Banking

How did we get here and where are we going

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Banking has been around for a long time

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Banks look after our money

That’s why many bank branches were designed to look safe, reliable and

imposing

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The friendly face of banking

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When did you last visit a bank branch?

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Was it an enjoyable experienceCreated by moneyandbanks.co.uk

From1 way in - the branch1 person - the manager1 month - the statement

ToManys way - multi channelMany people - or no one!Anytime - real time access

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We live in the google-facebook-snapchat-open-ecommerce world now

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The information age has changed our world

It's a revolution

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So banks need to change

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Apps. SmartPhone.

DevicesSo many ways to access a bank in so many places

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So what ?Created by moneyandbanks.co.uk

Banking needs to

change fast Created by moneyandbanks.co.uk

Banks tend tomove safely

and slowly

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100% In the last 5 years lots of new banks have started.

Customers now have 100% more choice BUT Created by moneyandbanks.co.uk

No one is moving

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The clock is ticking

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Over time more and more people will look for a new bank … or an alternative to thier bank

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Keeping hold of customer is going to get harder

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