or service via MOBILE DEVICES

ONE IN THREE B2B

CUSTOMERS TURN

TO VIDEO…

Page 11: B2BInTech in bite-sized nuggets!

…. If one voice can reach thousands, imagine what an entire workforce can achieve

GET YOUR

EMPLOYEES ON

BOARD SOCIAL…

Page 12: B2BInTech in bite-sized nuggets!

CONTENT

QUALITY VS.

QUANTITYAlways, always quality

Page 13: B2BInTech in bite-sized nuggets!

BE BOLD, BE

BRAVE, NOW

What would you do if you weren’t afraid?

Page 14: B2BInTech in bite-sized nuggets!

NOT TAKING

A RISK…

… is a risk

Page 15: B2BInTech in bite-sized nuggets!

THIS IS NO

SURPRISE…

… but for good measure:

Decision makers in tech have changed - From CIO to CXO spectrum

Page 16: B2BInTech in bite-sized nuggets!

THE POWER

OF DATA

ANALYTICS IBM’s Wimbledon campaign in 2013 spent no more money than the

previous year, but doubled ROI!

Page 17: B2BInTech in bite-sized nuggets!

IN OTHER

NEWS

Budget or the lack of it seems to be a general problem. (Who’s

surprised?)

Page 18: B2BInTech in bite-sized nuggets!

MARKETING IS

(also, and mostly)

ABOUT…

…Adding business value. If it doesn’t add business value, don’t do it!

Page 19: B2BInTech in bite-sized nuggets!

BUILD

RELATIONSHIPS…

…with your board and stakeholders

Talk ROI

Don’t be afraid to rebuild your marketing team

Page 20: B2BInTech in bite-sized nuggets!

ON ROI, SOMEONE

FAMOUS ONCE

SAID…

“…If you can’t measure it, you can’t manage it”, Peter Drucker,

management consultant and author

Page 21: B2BInTech in bite-sized nuggets!

KEEP IT OLD

SCHOOL

No amount of marketing automation will help if you can’t plan the process

on paper first

Aye. The mighty pen!

Page 22: B2BInTech in bite-sized nuggets!

HAVING SAID

THAT…

Marketing automation has been a game changer!

Page 23: B2BInTech in bite-sized nuggets!

ACTIONS

CHANGE

ATTITUDES…

... Faster than attitudes change actions

Page 24: B2BInTech in bite-sized nuggets!

GET P2P (PEER

2 PEER) RIGHT

FIRST….

Send your CFO in if you’re trying to reach CFOs

Page 25: B2BInTech in bite-sized nuggets!

VIDEO KILLED

THE WHITE

PAPER According to Forbes, 65% executives visited the marketer’s website after

viewing a video

Page 26: B2BInTech in bite-sized nuggets!

WHAT IS

ABM?

‘Dating on scale’? NOPE

‘Treating individual accounts as a market in their own right’? YEP

Page 27: B2BInTech in bite-sized nuggets!

85%

COMPANIES

Said ABM (Account Based Marketing) delivers higher ROI than other

marketing initiatives

Page 28: B2BInTech in bite-sized nuggets!

DELIVER

ACCOUNT

INSIGHTS

And then customize your offerings

Page 29: B2BInTech in bite-sized nuggets!

START WITH

THE DATA

It’s all about the audience

Page 30: B2BInTech in bite-sized nuggets!

CERTAIN

THINGS ARE A

MUST… …CRM, Web and Marketing Automation

Page 31: B2BInTech in bite-sized nuggets!

THIS MIGHT BE

CONTROVERSIAL

…. Marketing is the future (with sales being the past)

Page 32: B2BInTech in bite-sized nuggets!

IMPORTANT!

IMPORTANT!

IMPORTANT!

…. Humanise the content. Tell a simple story.

Page 33: B2BInTech in bite-sized nuggets!

PERSONALISATION

& HUMANISATION

Will bring better business results

Page 34: B2BInTech in bite-sized nuggets!

MARKETING

NEEDS TO BE

QUICK

BUT core goals must be based on long term strategies

Page 35: B2BInTech in bite-sized nuggets!

B2B MARKETING

IS ABOUT MATHS

20 million emails have been sent in the time you read the above sentence

Page 36: B2BInTech in bite-sized nuggets!

DON’T LET

ALGORITHMS

WIN…

…Creativity is key. As are emotions.

Page 37: B2BInTech in bite-sized nuggets!

CONTROVERSY

IS GOOD

Pick a hot issue and have an opinion

Page 38: B2BInTech in bite-sized nuggets!

TALK TO

CUSTOMERS

You’ll learn more in a day than you would if you brainstormed for a week

Page 39: B2BInTech in bite-sized nuggets!

B2B MARKETING

CAN BE

HUMOROUS…

…Find your balance

Page 40: B2BInTech in bite-sized nuggets!

DIGITAL=

DATA

Page 41: B2BInTech in bite-sized nuggets!

Think mobile first

Humanize the brand

Pilot everything

Keep testing, keep learning, keep changing

Be Bold, Be Brave, NOW

TOP TIPS FOR

B2B

MARKETEERS…

Page 42: B2BInTech in bite-sized nuggets!

FINAL

THOUGHT…

“To believe in something, and not to live it, is dishonest”, Mahatma Gandhi

So do what you believe in

Page 43: B2BInTech in bite-sized nuggets!
Page 44: B2BInTech in bite-sized nuggets!

MANY THANKS TO… Joel Harrison, Editor-in-Chief, B2B Marketing

Kimberley Brind, Former Global Social Marketing Leader, Oracle

Simon Hall, Country Head of Marketing, Dell

Rosemary Brown, Brand Advertising Manager, IBM

Jonathan Gapper, Business Director, Ogilvy Group UK

Hector Taylor, Director, Martrain

Qabil Shah, Head of EUC Marketing, VMWare

Catherine Howard, Head of UK&I Marketing, Atos

Adrian Hardy, Head of Volume Marketing, BT Global Services

James Foulkes, Co-Founder & Director, Kingpin

Bev Burgess, Senior VP, ITSMA Europe

Luis Rolim, UKMEA Marketing Director, Unisys

Tim Pearce, European Service Offerings and Marketing Lead, Xerox,

Chloe Vaidya, EMEA Marketing Director, Good Technology

Nicola Hamilton, Director of Corporate Communications, Misys

John Watton, Director, Digital Marketing EMEA, Adobe

Page 45: B2BInTech in bite-sized nuggets!

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