bachallenges warwick - final

Upload: freeman-jackson

Post on 04-Jun-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/14/2019 Bachallenges Warwick - Final

    1/44

  • 8/14/2019 Bachallenges Warwick - Final

    2/44

    2010 IBM CorporationBusiness Analytics software

    Business Analytics:

    Big challenges and solutions

    CS321 Current Uses of Computers in Business and Industry

  • 8/14/2019 Bachallenges Warwick - Final

    3/44

    2010 IBM Corporation

    Business Analytics software

    + +

    The world is getting smarter

    IntelligentInstrumentedInterconnected

    220 Billion pieces ofuser generated

    content exists onthe web today and200M tweets are

    sent daily

    In 2008 over 10B CPUswere produced, up

    from 1B in 2000. Theaverage car has over 50processors and the 5Bmobile phones in use

    have at least 1

    An estimated 2billion people will beon the Web by 2011

    ... and a trillion

    connected objects cars, appliances,

    cameras, roadways,pipelines

    3

  • 8/14/2019 Bachallenges Warwick - Final

    4/44

    2010 IBM Corporation

    Business Analytics software

    IBM has been involvedwith Business Analyticsfor a long time..

    Electrical Tabulating and Accounting Machines analyze the facts of a business.They supply executives with details of sales, costs and operating data,

    permitting the formulation of policies and assisting in the proper control of business.

    These machines compile data quickly and with a great saving in clericalexpense, furnishing reports which it would be impracticable to obtain bymanual methods.

  • 8/14/2019 Bachallenges Warwick - Final

    5/44

    2010 IBM Corporation

    Business Analytics software

    The past, present and future of Business Analytics

    What isBusiness

    Analytics?

    Who uses Analytics

    software?

    What are thebenefits?

    What are thebig trends in Analytics?

  • 8/14/2019 Bachallenges Warwick - Final

    6/44

    2010 IBM Corporation

    Business Analytics software

    What isBusiness

    Analytics?

  • 8/14/2019 Bachallenges Warwick - Final

    7/44 2010 IBM Corporation

    Business Analytics software

    Watch - http://www.youtube.com/watch?v=RapyMc-sQVQ

  • 8/14/2019 Bachallenges Warwick - Final

    8/44 2010 IBM Corporation

    Business Analytics software

    Buzzwords from the video

    Predict thosecustomerswith most

    value

    Use data in ameaningful way

    Greaterinsights

    Fine-tuneinventory

    Pervasiveacross theorganisationWhats theoptimal price

    Barriers toanalytics arereduced

    Drivebusinessdecisions

    Run moreefficiently

  • 8/14/2019 Bachallenges Warwick - Final

    9/44 2010 IBM Corporation

    Business Analytics software

    RelevantInformation

    ActionableInsights

    SmarterDecisions

    Better

    Outcomes

  • 8/14/2019 Bachallenges Warwick - Final

    10/44 2010 IBM Corporation

    Business Analytics software

    The past, present and future of Business Analytics

    Who uses Analytics

    software?

  • 8/14/2019 Bachallenges Warwick - Final

    11/44 2010 IBM Corporation

    Business Analytics software

    11

    How are we doing ?

    IT

    SALES

    MARKETING

    CUSTOMERSERVICE

    HR

    OPERATIONS

    PRODUCTDEVELOPMENT

    FINANCE

    How are we doing?

    Why?

    What should we be doing?

    Actionable Insights to Answer Key Questions

  • 8/14/2019 Bachallenges Warwick - Final

    12/44

    2010 IBM Corporation

    Business Analytics software

    Improve competitivepositioningPrioritize profitableproduct deliveryDrive greater demand

    Maximizing pipelineeffectiveness and customerprofitability

    Reduce customer churnIncrease satisfactionand loyalty

    Improve productioncapacityReduce buffer inventory

    Reduce portfolio gapsReduce developmentrisk

    Optmize staffing mix Benchmark benefits

    Align resource plans forintelligent growth and profitComply with confidence

    BusinessAnalytics

    Across the Enterprise

    IBM Business Analytics

  • 8/14/2019 Bachallenges Warwick - Final

    13/44

    2010 IBM Corporation

    Business Analytics software

    A leading user of IBM Business Analytics

  • 8/14/2019 Bachallenges Warwick - Final

    14/44

    2010 IBM Corporation

    Business Analytics software

    The past, present and future of Business Analytics

    What are thebenefits?

  • 8/14/2019 Bachallenges Warwick - Final

    15/44

    2010 IBM Corporation

    Business Analytics software

    The more you infuse analytics into your business, the higheryour AQ and the better you and your business will perform

    = Analytics Quotient

    RealizedPotential

    =

  • 8/14/2019 Bachallenges Warwick - Final

    16/44

    2010 IBM Corporation

    Business Analytics software

    16

    Manual, slow, error prone, cumbersome, fragmentedData quality concerns

    Automated, instant, accurate, seamless, convergedData governance is in place

    AQ maturity determined by:Decision-making savvyReadiness and capacity to leverageanalytics across critical roles and processesMastery of information

    The AQ Journey

  • 8/14/2019 Bachallenges Warwick - Final

    17/44

    2010 IBM Corporation

    Business Analytics software

    Demonstration

    Planning, Analysing and Forecasting with IBM Cognos software

  • 8/14/2019 Bachallenges Warwick - Final

    18/44

    2010 IBM Corporation

    Business Analytics software

    18

    You rely onspreadsheetswith informationgaps

    The rear view isyour only view

    STEP 1:Novice

    Manual, slow, error prone, cumbersome, fragmentedData quality concerns

    Automated, instant, accurate, seamless, convergedData governance is in place

    The AQ Journey

  • 8/14/2019 Bachallenges Warwick - Final

    19/44

    2010 IBM Corporation

    Business Analytics software

    19

    You rely onspreadsheetswith informationgaps

    The rear view isyour only view

    STEP 1:Novice

    You have a view intocurrent results and alittle of what

    sdriving them

    Results are shared

    with other teamswithin yourdepartment

    STEP 2:Builder

    Manual, slow, error prone, cumbersome, fragmentedData quality concerns

    Automated, instant, accurate, seamless, convergedData governance is in place

    The AQ Journey

  • 8/14/2019 Bachallenges Warwick - Final

    20/44

    2010 IBM Corporation

    Business Analytics software

    20

    You rely onspreadsheetswith informationgaps

    The rear view isyour only view

    STEP 1:Novice

    You have a view intocurrent results and alittle of what

    sdriving them

    Results are shared

    with other teamswithin yourdepartment

    STEP 2:Builder

    Your VP sets the strategy Your department

    smetrics map to otherdepartments metrics

    You look forward as muchas you review the past

    STEP 3:Leader

    Manual, slow, error prone, cumbersome, fragmentedData quality concerns

    Automated, instant, accurate, seamless, convergedData governance is in place

    The AQ Journey

  • 8/14/2019 Bachallenges Warwick - Final

    21/44

    2010 IBM Corporation

    Business Analytics software

    21

    You rely on

    spreadsheetswith informationgaps

    The rear view isyour only view

    STEP 1:Novice

    You have a view intocurrent results and alittle of what

    sdriving them

    Results are shared

    with other teamswithin yourdepartment

    STEP 2:Builder

    STEP 4:Master

    Your VP sets the strategy Your department

    smetrics map to otherdepartments metrics

    You look forward as muchas you review the past

    STEP 3:Leader

    Top-down goal setting Insights flow freely across

    divisions and departments. You allocate resources,

    minimize risk and maximizeoutcomes with equal ease andspeed

    Manual, slow, error prone, cumbersome, fragmentedData quality concerns

    Automated, instant, accurate, seamless, convergedData governance is in place

    The AQ Journey

  • 8/14/2019 Bachallenges Warwick - Final

    22/44

    2010 IBM Corporation

    Business Analytics software

    The past, present and future of Business Analytics

    What are thebig trends in Analytics?

  • 8/14/2019 Bachallenges Warwick - Final

    23/44

  • 8/14/2019 Bachallenges Warwick - Final

    24/44

    24

  • 8/14/2019 Bachallenges Warwick - Final

    25/44

    25

    Watch the first few mins of -http://www.youtube.com/watch?v=k9plApugrvU

  • 8/14/2019 Bachallenges Warwick - Final

    26/44

    Businesses on a Smarter Planet are dyingof thirst in an ocean of data

    1 in 2business leaders

    don t have access todata they need

    83%of CIOs cited BI and

    analytics as part of theirvisionary plan

    5.4Xmore likely that top

    performers usebusiness analytics

    80%of the world sdata today isunstructured

    90%of the world s datawas created in the

    last two years

    20%is the amount of

    available datatraditional systems

    leverages

    Source: GigaOM, Software Group, IBM Institute for Business Value" 26

  • 8/14/2019 Bachallenges Warwick - Final

    27/44

    27

  • 8/14/2019 Bachallenges Warwick - Final

    28/44

    Business Analytics can be applied to all big data problems

    Integrated

    Enterprise-readyOpen Source Based

    Real-time ScoringPredictive AnalyticsSentiment AnalysisReal-time Monitoring

    Business Analytics

    28

    Big Data Platform

  • 8/14/2019 Bachallenges Warwick - Final

    29/44

    29

  • 8/14/2019 Bachallenges Warwick - Final

    30/44

    30

  • 8/14/2019 Bachallenges Warwick - Final

    31/44

    Cloud

    Analytics as a Service Cloud deployment increasingly relevantCloud-optimized: multi-tenancy, resourcesharing, scaling in/out and up/down, workloadoptimization, license/cost optimization,business and regulatory constraintsPublic data streams more accessible exchange rates, crime rates, economic statistics

    New data/access modelsHadoopColumnar

    Many clients computers, mobiles, tablets

    31

  • 8/14/2019 Bachallenges Warwick - Final

    32/44

    32

    Mobile Analytics

    Author centrally

    Secure, broad access to analyticcontent

    Simplified user experience acrossdevices

    Schedule reports for immediateaccessWide device support (iPad, iPhone,BlackBerry, PlayBook, Android etc.)

    Sensor Based Query (Location

    Aware, accelerometer etc)

    Analytics is about information for better decisions

    Mobility is about access to information anywhere

  • 8/14/2019 Bachallenges Warwick - Final

    33/44

    33

    Why is mobile different?

    Mobile users require efficient and timely accessto information.

    Interactions are short and focused , interruptions are common.

    Devices are often exclusively touch-based .

    User interfaces must be easy and obvious .

    Screen real-estate is precious.

    Typing should be minimized.

    Users expect device integration: location ,camera , accelerometer . as well as contacts ,email , etc.

    Mobile users today expect high-fidelity access to the same information they have on thedesktop, presented in an easy-to-learn , mobile-friendly (often touch-friendly ) format.

    The UI bar is higher . Aesthetics of a mobile interface areafforded higher importance by users.

    Applications must still be usable when out of wirelesscoverage .

    Timeliness of data must be communicated.

    Security is critical.

    Often used for monitoring as opposed to activeconsumption.

    Social interactions are important.

    Mobile hardware and user interfaces evolve much

    faster than the typical enterprise software cycle.

  • 8/14/2019 Bachallenges Warwick - Final

    34/44

    34

    Why is Mobile Development Different?

    Limited Memory, Processor iOS devices are uniformly high-spe c d but Android (and BB) devices cover the entirespectrum. Use as little memory as possible or risk getting killed by the OS. Be ready to free memory on demand. Offloadintensive processing to the cloud. No virtual memory.

    Battery Life Don t hold network connections open. Don t run intensive background processes.

    Security Security risks are elevated. Plan for theft/loss of device.

    Network Networks can be slow and unreliable. Cache data for offline use. Don t block the UI on network operations. Apps

    can be rejected for network overuse.Process Model Background tasks are strictly managed (iOS). Applications can be suspended or killed at any point. Appsmust serialize/deserialize their state.

    UI Model Proprietary UI frameworks. Apps run full-screen/modally. No hover gesture. OS will kill apps with unresponsive(e.g. > 5 sec.) UI threads.

    Testing Test automation is hard. Simulators don t have perfect fidelity; emulators are slow. On-device testing is often best.Coverage across broad range of devices is hard.

    Form Factors Screen sizes vary widely. Tablet vs. phone UIs are very different (e.g. 1-panel vs. 2-panel). Touch targetshave a minimum size. App must handle switch between portrait and landscape. Users expect app to adapt to all situations.

    Languages Objective C, Java, C/C++, etc.

    Platforms iOS, Android, BlackBerry (+BBX, +Playbook OS), WP7, Java ME, MeeGo, Bada, BREW, WebOS, etc.

    App Deployment Apps must be signed. Side-loading not always allowed. App Stores hold only a single version of app.

    Inter-app Communication Apps are strictly sandboxed. No shared filesystem. Models vary: intents/activities on Android;URL schemes (iOS); etc.

  • 8/14/2019 Bachallenges Warwick - Final

    35/44

    IBM Evolving the AnalyticsExperience

    Personal

    Analytics

    EnterpriseAnalytics

    Next Generation Analytics:Reasoning & Learning

  • 8/14/2019 Bachallenges Warwick - Final

    36/44

    3636

    Today Future

    A new class of systems that will be transformative to the enterprise

    Programm ing and Data transform to Learnin g and Intel l igence

    2 CompetitorsGeneral PurposeSystem A

    Software withFunction C

    General PurposeSystem B

    Software withFunction C

    + +

    Same Output

    2 CompetitorsLearningSystem A

    Experiences fromCompany 2

    LearningSystem B

    Experiences fromCompany 1

    +

    Different Output; Differentiation

    Learning SystemsAttributes

    The LearningParadigmThe CalculatingParadigm

    +

    Learn & Self-train (e.g. beyond programming)

    Interface Naturally & Accessibly with Humans and the World

    (including multi-modal real time sensory input and output)

    Provide Insights, Create and Test Hypothesis Enable Better Outcomes

  • 8/14/2019 Bachallenges Warwick - Final

    37/44

    37

  • 8/14/2019 Bachallenges Warwick - Final

    38/44

  • 8/14/2019 Bachallenges Warwick - Final

    39/44

    39

  • 8/14/2019 Bachallenges Warwick - Final

    40/44

    40

  • 8/14/2019 Bachallenges Warwick - Final

    41/44

    41

  • 8/14/2019 Bachallenges Warwick - Final

    42/44

    42

  • 8/14/2019 Bachallenges Warwick - Final

    43/44

    43

    Watch - http://www.youtube.com/watch?v=95eF4Dn3CL0

  • 8/14/2019 Bachallenges Warwick - Final

    44/44

    THE END