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IRDP

Better IT for Good Governance (BIGG)

นโยบายการบรหารจดการ ICTภาครฐ (Government ICT Policy)

รอม หรญพฤกษอปนายกสมาคมสถาปนกเทคโนโลยสารสนเทศประเทศไทย (สทสท.)

1 กนยายน 2557

หองราชด าร โรงแรมอสตน แกรนด สาธร, กทม.

แนะน ำวทยำกรE-mail: rom.hiranpruk@gmail.com URL: http://www.linkedin.com/in/romhiranprukEducation:

University of Kansas, Lawrence, Kansas, USA: MS., Ph.D. (Computer Science)Macquarie University, Sydney, Australia): B.A.(Statistics)

Profile Summary:

Dr.Rom taught graduate and undergraduate classes in computer science in the U.S. during 1980’s and in Thailand during 1990’s. He served on advisory panels on IT and computing for government and private sector organizations(Civil Service Commission, Parliament, Military Supreme Command, Ministry of Justice, Ministry of Finance, Budget Bureau, Stock Exchange of Thailand, etc.) Since 1990 he was on the computer science and IT curriculum committees for many universities. In December 1999 he was named “IT Person of the Year” by the Nation newspaper for his work in software industry promotion as the founding director of Software Park Thailand. Since then his work includes formation of regional science parks for the National Science and Technology Development Agency, founding member of the local Software Process Improvement Network (SPIN), founding chairman of the Thai chapter of International Association of Software Architects (IASA), Advisor to the Association of Thai ICT Industry (ATCI),President of Thailand Info Security Assn. (TISA),etc. In 2007, hewas selected to be the first full-time Director of the Office of Knowledge Management and Development (OKMD) under the Office of the Prime Minister. After that he worked as volunteer founding Co-CEO on profit-for-social-benefits company, WorTorTor for Society Co. Ltd. Which is supported by individuals from the Capital Market Academy (CMA, class 1&2)and the Population and Community Development Association (PDA). For 7 months from June 2010, he advised the Minister of MICT on National Broadband Policy, Cyber Security, and formations of new E-government and Electronic Transaction agencies. 2011 He was selected as a candidate to be in the National Broadcasting and Telecommunications Commission (NBTC) and was a member on NBTC's Broadcasting Master Plan drafting committee. In 2012 he was selected,to be a member in the Payment Systems Committee of the Bank of Thailand. Rom is officially a retired person.

Specialties:

ICT policy issues, Intellectual Property arbitration, IT strategic planning and implementation, software industry promotion, As advisor to the MICT Minister, he was responsible for the National Broadband Policy, National E-Government Agency, National E-Transaction Development Agency, and National Cyber Security. With NBTC he handles issues in the media/telecom convergence.

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Main Frame

Mini Computer

Micro Computer

Mobile Computing

Ubiquitous Computing

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“Just because it’s automatic doesn’t mean it works.”– D.J. Bernstein, mathematician

IT FOR GOVERNMENT AND PUBLIC SECTOR

• IT is essential for delivering cost-effective public services and helping government achieve its goals for reducing spending.

• IT is being used in central and local government, emergency services and across the education sector.

• Government policy affects everyone working in IT and the technology implications of new laws and regulations.

e-mail, e-payment, e-banking, e-commerce, e-government, e-education, e-industry, … , e-nough

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“If anything can go wrong, it will.” Murphy’s Law

Examples of Contemporary IT Project Failures• Disasters 2013• UK Gov. IT and construction projects – £100M• Avon Products• Department of Health and Human Services – USA• British Broadcasting Corporation - £100M• J.C. Penny – USA - $1B• New Zealand – Ministry of Education – $30M• State of California – $254M• Marin County – $33M• Boeing Commercial Aeroplanes – up to $18B

• Disasters 2012• Northern Rock Asset Management – $400M• U.S. Air Force – $1B• Mitt Romney 2012 Presidential Campaign• Department of Transport – UK - £40M to £100M

(estimated)• Knight Capital – $400M

Sanctuary of Mercy Church – Borja, Spain• G4S Security – £60M• Victoria Health Authority – $566M• US Army – $5B• British Home Office – UK - £105M• Dept. Homeland Security – USA – $45M

• Disasters 2011• Victoria Police Department – Australia - $100M• J.P Morgan Chase – $6B• Department of Defence – Australia – $40M

• Disasters 2010• BSkyB/EDS - £200M GBP• City of New York – USA – $540M cost overrun• UK Fire Services - £650 GBP• Queensland Health – Australia – $64.5M• Dept. Homeland Security – USA – $1B• Microsoft – USA – Undisclosed• Department of Primary Industry – Australia –

$2.25B AUDNational Health Service – UK – $24B

Catalogue of Catastrophe – Why Projects Fail http://calleam.com/WTPF/?page_id=3

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Government IT White Papers (Computer World 2014)

• Datacenter with energy, temperature and density under control • Dell PowerEdge C8000 Series • What's New with Dell 12th Generation Servers? • AIIM Trendscape: The New Mobile Reality • Mobile Content, Collaboration & IDC's 3rd IT Platform: The Next Frontier for the Mobile Enterprise • Business Benefits of Running SAP on True Converged Infrastructure • Simplify VMware Backup & Recovery • Magic Quadrant for Enterprise Backup Software and Integrated Appliances • A Modern Approach to the Data Deluge • Administrators need an agile platform to usher the new era of enterprise storage • PowerEdge M1000e Blade Chassis • Fast, Secure Apps for Remote Engineers • Mobile First: Securing Information Sprawl • Empowering Your Mobile Workers • Vblock™ Systems Enable Operational Excellence & the Birth of a New Business • Cloud-Enabled Data Center Infrastructure: Maximizing Cloud Provider Revenue; Building a Firm

Migration Foundation • Hiring the Right Talent • Server and system administrators challenged to keep up with enterprise storage explosion • Architects lead the next generation of data-driven applications • Enterprise architects challenged to manage data explosion

E-payment

Government agencies are already taking advantage of new electronic payment channels: smart cards, prepaid cards, online platforms or mobile based payment products for benefit disbursements, social payments, cashless catering in schools, disaster relief, salary payments, revenue collection, public transport fare collection and more...

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Gartner’s Top 10 Strategic Technology Trends for Smart Government 14/4/2014

• Personal Mobile Workplace

• Mobile Citizen Engagement

• Big Data and Actionable Analytics

• Cost Effective Open Data

• Citizen Managed Data

• Hybrid IT and Cloud

• Internet of Things

• Cross Domain Interoperability

• BPM for Case Management

• Gamification for Engagement

Problems with Government IT Projects(in some countries)

• “Most of the good plans failed from the start because of lack of understandings about what infrastructures and sequence of actions were necessary for IT environment to work properly. Some ideas were taken up but "short cuts" were taken by high-level officials such that the projects are crippled and non-functional.”

• Some reasons for failures in the applications of IT to government have been:

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(1) Lack of qualified and trustworthy personnel to deliver the projects. Certainly a lack of overall IT architecture for Thailand, without this no oversight of IT projects can be effective. Some countries formed specialized units (such as the Computer Board, Computerization Agency, etc.) for a period of not more than ten years to help with the modernization task with some successes. But some of these agencies have yet to fully perform this role of change agents for their governments.

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(2) Politicians and high-level officials used these projects as part of their kick-back packages to the extent that the project cannot be properly deployed. Again you can see that the weak officials will be simply play along and do not raise any issues.

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(3) Many local IT and telecom companies were too concerned with their own short-term gains to be bothered with long-term public benefits. So they will go as far as opposing the public projects that they don't have a "cut". Some have managed service monopoly in certain Ministries for many decades, preventing any innovations in those services because of no competition.

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(4) Citizens were misguided as to what the IT project were designed for and did not even complained that they were cheated (one example from an un-named country is smart citizen-ID card). More knowledge and awareness of what they should expect will go a long way from preventing wasteful spending a on IT.

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Chief Information Officer (CIO)?

Chief Information Officer (CIO) or Information Technology (IT) Director, is a job title commonly given to the most senior executive in an enterprise responsible for the information technology and computer systems that support enterprise goals. Generally, the CIO reports to the chief executive officer, chief operating officer or chief financial officer. In military organizations, they report to the commanding officer.

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Gartner 2014 Predictions for Government 17/12/2013

• CIOs Must Lead the Move to Transform Government Services with Digital Business Models to reduce costs and improve the performance of government agencies, CIOs must choose between maintaining current operations or transforming government services with fully digitalized business models, according to research and advisory firm Gartner, Inc.

• “Gartner’s 2014 predictions for government highlight the logical consequences and impacts that flow from the adoption of cloud computing, mobile devices, social media and accessibility to new sources of information,” government CIOs can pursue opportunities to transform their agency into a digital business.”

• By 2017, public cloud offerings will grow to account for more than 25 percent of government business services in domains other than national defense and security.

• Governments will increasingly favor cloud computing over long-running in-house IT deployments to contain costs and increase predictability.

• By 2017, more than 60 percent of government open data programs that do not effectively use open data internally will be downscaled or discontinued.

• By 2016, at least 25 percent of government software development positions will be eliminated to fund the hiring of business intelligence and data analysts.

• More detailed analysis is available in the report "Predicts 2014: Government CIOs Are Key to Moving the Digital Enterprise Forward.” The report is available on Gartner's website at http://www.gartner.com/document/2625824

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กรอบนโยบาย ICT ปจจบน

“Never confuse movement with action.” – Ernest Hemingway, writer

http://muit.mahidol.ac.th/it_policy/03-5_SmartGovernment.pdf เอกสารนโยบาย Smart Government 2011-2020 Public Consulting version

http://www.slideshare.net/Bunsasi/ict-2-29144334 วเคราะหความแตกตางของแผนแมบทไอซทตางๆ จนถงICT 2020

http://muit.mahidol.ac.th/it_policy/03-5_SmartGovernment.pdfเอกสารนโยบาย Smart Government 2011-2020 Public Consulting version

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นโยบาย ICT ? อนใหน ?

http://www.mict.go.th/view/1/home กระทรวงเทคโนโลยสารสนเทศและการสอสารhttp://www.ega.or.th/index.html ส านกงานรฐบาลอเลกทรอนกส

โครงการ ICT หลก?

http://www.mict.go.th/assets/portals/1/files/Draft%20Final%20Report-Presentation.pdfReport on Design and Implementation of e-government 2556http://thanachart.org/2013/03/08/ แผนยทธศาสตรไอซทของประเทศตางๆในกลมอาเซยน

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http://www.mict.go.th/assets/portals/1/files/BroadbandandPlan11thfromNESDB.pdf แผนพฒนาฯฉบบท11 กบการพฒนาบรอดแบนดhttp://www.mict.go.th/view/1/Broadband นโยบายบรอดแบนดแหงชาต 2553http://www.smartthailand2020.com/ เวปกลางของ Smart Thailand 2020

http://www.wise.co.th/wise/Knowledge_Bank/Presentations/IT_and_IS_Management/ICT_Strategic_Planning_26_March_2013.pdf เอกสารสรปนโยบาย ICT Master Plan ฉบบตางๆทใชอยในประเทศไทย กบ ASEAN

Architecture

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ท าไมตองม “สถาปตยกรรม”

สถาปตยกรรมท าใหเหนภาพรวมทงหมดชวยลดการท างานทผดพลาดทมกเกดจากความเขาใจทไมตรงกน

สถาปตยกรรมท าหนาทเปนพมพเขยวทมรายละเอยดมากพอทจะสรางสงทมความสลบซบซอนไดอยางมคณภาพ

สถาปตยกรรมเปนขอมลทจ าเปนกบการปรบเปลยนยทธศาสตร และใชตดสนใจเมอมการเปลยนแปลงเกดขนในอนาคต

22 ส.ค. 2556 25e-Government Executive Program:e-GEP#3Cr. ดร.สมนก ครโต

Enterprise Architecture

“There is a way to do it better - find it.” – Thomas A. Edison, inventor

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Enterprise Architecture

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Enterprise Governance

Knowledge Engineering• Process Insight• Customer Insight• Competitors Insight

IT & Industrial Automation

Enterprise Risk Management

Information Risk Management

Operation Risk Management

• Value Engineering• Business Innovation

• Business Agility• Business Continuity

Enterprise Architecture

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Enterprise Governance

Knowledge Engineering • Data Standard• Data Interchange Standard• ISMS

IT & Industrial Automation

Enterprise Risk Management

Information Risk Management

Operation Risk Management

• COBIT• COSO• QMS

• ITIL• Cloud Computing• Cloud Security

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Enterprise Architecture

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Design Implement

Technology Design 30

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Enterprise Architecture

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Vision

- Business InnovationArchitecture

- Governance by Design

- Efficiency by Design

- Secure by Design

Implementation

- Business Transformation

- High Performance Organization

Evolution of Enterprise Architecture

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Business Process Optimization

Business Process Harmonization

Supply Chain Integration

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Secure Infrastructure

Application Service Provider

Business Process Harmonization

( IT + Business )

• ออกแบบกระบวนการท างานใหม โดย– ลด ละ เลก สวนของงานทไมมประสทธภาพหรอไมจ าเปน

– End to End Process Improvement

– สรางนวตกรรมในกระบวนการ ( Business Process

Innovation )

– ออกแบบวางแผนการบรหารจดการความเสยง Enterprise

Risk & Business Risk

– ออกแบบวางแผน BCP & DRP

Business Architecture

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• ออกแบบกระบวนการท างานใหม โดย

– Governance by Design

– Efficiency by Design

– Transparency by Design

– Simple by Design

– Secure by Design

Business Architecture

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• ออกแบบ Information Workflow ใหม ใหสอดประสานกบ Business Process โดยยดหลก– Minimum Necessary ( เกบขอมลเทาทจ าเปนเทานน )– Quality & Efficiency By Design

– Secure By Design• Confidentiality

• Integrity• Availability

– Data Standard & Data Interchange Standard

– Information Governance– Information Risk Management

Information Architecture 36

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• ออกแบบ IT Infrastructure

– Server & OS

– Storage

– Database

– Network

– Security

• จดหา Application (Build / Buy)

– ERP

– ECM– EAI

Technology Architecture

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• HR Strategy for IT Infrastructure

– OS

– Storage

– DBA

– NW Administrator

– CSO (CISA,CISSP,CISM)

• IT Security

– Secure IT Infrastructure

– BCP & DRPTechnologyArchitecture

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สมาคมสถาปนกเทคโนโลยสารสนเทศประเทศไทย (สทสท.)

• สงเสรม สนบสนน เผยแพร ความรในวชาชพสถาปนกไอท• สรางความรวมมอรวมใจใหเกดการยอมรบในวชาชพกบหนวยงานรฐ

องคกร และสถาบนทงในและนอกประเทศ• สรางคณคาทางสถาปตยกรรมเทคโนโลยสารสนเทศ

เพอประโยชนตอสงคม• พฒนา ตดตามการปฎบตตามจรรยาบรรณแหงวชาชพ โดยไมมเจตนา

หาผลก าไร• ก าหนดรบรองมาตรฐาน กฎระเบยบเกยวกบวชาชพสถาปนก

สารสนเทศ

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Cloud Services

Government Cloud - Singapore

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Cyber Security Issues (ITU)

More ICT – more cyber threats

• Why Singapore Needs Help Fighting Off Cyber Attacks – Businessweekhttp://www.businessweek.com/videos/2014-06-22/why-singapore-needs-help-fighting-off-cyber-attacks

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สรปรวม link ตางๆ ทอยในการน าเสนอชดน• http://www.mict.go.th/view/1/home กระทรวงเทคโนโลยสารสนเทศและการสอสาร• http://www.ega.or.th/index.html ส านกงานรฐบาลอเลกทรอนกส• http://www.smartthailand2020.com/ เวปกลางของ Smart Thailand 2020

• http://www.mict.go.th/assets/portals/1/files/Draft%20Final%20Report-Presentation.pdf Report on Design and Implementation of e-government 2556

• http://thanachart.org/2013/03/08/ แผนยทธศาสตรไอซทของประเทศตางๆในกลมอาเซยน• http://www.mict.go.th/assets/portals/1/files/BroadbandandPlan11thfrom

NESDB.pdf แผนพฒนาฯฉบบท11 กบการพฒนาบรอดแบนด• http://www.mict.go.th/view/1/Broadband นโยบายบรอดแบนดแหงชาต 2553

• http://www.wise.co.th/wise/Knowledge_Bank/Presentations/IT_and_IS_Management/ICT_Strategic_Planning_26_March_2013.pdf เอกสารสรปนโยบาย ICT Master Plan ฉบบตางๆทใชอยในประเทศไทย กบ ASEAN

• http://muit.mahidol.ac.th/it_policy/03-5_SmartGovernment.pdf เอกสารนโยบาย Smart Government 2011-2020 Public Consulting version

• http://www.slideshare.net/Bunsasi/ict-2-29144334 วเคราะหความแตกตางของแผนแมบทไอซทตางๆ จนถง ICT 2020

• Catalogue of Catastrophe – Why Projects Failhttp://calleam.com/WTPF/?page_id=3