best practice guide for telecentres coordinators cornelia popescu eos foundation – romania

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BEST PRACTICE GUIDE FOR TELECENTRES COORDINATORS Cornelia Popescu EOS Foundation – Romania

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BEST PRACTICE GUIDE FOR TELECENTRES COORDINATORS

Cornelia Popescu EOS Foundation – Romania

This Best Practice Guide was realized within the project “Shared Learning and Community Digital Inclusion through telecentre services” project financially supported by the Soros Foundation Romania through the East East: Partnership Beyond Borders Program.

It is a product of the visits and exchanges of best experiences and ideas that were realized between the telecentres coordinators from the 4 partners countries: RomaniaSerbiaLatviaMoldova

Background/structure of the best practice guide

Context of the country. Statistics about: Economy PopulationPercentage of the digital included population or excludedBroadbandUnemployment

These statistics were correlated with the relevance of telecentres considering the context of each of the 4 partner country.

How were established the telecentres networks in each of the 4 countries and how they managed to survive, grow and develop in time.

• ICT services in the telecentre networks 

Best services provided by the 4 telecentres networkBeneficiaries of the services  Suggestions from partners experience - for other telecentres in order to

adopt/implement the Best services mentioned in the guide.

Which are the benefits of providing the services mentioned above and why other networks should implement/adapt them.

What made the networks be sustainable since their were established till now.

 

How the services provided by the telecentres improved the life of beneficiaries

Best success stories from telecentres in Romania, Serbia, Latvia and Moldova

  

Across the wider European region, almost 300 million people live in digital exclusion. Map of digital opportunity in Europe, 2006

where the values of the index are large, the access to new information technology is higher and the digital divide is lower.

Significant differences are between Western Europe and Eastern Europe, and also from urban areas to rural areas. Although some countries from Eastern Europe as Romania or Serbia have an IOD (Index of Opportunity Digital) higher than other countries situated in the same region (from 0.5 to 0.6), we see, however, the Figure 1 that Internet access is significantly reduced compared to other EU countries.

Percentage of Internet users in Europe, 2011

www.eos.ro+40 256 498 172

Cornelia Popescu, Project coordinatorEOS Romania

E-mail: [email protected]

THANK YOU VERY MUCH!