backbase webinar with capco: the adjacent possible
TRANSCRIPT
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THE ADJACENT POSSIBLE
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A GLOBAL POWERHOUSECAPCO IS A DISRUPTIVE CONSULTANCY WITH A GLOBAL PRESENCE FOCUSED ON FORMING THE FUTURE OF FINANCIAL SERVICES FOR THE GOOD OF THE CUSTOMER
Created in 1998, we provide end-to-end consulting services to design, build and operate transformational solutions to solve complexity for our clients
We are currently working with 6 of the top 10 banks globally to deliver their digital transformation strategies
Our global network enables us to support the transformation efforts of tier 1 banks to industry new entrants by deploying our most relevant expertise from anywhere in the world.
21 OfficesIN NORTH AMERICA,
EUROPE, INDIA AND ASIA
17YearsOF INDUSTRY EXPERIENCE
+3500 Consultants
PROFESSIONAL CONSULTANTS AND OFFSHORE SPECIALISTS
100% FOCUS & DEEP EXPERTISE IN FINANCIAL SERVICES
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Improvement in experience that large banksdelivered in the last 2 years…
0%Nunwood Digital Sector Briefing 2016
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CONNECTED EXPERIENCESACCESS INFORMATION
SELF EXPRESSION &CONVERSATION
INTELLIGENCE
1995 2000 2010
CONNECTING
COMPUTERS
CONNECTING DOCUMENTS
CONNECTING PEOPLE
2020
CONNECTING EXPERIENCES
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CONNECTED EXPERIENCESThey adapt & are hyper tailoredThey constantly learn more about our needs, intents, preferences, and change in real time
They’re all about us and our livesThey will affect our daily life in profound ways
They’re proximate and intimateThey are very close to us in our environment (think wearable and nearables)
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IN DO OUT
COLLECT & AGGEGATE USEFUL INFORMATION
ABOUT THE WORLD
ANALYSE AND INTERROGATE IN REAL TIOME TO ADDRESS
CUSTOMER PROBLEMS/ NEEDS
DISPENSE OUTPUTS THAT AUGMENT OUR LIVES ON OUR
BEHALF
CONNECTED EXPERIENCES
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How will Connected Experiences change our lives?Automation of low maintenance decisions and actions
Listening and adapting to us: they get to know us
Use of power of crowd data to make society smarter
Take things off the thinking list
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LET’S NOT FORGET THE OPPORTUNITY FOR BANKS IS
HUGEBECAUSE WHAT YOU HAVE ISTRUST
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JEFF BEZOS
“EVERY NEW BUSINESS WE’VE EVER ENGAGED IN HAS INITIALLY BEEN SEEN AS DISTRACTION.”
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Every connection we make should open up more possibilities and strengthen the whole.
How do you explore the
adjacent possible?
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HENRY FORD
“ I INVENTED NOTHING NEW. I SIMPLY ASSEMBLED INTO A CAR THE DISCOVERIES OF OTHER MEN BEHIND WHOM WERE CENTURIES OF WORK. ”
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"Picasso had a saying -- 'good artists copy; great artists steal' and we have always been shameless about stealing great ideas."
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TOYOTA WEBSITE
‘Just-In-Time means making only what is needed, when it is needed, and in the amount needed.
It has also been called the "supermarket method" because the idea behind it was borrowed from supermarkets.”
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ATOMshowing you the future
AMEXCommunications on your terms
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1. CO-CREATION
CO-CREATION FOCUSING ON THE GENERATION AND ON-GOING REALISATION OF MUTUAL BRAND-COSTUMER VALUE
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1. CO-CREATION
STRONG PURPOSE
STRONG QUESTIONS
STRONG SENSE OF COMMUNITY
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2. PARTNERS
STRATEGICPARTNERSHIPS
DIGITAL M&A AND DIRECT INVESTMENTS
VENTURE CAPITAL
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Strategic Partnerships
Digital M&A and direct investments
+25%
Venture Capital
PARTNERSHIP STRATEGY
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3. OPEN APIS
API Billionaire’s Club
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3. OPEN APIS
API Solution Architecture
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APIS ALREADY POWER THE WORLD
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REINVENTING THE STATEMENT
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1. The Adjacent Possible is available to everyone
2. Create complementary connectionsfrom the core of your offering
3. Recombining existing ideas to reinvent is a major route to innovation
THE ADJACENT POSSIBLE
HOW TO EXPLORE THE ADJACENT POSSIBLE
1. Co-creation2. Partners3. Open API’s
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THANK YOU