benjaminl cw2 project308submission
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Benjamin L’Hermitte 308 LON Assignment – SID: 6850399 - Main body word count: 8608 Tutor’s name: Céline Raiss
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Abstract
Strategy is very old and today essential for companies. My Business research
is about Chess and the Business World. The main objective and interest is to
establish a parallel between Chess and Business and to learn about that. So
my research questions were: How strategic thinking derived from chess game
strategy could be applicable to the real world of business? How can we apply
it to companies?
To answer to those questions, we will study the way of thinking of a chess
player, a manager and we will establish links between them. Parallels between
chess and business are very numerous so I will study in my research each
parallel (with business strategy, marketing, finance...) before to conclude with
how to become a successful manager with Chess.
Firstly, in this report, we are going to present the subject, my research question
and the objectives. Then, we will also analyse the literature review. We will
explain my research methodology with the Research Onion and explain our
choice. Finally, we will establish the schedule of my Research Project, its
organization and we will conclude.
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Table of contents
Abstract................................................................................................................ 2
List of Tables ......................................................................................................... 4
I. Introduction ................................................................................................... 5
1) Why Chess topic? ........................................................................................... 5
2) Research Question & Objectives ..................................................................... 6
II. Literature Review ........................................................................................... 7
1) Chess and Strategic Marketing ....................................................................... 7
2) Chess and Strategic Management .................................................................. 8
3) Way of thinking and decision process ............................................................. 9
4) Chess VS Risk & Finance Investment ............................................................. 10
5) Chess player and manager’s behavior & qualities ......................................... 11
6) Conclusion ................................................................................................... 12
III. Research Methodology ............................................................................. 13
1) Research design ........................................................................................... 14
2) Data collection ............................................................................................. 15
3) Sampling and Participants ........................................................................... 16
4) Research Ethics ............................................................................................ 16
Conclusion of 321 report ..................................................................................... 17
IV. Data Collection Results & Analysis ............................................................ 18
1) Interviews Comparison................................................................................. 18
2) Sun Tzu: the teaching for chess & business ................................................... 27
V. Conclusion ................................................................................................... 30
1) Conclusion ................................................................................................... 30
2) Recommendation ......................................................................................... 33
3) Future project’s perspective ......................................................................... 34
References .......................................................................................................... 35
Appendices ......................................................................................................... 41
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List of Tables
Table Page
1 Chess & Marketing Parallel – Source: Luca Desiata 2015 .................... 7
2 Chess Players Styles – Source: Luca Desiata 2015 ........................... 12
3 Data collection Methods ...................................................................... 15
4 Interviews Comparison ....................................................................... 18
5 Last step of decision process .............................................................. 22
6 Simplified Ansoff matrix ...................................................................... 29
7 Qualities, information comparison ....................................................... 30
8 Decision Process, information comparison ......................................... 31
9 Risks, information comparison ............................................................ 31
10 Strategic Management, information comparison ................................. 32
11 Gantt chart 1st semester by 25 January .............................................. 42
12 Gantt chart 2nd semester from 8 February .......................................... 44
13 Resources ........................................................................................... 45
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I. Introduction
1) Why Chess topic?
Strategy means “art of troop leader”, it comes from Greek “Stratos” = army and
“Ageîn” = Lead. So Strategy started with wars, we know the Sun Tzu strategies
and its art of war. Chess is very old too, and is the symbol of strategy. It’s an
Arabic game which the first texts about chess dated of 8th century. Its ancestor
is the Chaturanga
(James Masters
1997). More than a
simple game, Chess is
the representation of
the man’s mind, its
way of thinking. Chess
teaches us that the
random doesn’t give
the victory and allow,
with a human size
game, to discover the
beginnings of the
human’s genius. Chess
teaches us every day and
every time because the only limit of Chess is the limits of our minds. Chess
confronts us to ourselves and push us to think better, to improve ourselves and
take the better.
Today, the Strategy is essential to the companies. And unfortunately
sometimes, managers are only amateurs compared to the human potential and
make strategy’s mistakes (example: fail of Jean-Marie Messier, Manager.
source: Tancrède Blondé 2012). Explore the Chess Strategy could be a very
good way to understand the implications of Business Strategy. Strategy is
Strategy and it exist a very narrow link between the business world and the
chess world. This research topic about Chess is relevant to business because
Chess is a very good way to apply strategy and identify player’s style which
could compare to management style. See Business across Chess or Chess
across Business, that’s the subject’s core.
I chose this subject, particularly because I am in the Chess World with an
international level so I am very implicated and interested about this subject.
Besides, I identified many links between Chess and Business in many aspects
such as the game itself (links with marketing strategy, management strategy,
and finance: investor behaviour for instance) and the behaviour around the
game (player’s behaviour and manager behaviour with the way of thinking of
those stakeholders). So I judged the subject enough rich to deepen the topic.
Fig.1 Sun Tzu Quotation - Source : <https://quotesgram.com/best-sun-tzu-quotes/#MDSPDdkClM>
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2) Research Question & Objectives
The main objective of this study is to establish all the possible links between
Chess and the Business World and to learn about that. So my research
question is:
HOW STRATEGIC THINKING DERIVED FROM CHESS GAME STRATEGY COULD BE
APPLICABLE TO THE REAL WORLD OF BUSINESS?
Firstly, I will explain all the links between the game itself, the strategy and
Business. Then I will explain the different behaviours. Our objectives are
grouped in category of existing links between Chess and Business. These
objectives are:
Understand the strategy implications in Chess and the Strategic
Marketing
Understand the strategy implications in Chess and the Strategic
Management
Understand the way of thinking and the decision process of a
Chess player and a manager
Understand the financial investor’s behaviour and the chess
player’s behaviour
Understand the behaviour and the qualities of Chess player
and managers
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II. Literature Review
1) Chess and Strategic Marketing
There are many links between Chess and Marketing. Firstly, Pragmatic
Marketing Corporation established a link between Chess analysis and Market
Analysis according to the following process: assessing the key elements, the
general assessment and the planning (Mike Urbonas 2015). Then, a second
existing link is the « initiative » (Chess term). As the same way a product has
to be innovative and get a step ahead against its competitors, a Chess player
who has the « initiative », a move ahead against his opponent, will have a
significant advantage.
A parallel table between Chess and Marketing could be established thus (Luca
Desiata 2015):
To finish, some marketing tools could be also apply to Chess such as the BCG
Matrix (appendix 4).
Strategic Element Chess Business
Conflict System Chess Game Competition
Players White or Black Companies
Conflict Place Board Products/Services Market
Conflict Place’s Unit Columns and Diagonals Market Sector
Force Units Pieces Products or Services
Conflict Boundaries Edge of the Chessboard Marginal market segments
Sectors Centre, Corners, Edges Primary, Secondary, Tertiary
Control Area Territory Market Share
Force Units Elimination Pieces capture Competitor merger or
elimination
Table 1 Chess & Marketing Parallel – Source: Luca Desiata 2015
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2) Chess and Strategic Management
Strategy is very important to the company. Indeed, according to Garry
Kasparov (ex: n°1 chess player in the world), the chances to win randomly (so
without strategy) are non-existing (Luca Desiata 2015). After just three moves
by a chess player, more than 9 million positions are possible. The decisions of
the companies concerning their new strategies, their pricing, their products and
the global life of the company are as many as the chess possible moves (Diane
Coutu 2005).
They exist 3 levels categories about strategy: the corporate strategy, the
business strategy and functional strategy (Rodach and Besser 2007 & Bertrand
Giboin 2012) just like chess. We could compare the corporate strategy to the
global chess strategy, the global plan to the question: « what end of game do
we want to have? ». The business and functional strategy matches both to the
short term strategy it’s call in fact « tactics ». Tactics could be compare to the
operational management. For its part, concerning the Chess global strategy,
different strategic issues are existing in Chess according to the strengths and
weaknesses of the opponents and the chess player (Marc Quenehen 2013).
Those issues could be compare to the strategic decision-making after have
established a SWOT analysis of the company and the competitors in order to
take advantages of their weaknesses.
Josh Manion (Ensighten Founder) observes some mistakes about business
creators who create an activity without a long term plan. They make a success
just the first year but nothing more. According to him, it’s essential to keep an
overview of the market and be able to anticipate. Just like Chess, very often,
the victory belongs to the chess player who is able to foresee the moves and
see always farther than his opponent (Tancrède Blondé 2015).
A comparison with the Strategy war (so Chess Strategy) could be established
with Business. We will quote only one example concerning the competitors:
« If you know your enemy and know yourself, your need not fear the result of
a hundred battles »
Sun Tzu & Magnusson Art of War (2012)
A chess player has to know himself, its opponent like a company with its
competitors and also know to adapt according to its environment and the
different situation. For instance, Bobby Fischer during its match against Boris
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Spassky play one first different move that usual to everyone’s surprise, in order
to counter the Russian preparation against the Fischer’s move ( Pawn Sacrifice
Movie 2015). As the same way a company has to adapt according to the
different situation and its competitors.
3) Way of thinking and decision process
They exist two kinds of decision-making: intuition and analysis. In Business
such as Chess, every moves, every decisions are important (Simon Gibson
2015 Cambridge News). A chess players have to balance between intuition
and analysis. Intuition is the defining quality of a great chess player (Diane
Coutu 2005). The intuition is the capabilities to recognize unconsciously a
chess them position and to know what to do in this position (Susza Polgar’s
(Chess Grand Master) interview from TV French report TF1). It’s the result of
a previous analysis of the same kind of position. It allows for a chess player to
take a quick decision and to be oriented in the right direction. It could be
interesting to study if it could be possible to develop the same kind of intuition
from a manager.
About the analysis of decision making, some tools such as the SWOT analysis
(Rodach and Besser 2007 & Bertrand Giboin 2012) is representative of a same
way of thinking in Chess and Business.
Besides, the same decision process exists between chess players and
managers (according to Luca Desiata 2015):
Fig. 2 Desicion Process – Source: Luca Desiata 2015
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Finally, a human phenomenon exists in Chess and Business, it’s called the
abstraction phenomenon. It’s the capability of our mind to select only the
relevant information to reach or realize an objective, upstaging the secondary
information to the background (Luca Desiata 2015).
4) Chess VS Risk & Finance Investment
There are several links between Finance and Chess. Firstly, concerning the
money management. To play a chess game, the chess players are a Chess
clock. As the same way a company has to manage their budget, a chess player
has to manage his time. According to Josh Manion: « Doesn’t matter, if you
have a good product or not! If you don’t have any money, it’s over! » (Tancrède
Blondé 2015). Cambridge News established also a link between finance and
chess. It compare the king to the money. The money in the company like the
king in Chess is very important. If the cash has gone as the king, the game is
over (Simon Gibson 2015).
Then we have links between risks and efficiency in Chess and Business. The
chess player and investor’s behaviours are irrational. When we are in a winning
position we are careful and don’t take risks in order to keep our advantage
whereas we take more risks in a losing situation even if we could lose more.
The risks/efficiency matrix could be represented thus (Luca Desiata 2015), we
will give also some example inside the Desiata’s Matrix according to my own
opinion:
EFFI
CIE
NC
Y
RISKS
Risks-Efficiency Matrix
Easy Money with a Blue Ocean strategy
or nich market
Weak risk & weak effienciency ex :
bunds
High risk – High
efficiency ex:
shares, hedge funds
Fig.3 Risks – Efficiency Matrix – Source : L. Desiata 2015
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A Chess Master should be able to manage the risks decisions rationally (David
Ning 2014). It’s interesting to finish with a Schumpeter quotation:
« Profits rewards the risks-taking »
Joseph Schumpeter
5) Chess player and manager’s behavior & qualities
Many qualities are developed by the chess game practice (according to the
Swiss directory of education 1977):
Attention and Focusing
Judgement and Plan
Imagination and the forecasting
The memory
Self-control, Competition Spirit and endurance
Quickly decision-making capabilities
Analytical Mind
Creativity
The smart
Structured Organization
So much of these qualities are essential to be a great manager. Besides, the
manager, like the chess player has to manage their time and their stress
(Tancrède Blondé 2015). Focusing is also very important, but be focused
during a long time is very exhausted, that’s why it’s important for a chess player
and a manager to have a healthy way of life and practice sport (Sulekha Nair
2015).
There are 5 leadership styles (according to B. Giboin 2012), the analytical style,
the visionary style, the operational style, the humanist style, and the
communicative style. The three first styles could be apply in Chess. They exist
4 chess players’ style concerning the game (according to Luca Desiata 2015),
all these styles could be apply to managers:
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Facts Global Concepts
Intuition Militant Reflexive
Logic Pragmatic Theorists
L. Desiata mentioned also 6 chess players’ style in a Chess tournament
context: killers, fighters, sportive, players, explorers/seekers and artists.
6) Conclusion
To conclude, my literature review established many links between Chess and
Business. However, I could identify gaps in the comparison explored by the
different authors. Indeed, we could compare the course of a Chess game with
the fight between companies. For instance, as the same way a chess player
has to know its position, a company has to know its market.
We could also compare an activity sector with the chess opening. For instance,
as the same way a company has to know its activity sector (and even
sometimes chose it wisely according to its SWOT analysis, in the case of an
expansion of its range of product or a new target market for instance), a chess
player has to choose its opening wisely according to its knowledge, its
strengths and its weaknesses.
Finally, there are again many path to explore and deepen. In the next report,
we will deepen those elements in our part. Furthermore, we will introduce the
war aspect which will help us to appreciate the chess strategic application to
business. To finish, our future report will include challenging conclusion and
recommendation in order to improve the manager’s qualities in companies with
Chess.
Table 2 Chess Players Styles – Source : Luca Desiata 2015
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III. Research Methodology
The following research onion will be the framework to summarize my
methodology:
Fig. 4 Research Onion – Source: Saunders and Lewis 2012
Philosophy
Approach
Strategies
Choice
Time horizon
Techniques and
procedures
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1) Research design
The research design is “the strategic plan for a research project setting out the
broad outline and key features of the work to be undertaken, including the
methods of data collection analysis to be employed, and showing how the
research strategy addresses the specific aims and objectives of the study”
(Gordon Marshall, A dictionary of Sociology 1998).
The study will adopt a pragmatism philosophy. The pragmatism is a research
philosophy which argues that the most important determinant of the research
philosophy adopted are the research question and objectives (Lewis &
Saunders 2012). This philosophy will match perfectly my research topic.
Then, my approach will be deductive. Indeed, we will start from an existing
theory, and then we will do hypothesis and observation in order to confirm the
theory.
Concerning the strategies in our research onion, we will use the grounded
theory, the case study and survey. I use grounded theory because I have my
own experience in Chess so I could bring information. Besides, some people
(with interview) and even within some books, people who talk about their own
experience about Chess and Business bring more information. I use also some
case study, indeed I have some business case companies which could be
compared to Chess (for instance a life insurance product launch by the
“Banque Postale” in 2005: How Jean-Marc Pailhol manage the risk and the
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situation and the link with Chess). Finally, I will use survey but only interview
which is the most appropriate about my topic.
I choose the multi-method design. This method is the most appropriate
because I will use only qualitative data, but with several kinds of qualitative
data.
As a time horizon, I choose the cross-sectional horizon. Indeed, I won’t
compare my study across the time. My research will undertake at one period
of time like a snapshot of a specific point in time.
Finally, I plan to use primary data and secondary data. Now, let’s we see the
kinds of data collected and the data collection methods.
2) Data collection
I will use primary data with interviews, focus groups data collection and
secondary data with books and articles. I plan also to analyse some movies
and short video about the Chess player’s behaviour. All the information
collected will be essentially qualitative.
The following table will summarize my data collection:
Kind of data Primary data Secondary data
Methods
Interview face to face
or phone interview
Groups Working Books Articles Movies
Videos
Report
Definition
a purposeful discussion
between two or more people (Kahn and
Cannell (1957)
Methods use to gather information from a
people feeling’s and opinion.
Data collected by someone other than the researcher.
Add Value
Information reliable,
specific & specialized because we
choose a specialized
people.
Synergy effect and efficiency. Bring
different point of view and give information
with new eyes.
Bring more in-depth
information
Bring actual and
concisely information
Bring some “alive
information” to analyze
the behaviour part in our
subject
Another kind of
information but the same
advantages than
articles
Table 3 Data Collection Methods
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3) Sampling and Participants
The study takes place in Lyon, France. The more relevant concerning my topic
is the interview. I need information from people’s experiences, qualitative and
specific information so I will use a semi-structured interview with opening
question. That’s why a quantitative questionnaire couldn’t be appropriate.
Thus, I chose a non-standardized interview with the one to one method.
According to the time and the availability of interviewees’ people, I could use
all the way of asking, such as face to face, phone or e-mailing.
Concerning the participant, I plan to interview 1 chess player and 1 people
coming from the business environment like strategic consultant, a manager or
a management coach. The goals of these interviews are to get feelings and
experiences from those stakeholders and to do a comparison between their
respective environments.
4) Research Ethics
My interviews will respect an ethical procedure. Firstly, I wrote a cover letter
which introduce myself and explain to the interviewees the purpose of my
research, of the question and how they can help me in my study.
Secondly, the interviewees will have the choice of the way of interview
administration (phone, e-mail or face to face) and, if necessary, the choice of
the place where the interview will be done.
Concerning the confidentiality, the anonymity will be guaranteed: neither name
will be quoted without the permission of the interviewees. Nevertheless,
because it’s essential for the credibility and the understanding of the pursuit of
research, the permission to divulge the job of the interviewees will be asked.
Finally, at the end of the cover letter, the interviewees will tick all the permission
granted or not and sign it. A writing copy of the interview and the cover letter
will be provided to the interviewees. If the interview is recorded, a copy of the
recording could be provided according to the wishes of the interviewees.
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Conclusion of 321 report
To conclude, the research study will highlight all the aspects of Chess and
Business. I have many rich resources to undertake my final report: articles,
books, movies, videos and reports. Besides, I have not ever interview my
respondents, but I have ever planned the interviews with the different
stakeholders in the Chess World and the Business World. Furthermore, I have
lots of relevant websites and online articles concerning the topic.
Finally, Chess and Business are very more broadly, so in the next report we
will deepen each part, we will introduce more deeply the war’s aspects and Sun
Tzu concerning the strategic management; and to conclude, we will see if yes
or no a manager could become a great manager with Chess and reversing.
Nota Bene: The timescale and the resources management table are available
in appendix 2 and 3.
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IV. Data Collection Results & Analysis
1) Interviews Comparison
Let’s recap the main information to retain about my interviews:
Characteristics Mr Bernard Touchebeuf
(about Manager) GM Romain Edouard (about Chess Player)
Main qualities/abilities
- Be listening - Psychology
- In depth Observation - Diagnose
- Analyse
- Anticipation - Anticipation
- Decision-making - Make the best decision
- Temper: know to face to the different (difficult) situation
- Patience - Self-Control
Decision Process
- identify and define the main issue - Collect any information about this issue
- Analysing position
- Look for solutions - Looking for the different options
- Choose the (good) one and evaluation of the implementation
- Calculation
- Decide and Implement - Control the result
- Verification
Definition of risk
- Unexpected and constant change of situation, enemy of the forecasting and preparation. Require all the time adaption.
- Play a move in order to win the game with the possibility unexpected and uncertain to get a worse position (and lose). (keyword= uncertainty)
Taking risk is it a good thing?
- makes business life especially interesting and challenging
- Yes, it makes chess exciting
- the more risky the situations are, the better you will be able to succeed
- Sometimes it’s the only way to achieve goals.
- businessman must appreciate taking risk
How keep an advantage?
- Work to be the best - Always improve himself, the company, the quality, services... - Communicate on your strengths, specificity, make people believe that you are the only one
- Be aware and have a clear vision of what’s happening without be afraid by fake threats for instance.
Success keys
- Be innovative and adapted to the customers ‘needs - Be able to change the decision if it doesn’t reach the expected goal - Focus on efficiency and use the less resources as possible to reach the goals.
- Always try to play the best move and not settle for a minimal and risk-free advantage ( do not be conservative)
Table 4 Interviews Comparison
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I interviewed two people, one come from the business world, a management
consultant: Mr Bernard Touchebeuf. During more than 25 years, he worked
and followed the CEOs and managers of more than 50 big French companies
such as banks (LCL, Crédit Agricole, Caisse d’Epargne…), insurance
companies ( Allianz, AXA, Groupama…), world association (Make Mothers
Matter) but also large retailers and other companies (Carrefour, Groupe
Casino, Philipps, Alcatel, Desys…).
The second person comes from the chess world, he is the 6th better chess
player in France and belong to the chess French team: the Grand Master
Romain Edouard.
Let’s analyse, exploit and complete the information in our table. Firstly, what
about the main qualities and abilities of a manager and a chess player?
Qualities
The first comparison we can do it’s about psychologic ability. For chess, the
psychology is very important. The first aspect of psychology that a chess player
get about his future opponent, it is his ELO rating. It gives an information about
the level of game of the opponent; so it’s also concerning the image of the
chess player. Is it stronger or weaker than me? If I am stronger, I may have a
psychological advantage. However, sometimes a young player with a low rating
progress very fast and could be better than we think thanks to the ELO indicator
(even probably better than us).
Then, in some way, a chess player have to be listening with the different signal
sending by his opponent. It’s not always true but sometimes, the personality of
the opponent could be representative of his style of game. Talk with the future
opponent can be a good to take information and test insidiously his
knowledges.
About the manager psychological ability. Mr Touchebeuf talk about be listening
with the employees. It’s no relevant for chess because a chess player hasn’t
got employees, the comparison in only about opponent/competitor.
However, like a chess player, a manager has also be seeking to know
constantly its competitors.
Finally, the main strong comparison about psychology in chess and business,
it is about the mutual image between a company and its competitors. As the
same way than chess, an image of a strong company again a smaller company
give a psychological advantage which could discourage the less brave, with a
battle lost in advance. Nevertheless, they have to be very careful. Indeed, as
in chess, it could exist, “the young chess player with a low rating” for the
company. Small for now, but some start-up could grow significantly, very fast
and so become a serious and dangerous competitor. We could take a lesson
from this, for both chess and business: Never underestimate his opponent! We
have an indicator/image (or not! Some start-up are even not know by
companies), but it is not always representative of the reality.
308 Assignment CW2 Benjamin L’Hermitte 20
The second comparison that we can do, it is about the analytical skill. A chess
player has to know analyse his position, assess his weaknesses, his strengths.
He has to be able to get a clear vision of things with a deep, well-structured
and relevant analyse in order to make the best decision.
About business, Mr Touchebeuf talk about diagnostic and observation (in
depth) abilities. It’s exactly the same skill than analytical skill with different
words. As the same way than chess, a manager has to be able to observe,
diagnose and analyse with the SWOT analysis. A good analyse will help to
make the best decision.
The third comparison is about the anticipation skill. A chess player has to
forecast and anticipate the opponent moves (see the moves in advance) as far
as possible in order to know the consequences of our probable decision. He
has to know what might happen if he plays a specific move, all the
consequences and all the issues. It is a very important skill in chess, without
this skill, it is not possible to be a great chess player.
For the manager, the same quality is necessary. Indeed, the uncertainty is a
big enemy for a company (like a chess player!) and it is necessary to reduce
as far as possible the uncertainty (and so the risks). Therefore, a manager has
to be able to forecast and plan what might happen according to the strategic
decision he has to make.
The fourth comparison is about the decision-making skill. Decision-making is:
“Decision making is the process of making a choice between a number
of options and committing to a future course of actions.” (Source: the happy manager 2016)
The GM Romain Edouard even add make the “best” decision. In chess, this
aspect is very important. The decision making ability is the ability to play the
“best” move at the right time. We need to know that the chess game is time-
limited. Both chess players have an average of 3 minutes to play one move.
Make decision at the right time is important because more a chess player take
time to make a decision, more the doubt comes and the chess player will
certainly make a mistake. The best way to make good decision, it is to follow
his intuition and have a good one. According to the ex-world champion and
Grand Master Vladimir Kramnik, intuition is:
“Equal to the sum of your knowledges about chess”
Vladimir Kramnik
To recap, make-decision is linked to the intuition which is linked to the
knowledges. Therefore, we can conclude that a good chess player with a good
decision-making skill, will be a person who has a very good level of
knowledges. A good example about intuition and chess player is the lightning
or bullet games. It is a chess game with just one minute per players. The chess
players have not time to think very deeply (or even not at all, maybe they just
can do some verification but nothing more), they play with their intuition
308 Assignment CW2 Benjamin L’Hermitte 21
(consciously or not). The better players in this kind of game are the best intuition
(see the French video report 2012 of Direct 8: “les super-pouvoirs du cerveau”).
For managers, it is also an important skill. A manager always has to make
difficult decisions. The future of the company depends of the manager’s
decisions, that’s why it is so important. If it is true that a good decision is
narrowly linked to the intuition (of course in addition to the analysis), this is even
truer for managers. If we refer to the Kramnik definition about intuition, we could
also apply it for managers. As a same way a good intuition of chess player is
linked to his level of knowledges about chess, a good intuition of a manager
will be also linked to his level of knowledges. It could learn about the market,
the company, the competitors and especially his own level of knowledges and
skills about management and strategy. More a manager will learn and train
himself, better will be his intuition, so better will be his decision-making skill. It
not only require a professional investment, but especially personal investment
(for instance reading, thinking, meditate the Sun Tzu strategy for instance).
The last comparison about qualities is the temper (or self-control and patience
with the Romain Edouard’s terms).
For a chess player, it is important to keep his temper whatever what has
happened. For instance, if we make a mistake with a bad move which make us
in disadvantage, if we cramp our style, it is over! That is why, self-control (=
temper) it is so important, even with a disadvantage, if we do a mistake the
game is not over; the situation could be reverse! In a difficult position, a chess
player has to keep control and find a way to improve his position, to go ahead!
It is very similar for the manager, it is easy to imagine what could be happened
to a company if its manager cramp his style face to a situation. To conclude?
Like the chess player, the manager has to go ahead and find solution, keep
control.
Decision Process
The first step of the decision process is analysing (Romain Edouard) and also
identify issues and collect information (Mr Touchebeuf). Actually, it is exactly
the same thing with different words.
So the first step of the decision process in chess is to analyse the position. That
is mean, define the opponent’s weaknesses and strengths, our own
weaknesses and strengths, the threats, the possible opportunities.
Concerning the first step of manager’s decision process it is the same. A
manager has to define the issues and the objectives and then make a SWOT
analysis (collect information/analyse). He has to ask himself the question:
“where do I want to go and how?”
Romain Edouard don’t talk about that for chess but we could add it with the
step “analyse”. This question is also applicable to the chess player. In the same
way he has to define his objectives. The “how” in the question, is in fact found
with the analysis.
308 Assignment CW2 Benjamin L’Hermitte 22
Then, the second step is looking for solutions or different options (Romain
Edouard’s term). We have again the same step.
Once the chess player has analysed his position, he has to choose some
candidates moves. It corresponds to 3 or 4 moves which could be the best
options according the analysis.
In the same way, a manager has to select what may be the best solutions, the
best options according to his analysis.
The third step is to finally choose the best option and assess it (and/or calculate
it, to use the term of Romain Edouard.
About chess, it consist to “calculate” (= anticipate move in its mind) the possible
moves in the different options considered and see what may happen with these
moves. Then we could add a step whose Romain Edouard doesn’t talk about
but Mr Touchebeuf do, it is to choose one option.
About business, it is the same thing. Mr Touchebeuf talk about “choose the
(good) one” which seem to us the best, and “assess it”. The notion of
“evaluation, assessment” in business, correspond in fact to exactly the same
thing that “calculation” in chess. It is just consider an option in order to have the
first following overview: a move (for chess) or a decision (for business) could it
be good or not?
We have seen that the third step for chess and business is exactly the same
“chose one and assess/calculate it”. What about the third step?
The last step has a slight difference between chess and business. There are in
fact two steps. Mr Touchebeuf talk about “decide and implement” and then
“control”. GM Romain Edouard just talk about “verification”. However, we can
of course infer that after control, a chess player has to “play” his move; so make
the decision, implement it. The order of the two last steps for chess and
business is representing with the following table:
Chess Business
Verification Decide and implement
Decide and play the move Control
The difference is very simple to understand. In a company, when a decision is
make, is always possible to adjust it if necessary. That’s why control is
important, to check if we plan is good, and adjust some details if necessary.
In chess, it is quite different. Indeed, a chess player cannot go back when he
plays his move. A famous motto exists in chess: “pieces touch, pieces play”. It
is a very famous rule in the international chess. When a chess player play a
move, it is too late. That is why, before to make the decision, he has to analyse
the willing final position in his mind.
Therefore, the only difference between chess and business in the decision
process, it is this little reversing of the two last steps of the decision process.
Table 5: Last step of decision process
308 Assignment CW2 Benjamin L’Hermitte 23
Definition of risk
What about the definition of risk for chess and business? We are going to see
that the keyword for the risk definition is in fact the “uncertainty”. The risk
definition of Romain Edouard (reformulate with my own word in order to better
understand our analyse) is:
“Play a move in order to win the game with the possibility unexpected and
uncertain to get a worse position (and lose)”.
The Bernard Touchebeuf’s definition is (we have also retained the main idea):
“Unexpected and constant change of situation, enemy of the forecasting and
preparation. Require all the time adaption”.
Unexpected, necessity of adaption, enemy of forecasting and preparation the
main point to retain is the cause of all these words: the uncertainty. We cannot
plan everything. More possibilities exists, less we will have control and more
risky it will be. And reversing, less possibilities exists and better will be the
control we will have. It could go in both ways, better or worse. For instance, a
chess player who will not take risks, will play solid. He will play only the move
whose he is certain that he will not lose, even if it is not the best move.
An example with a manager who will not take risk is for instance a manager
who will stay in an existing and saturated market. It could win money because
he will respond to a need, but he will not win a lot of a money and could even
lose money if an innovative competitor appears and takes risks. A well-known
example could be the companies who did not know how to adapt itself face to
the emergence of the online apparition or the e-commerce, and who did not
change anything. Today these companies are gone*.
Finally, both definition of Romain Edouard and Bernard Touchebeuf are
complementary and resume specifically the definition:
Play a move/take a decision, with the possibility unexpected and uncertain to
get a better or worse situation. Risk in fact exists because of the disability for a
manager/chess player to consider everything, the million existing possibilities.
Necessity of taking risk (good thing?)
We have just seen a first overview in the previous paragraph if the risk is the
good thing (see *). Let’s analyse what Mr Touchebeuf and Romain Edouard say
about it. According to Mr Touchebeuf, risk “makes business life especially
interesting and challenging”, and according to Romain Edouard risk “makes
chess exciting”. We see a first point: risk give an interest and a motivation to
the chess player or manager. But it is not the most important. Let’s see the
second comparison.
Both of them say that our success depend of the risk we take:
“The more risky the situations are, the better you will be able to succeed” Bernard Touchebeuf
308 Assignment CW2 Benjamin L’Hermitte 24
“Sometimes it (the risk) is the only way to achieve goals.” Romain Edouard
To move on we do not have to stop face to a risk. We have to take it and go
ahead. Let’s take an example. If a company which succeed in France for
instance, wants to develop and make business in a foreign country. Does it has
to stop face to a currency risk (or any other risks) and just stay in France? It
could never develop! We know that all the biggest companies all around the
world are present everywhere and take risks! It is not different for chess. Take
risks to win.
The notion of self-confidence is the risk-taking is also very important, we are
going to explain why. In our previous example about a chess player who do not
take risk and just play to not lose. A self-confidence player will trust his
“intuition” (see part “decision-making” in the qualities comparison part) and will
take the risk if it is the best option, the best choice. Trust himself, the self-
confidence is trusting his “intuition”, the sum of our knowledges. The more self-
confident a chess player will be, the better will be his choice and better he will
be.
It is also applicable for a manager. The better will be his self-confidence, the
better he will trust his intuition and the better will be his choice and his decision.
To recap, the real core competencies in chess and business, it is ourselves.
Therefore, self-confidence help to take and overcome risks. And because of
that, we will be able to succeed.
How keep an advantage?
We cannot make a comparison in this part because we have very different
elements. However, some elements are very complementary for chess and
business.
For instance, Romain Edouard say that to keep an advantage a chess player
has to be “aware and have a clear vision of what is happening without be afraid
by fake threats for instance”. It is obviously applicable also to business.
Managers must have a clear vision of what is happening in the market without
be afraid by “fake threats”. It could be a waste of time and could slow-down or
even block a good decision, exactly like chess. We have to remember: play the
right move in the right time. Timing is very important in chess such as in
business.
Some of the different keys elements to keep an advantage according to Mr
Touchebeuf are also applicable to chess. The first element and second element
are respectively “work to be the best” and “always improve himself, the
company, the quality, services”. They are very similar and they have the same
application in chess. We have seen that intuition is very important and
correspond to the sum of our knowledges. If a chess player work to be the best,
he will work to improve his knowledges in order to get a better intuition and
keep an advantage against his opponents.
Finally, the last element is “Communicate on your strengths, specificity, make
people believe that you are the only one”. In this case, it is actually the reverse
308 Assignment CW2 Benjamin L’Hermitte 25
in chess. A chess player does not look for give more information than
necessary. The less information people know about us, the best it is. It is a part
of the psychological aspect in chess and it is very similar to the poker players.
If we communicate about our weaknesses or our strengths, it could be bad for
us; except if it is calculate. For instance, Bobby Fischer in 1972, in his match
against Boris Spassky change literally his opening (First move: pawn d4) and
it was a big surprise for everyone because he played usually e4 instead of d4.
He won this match. In this case, Bobby Fischer was aware that Boris Spassky
knew exactly what he played usually, and was very well prepared against him.
Therefore, Bobby Fischer exploited this information and play another move.
The previous work of Boris Spassky had become useless.
Chess players have to be aware about the information they unintentionally give,
for instance in the online chess database, and adapt themselves; exactly like
Bobby Fischer against Boris Spassky in our example (see the “Pawn Sacrifice”
movie which tell us very well this story).
Success keys
As the same way that our previous part, the different elements of chess and
business could be complementary, or even applicable in a very different way.
Firstly, according to the GM Romain Edouard, the key of success in chess is:
“Always try to play the best move and not settle for a minimal and risk-free
advantage (be conservative does not work)”
We have already talked about it previously. Play the best move even if it is
risky. It is the same thing in the business environment (cf. the part “Necessity
of taking risk” for more details).
Then, according to Mr Touchebeuf, the success keys in business are:
“Be innovative and adapted to the customers ‘needs, be able to change the
decision if it doesn’t reach the expected goal, be focus on efficiency and use
the less resources as possible to reach the goals.”
About the first point: “be innovative and adapted”. It is also applicable to a chess
player. He has to play adapted moves according to the position. Besides, he
must be “innovative” in a sense who he must try to see beyond his theoretical
knowledges. For instance, the “theory” in chess correspond to the beginning of
a chess game. It exists perhaps hundreds or thousands theoretical moves in
the beginning of a chess game. The theory is establish according to the millions
of games played from several years ago to nowadays. It evolves constantly
with the growth of the chess programs which are more and more powerful. A
very good chess player has not to just learn by heart his theory, but understand
it, and must be ready to play “new” moves if necessary. In this sense, a chess
player has to be “innovative”.
Concerning the second point: “be able to change the decision if necessary”. It
is also applicable to chess. A chess player could have a plan but sometimes, it
is necessary to change it according to the moves of the opponent; because it
308 Assignment CW2 Benjamin L’Hermitte 26
is not adapted anymore. A chess player has to be able to detect when the plan
is not appropriate anymore, and to change it if necessary. He must know to
stop himself and not obstinate to continue his original plan. Therefore, a chess
player is in the same situation than manager in this case.
Finally, about the third and last point: “be focus on efficiency and use the less
resources as possible to reach the goals.” The efficiency notion in chess could
be compare to the best utilisation of each chess pieces in a game. In the case
of a chess game, we have to be focus on the efficiency of the pieces but, unlike
business, all the resources have to be use. In chess, a number of points is
generally allocate to each pieces (pawn = 1 pt., bishop/knight= 3 pts, rook=5
pts and queen 9 pts). But according to the position, the pieces are more or less
strong. More a piece will control cases in the chess board, more powerful it will
be. For instance, a knight in the 6th rang of the board, or a past pawn (close to
the promotion and become a queen on the 8th range), could be much more
powerful than a tower or even a queen. It always depends of the position. All
the resources (the chess pieces) in chess, have to be use in the best way. In
this case, be focus on efficiency is a key of success in chess.
308 Assignment CW2 Benjamin L’Hermitte 27
2) Sun Tzu: the teaching for chess & business
In this part, we are going to apply lessons from Sun Tzu and its arts of war to
chess and business. This part is closely linked to our previous part “Chess and
Strategic Management”. This part could also respond to our previous gaps
identify in the literature review conclusion.
The first Sun Tzu’s teaching is:
“Victory usually goes to the army who has better trained officers and men”.
Sun Tzu & Magnusson Art of War (2012)
What does this sentence could teach us about business? It is easy to make a
link between “trained officers and men” and training and development of
managers (“officers”) and employees (“men”) in a company. Training and
development is very important for the proper functioning, the competitiveness
and the efficiency of companies. They have to create new talents and ensure
of the involvement and the motivation of its employees. Thus, the company
could get competitive and constantly growing core competencies thanks to
them. These are the reasons why companies have to invest on training and
development. Therefore, more a company will invest on training and
development and more often it will success; or “usually goes to the victory” to
use the Sun Tzu’s terms. It is also true for the manager’s knowledges and
training (cf. part about “intuition” p.22-23).
What about chess? It is exactly the same teaching and we have already talk
about it (cf. p.22-23). The global knowledges of a chess player. More he will
improve his knowledges, better he will improve his intuition and so better will
be his decision-making. Of course, if he takes good decision, he will success.
As we have already said in
our literature review “Chess
and Strategic Management”
(p.7) that they exist two
main levels of categories for
both chess and business.
To recap, about business
we have the global strategy
and the operational
management. About chess,
we have the global strategy
and the “tactics” (= operational management for business). What does Sun Tzu
teach us about it? He teaches us for both chess and business, that the global
strategy is the most important. Indeed, the strategy can exist alone but not
tactics (or operational management). If we can win without tactics, it is not true
Fig.6: 2nd Sun-Tzu’s teaching – Source: Genius Quote
308 Assignment CW2 Benjamin L’Hermitte 28
with strategy. Strategy lead our actions and give us the direction to follow. Work
just with tactic could be compare to a blind who would walk in the darkness.
Actually, tactics does exist complimentarily to strategy in order to empower it
and make it more efficient.
What about the third teaching?
Sometimes, it is necessary to pay
a price if we want succeed/win.
For instance in chess,
sometimes we have to sacrifice
strong pieces and be in
numerical inferiority in order to
get a better position and win. It
could be risky, because even if it
is the best move to play, only one
mistake in the next of the game
could be fatal. But we have to do
it. It is a necessary investment to
success.
About business, it is exactly the same thing. For instance, in order to be
innovative (and so be competitive), a company has to invest a lot of money in
Research & Development. Even if it is risky, it is also a necessary investment
to success. For instance, Samsung invested more than 14 billion $ in 2015 in
R&D, positioning like the 2th bigger investor in R&D in the world (Sammobile
2016).
What about the last teaching?
Sun Tzu teaches us that
preparation (“win first and then
go to war”) before a fight, is very
important to win. For instance, it
is very important in chess to
prepare before a game. A chess
player has to prepare his
opening according to the
opponent’s game and adapt
himself. He has to be really very
well-prepared. If he knows what
he will play and what his
opponent usually play and
forecast it, by adopting the good strategy. It is like if he “win first” before “go to
war” (just play his match).
As we have seen it our mid literature review conclusion, a chess opening could
be compare to an activity sector. Keeping that in mind, a company has to be
very well prepared and adopting wisely the good strategy before penetrating a
market, exactly like the chess player. The ANSOFF’s matrix is the good
Fig.7: 3rd Sun-Tzu’s teaching – Source: Pinterest
Fig.8: 4th Sun-Tzu’s teaching – Source: Pinterest
308 Assignment CW2 Benjamin L’Hermitte 29
example for that (cf. appendix 5):
Besides, before penetrate a market a company has to study and analyse very
carefully this market according to the competition in the market and how the
strengths of the company could be an advantage in this market. If a company
does this work very carefully, it will be very well-prepared and will “win” before
“go to war” (so act and penetrate this market). By this quotation, Sun-Tzu
teaches us the wisdom to be prepared and aware of what will happen before
acting.
Existing Products New products
Existing Market Market penetration strategy Product development strategy
New Market Market development strategy Diversification strategy
Table 6: Simplified Ansoff matrix
308 Assignment CW2 Benjamin L’Hermitte 30
V. Conclusion
1) Conclusion
In order to answer to our research question and complete our former
information, let’s recap what interviews bring us compare to our previous
literature review. We are going to see in almost each part if our interviews and
analyse of the Sun-Tzu teaching complete and/or confirm our information found
in our literature review.
Qualities
The following table recap the information about chess players and managers
for both literature review and interviews.
Literature Review Interviews
Psychology, Be listening
Analytical Mind Analyse, Diagnose
Forecasting Anticipation
Quickly decision-making capabilities Decision Making
Self-control, Competition Spirit and
endurance Self-Control, Patience, Temper
Focusing
Judgement
Memory
Creativity
Smart
Structured Organization
With the above table, we can easily see is are the new information in interview
compare to our literature review: the psychological aspect. Otherwise, we can
also see what are the qualities whose, neither Mr Touchebeuf nor GM Romain
Edouard do not talk about. Therefore, the information of our interviews confirm
our literature review and is even complementary. To conclude with this part, I
would to add an important quality according to me, deducted with the collected
Table 7: Qualities, information comparison
308 Assignment CW2 Benjamin L’Hermitte 31
information: the self-confidence. Indeed, thanks to the self-confidence, a
manager/chess player will never be afraid to take the good decision even if it
is risky.
Decision Process
Literature Review Interviews
Situation Analysis Analyse
Definition of short term and long term objectives
Implementation Plan
Look for options/solutions
Calculation
Verification
Concerning the decision process, our interviews come confirm and even
complete our information in the literature review. The above table show the
complementary elements of the decision process. Additionally to our
interviews, the literature review bring us the “definition of the objectives” step
whereas our interviews bring us the “verification” step.
Risks
Literature Review Interviews
- Take risks when we are losing
- Do not take risks when we are winning
- Risk : necessary, good thing - Make interest to chess and
business
In this case, we have only complementary information which help us to
measure the risks issues in chess and business. However, Romain Edouard
say it is important always to play the best move even it is risky; but Luca Desiata
in its book say take a risk is only necessary when we are losing and not when
we are winning. This information raise a problematical issue: Does the risk is it
always necessary? We will suggest a possible response to this problem in our
recommendation.
Table 8: Decision Process, information comparison
Table 9: Risks, information comparison
308 Assignment CW2 Benjamin L’Hermitte 32
Strategic Management & Sun-Tzu Teaching
Numerous of Sun-Tzu teaching give us precious advices applicable on chess
and business. Sun-Tzu bring us a lot of complementary information compare
to our literature review. I could not talk about everything because of the limited
number of words but I plan to continue. Even if our information are essentially
complementary, our information high-light both an important point. Strategy is
the key of success; without it, chance to win is inexistent. Strategy is based on
the long term, on the sustainability and not only on a quick gain. It is a teaching
applicable on all the companies in the world.
Limits
Despite all the advantages of the chess game for managers, several limits
exist. It is not because someone know play in chess that he will be necessarily
a good manager. It is easy for everyone to play, and lose. Therefore, there are
no rules, but we can say for sure that it is only the chess with a high level which
will contribute to make a manager better.
A last limit about our different comparison is with the team management. We
cannot make any comparison between team management and chess because
chess is an individual game. The real link is feasible because of the position of
the manager and chess player’s mind. That’s why we can say a comparison: it
is the same operating mode, the same mind and the same way of thinking.
However, it could be interesting to compare the behaviours of chess team in
club and a team working in a company.
Literature Review Sun-Tzu
- Chance to win without strategy is inexistent
- Training bring victory - Tactic cannot exist without
strategy but strategy do - Sometimes pay a price is
necessary to get victory - The true wisdom is to prepare
and win before fighting
Table 10: Strategic Management, information comparison
308 Assignment CW2 Benjamin L’Hermitte 33
2) Recommendation
Firstly we will give one recommendation to the future manager which would
read my report about how the chess teaching in our report could make him a
better manager. Finally, we will give a proposition of recommendation about
the risk issue raised about risk and how to manage it.
Taking risky decision according to your objectives
We have seen in our conclusion a problematical issue: risk is necessary
according to Romain Edouard and Mr Touchebeuf, but not always necessary
according to M. Desiata.
In fact, it depends on our objectives. Take risks is not necessary on the short
term but it will be on the long term. It is working with both chess and business.
For instance, a chess player is playing a chess game, he is winning. If his short
term objective is to win only this game, we could think that it would not be very
smart to take a risk while winning (even for the best move), and thus risk losing
the game. We could think that it would be better to play for safety and thus win
the game. In this case, our assumption would be true.
What about the long term perspective? For the same chess player, if his long
term objective is to become a better chess player whether losing or winning the
game, he has to take the risk and learn from his mistakes. He has to search all
the time to play the best move and aim at surpassing himself.
This strategy will be efficient on the long term but not on the short term (if he
plays the best move but loses for instance). It is the same thing for companies
which want to progress, growth and win on the long term even if the short-term
risks could make them lose market shares for instance.
Improving your decision-making by developing your intuition
What is the key? It is not only the work, but especially the personal investment
about yourselves! My research project with the comparison about chess and
business demonstrates that our mind does not have any limits, even if we do
not know how to use it. Technically, we are all genius from birth. It is our
development which determinate who we are today. In the adult age, our brain
is already build and is not resilient anymore. But what you cannot do today with
your conscious mind, your unconscious could to it and make you a better
decision maker. Work to improve your intuition, your unconscious by improving
your knowledges, thinking, and meditation. In this way, you will teach us
yourselves and you will improve your unconscious. In a situation where you do
not know what to do, you would have just to follow your intuition which will know
what to do. We often hear about “feeling” and “reason” like two different things.
But I say that it is not true. We do not trust “feeling” or “intuition” because we
cannot control it. However, sometimes the “intuition” makes more sense that
the reason itself.
308 Assignment CW2 Benjamin L’Hermitte 34
3) Future project’s perspective
I think it is too bad that managers and chess players are not in relationship
whereas they have so many point in common! I am sure they could learn a lot
of thing and help to progress each other if they could work together. That is
why, my project is not finish. Indeed, firstly I plan to deepen again my topic;
8800 words have not been enough to cover all the scope of the project. Then,
during my study next year in ESDES Business School, I plan to create an
association inside the school and using my project for this opportunity. My
future association will have several goals:
Teach the chess values to the ESDES student
Present my project to the companies and show how chess can help
them to improve efficiency in their companies by the chess virtues
(focusing, memory…) and by improving the qualities managers with
chess
Relate ESDES student and companies around chess by creating a
privileged meeting environment around chess.
Invite young chess players and future student looking for a business
school in order to present them the school and high-light their qualities
like chess player.
Create a place (and why not a final program) where managers and
chess players could exchange, learn and progress each other.
Promote chess and Esdes Business School to student and/or company
by organising particular chess event (simultaneous exhibition
tournament…)
Create a national chess tournament between all the French Business
School by 2 years
308 Assignment CW2 Benjamin L’Hermitte 35
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308 Assignment CW2 Benjamin L’Hermitte 38
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308 Assignment CW2 Benjamin L’Hermitte 41
Appendices
1) MEETING DIARY
308 Assignment CW2 Benjamin L’Hermitte 42
2) TIMESCALE
Task Week
1 Week
2 Week
3 Week
4 Week
5 Week
6 Week
7 Week
8 Week
9 Week
10
Unit 1 & find the research
topic
Unit 2
Elaborate my
Research Question
Define the objectives
Unit 3
Find resources
& Literature
Review
Unit 4
Formulate the
Research Design
Unit 5
Table 11 Gantt chart 1st semester until 25 January 2016
308 Assignment CW2 Benjamin L’Hermitte 43
Task Week
1 Week
2 Week
3 Week
4 Week
5 Week
6 Week
7 Week
8 Week
9 Week
10
Unit 6
Choose of Primary data and the target
of the interview
Unit 7
Question elaboration
of the interview
Choice of the
interview sample
Unit 8
Writing the mid-term Report (321)
Unit 9
Submit the mid-term Report (321)
308 Assignment CW2 Benjamin L’Hermitte 44
Task Week
1 Week
2 Week
3 Week
4 Week
5 Week
6 Week
7 Week
8 Week
9 Week
10
Pursuit of the data
collection
Ask my interviewees
Reading and Analysing
data
Writing the first draft
report
Ask for feedback
Finalizing corrections & Revised
draft written report
Submit the final report
(308)
Table 12 Gantt chart 2nd semester from 8 February 2016
308 Assignment CW2 Benjamin L’Hermitte 45
3) RESOURCES
Resources (for 10 weeks x 2 semester) Estimated Costs (€)
Books (2 books bought and the others already owned)
£13.8 + £0.76 + 4 other books estimated to around £70 = £84.56
Transport (1st semester £3.94 / day 3 day a week; 2nd semester £2.40/ day 3 day a
week)
£3.94 x 3 days x 10 weeks = £118.20 £2.40 x 3 days x 10 weeks = £ 72
Food (£3.25 per meal and 1 meal per day 3 day a week; same budget for the 2nd
semester)
£3.25 x 3 days x 10 weeks x 2 = £97.50 x 2 = £ 195
Time
10 weeks to complete the mid-term report
20 weeks to complete the final dissertation
Participants Chess players and Consultant or
Management Coach
Total £469.76 Table 13 Resources
308 Assignment CW2 Benjamin L’Hermitte 46
4) COVER LETTER
Dear respondent,
I am a postgraduate student at Coventry University pursuing a
Bachelor of Arts with Honours Degree with a specialization in Global
Business. To complete my degree course, I am conducting a study
about Chess and Business.
You have been selected for this interview because of your job, your
skilled and your experiences concerning Chess or Business. I want
to do a comparison between Chess and Business concerning
different sides such as the strategic management or marketing and
Chess Strategy, the decision process of a Chess player or a
manager and the different behaviours of a Chess player and a
manager. Your experience could help me to provide information to
do this comparison.
In order to respect an ethic chart and guarantee your confidentiality,
thank you to tick the following permission that you want, or not to
granted:
YES NO
Permission to divulge your name
Permission to divulge your job
Permission to record the interview
Sign and date
308 Assignment CW2 Benjamin L’Hermitte 47
5) INTERVIEWS FORMS
CHESS INTERVIEW
NAME : JOB : DATE :
IN YOUR OPINION, WHAT ARE THE QUALITIES OF A GREAT CHESS PLAYER?
BEFORE TO TAKE A DECISION, COULD YOU SUMMARIZE IN FEW WORDS, YOUR DECISION PROCESS?
HOW COULD YOU DEFINE THE RISK NOTION IN CHESS?
DO YOU THINK THE RISK IS A GOOD THING IN CHESS?
IN YOUR OPINION, WHAT ARE THE BEHAVIOURS TO ADOPT IN ORDER TO KEEP AN ADVANTAGE?
IN YOUR OPINION, WHAT THE KEY OF SUCCESS IN CHESS, TO WIN A GAME? IN THE PLAYER’S BEHAVIOUR?
308 Assignment CW2 Benjamin L’Hermitte 48
BUSINESS INTERVIEW
NAME : JOB : DATE :
IN YOUR OPINION, WHAT ARE THE QUALITIES OF A GREAT MANAGER?
BEFORE TO TAKE A DECISION, COULD YOU SUMMARIZE IN FEW WORDS, YOUR DECISION PROCESS?
HOW COULD YOU DEFINE THE RISK NOTION IN BUSINESS?
DO YOU THINK THE RISK IS A GOOD THING?
IN YOUR OPINION, WHAT ARE THE BEHAVIOURS TO ADOPT IN ORDER TO KEEP A COMPETITIVE ADVANTAGE?
IN YOUR OPINION, WHAT ARE THE KEY OF SUCCESS FOR A COMPANY? IN THE MANAGEMENT ?
308 Assignment CW2 Benjamin L’Hermitte 49
6) BCG MATRIX APPLY TO CHESS
Op
en
ing
Var
ian
t's
Po
pu
lari
ty
Opening Variant's Knowledge
BCG Matrix apply to Chess
DILEMMA : Popular variantbut doesn't know by thechess player. It could beappropriate to invest timeto know more this variant inorder to become a STAR.
DOG: Variant not popularand doesn't know by the player. We don't have to invest more time to know
this variant.
STAR VARIANTS: veryuseful in tournaments. It'sappropriate to know verywell those variants inorder to maximize thepotential futur win.
CASH COW: results of theinvestment in starvariants. It generatesvictories until a trend'schange about the variant.
Appendix 4 BCG Matrix Apply to Chess – Source: L. Desiata 2015
308 Assignment CW2 Benjamin L’Hermitte 50
7) WRITTEN INTERWIEWS
Benjamin L’Hermitte
E-mail: [email protected]
Phone: +33 6 24 79 41 57
Object: Interview about Chess/Business
Dear respondent,
I am a postgraduate student at Coventry University pursuing a Bachelor of Arts
with Honours Degree with a specialization in Global Business. To complete my
degree course, I am conducting a study about Chess and Business.
You have been selected for this interview because of your job, your skilled and
your experiences concerning Chess or Business. I want to do a comparison
between Chess and Business concerning different sides such as the strategic
management or marketing and Chess Strategy, the decision process of a
Chess player or a manager and the different behaviours of a Chess player and
a manager. Your experience could help me to provide information to do this
comparison.
In order to respect an ethic chart and guarantee your confidentiality, thank you
to tick the following permission that you want, or not to granted:
YES NO
Permission to divulge your name X
Permission to divulge your job X
Permission to record the interview
X
Sign and date
18/03/2016
Romain Edouard
X
X
X
X
x
x
x
x
x
308 Assignment CW2 Benjamin L’Hermitte 51
CHESS INTERVIEW
NAME: Romain Edouard JOB: Chess Grand Master (Fide ID: 633429) DATE: 03.18.2016
IN YOUR OPINION, WHAT ARE THE QUALITIES OF A GREAT CHESS PLAYER?
Patience, psychology, self-control, capability to make the best decision, anticipation ability, analyse ability
BEFORE TO TAKE A DECISION, COULD YOU SUMMARIZE IN FEW WORDS, YOUR DECISION PROCESS?
1) Analysing position 2) Looking for the different options 3) Calculation 4) Verification
HOW COULD YOU DEFINE THE RISK NOTION IN CHESS?
Sometimes in order to win a fighting game but must take the risk of getting a worse position, which might mean losing the game later on.
DO YOU THINK TAKING RISK IS A GOOD THING IN CHESS?
Yes, it makes chess exciting and sometimes is the only way to achieve goals.
IN YOUR OPINION, WHAT ARE THE BEHAVIOURS TO ADOPT IN ORDER TO KEEP AN ADVANTAGE?
It is important not to see “ghosts” over the board, which means not to be afraid of everything (e.g. fake threats) over the board.
IN YOUR OPINION, WHAT THE KEY OF SUCCESS IN CHESS, TO WIN A GAME? IN THE PLAYER’S BEHAVIOUR?
It is important to always try to play the best move (instead of being happy to hold a minimal and risk-free advantage) and to be ready to make concessions. Being conservative does not work.
308 Assignment CW2 Benjamin L’Hermitte 52
Benjamin L’Hermitte
E-mail: [email protected]
Phone: +33 6 24 79 41 57
Object: Interview about Chess/Business
Dear respondent,
I am a postgraduate student at Coventry University pursuing a Bachelor of Arts
with Honours Degree with a specialization in Global Business. To complete my
degree course, I am conducting a study about Chess and Business.
You have been selected for this interview because of your job, your skilled and
your experiences concerning Chess or Business. I want to do a comparison
between Chess and Business concerning different sides such as the strategic
management or marketing and Chess Strategy, the decision process of a
Chess player or a manager and the different behaviours of a Chess player and
a manager. Your experience could help me to provide information to do this
comparison.
In order to respect an ethic chart and guarantee your confidentiality, thank you
to tick the following permission that you want, or not to granted:
YES NO
Permission to divulge your name x
Permission to divulge your job x
Permission to record the interview
x
Sign and date
20 March 2016-03-20
x
Y
E
S
Y
•
x
Y
E
S
Y
E
S
308 Assignment CW2 Benjamin L’Hermitte 53
BUSINESS INTERVIEW
NAME: Bernard Touchebeuf JOB: Management Consultant DATE: 20th March
IN YOUR OPINION, WHAT ARE THE QUALITIES OF A GREAT MANAGER?
A great manager should be able to listen (to people), observe in depth (situations), diagnose, anticipate, and make decision knowing how to appreciate an inevitable part of risk.
He is able to face any situation, knowing what to do if everything seems to fail or doesn't work the way he wanted…
He is able to create a positive relationship with all his partners and stakeholders, either from his (or her) team (employees, peers…) or from outside the company (customers, providers, partners, bankers…)
He always wants to succeed in what he undertakes…
BEFORE TO TAKE A DECISION, COULD YOU SUMMARIZE IN FEW WORDS, YOR DECISION PROCESS?
1. Clearly identify and define the main issue, the "real" problem to solve, the "real" decision to make
2. Collect any information about this issue, gather as many opinions on it as possible, even some contradictory
3. Look for solutions in a creative and innovative way (think "out of the box"), find some (as many as possible)
4. Choose the one that seems to be the best for now, and see how to implement it
5. Decide and implement what has been decided (with control)
6. Evaluate the result and correct it if necessary
HOW COULD YOU DEFINE THE RISK NOTION IN BUSINESS?
Notion of risk is an integral part of the business… as well as you can prepare yourself to face any situation, many parameters could change without you to have any influence on them… and you have to adapt yourself all the time.
DO YOU THINK TAKING RISK IS A GOOD THING?
Risk is what makes business life especially interesting, because it is challenging oneself all the time.
People who want to do business must appreciate taking risk… the more risky the situations are, the better you will be able to succeed and get a great result from your action.
IN YOUR OPINION, WHAT ARE THE BEHAVIOURS TO ADOPT IN ORDER TO KEEP A COMPETITIVE ADVANTAGE?
Try to be the best, always improve the quality of your business, product, service
Communicate on your strengths, on your specificity, make people believe that you are the only one…
IN YOUR OPINION, WHAT ARE THE KEY OF SUCCESS FOR A COMPANY? IN THE MANAGEMENT ?
Be very innovative and perfectly adapted to the customers’ needs and wants
Always be able to change if any solution/decision appears not to bring the expected goals
Keep focused on the essential to use as little energy and resources as possible to reach your goals
308 Assignment CW2 Benjamin L’Hermitte 54
8) ANSOFF’s Matrix
Source: < http://marketingmixhub.com/product-market-growth-matrix/>