backup exec for windowsnt

VERITASTM Backup Exec 9.1 for Windows ServersAdministrators Guide

N120578

Disclaimer The information contained in this publication is subject to change without notice. VERITAS Software Corporation makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. VERITAS Software Corporation shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual. VERITAS Legal Notice Copyright 2003 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS logo, and all other VERITAS product names and slogans are trademarks or registered trademarks of VERITAS Software Corporation. VERITAS, VERITAS Backup Exec for Windows Servers, the VERITAS logo, Reg. U.S. Pat. & Tm. Off. Other product names and/or slogans mentioned herein may be trademarks or registered trademarks of their respective companies. VERITAS Software Corporation 350 Ellis Street Mountain View, CA 94043 USA Phone 6505278000 Fax 6505272908 www.veritas.com Third-Party CopyrightsDouglas C. Schmidt and his research group at Washington University and University of California, IrvineACE (TM) is copyrighted by Douglas C. Schmidt and his research group at Washington University and University of California, Irvine, Copyright (c) 1993-2002, all rights reserved.

Apache Software FoundationApache Tomcat 4.0, Apache Xerces C++ 1.2.0 and 1.3.0 Apache Software License Version 1.1 Copyright (c) 2000 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The end-user documentation included with the redistribution, if any, must include the following acknowledgment: This product includes software developed by the Apache Software Foundation (http://www.apache.org/)."Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appears. 4. The names "Apache" and "Apache Software Foundation" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. 5. Products derived from this software may not be called "Apache", nor may "Apache" appear in their name, without prior written permission of the Apache Software Foundation. THIS SOFTWARE IS PROVIDED "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR

SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation. For more information on the Apache Software Foundation, please see . Portions of this software are based upon public domain software originally written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign.

Crystal Decisions, Inc. (formerly Seagate Software Information Management Group, Holdings, Inc.Crystal Reports 8.5 Use, duplication, reproduction, or transfer of this commercial software and accompanying documentation is restricted in accordance with FAR 12.212 and DFARS 227.7202 and by a license agreement. Contact: Crystal Decisions, Inc., Attn: Contrcts Department, 895 Emerson Street, Palo Alto, CA 94301.

Nebiru Software Inc. (dba DomAPI)DomAPI LIbrary 5.0 Copyright 2001-2003

Boris FornitchevSTLPort 3.2.1 Copyright 1999,2000 Boris Fomitchev This material is provided "as is", with absolutely no warranty expressed or implied. Any use is at your own risk. Permission to use or copy this software for any purpose is hereby granted without fee, provided the above notices are retained on all copies. Permission to modify the code and to distribute modified code is granted, provided the above notices are retained, and a notice that the code was modified is included with the above copyright notice. The Licensee may distribute binaries compiled with STLport (whether original or modified) without any royalties or restrictions. The Licensee may distribute original or modified STLport sources, provided that: (i) The conditions indicated in the above permission notice are met; (ii) The following copyright notices are retained when present, and conditions provided in accompanying permission notices are met: Copyright 1994 Hewlett-Packard Company Copyright 1996,97 Silicon Graphics Computer Systems, Inc. Copyright 1997 Moscow Center for SPARC Technology. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Hewlett- Packard Company makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Silicon Graphics makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Moscow Center for SPARC Technology makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Carnegie Mellon University and The Regents of the University of Californiaucd-snmp 4.1.1 Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work -Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission. CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL CMU OR THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Ronald L. RivestCopyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.

License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as "derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing the derived work. RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind. These notices must be retained in any copies of any part of this documentation and/or software.

Wei DaiCompilation Copyright (c) 1995-2003 by Wei Dai. All rights reserved. This copyright applies only to this software distribution package as a compilation, and does not imply a copyright on any particular file in the package. The following files are copyrighted by their respective original authors, and their use is subject to additional licenses included in these files. mars.cpp - Copyright 1998 Brian Gladman. All other files in this compilation are placed in the public domain by Wei Dai and other contributors. I would like to thank the following authors for placing their works into the public domain: Joan Daemen - 3way.cpp Leonard Janke - cast.cpp, seal.cpp Steve Reid - cast.cpp Phil Karn - des.cpp Michael Paul Johnson - diamond.cpp Andrew M. Kuchling - md2.cpp, md4.cpp Colin Plumb - md5.cpp, md5mac.cpp Seal Woods - rc6.cpp Chris Morgan - rijndael.cpp Paulo Baretto - rijndael.cpp, skipjack.cpp, square.cpp Richard De Moliner - safer.cpp Matthew Skala - twofish.cpp Permission to use, copy, modify, and distribute this compilation for any purpose, including commercial applications, is hereby granted without fee, subject to the following restrictions: 1. Any copy or modification of this compilation in any form, except in object code form as part of an application software, must include the above copyright notice and this license. 2. Users of this software agree that any modification or extension they provide to Wei Dai will be considered public domain and not copyrighted unless it includes an explicit copyright notice. 3. Wei Dai makes no warranty or representation that the operation of the software in this compilation will be error-free, and Wei Dai is under no obligation to provide any services, by way of maintenance, update, or otherwise. THE SOFTWARE AND ANY DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL WEI DAI OR ANY OTHER CONTRIBUTOR BE LIABLE FOR DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 4. Users will not use Wei Dai or any other contributor's name in any publicity or advertising, without prior written consent in each case. 5. Export of this software from the United States may require a specific license from the United States Government. It is the responsibility of any person or organization contemplating export to obtain such a license before exporting. 6. Certain parts of this software may be protected by patents. It is the users' responsibility to obtain the appropriate licenses before using those parts. If this compilation is used in object code form in an application software, acknowledgement of the author is not required but would be appreciated. The contribution of any useful modifications or extensions to Wei Dai is not required but would also be appreciated.

Maarten HoebenReportCtrl.h 2.0.1

Stac ElectronicsCopyright (C) Stac Electronics 1993, including one or more U.S. patents No. 4701745, 5016009, 5126739 and 5146221 and other pending patents.

Administrators Guide - Table of ContentsConventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 1. Introducing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Whats New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Backup Exec Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 How Backup Exec Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Chapter 2. Installing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Changing Windows Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Installing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Installing Backup Exec Using the Installation Program . . . . . . . . . . . . . . . . . . . . . . . 50 Installing Backup Exec Options on a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Installing Backup Exec Media Servers to Remote Computers . . . . . . . . . . . . . . . . . 54 Installing Backup Exec Remote Agents and Options on Remote Servers . . . . . . . . 58 Installing Backup Exec from the Command Line (Silent Mode) . . . . . . . . . . . . . . . . 60 Registering Backup Exec Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Repairing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Starting and Stopping Backup Exec Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Uninstalling Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Installing the Backup Exec Remote Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Using VERITAS Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Upgrading from Previous Versions of Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Upgrading Backup Exec Options on Remote Computers . . . . . . . . . . . . . . . . . . . . . . . . 771

Chapter 3. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Before Starting Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Starting Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 First Time Startup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Using the Administration Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Using Backup Exec Dialog Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Using the Overview View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Using the Backup Exec Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Backup Exec Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Changing Default Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Changing General Job Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Chapter 4. Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Viewing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Viewing Media Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Configuring Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Hot Swap for Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Pausing, Resuming, and Renaming Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Using Drive Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Creating Drive Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Adding Drives to a Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Setting Priorities for Drives in a Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Deleting Drives from a Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Deleting Drive Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Retargeting Jobs from a Deleted Drive Pool or Media Set . . . . . . . . . . . . . . . . . . . 109 Renaming a Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Viewing Drive Pool Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Using Cascaded Drive Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Requirements for Using Cascaded Drive Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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Creating a Cascaded Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Adding Drives to a Cascaded Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Deleting Drives from a Cascaded Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Deleting a Cascaded Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Renaming a Cascaded Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Viewing Properties of a Cascaded Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Viewing Server Properties and Running Server Diagnostics . . . . . . . . . . . . . . . . . . . . 118 Viewing and Using Drive Properties and Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Viewing General Drive Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Viewing Drive Configuration Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Viewing Drive SCSI Information Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Viewing Drive Statistics Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Viewing Drive Cleaning Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Viewing and Specifying a Drives Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Using Robotic Libraries with Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Configuring a Robotic Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Viewing Properties of a Robotic Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Creating Robotic Library Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Redefining Robotic Library Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Using Backup-to-Disk Folders and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Adding a Backup Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Renaming a Backup Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Changing the Path of a Backup Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Deleting a Backup Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Recreating a Backup Folder and Its Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Pausing and Resuming a Backup Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Viewing Backup Folder Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Renaming a Backup File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Deleting a Backup File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Recreating a Deleted Backup File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163Administrators Guide - Table of Contents 3

Viewing and Changing Backup File Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Using Microsofts Removable Storage Feature with Backup Exec . . . . . . . . . . . . . . . 167 Using Media in Drives Managed by Removable Storage . . . . . . . . . . . . . . . . . . . . 168 Creating Utility Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Inventorying Media in Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Erasing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Erasing Backup Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Retensioning a Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Formatting Media in a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Labeling Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Ejecting Media from a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Setting Up Cleaning Jobs for Robotic Library Drives . . . . . . . . . . . . . . . . . . . . . . . 184 Importing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Exporting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Locking the Robotic Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Unlocking the Robotic Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Chapter 5. Managing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Media Overwrite Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Default Media Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Media Overwrite Protection Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Media Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Media Overwrite Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Media Append Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Overwriting Allocated or Imported Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Removing Damaged Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Media Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Imported Media Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Bar Code Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Renaming Media Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

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Setting Default Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Media Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Creating User-defined Media Vaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Finding Media in a Location or Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Renaming a User-defined Media Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Adding Media to the Offline Location or a User-Defined Vault . . . . . . . . . . . . . . . 217 Moving Media by Dragging and Dropping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Deleting a User-defined Media Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Media Rotation Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Son Media Rotation Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Father/Son Media Rotation Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Grandfather Media Rotation Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Running the Media Rotation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Deleting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Moving Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Viewing General Media Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Viewing Media Management Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Viewing Media Statistical Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Viewing Media Cleaning Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Media Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Running the Media Set Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Creating Media Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Deleting a Media Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Renaming a Media Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Editing and Viewing Media Set Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Chapter 6. Backing Up Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Creating a Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Using the Backup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Administrators Guide - Table of Contents

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Creating a Manual Backup Job by Configuring Job Properties . . . . . . . . . . . . . . . 242 Selecting Data to Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 About Selecting Distributed File System (Dfs) Links for Backup . . . . . . . . . . . . . 268 Including or Excluding Files for Backup Using Advanced File Selection . . . . . . 269 Changing the Order for Processing Backup Selections . . . . . . . . . . . . . . . . . . . . . . 272 Changing Logon Accounts for Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Using Selection Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Creating Selection Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Using Selection Lists to Create a Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Merging and Replacing Selection Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Deleting Selection Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Editing Selection Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 About the Excludes Selection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Setting Up User-defined Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Using Backup Job Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Creating a New Backup Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Editing a Backup Job Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Creating a Copy of a Backup Job Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Creating a New Backup Job from a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Reapplying a Template to Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Using Backup Execs Windows Explorer Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Specifying or Changing Backup Settings for Windows Explorer . . . . . . . . . . . . . 294 Submitting a Backup Job from Windows Explorer . . . . . . . . . . . . . . . . . . . . . . . . . 297 Running a One-button Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Archiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Archiving Data Using Disk Grooming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Using Resource Discovery to Search for New Resources . . . . . . . . . . . . . . . . . . . . . . . 302 General Options for Resource Discovery Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Resources Options for a Resource Discovery Job . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Duplicating Backed Up Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3076 Administrators Guide

General Options for a Duplicate Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Advanced Options for a Duplicate Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Verifying a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Creating a Test Run Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 General Options for Test Run Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Setting Test Run Default Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Setting Default Backup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Setting Default Pre/Post Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Specifying Backup Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Specifying the Default Backup Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Changing the Backup Network for a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Using Backup Exec with Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Browsing Systems Through a Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342 Protecting Windows Server 2003 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 About the Backup Exec Shadow Copy Components File System . . . . . . . . . . . . . . 343 Protecting Upgraded Windows Server 2003 Resources . . . . . . . . . . . . . . . . . . . . . . 347 Backing Up Utility Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Backing Up NetWare Network Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 About Backup Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352 Choosing a Backup Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353 Understanding Backup Methods and Their Advantages . . . . . . . . . . . . . . . . . . . . 355 Understanding the Archive Bit and Backup Methods . . . . . . . . . . . . . . . . . . . . . . . 360 Understanding Modified Time and Backup Methods . . . . . . . . . . . . . . . . . . . . . . . 361 Chapter 7. Administrating Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Configuring Logon Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Default Backup Exec Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 Backup Exec System Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365 Creating a Backup Exec Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 Editing a Backup Exec Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368


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Replacing a Backup Exec Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 Deleting a Backup Exec Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 Changing Your Default Backup Exec Logon Account . . . . . . . . . . . . . . . . . . . . . . . 371 Creating a New Backup Exec System Logon Account . . . . . . . . . . . . . . . . . . . . . . . 371 Viewing and Clearing the Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372 Scheduling Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 Editing the Job Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 Configuring Default Schedule Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 Configuring Holiday Scheduling for Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 Monitoring Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 Viewing and Filtering Jobs in the Job List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 Viewing and Filtering Jobs in the Calendar View . . . . . . . . . . . . . . . . . . . . . . . . . . 384 Viewing and Changing Active Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 Viewing and Modifying Scheduled Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390 Viewing Completed Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 Error-Handling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 Configuring Error-Handling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 Configuring Database Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 Using ExecView in Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Configuring ExecView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 Chapter 8. Restoring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 Restore Operations and the Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 Cataloging Media in a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413 Setting Catalog Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Catalog Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 Restoring Data to a Server or Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 Using the Restore Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 Creating a Manual Restore Job by Configuring Job Properties . . . . . . . . . . . . . . . 420 Restoring File Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

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Restoring System State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437 Restoring Windows Server 2003 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438 Restoring Utility Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Restoring Distributed File System (Dfs) Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 Restoring Media Created With Other Backup Software . . . . . . . . . . . . . . . . . . . . . 441 Selecting Data to Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 Using the Resource View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 Using the Media View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 Changing Resource Credentials for Restore Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . 446 Using Advanced File Selection to Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446 Searching for Files to Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449 Restore Operations and Media Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452 Redirecting a Restore Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452 Using Redirected Restore for Active Directory, Active Directory Application Mode, and Install from Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Setting Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457 Specifying the Restore Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460 Canceling a Restore Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462 Catalog Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463 Chapter 9. Alerts and Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469 Viewing and Filtering Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470 Viewing Alert Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 Responding to Active Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475 Viewing the Job Log for Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476 Clearing Informational Alerts from the Active Alerts Pane . . . . . . . . . . . . . . . . . . . . . 478 Enabling or Disabling Alerts from the Active Alerts Pane . . . . . . . . . . . . . . . . . . . . . . 478 Configuring Alert Category Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Viewing and Clearing the Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481 Deleting Alerts from the Alert History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482 Configuring E-mail and Pager Notification Methods . . . . . . . . . . . . . . . . . . . . . . . . . . 483Administrators Guide - Table of Contents 9

Configuring SMTP E-Mail for Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483 Configuring MAPI E-Mail for Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485 Configuring VIM E-Mail for Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486 Configuring a Pager for Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Configuring Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488 Configuring SMTP Mail for a Person Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489 Configuring MAPI Mail for a Person Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491 Configuring VIM Mail for a Person Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494 Configuring a Pager for a Person Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496 Configuring a Net Send Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499 Configuring a Printer Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502 Configuring a Group Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504 Scheduling Notification for Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505 Editing Recipient Notification Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506 Editing Recipient Notification Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506 Removing Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507 Assigning Recipients to Alert Categories for Notification . . . . . . . . . . . . . . . . . . . . . . 508 Selecting Recipients for Job Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509 Configuring SNMP Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 Adding Windows Management Instrumentation Capability . . . . . . . . . . . . . . . . . . . 516 Uninstalling WMI Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517 Chapter 10. Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519 Viewing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 Running a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 Running and Viewing a New Report Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 Viewing Report Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530 Available Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531 Active Alerts Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 Alert History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533

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Audit Log Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 Backup Sets by Media Sets Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 Configuration Settings Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536 Device Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537 Error-Handling Rules Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539 Event Logs Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540 Media Set Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541 Media Vault Contents Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542 Operations Overview Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543 Robotic Library Inventory Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544 Scratch Media Availability Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 Test Run Results Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546 Chapter 11. Disaster Preparation and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 549 Key Elements of a Disaster Preparation Plan (DPP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550 Disaster Preparation of the Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551 Returning to the Last Known Good Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551 Creating a Hardware Profile Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552 Creating an Emergency Repair Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553 Using Windows Automated System Recovery and System Restore to Recover a Windows XP or Windows Server 2003 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555 Creating and Using an Emergency Boot Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . 556 Manual Disaster Recovery of Windows Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 558 Disaster Recovery of a Local Windows NT Computer . . . . . . . . . . . . . . . . . . . . . . . 559 Disaster Recovery of a Remote Windows NT Computer . . . . . . . . . . . . . . . . . . . . . 562 Disaster Recovery of a Local Windows 2000/XP/Server 2003 Computer (includes non-authoritative restore of Active Directory for a domain controller) . . . . . . . . 565 Disaster Recovery of a Remote Windows 2000/XP/Server 2003 Computer (includes non-authoritative restore of Active Directory for a domain controller) . . . . . . . . 567


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Chapter 12. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571 General Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571 Hardware-related Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576 Backup Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580 Restore Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584 Chapter 13. VERITAS Backup Exec - Workstation Agents . . . . . . . . . . . . . . . . . . 587 The Backup Exec Windows 98 and Windows Me Agents . . . . . . . . . . . . . . . . . . . . . . 588 Requirements for Running the Backup Exec Windows 98/Me Agent . . . . . . . . . 588 Installing the Backup Exec Windows 98/Me Agent on the Workstation . . . . . . . 589 Configuring the Backup Exec Windows 98/Me Agent . . . . . . . . . . . . . . . . . . . . . . 590 Publishing Drives and Directories Using the Backup Exec Windows 98/Me Agent 592 Configuring the Network Protocol for the Backup Exec Windows 98/Me Agent . . 594 The Backup Exec Macintosh Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596 Requirements for Running the Backup Exec Macintosh Agent . . . . . . . . . . . . . . . 596 Installing and Configuring the Macintosh Agent on a Mac OS X Workstation . . 597 Modifying the NetInfo Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601 About the Backup Exec UNIX Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602 Requirements for Running the Backup Exec UNIX Agent . . . . . . . . . . . . . . . . . . . 602 Installing the Backup Exec UNIX Agent on the Workstation . . . . . . . . . . . . . . . . . 603 Configuring the Backup Exec UNIX Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606 Troubleshooting Workstation Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608 Chapter 14. VERITAS Backup Exec - Command Line Applet . . . . . . . . . . . . . . . . 609 Command Line Applet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610 Using the Command Line Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611 Using Command Line Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611 Switches Used With All Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612

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Backup Job Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614 Switches for Administrating Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632 Restore Job Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636 Switches for Viewing and Responding to Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637 Switches for Error Handling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641 Switches for Managing Media and Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642 Backup Exec Services Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 658 Logon Account Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659 Report Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660 Setting Default Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662 Using Backup or Restore Job Script Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677 Creating a Backup Job Script File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677 Creating a Restore Job Script File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704 Saving and Launching the Backup or Restore Job Script File . . . . . . . . . . . . . . . . . 723 Using Scripts and Selection Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723 Creating a Selection List Script File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723 Using Scripts and Backup Job Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733 Creating a Backup Job Template Script File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733 Creating a Backup Job Template Using a Script File . . . . . . . . . . . . . . . . . . . . . . . . 748 Creating a Backup Job from a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 749 Using a Schedule Script with Device and Media Operations . . . . . . . . . . . . . . . . . . . . 749 Understanding Job Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 756 Chapter 15. Using VERITAS Backup Exec with Server Clusters . . . . . . . . . . . . . . 759 How Backup Exec Works in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760 Requirements for Installing Backup Exec on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 761 Installing Backup Exec on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 762 Upgrading Backup Exec on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 763 Installing Additional Backup Exec Options on a Cluster . . . . . . . . . . . . . . . . . . . . . 764 Uninstalling Backup Exec From A Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764


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Creating Drive Pools for Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 766 Using Checkpoint Restart on Cluster Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767 Enabling or Disabling Checkpoint Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 768 Specifying A Different Failover Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770 Designating a New SAN SSO Database Server in a Cluster . . . . . . . . . . . . . . . . . . . . . 772 Configurations for Backup Exec and Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773 Two-node Cluster with Locally-attached Storage Devices . . . . . . . . . . . . . . . . . . . 774 Two-node Cluster with Tape Devices on a Shared SCSI Bus . . . . . . . . . . . . . . . . . 775 Two-node Clusters on a Fibre Channel SAN with the SAN SSO . . . . . . . . . . . . . . 779 Four-node Clusters on a Fibre Channel SAN with the SAN SSO . . . . . . . . . . . . . 781 Backing Up Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 783 Backing Up Windows 2000 and Windows Server 2003 Features . . . . . . . . . . . . . . 784 Backing Up Local Disks in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785 Backing Up Shared Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785 Backing Up Database Files in a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786 Restoring Data To Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 788 Restoring Windows 2000 and Windows Server 2003 Features . . . . . . . . . . . . . . . 788 Restoring the Cluster Quorum for Windows 2000 and Windows Server 2003 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789 Restoring the Cluster Quorum to a Windows 2000 or Windows Server 2003 Node Running Active Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790 Specifying a New Drive Letter for the Cluster Quorum Disk . . . . . . . . . . . . . . . . 792 Disaster Recovery of A Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794 Using IDR to Prepare for Disaster Recovery of A Cluster . . . . . . . . . . . . . . . . . . . 795 Recovering Nodes on the Cluster Using IDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795 Recovering Backup Exec on a Cluster Using IDR . . . . . . . . . . . . . . . . . . . . . . . . . . 797 Recovering the Entire Cluster Using a Manual Disaster Recovery Procedure . . 797 Recovering the Cluster Data Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799 Recovering All Shared Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 Recovering Clustered Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801 Troubleshooting Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80114 Administrators Guide

Chapter 16. VERITAS Backup Exec - Web Administration Console . . . . . . . . . . . . 803 Requirements for BEWAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 803 Installing BEWAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 804 Starting BEWAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 804 Differences Between BEWAC and Backup Exec for Windows Servers . . . . . . . . . . . . 804 Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805 Navigating in BEWAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 806 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807 Viewing, Clearing, and Responding to Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808 Chapter 17. Backup Exec Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 809 Starting the Backup Exec Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811 Completing Tasks using the Backup Exec Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812 Running Backup Exec Utility General Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814 Add a New Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814 Create a New Media Server Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815 Delete a Media Server from the All Media Servers Subnode . . . . . . . . . . . . . . . . . 816 Delete a Media Server Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817 Run Backup Exec Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818 View Media Server Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819 Running Backup Exec Utility Services Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820 Stop Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820 Start Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821 Change Service Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821 Edit Server Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823 Running Backup Exec Utility SAN SSO Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 826 Set the Primary SAN SSO Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827 Remove the Primary SAN SSO Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827 Configure the SAN SSO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828


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Promote a Media Server to a Primary SAN SSO Server . . . . . . . . . . . . . . . . . . . . . 829 Move the Primary SAN SSO Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830 Running Database Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831 Check the Database Consistency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832 Age the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832 Compact a Media Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833 Dump a Media Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833 Rebuild Media Server Database Indices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834 Repair a Media Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834 Recover a Media Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 835 Change the SQL Server sa Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 836 Change Database Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837 Running Media Server Group Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838 Add Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838 Remove a Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839 Running Cluster Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 840 Edit Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 840 Appendix A. VERITAS Backup Exec - Remote Agent . . . . . . . . . . . . . . . . . . . . . . 843 Requirements for the Remote Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 845 Installing the Remote Agent to Remote Windows Servers . . . . . . . . . . . . . . . . . . . . . . 845 Installing the Remote Agent on a 64-bit Computer Using the Installation Program 846 Installing and Uninstalling the 32-bit Remote Agent to Remote Windows Computers Using the Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847 Installing and Uninstalling the 64-bit Remote Agent and Advanced Open File Option Using a Command Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 848 Stopping and Starting the Remote Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849 Backing Up Data in a Mixed Environment Using the Remote Agent . . . . . . . . . . . . . 850

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Appendix B. VERITAS Backup Exec Admin Plus Pack Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 851 Installing the Admin Plus Pack Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 851 Using a Clone CD Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852 Creating a Clone CD Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852 Installing Locally Using a Clone CD Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852 Installing to a Remote System Using a Clone CD Image . . . . . . . . . . . . . . . . . . . . . 853 Copying Jobs, Selection Lists, and Job Templates Between Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 855 Advanced Reporting Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857 Scheduling Report Jobs and Setting Notification Recipients . . . . . . . . . . . . . . . . . . 859 Active Alerts by Media Server Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860 Alert History by Media Server Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860 Backup Job Success Rate Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862 Backup Set Details by Resource Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 863 Backup Size By Resource Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 864 Backup Success Rate Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 865 Daily Job Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866 Daily Network Device Utilization Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 867 Device Usage by Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 868 Event Recipients Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 868 Failed Backup Jobs Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 869 Job Distribution by Device Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 870 Job Queue Status Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 870 Job Templates Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 871 Machines Backed Up Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 872 Media Required for Recovery Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 873 Move Media to Vault Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 874 Overnight Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 874 Problem Files Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875 Recently Written Media Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 876Administrators Guide - Table of Contents 17

Resource Risk Assessment Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877 Retrieve Media from Vault Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 878 Scheduled Server Workload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 878 Template Definition Usage Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 879 Appendix C. VERITAS Backup Exec - Intelligent Disaster Recovery Option . . . 881 Requirements for Using IDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 884 Installing the IDR Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 884 Using an Evaluation Version of the IDR Option . . . . . . . . . . . . . . . . . . . . . . . . . . . 885 Getting Started with IDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 885 Setting Data Paths for the *.dr Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888 Creating and Updating Recovery Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 891 Choosing Generic or Current SCSI Drivers for Windows NT . . . . . . . . . . . . . . . . 893 Requirements for Running the IDR Preparation Wizard . . . . . . . . . . . . . . . . . . . . 894 Running the IDR Preparation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 896 Creating A Full Set of Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 897 Creating a Bootable CD Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901 Creating a Bootable Tape Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 903 Creating the Intelligent Disaster Recovery Diskettes Only . . . . . . . . . . . . . . . . . . . 905 Updating the Full Set of Disaster Recovery Diskettes . . . . . . . . . . . . . . . . . . . . . . . 907 Updating the Intelligent Disaster Recovery Diskettes Only . . . . . . . . . . . . . . . . . . 909 Updating Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 912 Preparing IDR Media Via Other Media Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 915 Using IDR to Recover a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 917 Changing Hardware in the Computer to be Recovered . . . . . . . . . . . . . . . . . . . . . 918 Using IDR To Recover IBM Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 919 Using IDR To Recover Windows 2000 Computers . . . . . . . . . . . . . . . . . . . . . . . . . 919 Booting the Computer in an IDR Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 921 Using the Windows Setup in an IDR Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 923 Using the Disaster Recovery Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 926

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Altering Hard Drive Partition Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 930 Recovering Computers Requiring OEM-Specific SCSI Drivers . . . . . . . . . . . . . . . 931 Performing a Manual Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 932 Performing Remote IDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 933 Microsoft SQL Server Recovery Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 936 Microsoft Exchange Recovery Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 937 SharePoint Portal Server Recovery Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 937 Appendix D. VERITAS Backup Exec - SAN Shared Storage Option . . . . . . . . . . . . 939 Requirements for the SAN Shared Storage Option . . . . . . . . . . . . . . . . . . . . . . . . . . 941 Installing the SAN Shared Storage Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 942 About Devices in the Shared Storage Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 943 Monitoring Drives in the Shared Storage Environment . . . . . . . . . . . . . . . . . . . . . . 944 Viewing Media in the Shared Storage Environment . . . . . . . . . . . . . . . . . . . . . . . . 946 Using Drive Pools with the SAN Shared Storage Option . . . . . . . . . . . . . . . . . . . . 947 Using Device Operations with the SAN Shared Storage Option . . . . . . . . . . . . . . 948 Sharing Robotic Libraries Between Backup Exec for NetWare Servers and Backup Exec for Windows Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 949 Scheduling and Viewing Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 956 Sharing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 958 Cataloging Media in SAN SSO Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 958 Media Rotation in SAN SSO Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 959 Designating a New Database Server and Setting Up Servers . . . . . . . . . . . . . . . . . . . . 960 Tips for Maintaining the Database Server and the ADAMM Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 960 Creating a Standby Primary Database Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 961 Starting and Stopping Backup Exec Services on Multiple Servers . . . . . . . . . . . . . 962 Troubleshooting and Recovering Failed Components . . . . . . . . . . . . . . . . . . . . . . . . . . 963 Checklist for Troubleshooting Devices That Have Gone Offline . . . . . . . . . . . . . . 963 Replacing a Fibre to SCSI Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 965 Replacing the Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 966Administrators Guide - Table of Contents 19

Appendix E. VERITAS Backup Exec - ServerFree Option . . . . . . . . . . . . . . . . . . . 967 Understanding ServerFree Backup Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 967 ServerFree Backup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 970 Installing the ServerFree option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 972 Running the ServerFree Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 973 Restoring A ServerFree Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 975 Appendix F. VERITAS Backup Exec - Advanced Open File Option . . . . . . . . . . . 977 Understanding the Advanced Open File Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 977 Snapshot Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 978 Requirements for Using the Advanced Open File Option . . . . . . . . . . . . . . . . . . . 980 Installing the Advanced Open File Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 981 Installing and Uninstalling the Advanced Open File Option to Remote Windows Servers Using the Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 982 Uninstalling the Advanced Open File Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 983 Changing the Advanced Open File Option Default Settings . . . . . . . . . . . . . . . . . . . . 984 Using the Advanced Open File Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 987 Selecting the Advanced Open File Option for a Single Backup Job . . . . . . . . . . . 987 Setting Advanced Open File Option as the Default Setting for All Backup Jobs . 989 Checking the Job Log When Using the Advanced Open File Option . . . . . . . . . . 991 Snap Starting a VERITAS Volume Manager Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 992 Advanced Open File Option Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 993 Appendix G. VERITAS Backup Exec - Agent for Microsoft SQL Server . . . . . . . 999 Requirements for Using the SQL Agent with SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . 1000 Installing the SQL Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1001 Using Backup Exec Logon Accounts for SQL 2000 Resources . . . . . . . . . . . . . . . . . . 1002 Backup Strategies for SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1004 Consistency Checks for SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1006 Using the Advanced Open File Option with SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . 1007 Setting Backup Options for SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100820 Administrators Guide

Backing Up SQL 2000 Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1012 Backing Up SQL 2000 Filegroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1014 Backing Up SQL 2000 Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1016 Restore Options for SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1018 About Restoring SQL 2000 Databases and Filegroups . . . . . . . . . . . . . . . . . . . . . . . . . 1023 Restoring from SQL 2000 Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1024 Restoring from SQL 2000 Transaction Logs Up to a Point in Time . . . . . . . . . . . 1025 Restoring from SQL 2000 Transaction Logs Up to a Named Transaction . . . . . . 1026 Restoring from SQL 2000 Filegroup Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1027 Restoring the SQL 2000 Master Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1030 Redirecting Restores for SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1032 Setting Default Backup and Restore Options for SQL 2000 . . . . . . . . . . . . . . . . . . . . . 1035 Preparing for Disaster Recovery of SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1041 Disaster Recovery of SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1042 Manual Recovery of SQL 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1043 About the Agent for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1047 Requirements for Agent for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1048 Installing the SQL Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1049 Using Backup Exec Logon Accounts for SQL 7.0 Resources . . . . . . . . . . . . . . . . . . . . 1050 Backup Strategies for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1052 Consistency Checks for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1054 Setting Backup Options for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1055 Backing Up SQL 7.0 Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1058 Backing Up SQL 7.0 Filegroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1060 Backing Up SQL 7.0 Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1062 Restore Options for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1064 About Restoring SQL 7.0 Databases or Filegroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1068 Restoring from SQL 7.0 Database Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1070 Restoring from SQL 7.0 Transaction Logs Up to a Point in Time . . . . . . . . . . . . . 1071 Restoring from SQL 7.0 Filegroup Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1072Administrators Guide - Table of Contents 21

Restoring the SQL 7.0 Master Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1074 Redirecting Restores for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1076 Setting Default Backup and Restore Options for SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . 1079 Preparing for Disaster Recovery of SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1084 Disaster Recovery of SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1085 Manual Recovery of SQL 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1086 Protecting SQL Server on Windows Server 2003 Using the SQL Server Writer . . . 1089 Backing up SQL Server Using the SQL Server Writer . . . . . . . . . . . . . . . . . . . . . 1089 Restoring SQL Server Using the SQL Server Writer . . . . . . . . . . . . . . . . . . . . . . . 1090 Appendix H. VERITAS Backup Exec - Agent for Microsoft Exchange Server . . 1093 About Using the Exchange Agent with Exchange 2000 and 2003 . . . . . . . . . . . . . . . 1093 Requirements for Using the Exchange Agent with Exchange 2000 and 2003 . . 1094 Installing the Exchange Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1094 Using Backup Exec Logon Accounts with Exchange 2000 and 2003 Resources . . . 1095 Backup Strategies for Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1096 Recommended Configurations for Exchange 2000 and 2003 . . . . . . . . . . . . . . . . 1099 Backup Options for Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1100 Backing Up Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1104 Reviewing Circular Logging for Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . 1105 Backing Up Exchange 2000 and 2003 Mailboxes and Public Folders . . . . . . . . . . . . 1106 Restore Options for Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1111 Restoring Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1114 . . .Redirecting Exchange 2000 and 2003 Storage Group and Database Restores 1115 Restoring Exchange 2003 Data Using the Recovery Storage Group . . . . . . . . . . . . . 1117 Redirecting Exchange 2003 Restores Using the Recovery Storage Group . . . . . 1119 Restoring Exchange 2000 and 2003 Mailboxes and Public Folders . . . . . . . . . . . . . . 1121 Redirecting Mailbox and Public Folder Restores in Exchange 2000 and 2003 . . 1123 Setting Default Backup and Restore Options for Exchange 2000 and 2003 . . . . . . . 1127 Preparing for Disaster Recovery of Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . 1131

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Disaster Recovery for Exchange 2000 and 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1132 About Using the Exchange Agent with Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . 1135 Requirements for Using the Exchange Agent with Exchange 5.5 . . . . . . . . . . . . . . . 1135 Installing the Exchange Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1136 Using Backup Exec Logon Accounts with Exchange 5.5 Resources . . . . . . . . . . . . . . 1136 Backup Strategies for Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1137 Recommended Configurations for Exchange 5.5 Server . . . . . . . . . . . . . . . . . . . . 1139 Backup Options for Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1140 Backing Up Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1144 Reviewing Circular Logging for Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1145 Backing Up Exchange 5.5 Mailboxes and Public Folders . . . . . . . . . . . . . . . . . . . . . . 1145 Restore Options for Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1149 Restoring Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1151 Redirecting Exchange 5.5 Database Restores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1153 Restoring Exchange 5.5 Mailboxes and Public Folders . . . . . . . . . . . . . . . . . . . . . . . . 1155 Redirecting Mailbox and Public Folder Restores in Exchange 5.5 . . . . . . . . . . . . 1157 Setting Default Backup and Restore Options for Exchange 5.5 . . . . . . . . . . . . . . . . . 1161 Preparing for Disaster Recovery of Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1167 Disaster Recovery for Exchange Server 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1168 Protecting Microsoft Exchange Server 2003 Using the Exchange Writer . . . . . . . . . 1171 Backing Up Exchange Server 2003 Using the Exchange Writer . . . . . . . . . . . . . . 1172 Restoring Exchange Server 2003 Using the Exchange Writer . . . . . . . . . . . . . . . . 1173 Appendix I. VERITAS Backup Exec - Library Expansion Option . . . . . . . . . . . . . 1175 Setting Up Robotic Library Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1175 Configuring Multi-drive Robotic Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1176 Installing the Library Expansion Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1177 Starting Backup Exec After Installing the Library Expansion Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1177 Viewing Robotic Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1179


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Appendix J. Backup Exec Desktop and Laptop Option . . . . . . . . . . . . . . . . . . . 1181 How the Desktop and Laptop Option Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1182 Installing the Backup Exec Desktop and Laptop Option . . . . . . . . . . . . . . . . . . . . . . 1184 Updating DLO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1184 Deploying the Desktop Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1184 Using the DLO Administration Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1186 Creating Administrator Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1187 Connecting to a Backup Exec Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1187 The DLO Overview View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1189 Setting Up DLO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1191 Creating DLO Storage Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1191 Setting up a DLO Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1195 Configuring the Global Exclude List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1206 Setting up Automated User Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1206 Managing Desktop Agent Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1212 Restoring Files and Folders from the DLO Administration Console . . . . . . . . . . . . 1219 Searching for Desktop Files to Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1222 Deleting a Desktop Computer from DLO . . . .

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