bachallenges warwick - final
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2010 IBM CorporationBusiness Analytics software
Business Analytics:
Big challenges and solutions
CS321 Current Uses of Computers in Business and Industry
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2010 IBM Corporation
Business Analytics software
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The world is getting smarter
IntelligentInstrumentedInterconnected
220 Billion pieces ofuser generated
content exists onthe web today and200M tweets are
sent daily
In 2008 over 10B CPUswere produced, up
from 1B in 2000. Theaverage car has over 50processors and the 5Bmobile phones in use
have at least 1
An estimated 2billion people will beon the Web by 2011
... and a trillion
connected objects cars, appliances,
cameras, roadways,pipelines
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2010 IBM Corporation
Business Analytics software
IBM has been involvedwith Business Analyticsfor a long time..
Electrical Tabulating and Accounting Machines analyze the facts of a business.They supply executives with details of sales, costs and operating data,
permitting the formulation of policies and assisting in the proper control of business.
These machines compile data quickly and with a great saving in clericalexpense, furnishing reports which it would be impracticable to obtain bymanual methods.
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2010 IBM Corporation
Business Analytics software
The past, present and future of Business Analytics
What isBusiness
Analytics?
Who uses Analytics
software?
What are thebenefits?
What are thebig trends in Analytics?
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2010 IBM Corporation
Business Analytics software
What isBusiness
Analytics?
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Business Analytics software
Watch - http://www.youtube.com/watch?v=RapyMc-sQVQ
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Business Analytics software
Buzzwords from the video
Predict thosecustomerswith most
value
Use data in ameaningful way
Greaterinsights
Fine-tuneinventory
Pervasiveacross theorganisationWhats theoptimal price
Barriers toanalytics arereduced
Drivebusinessdecisions
Run moreefficiently
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Business Analytics software
RelevantInformation
ActionableInsights
SmarterDecisions
Better
Outcomes
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Business Analytics software
The past, present and future of Business Analytics
Who uses Analytics
software?
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Business Analytics software
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How are we doing ?
IT
SALES
MARKETING
CUSTOMERSERVICE
HR
OPERATIONS
PRODUCTDEVELOPMENT
FINANCE
How are we doing?
Why?
What should we be doing?
Actionable Insights to Answer Key Questions
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2010 IBM Corporation
Business Analytics software
Improve competitivepositioningPrioritize profitableproduct deliveryDrive greater demand
Maximizing pipelineeffectiveness and customerprofitability
Reduce customer churnIncrease satisfactionand loyalty
Improve productioncapacityReduce buffer inventory
Reduce portfolio gapsReduce developmentrisk
Optmize staffing mix Benchmark benefits
Align resource plans forintelligent growth and profitComply with confidence
BusinessAnalytics
Across the Enterprise
IBM Business Analytics
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2010 IBM Corporation
Business Analytics software
A leading user of IBM Business Analytics
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2010 IBM Corporation
Business Analytics software
The past, present and future of Business Analytics
What are thebenefits?
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Business Analytics software
The more you infuse analytics into your business, the higheryour AQ and the better you and your business will perform
= Analytics Quotient
RealizedPotential
=
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2010 IBM Corporation
Business Analytics software
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Manual, slow, error prone, cumbersome, fragmentedData quality concerns
Automated, instant, accurate, seamless, convergedData governance is in place
AQ maturity determined by:Decision-making savvyReadiness and capacity to leverageanalytics across critical roles and processesMastery of information
The AQ Journey
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2010 IBM Corporation
Business Analytics software
Demonstration
Planning, Analysing and Forecasting with IBM Cognos software
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2010 IBM Corporation
Business Analytics software
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You rely onspreadsheetswith informationgaps
The rear view isyour only view
STEP 1:Novice
Manual, slow, error prone, cumbersome, fragmentedData quality concerns
Automated, instant, accurate, seamless, convergedData governance is in place
The AQ Journey
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2010 IBM Corporation
Business Analytics software
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You rely onspreadsheetswith informationgaps
The rear view isyour only view
STEP 1:Novice
You have a view intocurrent results and alittle of what
sdriving them
Results are shared
with other teamswithin yourdepartment
STEP 2:Builder
Manual, slow, error prone, cumbersome, fragmentedData quality concerns
Automated, instant, accurate, seamless, convergedData governance is in place
The AQ Journey
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2010 IBM Corporation
Business Analytics software
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You rely onspreadsheetswith informationgaps
The rear view isyour only view
STEP 1:Novice
You have a view intocurrent results and alittle of what
sdriving them
Results are shared
with other teamswithin yourdepartment
STEP 2:Builder
Your VP sets the strategy Your department
smetrics map to otherdepartments metrics
You look forward as muchas you review the past
STEP 3:Leader
Manual, slow, error prone, cumbersome, fragmentedData quality concerns
Automated, instant, accurate, seamless, convergedData governance is in place
The AQ Journey
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2010 IBM Corporation
Business Analytics software
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You rely on
spreadsheetswith informationgaps
The rear view isyour only view
STEP 1:Novice
You have a view intocurrent results and alittle of what
sdriving them
Results are shared
with other teamswithin yourdepartment
STEP 2:Builder
STEP 4:Master
Your VP sets the strategy Your department
smetrics map to otherdepartments metrics
You look forward as muchas you review the past
STEP 3:Leader
Top-down goal setting Insights flow freely across
divisions and departments. You allocate resources,
minimize risk and maximizeoutcomes with equal ease andspeed
Manual, slow, error prone, cumbersome, fragmentedData quality concerns
Automated, instant, accurate, seamless, convergedData governance is in place
The AQ Journey
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2010 IBM Corporation
Business Analytics software
The past, present and future of Business Analytics
What are thebig trends in Analytics?
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Watch the first few mins of -http://www.youtube.com/watch?v=k9plApugrvU
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Businesses on a Smarter Planet are dyingof thirst in an ocean of data
1 in 2business leaders
don t have access todata they need
83%of CIOs cited BI and
analytics as part of theirvisionary plan
5.4Xmore likely that top
performers usebusiness analytics
80%of the world sdata today isunstructured
90%of the world s datawas created in the
last two years
20%is the amount of
available datatraditional systems
leverages
Source: GigaOM, Software Group, IBM Institute for Business Value" 26
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Business Analytics can be applied to all big data problems
Integrated
Enterprise-readyOpen Source Based
Real-time ScoringPredictive AnalyticsSentiment AnalysisReal-time Monitoring
Business Analytics
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Big Data Platform
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Cloud
Analytics as a Service Cloud deployment increasingly relevantCloud-optimized: multi-tenancy, resourcesharing, scaling in/out and up/down, workloadoptimization, license/cost optimization,business and regulatory constraintsPublic data streams more accessible exchange rates, crime rates, economic statistics
New data/access modelsHadoopColumnar
Many clients computers, mobiles, tablets
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Mobile Analytics
Author centrally
Secure, broad access to analyticcontent
Simplified user experience acrossdevices
Schedule reports for immediateaccessWide device support (iPad, iPhone,BlackBerry, PlayBook, Android etc.)
Sensor Based Query (Location
Aware, accelerometer etc)
Analytics is about information for better decisions
Mobility is about access to information anywhere
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Why is mobile different?
Mobile users require efficient and timely accessto information.
Interactions are short and focused , interruptions are common.
Devices are often exclusively touch-based .
User interfaces must be easy and obvious .
Screen real-estate is precious.
Typing should be minimized.
Users expect device integration: location ,camera , accelerometer . as well as contacts ,email , etc.
Mobile users today expect high-fidelity access to the same information they have on thedesktop, presented in an easy-to-learn , mobile-friendly (often touch-friendly ) format.
The UI bar is higher . Aesthetics of a mobile interface areafforded higher importance by users.
Applications must still be usable when out of wirelesscoverage .
Timeliness of data must be communicated.
Security is critical.
Often used for monitoring as opposed to activeconsumption.
Social interactions are important.
Mobile hardware and user interfaces evolve much
faster than the typical enterprise software cycle.
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Why is Mobile Development Different?
Limited Memory, Processor iOS devices are uniformly high-spe c d but Android (and BB) devices cover the entirespectrum. Use as little memory as possible or risk getting killed by the OS. Be ready to free memory on demand. Offloadintensive processing to the cloud. No virtual memory.
Battery Life Don t hold network connections open. Don t run intensive background processes.
Security Security risks are elevated. Plan for theft/loss of device.
Network Networks can be slow and unreliable. Cache data for offline use. Don t block the UI on network operations. Apps
can be rejected for network overuse.Process Model Background tasks are strictly managed (iOS). Applications can be suspended or killed at any point. Appsmust serialize/deserialize their state.
UI Model Proprietary UI frameworks. Apps run full-screen/modally. No hover gesture. OS will kill apps with unresponsive(e.g. > 5 sec.) UI threads.
Testing Test automation is hard. Simulators don t have perfect fidelity; emulators are slow. On-device testing is often best.Coverage across broad range of devices is hard.
Form Factors Screen sizes vary widely. Tablet vs. phone UIs are very different (e.g. 1-panel vs. 2-panel). Touch targetshave a minimum size. App must handle switch between portrait and landscape. Users expect app to adapt to all situations.
Languages Objective C, Java, C/C++, etc.
Platforms iOS, Android, BlackBerry (+BBX, +Playbook OS), WP7, Java ME, MeeGo, Bada, BREW, WebOS, etc.
App Deployment Apps must be signed. Side-loading not always allowed. App Stores hold only a single version of app.
Inter-app Communication Apps are strictly sandboxed. No shared filesystem. Models vary: intents/activities on Android;URL schemes (iOS); etc.
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IBM Evolving the AnalyticsExperience
Personal
Analytics
EnterpriseAnalytics
Next Generation Analytics:Reasoning & Learning
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Today Future
A new class of systems that will be transformative to the enterprise
Programm ing and Data transform to Learnin g and Intel l igence
2 CompetitorsGeneral PurposeSystem A
Software withFunction C
General PurposeSystem B
Software withFunction C
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Same Output
2 CompetitorsLearningSystem A
Experiences fromCompany 2
LearningSystem B
Experiences fromCompany 1
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Different Output; Differentiation
Learning SystemsAttributes
The LearningParadigmThe CalculatingParadigm
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Learn & Self-train (e.g. beyond programming)
Interface Naturally & Accessibly with Humans and the World
(including multi-modal real time sensory input and output)
Provide Insights, Create and Test Hypothesis Enable Better Outcomes
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Watch - http://www.youtube.com/watch?v=95eF4Dn3CL0
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THE END