12 Timberwood Drive, #306. ● Goffstown, NH 03045 ● 603-623-3077 ● benjaminnelson99@aol.com

Benjamin NelsonSkills Summary

PC Proficiency – Word, Excel, PowerPoint, Outlook, Business Applications, Data Entry

Library Management Focus on Quality and Productivity

Data Analysis/Data Entry Detail Oriented Effective Presentations Written and Verbal Communications Time Management Mail Room Operations

Education

Mitchell College, New London, CT 2011Bachelor of Arts – Environmental Sciences

University of Maine at Augusta 2016Certificate - Information and Library Services

Accomplishments

Completed an 18 Week Intensive Office Administration Program Sales Support Team Member of the Quarter Award Designed and published University Online Environmental Newsletter Awarded Outstanding Docent in Training

Professional Experience

10/2012 – Present US Dept. HUD-Norris Cotton Federal Building Manchester, NHGeneral Clerk

Manage all mailroom activity for HUD Office Process and route incoming mail and prepare outgoing mail Operate various office machines, such as photocopiers, scanners, facsimile machines, and

personal computers Answer telephones, direct calls, and take messages Maintain and update filing, inventory and database systems, manually or using a computer Compile and file records of office activities, business transactions, and other activities Proofread data and other information verifying accuracy for data entry

2/2012 – 6/2012 Anthem Blue Cross Blue Shield Manchester, NHSales Support Intern

Compiled, updated and purged customer files for electronic library Increased Sales Support team’s productivity while assisting with ongoing projects Performed clerical activities, such as filing, typing, photocopying and preparing material Completed Introductory Sales Broker training

1/2011– 5/2011 Mystic Aquarium Mystic, CTDocent in Training

Describe tour points of interest to group members, and respond to questions Demonstrated extensive knowledge about all the exhibits Provide directions and other pertinent information to visitors Distribute brochures, show audiovisual presentations, and explain establishment processes and

operations at tour sites. Facilitated various topics, including site history, environmental conditions, and clients' skills and

abilities to plan appropriate expeditions, instruction, and commentary.

Other Professional ExperiencemPhase Technologies – Norwalk, CT: Assembly Staff for electronics parts reclamationKellogg Environmental Center – Derby, CT: Volunteer for statewide bird nesting data collection