barriers/concerns
DESCRIPTION
Barriers/Concerns. Messages: urgency, extra work Test results: timing of release Problem list: ALL problems? Supervision for residents. MyChart Patient Account Activation. MyChart Users By Site. Which sections do patients view most?. Which sections do patients use actively?. - PowerPoint PPT PresentationTRANSCRIPT
Barriers/Concerns
• Messages: urgency, extra work• Test results: timing of release• Problem list: ALL problems?• Supervision for residents
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October
Novem
ber
Decem
ber
Janu
ary
Febru
ary
Mar
chApril
May
June
July
August
MyChart Patient Account Activation
MyChart Users By SiteA
mst
erda
mE
ast
13th
H
yde
Par
kM
t. H
ope
Par
kche
ster
Phi
llips
S
idne
yU
rban
W
alto
nE
llenv
ille
Kin
gsto
nN
ew P
altz
Por
t E
wen
Hom
eles
sN
orth
Gen
eral
Fre
e cl
inic
0
200
400
600
800
1,000
1,200
Which sections do patients view most?
0
50000
100000
150000
200000
250000
300000
Lab T
ests
Messages
Problem
list
Med L
ist
Imm
unizations
Allergies
Health Snapshot
Med R
enewal
Appt Schedule
Appointm
entcancel
Address change
Patient InitiatedRead Only
Which sections do patients use actively?
Message Renewal Appointment0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
Number Sent
Number of Unique Users
Add “clickable”Infobutton to context-specific M+ resource
Patient Quotes“I just wanted to compliment [you] on the beautiful MyChart,
MyHealth website. It is very easy to use, I loved it. It is really great to have access to my lab results and much more. Thank you so much.”
“Wow this site is so cool! This will make things a lot easier.”
“I am really impressed with the functions of this web- site.“
“I am very happy that you have upgraded to this capacity. Thank you for taking this step into the 21st century.”