Collaborating To Serve You Better

BENKIYETU

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Newsle��

EA Co Seamless conference

Core Banking System UpgradedCourtsey Call to Nairobi GovernorMike Sonko.

World Remit Visit

TRIPLE ‘ TTT ’Our Board Of Directors Receives New Generation Driving License

Kenya InterBank Games .

Customer Service Week . End of Year Party .

Eldoret Agri-Business Trade Fair

InnovativelyInnovatively

Our PromiseVision

To be the preferred Bank in provision of comprehensive Financial Solutions in the region.

Mission

We are dedicated to excellence in providing competitive,comprehensive, financial solutions, meeting the changing needs of our customers, being a responsible corporatecitizen, providing attractive opportunities to our employees and improvinghareholders’

value.

Values Courage Honesty

Innovation Collaboration

Bank Networks

Branches – 80 (Counties Covered)ATMs – 129 (Partnerships- ATMS: Pesapoint/Interswitch and

Kenswitch - 2200)National Agents - 1,491

Virtual Distribution Network

NatMobileNatConnect

Diaspora Banking Smart Card

Fast, Secure, Convenient *625#DIAL

Open an AccountManage your Cash

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Note from the CEO & Managing Director

Thank You !

National Bank of Kenya is regulated by the Central Bank of Kenya

The Year has come to an end and we are more grateful for the opportunity to cater for your banking needs.

We are continuously reinventing to provide our clients with excellent services and products that are tailor made to meet their ever changing needs.

One of the major milestones in this quarter was the successful upgrade of our Core banking system from BankFusion Universal Banking (BFUB) to Fusion Banking Essence [FBE], the fifth and latest version of Bank Fusion Universal Banking (BFUB) system, which now enhances our technology platform in line with the bank’s focus to improve customer experience and provides a wider range of product offering.

With digital banking and payments gradual-ly becoming the heart of customer relation-ships, the Bank has continued investing in strategic alliances in the digital world to deliver mobile and online banking and payment experiences that are simple, non-intrusive, and are truly cross-channel, covering social and commerce platforms.

We continue to revamp our Mobile Banking platform Nat625 making it easy to transfer funds directly from your phone to any local account, pay your utility bills, and much more all at the click of a button.Our goal is to make the best devices in the world, not to be the biggest~ Steve Jobs~.

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Our Board Of Directors Receives a New Generation Driving License.

The Bank partnered with National Transport and Safety Authority (NTSA) to issue Second Genera- tion Smart-Card Based Driving License and associated Services aimed at easing enforce- ment of traffic laws.

The new card has a wallet feature to enable drivers pay for driving fines virtually eliminat-ing the need for cash transactions. The Card has readers to decode user information and traffic offences history, which will be recorded in a chip embedded in the card. Our Board of Directors and Senior Management team were at the NTSA offices where they received their new generation driving licenses as part of the piloting exercise.

EA Co Seamless conference.

Managing Director & CEO, Mr. Wilfred Musau attended the Seamless East Africa Conference as a keynote panelist. The main aim of the conference was to discuss the future of Digital Banking and its role in financial inclusion.

East Africa’s innovation in financial services has changed the global inclusion landscape. Looking to the future, technology providers, banks, telecom operators, fintechs and governments must continue to innovate to create financial products that are affordable to all.

The conference attracted a senior strategic level audience and those looking to discover the next innovations for their business and make connections.

National Bank of Kenya is regulated by the Central Bank of Kenya 2

Our Board Of Directors Receives a New Generation Driving License. Continues.

Courtsey Call to Nairobi Governor Mike Sonko.

Our CEO & Managing Director accompanied by senior members of management paid a courtesy call to the Governor Nairobi County Mike Sonko at his offices at the City Hall.

National Bank of Kenya is regulated by the Central Bank of Kenya

The event was graced by the CS Agriculture Hon. Willy Bett, CS Treasury Hon. Richard Rotich, county minister of Agriculture, Mr. Cyril Cheruiyot together with the VC University of Eldoret. The Bank was well repre-sented by Ms. Lydiah Saina, Head Agribusiness and Eldoret Branch Manager Mr. Timothy Kosgei among other staff members.

We also got an opportunity to transverse different markets within the region through road shows organized by the branch in conjunction.with the University. The team has so far managed to get 36 accounts and a loan prospect of ksh. 50 million

The Bank partnered with the University of Eldoret to sponsor this year’s Agribusiness Trade Fair at the University’s pavilion.

The event which is set to run from 21st-23rd September is also support-ed by the Embassy of the Kingdom of Netherlands whose main purpose is sharing agribusiness experience, deepen cooperation and promote the use of modern technologies in potato, dairy, horticulture and aquaculture farming.

The MD presented a gift to the governor while congratulating him for being elected as the Governor County.

Eldoret Agri-Business Trade Fair.

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Customer Service Week .

Bank’s Customer Service Week was a success .We are grateful for your cooperation throughout the week in each and every way our esteemed customers were glad to receive first class service thanks to our efforts

At Westlands Branch they ended the CS Week in style by visiting Lady Hope Wellness institute, a support group for cancer patients on Saturday at St.Catherine of Siena Catholic church in Kitusuru.They donated foodstuff worth 10k

To be Great,We have surrended the

“Me” for ”We”

“At National Bank, We promise to Serve You” #NBK@YourService

callcentre@nationalbank.co.ke National Bank of Kenya National_Bank Nationalbank_ke

For more enquiries please contact 0703 088 900,020 282 8900www.nationalbank.co.ke

LIVING THE SERVICE PROMISE

National Bank of Kenya is regulated by the Central Bank of Kenya 7

TRIPLE ‘ TTT ’.

National Bank has continued to engage its employees to ensure they are committed to the Bank’s goals and values, motivated to contribute to the Bank’s success and are able to enhance their own sense of well-being.

Triple ‘T’ forums are themed Staff Forums drawing staff from the various Divisions at Head Office and Branches and across the various staff cadres/grades. The principle aim of these forums is to enhance Team Work and Communication hence breaking silos in the work place resulting in improved performance.

In the last quarter, the Bank has held Triple ‘T’ forums in the Rift, Western and Nairobi regions where staff from the various Divisions and Branches attended.

The forums are dubbed TRIPLE ‘T’ standing for ‘Tuungane’; Tujuane’; ‘Tujiendeleze’

National Bank of Kenya is regulated by the Central Bank of Kenya 4

NationalHomes

Bank on better

We believe that it should be easier for you to own your dream home.

Purchase upto 4 houses ,construct or buy a plot.

National Bank of Kenya National_Bank Nationalbank_ke

www.nationalbank.co.ke Tel: +254 703 088 900 | +254 (020) 282 8900

For more information please contact

mortgagesales@nationalbank.co.ke

National Bank of Kenya is regulated by the Central Bank of Kenya

MD Customer Visits.

Managing Director & CEO accompanied by Director Retail and Regional Branch Business Manager, Central visited two promi-nent Ruiru Customers Mr. Wilson Waithaka and Stephenson King’ara at their home and Office respectively.

These Customers have been with the Bank for over 30 Years and still doing a lot of business.

World Remit Visit.

Following the recent partnership between the Bank and the World Remit, the team held a meeting to introduce the World Remit (WR) team to the Managing Director & CEO Mr. Wilfred Musau and the National Bank team. -

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This was also a chance to discuss the way forward for the WR/NBK partnership

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Kenya InterBank Games .

The Kenya Interbank Games Opening Ceremony was held on Saturday 11th November at the Kenya School of Monetary Studies.

The Bank led by our Managing Director & CEO, Mr. Wilfred Musau together with other senior management members of staff were part of the colorful event.

The Kenya School of Monetary Studies grounds was all Yellow with banners and our cheering squad who are staff members chanting the themes #WeAreNational #WinningTeam Our Managing Director & CEO joined the CBK Governor and other Bank CEOs in the CEO match where he emerged as one of the winners earning himself a winner’s medal.

As part of the interbank games, the Bank is participating in various sports which include; Soccer, Badminton, Basketball, Volleyball, Swim-ming, Table Tennis, Golf and chess.

National Bank of Kenya is regulated by the Central Bank of Kenya6

SPECIMEN

SPECIMEN

SPECIMEN

SPECIMEN

SPECIMEN

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In Other StoriesHow a boda boda operator changed his business fortune onefacility at a time

Albert Owino started his ‘boda boda’ business three years ago.His motor bike was practically his lifeline. Between 6am and 7.30am, he would be ferrying school pupils from their homes and drop them at their schools.

“I would then serve those heading to work and businesses once I’m through with school children,” said Owino.

Just like any other entrepreneur in the small and medium enter-prise sector, he often faced unique issues such as lack of credit, limitations on business management skills, among others issues, which affected the growth and profitability of his business.

But his diligence caught the eyes of National Bank Micro Banker Beryl A. Okado who chose him as her preferred ‘Chauffeur’ to client visits and market activations.

“We developed a rapport and after learning that I work with National Bank, he started enquiring about what credit facilities the bank could offer him,” she said.

And he acted fast! Albert applied for his first loan of Ksh40, 000 with National Bank, which was granted. He used the facility to purchase an additional secondhand motorbike which he leased out. With increased income, he set up a salon and second-hand clothing business for his wife.

He then applied for a second facility of Ksh100, 000, which he used to purchase another motorbike for lease and for expansions of boost the second-hand clothing business.

“Today it is quite different - he has quite made the grade because of his,” said Owino.

“Finding a bank with specialized lending programs and experienced lenders allowed me to grow my business. National Bank listened to my needs and found the right solution to finance my boda boda and boutique businesses. I live in my own house and businesses are stable and growing, thanks to National Bank’s lending expertise and great service,” Owino said.

Albert is currently servicing a Ksh650, 000 facility with a clean credit record. He has also been prequalified for National Bank classic credit card with a Ksh50, 000 credit limit.

“There’s no telling how far this journey will take him, but one thing is, his life is changing for better one facility at a time, for sure,” concluded Beryl.

Core Banking System Upgraded

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which now enhances our technology platform in line with the bank’s focus to improve customer experience and provide a wider rangeof product offering.The new outfit offers enhanced performance, flexibility and real-time interfaces.

In our effort to offer our customers enhanced performance, flexibility and real-time interfaces, we undertook an upgrade exercise to our Core banking System on 9th September 2017.

The upgrade was from BankFusion Universal Banking (BFUB) to Fusion Banking Essence [FBE], the fifth and latest version of BankFusion Universal Banking (BFUB) system,

The Money Sonnet

Money comes and money goes;Where it goes, does anyone know?Today I’ll spend it all on a rose;Oh money, it’s so easy just to blow.Money is here, and then it’s there, How did it get from me, so very faraway?Oh! But I wanted something nice to wear;Oh! But I had to see the beautiful ballet.Money slips from my fingers with speed;Money flies from my wallet with grace;There’s just so many things I need;And after all mustn’t one keep pace.But now I’m broke and left out with the fleas;And here I thought I could do just as I please.

Vision Kids Account

It’s the first step in turning their visions into reality.

Bank on Better

callcentre@nationalbank.co.ke National Bank of Kenya National_Bank Nationalbank_ke

For more enquiries please contact 0703 088 900,020 282 8900www.nationalbank.co.ke

End of Year Party .

National Bank of Kenya is regulated by the Central Bank of Kenya

Our Annual Christmas Party was held on Friday 15th December 2017 at the Carnivore Grounds. It was characterized by an African Experience.

The event was graced by the MD Musau and protocol as well as the different branches across the country. The best performed branches and individuals were awarded during the party.

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callcentre@nationalbank.co.ke

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National Bank’s 24hr Contact Centre0703 088 900, (020) 282 8900

www.nationalbank.co.ke

National Bank of Kenya is regulated by the Central Bank of Kenya