balaji ganesh, adrenalin esystems, india, banking comesa 24-25 feb 2010
TRANSCRIPT
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DISCOVER HOW BANKS BANK ON
HR TECHNOLOGY
Balaji GaneshCEO & Managing Director
Adrenalin eSystems Limited, India
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Human Capital implies many things
Human beings are dynamic assets that can increase invalue over time, not inert assets that depreciate in value
Human being are prime among all assets. Capital, is
synonymous with net worth-the remaining assets ofbusiness after all liabilities have been deducted
Human being and the system created to recruit, reward
and develop them, form a major part of any companysvalue as much as or more than other assets such ascash, land, plants and equipment
Sources:
Human Capital
Delivering Promises
By Arthur Andersen
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Changing Paradigm of Banking
Globalization
Value chain for business competitiveness
Profitability through cost and growth
Pressure to stay ahead of competition by benchmarkingagainst international standards and best practices
Integrate various functions of Banking
More focus in getting an aligned workforce to meet withgrowing expectations of customers
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Technology in African Banking Industry
Technology is a key driver for growth
Legacy Banking system in Africa and Tier 1 & 2 cities have
adopted core banking solutions
Most top and mid-tier African banks are deploying modern
core banking platforms
Mobile bankingone of the exciting development
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Technology adoption by Banks in the last decade
Investment in Technology in the last 10 years by banks was to
reduce cost and improve operational efficiency
Out of 56 branches in Lagos( Nigeria) for e.g had some kind ofIT policy*
Out of which more than 50% achieved successful
implementation
Main objective was to be able to meet organizational goals, to
secure competitive advantage, and to be up to date.
*IOS Press
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TechnologyA great Enabler
Large Volume and variety of Business
Large number of products ,Delivery channels and customer
centric processes
Banks are constantly Redefining customer convenience
Banks requires wide range & easy to use functionality
Banks require integration capabilities
Need to align with Business Strategies
Ensure IT compliance with Laws
Data Confidentiality and security
Though Automation is considered for Customer convenience ,less emphasis on HR technology
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Human Resourcesone of the
Key criteria for Banks to gain
Its competitive advantage
Human Resources gives definite Competitive Advantage
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Alignment means the
entire workforce has
clarity on goals and
organizationalobjectives and aware
of their roles and
responsibilities todeliver results for the
organization ..
Managing & SustainingPerformance of Largenumber of employees
across differentlocations
HR
Challenges
of Banking
Industry
People skills are key tosuccess of any business.
New competencies
required for businessadvantage. training and
development of the
individual remains as akey issue
Alignment
Performance
Management
Developmentretention &
training
HR Challenges of Banking Industry
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Alignment Challenges in Banking Sector
Multiple thousands of work force spread across differentgeographical locations
Difficult to implement enterprise wise performance culture
Need to know the retention ,attrition and achievements of
employees
Need for a platform to communicate vision ,purpose and
goals to employees
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Performance Management Challenges
Banks frequently identify one or more challenges whenimplementing performance management systems.
Communicating the PMS process to all staff, their appraisers,
reviewers and the roles in the process Linking PMs with other existing Corporate PerformanceMeasurement systems
Cascading Corporate Goals to individual goals
Quantifying the targets & Measuring them
Elimination of duplications in KRAs Linking Training of individual to PMS process
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Training & Development Challenges
The training system in the banking industry has a strongstructural base.
The training activities More Ritualistic" due to absence of astrategic link between training and human resources
development.
The training establishments need to be actively involved inthe total training process right from
Identification of training needs
Evaluation of training effectiveness,
Benefits of training to the end-users
Linking Training of individual to Performance mgmt
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Disadvantages of Non- Automation
Unable To create Agility in the system to the changing Business
Environments
To improve and maintain business process functionality
To improve customer orientation and service
To identify, develop and maintain skilled and motivatedpeople.
To obtain reliable and useful information for strategicdecision making.
To deliver projects on time and on budget, meeting quality
standards. To Provide Data security & unified information
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Role of HR technology
Managing employee information in a single
repository
Government compliance
Attendance & Leave Tracking
Error Free ,Accurate Payroll Processing Facilitate Recruitment
Employee training, and development
Performance Management
Planning, analysis, and reporting
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Well implemented HRMS can help
Reduce routine administration and paperwork.
Bring down costs by automating core HR, and payroll
processes
Increased efficiency and productivity. Increase retention by providing a transparent and
performance driven work culture.
Easily create accurate, timely reporting and analysis.
Reduce the cost of compliance and risks associated with fines,penalties, and costly litigation
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Transform HR to become a Strategic Partner
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Manage&Align
Managing and
aligning
human capital
is one of thekey drivers for
organization
successCreateStron
gPerformance
Infrastructure
Alignment across all
business-critical
systems of the
organization createsan infrastructure to
enhance performance
and productivity CostSavings&LowTCO
It delivers
significant cost
& time savingsand provides a
low total cost
of ownership
HRMS delivers an aligned enterprise
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Be a Winning Enterprise with an aligned workforce
Automate Now your HR processes for Higher efficiencies
Decentralize decision makingLet your resources focus on
Strategic tasks
Address employees across organization and empower them
to demonstrate organizational values and culture
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Thank You