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BA101CLASS 8

BIS

What is BIS?

BYRON MARSHALL1

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The right information… to the right place… at the right time…

Byron Marshall, Ph.D.Business Information SystemsCollege of BusinessOregon State University

Business Information Systems (BIS)

Our product: Data Information

Our resources:

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What do Today’s Businesses Want?

• Want to cut costs?– Automate/reengineer processes

• Want to know your customers?– Collect and analyze customer data

• Want to know how you did today?– Keep track of what you did today

• Want a presence?– Make information available on the Web

Information systems are the

common denominator in many of today’s

business solutions

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28% of large-scale IS projects “succeed”*

• Developers lack the needed domain (business process) knowledge.

• Improper business process reconstruction.• Underestimation of work involved (“π-factor”).• Unwillingness to cut a bad project short.• Bleeding edge technology.• Poor management planning.• Etc.

Therefore, …72% do not!

*Source: SoftwareMag.com (Feb 2001); Survey of 280,000 IS Dev. Projects4

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Systematically controlled IT functions aim to assure that IS: Provides value, Pushes the envelope, and Mitigates risk

Business As Usual

Management Inattention

“We’ll write the documentation later”

“We’re too small to be on a hacker’s radar”

“Pick the best solution for our department”

Scale and costSOX Compliance

Threat vulnerabilityIncreased IT dependence

IT’s role in organizational change

“There’s no real need for a log file”

“It will be plenty fast”

“We’ll delete that old user ID later”

Although the IT function is central to a company…

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So much for an intro…

• IS historical perspective

• Things we study in BIS

• IS job prospects

• BIS at OSU

• Things your professors study

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IS Historical Perspective…

• Historical periods

– Agricultural age

– Industrial age

– Services/Information age

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USA Labor Force Composition

Fitzsimmons & Fitzsimmons (2010) Service Management.

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Characteristics of an Information Worker

• Define what information/data are needed.

• Know how and where to obtain needed information.

• Understand the meaning of the information.

• Make decisions and act upon the information.

Where would we be without IT?

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Things we Study in BIS…

• Modeling processes & systems• Organizing data• Acquiring & designing systems• Hardware and software• Networks and telecommunications• System architectures

The goal: IT to make organizations better!10

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Flow Charts

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Modeling Systems• Models represent and communicate

facets of a system:– Function: What is accomplished?– Structure: How is it constructed?– Behavior: How do the parts act and interact?

UML Component

Diagram

UML Sequence Diagram

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Study: Organizing Data

• As a retail store manager you’re told by one of your employees that diaper sales have been highest on Fridays.

• What would you do?

You can only analyze the data you have…

… and only when you can actually find that data

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Study: Acquiring & Designing IS systems

SYSTEMS INVESTIGATIONUnderstand problem

SYSTEMS ANALYSISUnderstand business process

SYSTEMS DESIGNSelect and plan best solution

SYSTEMS IMPLEMENTATIONPut the solution into place

SYSTEMS MAINTENANCE AND REVIEWEvaluate results of solution

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Currency conversion Web Service(Chicago?)

Application (HTTP)

Transport/Internet (TCP/IP)

Network Access (Ethernet)

Study: System Architecture in E-Commerce

Analysis

HTTP

TCP/IP

Wires

1. List currencies and stocks

2. Get stock prices

3. Compute

4. Convert currency

5. Summarize

Stock price Web Service (New York?)

Currency Amounts

Portfolio Value $

Prices

HTTP

TCP/IP

WiresRates

Portfolio

Stock Symbols

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BIS Job Prospects…

Wall Street Journal, Oct 13, 2010

BTW, be critical!! Read the small print!!

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US Bureau of Labor Statistics2008 – 2018employment growth expectation

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302 – Business Process Management

272 – C# Programming

371 – System Design

378 – IS Intro

364 – Project Management

483 – IT Management479 – Networks & Telecommunications

372 –System Development

Skills/Technologies Business Impact

IS Project Focused

SQL/Database

IT Service Delivery

BIS@OSU CurriculumWell-rounded, relevant, current and valued

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Recent BIS@OSU Interns and Graduate Placement• Nike• Hitachi Consulting• KPMG• Accenture• Standard Insurance• Stockamp & Associates• Symantec• WebMD• Secretary of State

– Audits Division

• Family Business• Entrepreneurship• WA State Bar Association

• Mazama Capital Management• Ferguson Wellman Capital

Management• Empire Pacific Risk Management• Leupold and Stevens• Weyerhaeuser• Approva• Oregon Zoo• Obrien Dental Lab• Willamette ESD• BIS Intern in Guatemala• M.S. Student in HCI at Carnegie

Mellon University

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BIS@OSU: Experiential Learning Opportunities + …• Hands-on IT skills

• BIS@OSU students work on real world business projects sponsored by:– Hewlett-Packard– Stockamp & Associates– Hitachi Consulting– Symantec– Standard Insurance– Corvallis Clinic– Etc.

• Access to MECOP and other internships (http://mecop.ous.edu)

• Virtual team experiences

• SIM Club events/training

• Field trips

• Networking opportunities

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BIS@OSU: Experiential learning opportunities + …

• ISACA endorsement supports Certified Information Systems Auditor (CISA) certification

• Internships:

– COB - Business Solutions Group (BSG)

– MECOP (http://mecop.ous.edu)

– Others

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Things we Study: Information Retrieval

Prof. Byron Marshall

The importance of networks (‘Importance Flooding’).

Start with target individuals

Research known associates

Consider patterns of relationships

Dealers

Leg breakersCheck washers

Runners

Users

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Prof. Michael Curry

Can IT governance; e.g., COBIT* be effectively employed in small business?

* Control OBjectives for Information and related Technology22

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Adaptive Multiplicative Voronoi Diagram

EChen et al.(20×10) = .825

EAMWVD(1200×1200) = 0.002

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Information Visualization (InfoViz)

Map of the market

Social networks

Visualizing large, hierarchical networks (family & organizational trees, species classification trees, etc.

Patent spaces

Web sites

Document spaces

Accounting Flows

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Help Teachers Find Good Lesson Plans

•50,000+ STEM standards

•1000’s of e-lessons

•Which goes with which?

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Technologies that Help People (Virtually) Collaborate

• Prof. Raja and his partners in Washington and India are exploring how virtual collaboration technologies help people accomplish tasks; e.g., work and learning.

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Come and Learn With Us!

… just come and see us for a chat.

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If someone tells you that BIS is just a fad –

or in contrast (believe us, we’ve heard both!)

that information management is no longer a problem that needs work…

just point to these slides and this video:

http://www.youtube.com/watch?v=vxmuhzLzubM

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