badges and rewards in transmedia
DESCRIPTION
Presentation looks at when, why and how badges and rewards might be used in transmedia storytelling experiences.TRANSCRIPT
• Signal– What’s possible– How to get best experience– What’s expected
• Incentivize– Good behaviour (community & personal)
• Reward– Loyalty
• Long-term• Frequency• Volume
– “Personal development”• Hard work• Excellence• Multiplatform Engagement• Quest completion• Social standing• Community contribution
Especially important in transmedia when “how to play” might not be known
• Experience will be unfamiliar to some audiences
– can use badges to
• signal things to try, steps to take
• Incentivize experimentation
• reward effort
• Social
• Participatory
Want to encourage good community behaviours (which can be at odds with personal achievement rewards)
http://amyjokim.com/2012/09/19/social-engagement-whos-playing-how-do-they-like-to-engage/
Achievers
SocializersExplorers
Killers
Bartle types
http://amyjokim.com/2012/09/19/social-engagement-whos-playing-how-do-they-like-to-engage/
Express: create, upload, tweet, post;
Collaborate: comment, like, help, curate,
vote, rate
Explore: collect, interact;
Compete: win
(Express & Collaborate)Ind
ivid
ual
Co
mm
un
ity
Things people like to do Signalling
Points table, Fanfare (public awards)
Activity Badge Tree; Character Development Map;
Locked badge list
Our Goal
Strengthen the community
Deliver better personal
experience
• There are three badge categories:– Hotel badges
reward loyalty and community contribution
– Character badgesreward community contribution and multi-platform engagement
– Game badgesreward quest completion, activity, achievement and excellence.
Need to cap at one interaction per day to prevent spammybehaviours. Want this to be a reward, not a challenge.
This signals a “hidden” delight
Signal that there’s avenues to explore without giving away the story
• Be careful what you wish for
– Choose your incentives wisely
• Balance the economy
– Reward without effort leads to spam